© COPYRIGHT ALL RIGHTS RESERVED 2016 ABILA Debbie King Carlos Restrepo DISCOVER SUPER MEMBERS PART 2: OH, THE STORIES YOUR DATA CAN TELL!
© COPYRIGHT ALL RIGHTS RESERVED 2016 ABILA
Debbie King Carlos Restrepo
DISCOVER SUPER MEMBERS PART 2: OH, THE STORIES YOUR DATA CAN TELL!
2 © COPYRIGHT ALL RIGHTS RESERVED 2016 ABILA
LOGISTICS Audio is available through your
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855-674-4055 (TOLL FREE) Access Code: 1067
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questions to the presenter
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• Your CAE certificate, the slide deck,
and a link to the recording will be emailed to you later this week.
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MEET YOUR PRESENTERS
DEBBIE KING CEO ASSOCIATION ANALYTICS
CARLOS RESTREPO SENIOR DIRECTOR ABILA
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The ability to understand, visualize, and communicate data will be the most important skill in the next decade.
- Hal Varian, Chief Economist
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THE DATA PYRAMID
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DATA VALUE CURVE
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According to Harvard Business Review, top performing organizations are
5x more likely to use data to make decisions
Instinct Data X
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THE CENTER OF THE UNIVERSE
Data Warehouse
Financial
Social Census
AMS
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Organization Infrastructure
Data Management Analytics
Governance
ASSESS
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ALIGN
Strategy Analytics Strategy Analytics
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5 STEP ANALYTICS PROCESS
CommunicateAnalyzeCleanCollectScope
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• Educate and inspire your organization • Prioritize the key business areas to analyze • Determine the initial business questions • Plan the effort: define success, timelines and outcomes
AnalyzeCleanCollect CommunicateScope
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• Inventory data sources & decide how much to include • Establish a data governance policy • Create a dictionary that defines your business terms • Integrate key data sources in data mart
AnalyzeClean CommunicateCollectScope
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• Define standards for data cleanliness • Identify data anomalies – use visualization! • Correct duplicate, missing and inconsistent data • Standardize procedures to reduce future issues • Expect data cleansing will be an ongoing activity
AnalyzeClean CommunicateCollectScope
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Clean CommunicateAnalyzeCollectScope
• Teach “The Analytical Mindset” • Discover what you didn’t know • Uncover patterns and outliers • Ask new questions with data discovery • Visualize your data to bring it to life • Iterate through the process to refine
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• Describe the visualizations with stories • Teach how to have “A Conversation with Data” • Model the behavior of using data to make decisions • Take Action on the results of the data discovery • Encourage new questions and data exploration!
CleanCollectScope Analyze Communicate
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DATA VALUE CURVE
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SEGMENTS
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PERSONAS
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Customer Journey Map
Data Analytics
Customer Journey Analytics
Gain insight on your customer’s journey.
Guide them on their journey.
Predictive Analytics Propensity Models Affinity Analysis
Association Analytics www.associationanalytics.com
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Q&A
Please type any questions in the Q&A tab.
Contact Amelia Glynn [email protected]
Your CAE Certificate, slides, and a link to the recording will be emailed to you early
next week.
Abila provides software and services to associations and nonprofit
organizations and governmental entities that help them:
improve decision making
execute with greater precision increase engagement
generate more revenue
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THANK YOU!