Strategic Issues for Sharing Information in Museums John Perkins “Sharing the Knowledge” International CIDOC CRM Symposium Washington, DC March 26-27,

Strategic Issues for Sharing Information in Museums

John Perkins“Sharing the Knowledge”

International CIDOC CRM SymposiumWashington, DC

March 26-27, 2003

The Consortium for the Interchange of Museum

Information

• Solutions to digital information management, access, and use through standards and international collaboration

Impedance on Open Access to Information

LawTechnology

Norms

Market

Information

Adapted from Lessig, L. Code and Other Laws of Cyberspace, Basic Books, 1999 and Tom Moritz, American Museum of Natural History, March, 2003

Museum constraints on open access to information

©, IPR, DRMInteroperability

Business models, Organizational capability

Open Information

Audience, Applications,Services

Some Strategic Responses

Audiences, Services, Applications

• What do we need to know about public need to design services to appeal to the widest possible audience?

• What services are needed?• What applications are needed to

support the services?

Audience

• Collect& expose User Studies Needs and Evaluations

• Develop frameworks, metrics and tools• Mine across studies• Non-Users “option values”

Services

• Mental models of services– Library, exhibition, exploration

• Hybrid Spaces• Mediated Experience

Applications

• Applications and interfaces for both the production and delivery of services

• Personalization• Communications• Sense-making

Before During After

Networked server channeled to devices

OrientationRegistrationBackground

Engagement

InformationContext

Experience

Engagement

ReflectionAnalysis

Extension

Engagement

Adapted from CIMI Handscape Project and Robert Semper, Exploratorium, March 2003

“Sharing Information” Digital Device Paradigm

Law

• Copyright,• Fair use, public access, first sale• Privacy• Digital Rights Management

Digital Rights Management

• Digital solutions are driven by commercial purveyors of multimedia content

• Middleware for authentication, authorization, tracking

Technology

• High-level frameworks• Interoperability• Persistent, Recombinant Digital

Repositories

High-level Frameworks -IMS

Interoperability

• Is about providing services people want• Based on “recombinant potential”

– Bringing together and combining– Deconstructing resources

Recombinant Potential

• Can I…– Add to a repository– Extract from a repository– Fuse metadata from different sources– Embed an interactive service in an exhibition– Navigate various databases– cite a resource and link to it– Assemble resources into a new package– …etc

Recombinant Repositories

Persistent open digital object repository

Subjectportal or online catalog

Alertingservice

Image orother format-basedservice

LMSauthoringtoolsFormat/collection

specific presentation tools

Educ.discoveryservice

Higher level services?

Adapted from Dan Greenstein, CDL, IMLS Workshop Presentation , March 2003

Persistent Open Digital Repositories Need..

• Service models• Metadata models• Content package models• Ontologies• Tools/Infrastructure

Business Models & Organizational Capability

• Organizational capability• Paying for it• Management support

Capability Needs

• Standards & Good Practice• Content Management• Web Services

Drawing it all together

• Multiplicity of effort• Community efforts to lead & serve

– Horizon scanning– Research– Capacity Building

CIMI Consortium

• Http://www.cimi.org• [email protected]