Strategic Business Alliance. Chris Dane President Day-to-Day Operations Overall responsibility for managing both the revenue and cost elements of Hickory.

Strategic Business Alliance

Chris Dane President

Day-to-Day OperationsOverall responsibility for managing both the revenue and cost elements of Hickory

Peter Adamowich Jr Managing Director, Sales and Partner Care

Agency Sales and ImplementationsPartner Care Oversee account management and service

Mark LewingtonCEO CTS Systems Inc.

Day-to-Day OperationsResponsibility for operations and Sales for CTS Systems

M A N A G E M E N T

Hickory is a travel management services company focused on return on investment for agency and supplier partners alike featuring:

Everything we do is driven to be the industry thought-leaderVisionary hotel incentive programRobust air programWorldwide car rental programDiversified portfolio of ancillary travel services and tools

HICKORY GLOBAL PARTNERS: CUTTING-EDGE INNOVATION

WHAT OUR PARTNERS SAY: HGP IS MAKING A DIFFERENCE

“It’s refreshing to see Hickory’s proactive and supportive approach in helping Campbell continue to be successful and we’re excited about the robust offering of products and services that Hickory has available.” Ashley Andries,Vice President of Operations, Campbell Resources Ltd.

“The feedback from our agents on Hickory’s implementation has been very positive! We look forward to our partnership moving forward. Thanks!” Holli Gribble,Director, Client Services, World Travel Service

“We’re happy as clams!” Christie Ziegler,Vice President Corporate Operations, Wyndham Jade

…Hickory continues to grow!

WELCOME OUR NEWEST PARTNER

3 Key Verticals: Hotel, Air, CarRobust revenue sharingStrong relationshipsNew Technology

Supported by:PartnerHQ Business Intelligence Dashboard for comprehensive data capture, analysis & planningCentralized Revenue ManagementHotel DirectoryPartner Care and all-around agency support

NEW AGENCY PARTNER PROGRAM: Evolved Platform

HICKORY HOTEL PROGRAM: Preferred Partners

24,000 properties across 5,760 cities in 152 countries

Up to 15% discount: Off of Best Available Rate

Fully Commissionable with Last Room Availability

Block Space Program: Negotiated contracts at more than 90 properties worldwide including NYC, San Francisco, Denver, London, Amsterdam, Tokyo and many more.

…Hickory continues to grow!

A fully automated, hotel shopping service that saves money by shopping daily to find the best rate or to beat a rate that you currently have reserved

Results show savings on 80% of all trips! Continues to search for lowest fares or drop in rate of any reservations made, up to the day prior to travel.

WHAT’S NEXT: Another New Hickory Partnership

…Hickory continues to grow!

A fully automated, hotel service that helps to lock in your hard earned commissions in case of last minute changes on non-refundable room reservations.

Works like Stub Hub

Builds better rapport and trust with your clients

Enables travel agents to better compete with OTAs

WHAT’S NEXT: Another New Hickory Partnership

HICKORY AIR PROGRAM INCLUSIONS

Increased Earning Potential with upfront point-of-sale commissions

Worldwide service to almost 1,500 destinations on six continents

Short-notice availability, Best-in-Class booking responseGuaranteed recovery in the event of delays and mechanicalsFlexible, last-minute changes and cancellation terms

On-demand reseller of the world’s largest fleet of guaranteed jet aircraft.

Guaranteed Fleet of 700 Fully-Catered Light, Mid-Size and Heavy Aircraft

Pricing includes taxes, aircraft, crew, repositioning, landing fees, de-icing, in-flight onboard communications, Wi-Fi and catering, and more.

Hickory Fixed Net or Commissionable Pricing Model & Agent-Friendly Program

Safety & Security held to highest standards, exceed industry requirementsStringent maintenance/operations with above-industry-standard pilot trainingLatest security measures/procedures, in-house security staff, world-leading securityEnhanced Ground Proximity Warning and Traffic Alert and Collision Avoidance System III

Preferred Supplier Spotlight:Backed by the combined buying power of 4 private international

airfare companies:

C&H International HariworldSkyLink TransAm

Access directly from Hickory PartnerHQ - no additional sign-onRetrieve the lowest and multiple fares in minutesPublished fare with or without commission and multiple consolidator net fares search resultsOne click to book and order ticket with no new commands to learnFirst, Business, Premium Economy or Regular Economy class

H I C KO RY C A R P R O G R A M S

Hickory Preferred Partners

We are proud to offer quality partners supported by exclusive CDP numbers for HGP members

HICKORY ANCILLARY PROGRAM

Commission Recovery Services

Best In-Class Pricing on ECS

Emergency 24-Hour Service

Passport & Visa Processing Service

Travel Insurance

Revenue Sharing Program

Program designed to reward HGP Agencies for consistent participation.

We leverage the aggregate partner volume offering the opportunity to earn multiple levels of revenue

sharing depending on participation level.

The Average agency earned $ 32,203.00

Revenue Share: How It Works

HGP will convince you to love strategic planning

Businesses that make strategic decisions based on data achieve success faster.

Business intelligence helps you make better decisions and stay ahead of your competitors.

We are managing BIG DATA in the hotel sector!

D A T A: A L O V E S T O R Y

Measurable ROI

Smarter Booking Behavior for Increased Profitability

Enhanced Data

Improved Content Quality

New Solutions and Ongoing Opportunities to Improve or enhance business

MISSION: Make Your Business Better

HGP Guarantees Positive ROI

S T R AT E G Y: P A R T N E R S H I P S , A N A L Y S I S , L E A D E R S H I P

Sample Custom Reports :

Daily “Push” Report (rate codes, preferred properties, attachment rate)

Daily Booking Report

Daily Agent Activity Reports

Monthly Commission Summary

Monthly Consumed Report

DATA MINING: Let Us Collect and Organize Data For You

Hotel Detail

Traveling In The Future Report

Hotel Attachment Rate by

Agent

Revenue Prediction Report

Market Variance Report

Comparative Analytics

BUSINESS INTELL IGENCE:Agency Control to Run Regular Reports

Commission Recovery Program

Our partners go after your money so you don’t have to.

Comprehensive reporting and quality assistance in identifying, reconciling, tracking and realizing

enhanced revenue recovery opportunities.

Total Partner Commissions Recovered in 2013$13,736,854*

*Does not include 3 NEW partners!

What’s New and Coming Up…….

What’s New and Coming Up…….

“The way to get started is to quit talking and begin doing.”

— Walt Disney

Talk With Us Today!

Questions & Answers

Thank You for Your Partnership!