Stratégie et évolution de Microsoft IT pour supporter la transformation digitale de l’entreprise

AMBIENT INTELLIGENCE

tech days•

2015

#mstechdays techdays.microsoft.fr

Stratégie et évolution de Microsoft IT pour supporter la transformation digitale de l'entreprise Patrice Trousset

DSI Microsoft (@ptrousse)

2005

2013

70%

Microsoft today

• Security, Cost Reduction,

Compliance and Privacy are our

Top Priorities

• Too much work, too little time,

often reactive

• The Challenge of

Consumerization of IT

• High Target for Security Attacks

• IT Business Alignment,

Prioritization and Partnership

• Being Microsoft’s First and Best

Customer

• Running an Enterprise on Beta

Release Software

• Moving from a Code Centric to

a Data Centric Organization

• Software deployment more

than once, Continuous Delivery

• Self Service Model

• Consolidation, centralization,

standardization done

What we kept in mind to move forward ?

Stop doingWaterfall projects

Think « 0 defect »

Ignore Mega Trends

combination … (silo)

ContinueRefresh infrastructure

and services capabilities

to be digital-readyStart doingIntroduce/strengthen

two speed approach

IT People Mindset

change & capabilities

How we were rethinking MSIT?

FROM

TECH-FIRST

COST EFFICIENCY

LOCKED DOWN

PROPRIETARY

IT DICTATES

DESKTOP-FIRST

HEAVY SECURITY

TO

USER-FIRST

PRODUCTIVITY

EASY TO SHARE

OPEN STANDARDS

IT ENABLES

MOBILE-FIRST

TRANSPARENT SECURITY

Microsoft IT strategy adopts the 4 Megatrends

MODERN IT SCENARIOS

Cloud

Security and identity

Enabling devices BIDigitopia

Modern apps

CONNECT AND TRANSFORM MICROSOFT INTO A REAL TIME COMPANY

“From everywhere, on any device, at any time, to access everything (potentially)”

9 Basic User Experiences Accelerate digital work style 4 mega trend to deploydigital & ultra-mobility

Cloud

Social

Big Data/BI

Mobility

Microsoft IT Scope and Our Workforce

3

The IT environment: 180k+ Users

2,100 LOB apps managed by IT

400 Apps in company portal

40k Managed Windows 10

330k System Center managed devices

45k Personal devices managed by

Windows Intune

220k mailboxes on Office 365

270k SharePoint Online sites

65% Private cloud

22% apps migrated to Azure

75% sales force using Dynamics Online

7 billion Security events collected daily

7.9 million Lync calls each month

We are multi-generational…

40% Boomers

40%Gen X’ers

20%Millennials

… and connected1.2M devices hit the

Microsoft network

150k devices sync via

Exchange Active Sync90k Yams past 7 days15k iOS10k Macs12k Android

global…

120k+ Employees…

in 119 Countries

Across 717 sites

with ~60k non-U.S. Employees

August 27, 2010 | Page 13

Microsoft IT : Cloud migration update

elasticity

mutualisation

consolidation

budget reduction

budget

• Consumerisation of IT and Ultra-Mobility scenarios

• MSIT as service broker using external SaaS solutions

Enterprise

Architecture

Microsoft IT Hybrid Cloud Management Capability(CMP)

On-Premise Off-Premise

VirtualCurrent: ~62%

Goal: ~95%

PhysicalCurrent: ~38%

Goal: ~5%

Today Tomorrow

Operational

Costs

Connectivity

Cloud Innovation Program

Migration

Key aspects

Traditional IT

Microsoft IT’s cloud strategy is Hybrid Cloud

Public Cloud

Private Cloud

Cloud SaaS Strategy

Move commoditized

processes to SaaS as

required capabilities are met.

Cloud PaaS Strategy

Move Microsoft specific

processes to PaaS as

investments allow.

Cloud IaaS Strategy

Move the rest to Azure IaaS

or Private cloud.

Vision: all of Microsoft runs in the cloud

0

5000

10000

15000

20000

25000

# servers

2007 2017 20182013 2014 2015 20162011 20122009 20102008

Microsoft IT Infrastructure Evolution

Physical Servers VM in Public CloudVMs in Private CloudVMs

Cloud

Type

Application

Types

Implementation

Types

Microsoft IT and SaaSProviding communication, productivity, and collaboration everywhere

Microsoft IT and PaaS/IaaSBuilding next-generation apps and quickly migrating existing apps

External

Sources (Big

Data, Open

Data, Social

Networks)

Potential Savings

32%

53%

20%

Addressable Spend55% of Overall MSIT Budget

Support

Application

Development and

Maintenance

Hardware,

Hosting &

SW Licenses

TechnologyPlacePeople

New World of Work – Digital Workspace

Enterprise Social

Presence Information

Enterprise Search

Online Services

Print without Pain

(if we still need to print … :-)

“E-Mail und Shares are not sufficient!”

50% Instant Messaging

45% Phone 5% E-Mail

19% E-Mail Reduction

22% Less Attachments

49% LyncMeetings

60% UsersIn Yammer

MSIT as a Startup – Garage modeNew World of Work : Where are my colleagues ?

28

• Flick right once to the Find People screen

• Find People displays the list of your favorite contacts

• The last connected location and time will be displayed under the contact’s name if they are

checked in

•

Click on the button to see where that location is on the map marked as

#worklikeanetwork

PartnersCustomersProspects

Sales ServiceMarketing

HRR&DOperations

Organizational silosDisconnected employee engagement

Connected enterpriseConnected employee engagement

? ?

? ?

“Social Enterprise is

implemented 80% through

organization culture and

20% through technology.”

- Gartner, September 2012

TechCulture

PP

T R

EM

13Focus on Users Productivity & Mobility

[email protected]

LinkedIN : Patrice Trousset

Twitter : @ptrousse

tech.days 2015#mstechdays

© 2015 Microsoft Corporation. All rights reserved.

tech days•

2015

#mstechdays techdays.microsoft.fr