- 1. Strategies for ChangeEvolutionEncourages a continuous
learning environmentThe evolutionary model emphasises small
incremental changes.It is a learning organisation with the
capability of creating something new in a step bystep
process.Change in general can cause confusion and can be resisted
if the culture of theorganisation is familiar with incremental
change only.The workers are not given enough opportunity to apply
their learningall but incremental change is
resisted.(Pettigrew,1985)
2. What is Kaizen?The Key to Japans Competitive Success
published in 1986 that introduced Kaizen to the western
corporateworld, Masaaki Imai defined it as: "a means of continuing
improvement in personal life, home life, social life, andworking
life. At the workplace, Kaizen means continuing improvement
involving everyonemanagers andworkers alike. The Kaizen business
strategy involves everyone in an organization working together to
makeimprovements without large capital investments."Masaaki
Imai(1986) 3. The Evolutionary Change Process The firm is the
starting point Evolution is a constant stream process of gradual
changes It is a metamorphosis of long-term organisational learning
Learning is a slow process which can be new skills,
processes,experiment, test and discuss Organisational learning
power is dispersed Management recognise that the firm has to
continuously learnand adapt Management do not have the absolute
power to imposedramatic revolutionary change but must continue with
theevolutionary change process 4. KaizenKaizen is a system that
involves every employee - fromupper management to the cleaning
crew. Everyone isencouraged to come up with small
improvementsuggestions on a regular basis. This is not a once
amonth or once a year activity. It is continuous.
Japanesecompanies, such as Toyota and Canon, a total of 60 to
70suggestions per employee per year are written down,shared and
implemented. 5. Perspectives On Strategic Change Evolutionary
change is necessary to ensure continuityin the renewal process
Gradual mutation and selection Continuous renewal is a marathon and
not won bygood sprinters Continuous renewal in a long-term approach
Requires commitment from motivated employeeswilling to learn and
adapt to gradual change 6. What are the Kaizen Principles Human
resources are a companys mostimportant asset Processes must evolve
by gradual improvementrather than by radical change Improvement
must be based on a quantitativeevaluation of the performance of
differentprocesses. It is aimed at management 7. Kaizen 5Ss The
Five Ss relate to the visual workplace Sort Clean up and organise
and throw away itemsnot required Set in order: Organise, identify
and arrangeeverything in a work area Shine- Regular cleaning and
maintenance Standardise- Make it easy to maintain - simplify
andstandardise Sustain -Maintain what has been accomplished 8.
Canon Technology Office Products Market Share in 2011Source:
Gartner Dataquest (February 2012)Technological LeadershipCanons
overwhelming success is attributed to superior technology, the
result of an unprecedented commitment to research and development.
In 2011, Canon devoted approximately 8.7% of its Net Sales to
R&DThis spending exceeds many of their key competitors and
ensures that research and development efforts continue to
grow.Innovation has been a key ingredient in Canons success.Canon
is one of the most prolific inventors of consumer and professional
imaging solutions having in excess of 40,000 U.S. patentsin its
70-year history. In 2011, Canon ranked third in the country for
receiving patents in the private sector, with 2,818 patents granted
according to theU.S. Patent and Trademark Office. 9. Management
& Kaizen Kaizen Event where managers and employees work
together to fine-tune andrevise the current standards. Once a more
efficient and superior system isachieved, it is then standardized
and integrated into current policies, rules, andStandard Operating
Procedures (SOPs). When you implement Kaizen into the workplace,
you should aspire to makechanges to your current operating
standards by breaking down each process indetail, monitoring the
results, and then making adjustments accordingly (If it aintbroke,
Do fix it). Your management team should ensure that the current
SOPs are being followed.Management must go and see operations, or
MBWA (management by walkingaround), in order to achieve efficient
operations and take corrective actions whenrequired. That is the
only way they can fully understand their current businessclimate
and make educated adjustments. 10. Advantages of KaizenThese
continual small improvements add up to major benefits. They result
in improved productivity, improved quality, better safety, faster
delivery, lower costs, and greater customer satisfaction. On top of
these benefits to the company, employees working in Kaizen-based
companies generally find work to be easier and more
enjoyableresulting in higher employee moral and job satisfaction,
and lower turn-over.With every employee looking for ways to make
improvements, you can expect results such as: Kaizen Reduces Waste
in areas such as inventory, waiting times, transportation,
workermotion, employee skills, over production, excess quality and
in processes. Kaizen Improves space utilization, product quality,
use of capital, communications, productioncapacity and employee
retention. Kaizen Provides immediate results. Instead of focusing
on large, capital intensiveimprovements, Kaizen focuses on creative
investments that continually solve large numbers ofsmall problems.
Large, capital projects and major changes will still be needed, and
Kaizen willalso improve the capital projects process, but the real
power of Kaizen is in the on-goingprocess of continually making
small improvements that improve processes and reduce waste. 11.
Kaizen(Continuous Improvement) 12. KaizenPatterns Human Effort
Material Machine Scientific Method Based 13. Imai also points out
that improvements must be standardized 14. Kanban Video Clip 15.
Kaizen managing is related to cross-functional management and
policydeployment. Cross-functional management emphasizes breaking
inter-departmental communication barriers.(Imai,1986) 16. Kaizen
Culture Culture means constant efforts to improveindustrial
relations Training workers and developing leaders amongthe workers
Bringing discipline to the workshop