Storage Solutions Configuration and Entitlement

8/11/2019 Storage Solutions Configuration and Entitlement

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Storage Software Strategy

2010 IBM Corporation

Storage Software Ordering and Entitlement


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Smarter Systems for a Smarter Planet


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Ordering IBM Storage Solutions can be a challenge

IBM Storage Solutions

Two brands (System Storage and Tivoli Storage)

Two ordering systems (AAS and PPA)

Two pricers (STG and SWG)

eConfig

ePricerAAS

PPA PPA Subscription & Support

software maintenance renewal

Choose the

AAS route for

your HW+SW

solution

and miss a robust

process for managing

ongoing software

maintenance renewals

Choose the PPA

route for the

SW portion of

your

solution

and miss

config and

pricing

assistance for

the solution


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and have the software

maintenance entitlements

automatically created in PPA.

Beginning October 7, 2010

We have integrated the best of both worlds IBM Configurator for e-business (eConfig)

IBM Pricer for e-business (ePricer)

AAS solution ordering for hardware and software

IBM Passport Advantage Subscription & Support for software entitlementmanagement and renewal

eConfig

ePricerAAS

PPA PPA Subscription & Support

software maintenance renewal

Choose the

AAS route for

your HW+SW

solution


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What changed? eConfig updates to identify many Storage Software products and automatically entitle the

software maintenance in Passport Advantage Express

Since the entitlement is now in Passport Advantage, you will be asked to provide some customercontact information during the order process (see next pages)

Whats the benefit?

Single Solution configuration, pricing, and ordering.

Common anniversary date for software Subscription and Support renewals.

Worldwide renewal process for software Subscription & Support (commonly referred to assoftware maintenance)

Do I need to start ordering differently?

Not unless you want to.All previously available ordering approaches are still available.

If you choose,you will transition to the AAS route for configuring, pricing, and ordering allStorage Solutions. It provides the most robust support for getting the transaction done

correctly and quickly. In the background, the software maintenance entitlements for many ofthe storage software products will be automatically created as PPA S&S records.

Whats the catch?

Clients who order IBM Software brands through Passport Advantage accumulate points thatcan result in deeper entitled discounts. Some IBM Storage Software is available today to beordered directly in Passport Advantage. For these products, moving orders to AAS will resultin a decrease in accumulated PPA points.


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IBM direct sales team essentials

Obtain solution software end-user registration information

Sales aidCustomer Registration Forms

Translated versions of the Customer Registration Form are available on the Cross Brand Solution Enablement wiki.

Forward customer registration information to your sales support / order entry team

Customer Contact Information Customer Company InformationPassport Advantage Site Number (if known) Company Name (full legal name)

First Name Street Address

Last Name City, State, Province, ZIP/Postal Code

Telephone Number Country

Fax Number Telephone Number

Email address FaxNumber

Value Added Tax Number

(or country equivalent
http://w3.ibm.com/connections/wikis/home?lang=en_UShttp://w3.ibm.com/connections/wikis/home?lang=en_US


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Business Partner EssentialsIBM Distributors and IBM Solution Providers acquiring products from IBM

If selling directly to an end-customer, refer customer to Program licensing terms

http://www.ibm.com/software/lotus/passportadvantage/pae_agreements.html


Order products using your PartnerCommerce or PartnerCommerce/Servers accountand provide end-customer information when prompted

Customer Contact Information Customer Company Information

Passport Advantage Agreement Number (if known) Company Name (full legal name)

Passport Advantage Site Number (if known) Street Address

First Name City, State, Province, ZIP/Postal Code

Last Name Country

Telephone Number Telephone Number

Fax Number FaxNumber

Email address Value Added Tax Number (or

equivalent)

Reseller Name (if applicable)

Reseller IBM Customer Number (if applicable)
http://www.ibm.com/software/lotus/passportadvantage/pae_agreements.htmlhttp://www.ibm.com/software/lotus/passportadvantage/pae_agreements.html


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Business Partner EssentialsIBM Solution Providers acquiring products from an IBM Distributor

If selling directly to an end-customer, refer customer to Program licensing terms

http://www.ibm.com/software/lotus/passportadvantage/pae_agreements.html


Provide end-customer information to your distributor with the order

Customer Contact Information Customer Company Information

Passport Advantage Agreement Number (if known) Company Name (full legal name)

Passport Advantage Site Number (if known) Street Address

First Name City, State, Province, ZIP/Postal Code

Last Name Country

Telephone Number Telephone Number

Fax Number FaxNumber

Email address Value Added Tax Number (or

equivalent)

Reseller Name

Reseller IBM Customer Number
http://www.ibm.com/software/lotus/passportadvantage/pae_agreements.htmlhttp://www.ibm.com/software/lotus/passportadvantage/pae_agreements.html


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Heres how PPA Subscription & Support renewal works from acustomer perspective

You will receive a renewal quote 75 - 90 days in advance of your next IBMSoftware Subscription and Support anniversary date.*

To maintain active Subscription and Support, simply:

Review your renewal quote immediately. Then, choose one of the following options torenew:

Contact an authorized IBM Business Partner for final pricing andfulfillment

Contact your IBM Renewal Rep.

Sign in to Passport Advantage Online for Customers**

It's that simple.

*Note: There is a WW PPA S&S Renewal sales team who works to drive closure on these quotes

**Note: Passport Advantage Online renewal and ordering is available in most, but not all, countries.

In some countries, you may also have the option to take advantage of Automatic or Continuous Renewal tosafeguard your IBM Software Subscription and Support (and Fixed Term Licenses) against an unintendedlapse in coverage.


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Available for the following software

Storwize V7000 Mirroring and External Virtualization software

SAN Volume Controller software family

Tivoli Storage Productivity Center software family

Tivoli Storage FlashCopy Manager software

Look for more IBM Storage Software to join this

process in coming months


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But what if?

What if my customer already has some IBM Storage

Software with AAS Software Maintenance Agreements

(SWMA)?

Keep using the AAS route. New S&S entitlements will be created in

PPA. At the anniversary date, the existing SWMA entitlements will be

converted and consolidated with the new PPA S&S entitlements.


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But what if?



(SWMA)?




What if my customer already has all their IBM Storage

Software in PPA?

You can continue to order in PPA if you want. Or, you can move to

the AAS route to gain eConfig / ePricer support. The new process

means the new AAS orders will have their S&S entitlements added to

your existing PPA S&S entitlements.


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But what if?



(SWMA)?





Software in PPA?





What if my customer has some Storage Software, say SVC

or TPC, that was originally ordered in AAS with some

additional capacity that was ordered in PPA?

Combines the above two thoughts


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But what if?



(SWMA)?





Software in PPA?





What if my customer has some Storage Software, say SVC

or TPC, that was originally ordered in AAS with some

additional capacity that was ordered in PPA?

Combines the above two thoughts

For these cases, there

is one more topic to

discuss.eConfig will

not have an accurate

inventory of the

customer environment.

In order for eConfig toaccurately configure

additional TBs of

tiered capacity

software, you will need

to give the starting

point.


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eConfig Scenario

For whatever reason, you do not have an accurateeConfig Inventory File (.crf) for your customers IBMStorage Software

After talking to your customer, you learn that he has

the following: 15TB of SVC Base Virtualization

15TB of SVC FlashCopy

15TB of FlashCopy Manager

15TB of Tivoli Storage Productivity Center for Disk

Your customer wants to buy 15TB of additionalcapacity (30TB total) for all of the above


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eConfig Scenario

Steps to configure the order in eConfig

1. Create a dummy base configuration file (.crf) in eConfig that

represents the current customer inventory

2. Load that dummy inventory file as your starting point for adding

the newly requested capacity

3. Save the resulting inventory file for future use


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Portfolio -> Add Initial Order


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S t S t f S t Pl t


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Click this button to view Export Options

Notice the 15TB

baseconfiguration, in

the right tiers, we

have created for

each software

product. At this

point, prices are

irrelevant.

S t S t f S t Pl t


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S t S t f S t Pl t


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eConfig Scenario





the newly requested capacity3. Save the resulting inventory file for future use



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This is the baseconfiguration

(15TB)

This is the new

capacity that we

are wanting toorder (30TB total)



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y


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y


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And so on until you are done setting a 30TB target(Quantity) for each software product



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Scroll down to the

Software Orders section

Notice the

additional 15TB

capacity, in the

right tiers, we

have added to

our base

configuration.

You can nowsubmit to ePricer.



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eConfig Scenario





the newly requested capacity3. Save the resulting inventory file for future use

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