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Stirling.gov.uk Also inside Special delivery The Food Train is arriving! Page 6 WINTER 2011 We’re ready for winter – are you? FOR EVERYONE LIVING IN THE STIRLING COUNCIL AREA Dig deep this winter! How you can help keep the area moving Page 22 Putting you first Inside our one-stop advice shop Page 8
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Stirling winter 2012

Mar 16, 2016

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Page 1: Stirling winter 2012

Stir

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Special delivery

The Food Train is arriving! Page 6

winTer 2011

We’re ready for winter – are you?

For everyone living in the stirling council area

Dig deep this winter!

How you can help keep the area moving Page 22

Putting you first

inside our one-stop advice shopPage 8

Page 2: Stirling winter 2012

Throughout the year, we’ve been continuing to make changes to improve your local services. Audit Scotland’s latest report scored the Council’s overall performance as good. And our prospects for future improvement were also scored as good. This is the second-top grading on both measures. Read more about this on page 4.

Caring for our most vulnerable citizens is always our priority. Our latest inspection reports tell us we’ve also made good progress in both social care and child protection in 2011.

One example is our reablement programme, which is providing individually tailored care services to help older people live independently at home for as long as possible.

On page 6, you can read about another initiative – the Food Train charity that’s offering help with shopping for older and vulnerable people in our community.

Over the year you’ve helped achieve a 5 per cent increase in the amount of waste being recycled or composted. But we really need your help to do more. On pages 18 and 19 we look at food waste recycling and how we’re converting food waste into electricity for homes and businesses.

We’re all hoping for a mild end to the year, but if the bitter temperatures and icy conditions do return, Stirling’s ready.

Working together in our neighbourhoods and communities is the key.

You’ll find all kinds of useful information in this issue about what the Council and community councils have been doing to prepare, and what each of us can do to get ready in our own homes and local areas. Whatever the weather, we aim to keep providing your local services around the clock.

With best wishes to everyone for a Merry Christmas and a Happy New Year.

4 Thumbs up from Audit Scotland’s Best Audit Value report 5 Hot stuff! Residents are set to save cash on energy bills6 The Food Train is arriving shortly to help elderly people live independently8 Putting the customer first at our new advice centre10 Help us choose a motto that sums up Stirling12 A bright new future – our vision of how Stirling will look in 20 years’ time

14 From shows to Santa visits, what’s on across our area16 Kippen community “pitches in” to create sports facility18 Waste not, want not – how to recycle leftover food 20 We’re planning ahead to keep Stirling on the move 22 Our handy guide to ensure you stay safe in the forthcoming cold weather 24 Healthy advice to stay fit and well this winter 26 Find out how to contact your local councillor

Comment

What’s inside…

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Stirling magazine brings you current news and stories from across Stirling’s public sector organisations. Please let us have your comments and ideas for future issues by emailing [email protected]

“Whatever the weather, we aim to keep providing your local services around the clock”

Stirling Council Leader

Graham Houston

Stirling Council Chief

Executive Bob Jack

sTirling.gov.uk2

About…Stirling magazine is published by Stirling Council.Editor: Susan Cunningham Email: [email protected]: 01786 443360Design and editing: Connect Communications, Studio 2001, Mile End, Paisley PA1 1JS.Tel: 0141 561 0300Visit: www.connect communications.co.ukPrinted on 90gsm (cover), 70gsm (inside) FSC® paper

Plain EnglishStirling recently achieved “approved by” status from the Plain English Campaign. The campaign encourages organisations to communicate in a helpful, straightforward way and avoid bureaucratic language and jargon. If you have any suggestions about how we can keep improving Stirling, please get in touch at [email protected]

FormatsCopies of articles are available by request in a range of other languages, large print and on audio tape. To request articles in any of these formats. please email or write to Stirling, or call 0845 277 7000.

ContactTo contact Stirling Council, please call 0845 277 7000, text: 07717 990 001, email: [email protected], visit us online at www.stirling.gov.uk or write to Stirling Council, Viewforth, 14-20 Pitt Terrace, Stirling FK8 2ET.

On the coverDragonfly makes a friend at last year’s festive celebrations. This year, he and his fellow reindeer will be returning to stirling . see page 3 to find out when you can meet them.

Zero WASte CAmpAIGn

The Zero waste team at stirling Council is currently focusing on food waste management.

At the moment, each year in stirling we send 6,000 tons of food to landfill and it makes up a third of the weight of rubbish in most people’s grey bins.

if it was all composted instead, we’d save a huge amount of money – more than £300,000.

The environmental costs are even higher. in landfill, old food gets buried and creates methane gas, which has a much worse impact on global climate change than carbon dioxide. it has other effects too – the bad smell you’ve probably noticed as you drive past the landfill at grangemouth is one of the most tangible.

“we want to understand why people do or don’t recycle leftover food,” waste services manager David Hopper said.

in october, a survey ran for three weeks over three routes: riverside, Dunblane and Fallin. six hundred households took part and collection teams and focus

groups were also involved. The survey was still ongoing when this article went to print, but you’ll find results on the council’s website.

in line with the survey findings, a food waste promotion campaign will be run from January to March to encourage as many people as possible to undertake their duty to recycle their food waste.

we all have a responsibility to recycle our food waste – and even better, not to waste food in the first place.

The next best thing is to make your own home compost. if you’re a keen gardener, this is the best and cheapest way to feed your plants and vegetables. You can get bins from any garden centre and advice from www.zerowastescotland.org.uk or www.

gardenorganic.

org.uk/compostingeven if you are not a keen

gardener, you can still home compost. in January 2012, Forth valley environment link will be running a master composter programme. This is a great opportunity to learn abouthome composting techniques and discover a great resource in your rubbish.

if you’re interested in going along or would like further information, call Forth environment link on 01786 449215 or e-mail [email protected]

often, whether or not we recycle comes down to how we manage the food waste in our kitchens. Corrinne Douglas, a mum of two from Bannockburn, has found a great solution: “i put any leftovers in a Tupperware box and then pop it in the fridge. That way it doesn’t smell and i can just put it in a lined food waste bin every couple of days.”

And food waste bins are not the only way to use up old food or peels – “They can go to chickens or dogs,” David Hopper said. “it’s

Food for thoughtYour leftover meals can be put to good use – from compost to dog food

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better quality food than dog food and means they get more variety in their diet.”

The easiest and most hygienic way is to use compostable liners, which can be bought in every supermarket, and there’s also a limited supply available free from Customer First on Port street.

As an alternative, newspaper can be used to wrap leftovers in or if necessary they can go straight into the food waste bin.

After your food waste is collected, it’s taken to a state-of-the-art plant near Cumbernauld, where it’s digested by bacteria to create bio-gas, which is converted into power.

This power is then fed into the national grid, to provide electricity for homes and

businesses. The process also creates a

biofertiliser that can be used in agriculture as an alternative to chemical fertilisers.

You can recycle all types of food waste, including meat and even chicken and fish bones, as well as fruit and vegetable peelings.

All food leftovers and plate scrapings can be recycled via the kerbside recycling service, collected on a weekly basis alongside your blue box recycling in food waste caddies.

For further advice and information, check the

council’s rubbish and recycling site on www.stirling.gov.uk or call us on 0845 2777 000.

FooD wAsTe TiPsYou’ll also find great advice, recipes and tools on www.lovefoodhatewaste.com

get the portion size right – use the calculator on www.lovefoodhatewaste.com

Plan meals in advance and make a shopping list before you go to buy groceries.

keep an eye on the use-by dates. Check them before you put them in your trolley and if you buy in bulk and the use-by dates are coming up soon, freeze what you can’t use straight away.

stock up your store cupboard with essentials like

tinned tuna and beans, olives, herbs and spices and rice and pasta. That way you can throw together a quick “ready meal” when you’re short of time.

get clever with leftovers. A roast

chicken can give you

two or three days’ worth of meals – use scraps of meat in

sandwiches and boil the

carcass up for delicious soup.

Check your fridge. Make sure there’s nothing hidden at the back of the fridge that needs to be used up.

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A reminder for Twelfth Night! You can recycle your real Christmas tree – either chop it

up and place in the brown bin,

or take it along to your nearest recycling centre.

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What do we want Stirling to be like

20 years from now? For the past 18 months, the Council’s

planning team has been consulting

with local people, community groups,

developers and others to create a Local

Development Plan that sets out a

shared vision for our area. This is the

detailed picture that has emerged.

A Stirling that’s:

... proud of its past and

excited about its future ...

cherishing a magnificent historic

heritage while also flourishing as a

modern, vibrant and healthy area –

a place where people choose to live,

work and spend their leisure time

centred on a fine, small,

walkable city well-connected to the big

conurbations and towns of central

Scotland and Tayside part of a growing Central Scotland

“Green Network”, linking the

attractive small towns and villages

around the city. The network aims to

restore and transform the landscape of

an area stretching from Ayrshire and

Inverclyde in the west, to Fife and

the Lothians in the east.

... leading the way in business

and learning ...

attracting more businesses and

supporting the development of

successful and expanding ones

making it possible for more people

to be able to work close to or from

home, and in the city centre developing as a “learning city”;

known for its university, sharing

in the Forth Valley College network,

and with more learning-related

businesses

... providing for the needs of

local people ...

more affordable housing fewer pockets of deprivation in

urban and rural areas reduced levels of social polarisation.

The local Development Plan sets out how we think stirling will look in decades to come – and you can have your say

Our vision for

the future…

how to comment on the plan

The Draft Proposed local Development

Plan guides the future use of land and

indicates where development should

happen and where it should not.

The Draft Proposed Plan is

currently out for consultation until

16 December 2011. You can view it at

local libraries, council offices and online

at www.stirling.gov.uk/localdevplan.

We would love to have your

comments. Please email:

[email protected] or write to

Planning and Policy, Viewforth,

Stirling. Drop-in consultation

sessions are also being held

throughout the Stirling area.

Details of the session nearest

to you are on the left.

Wednesday 16 November, Thornhill, Thornhill Community Hall, 2-8pm

Friday 18 November, Dunblane, Braeport Centre, 2-8pm

Thursday 24 November,

Balfron, Mclintock Hall, 3-9pm

Friday 25 November, Buchlyvie, Buchlyvie village Hall, 3-9pm

Saturday 26 November,

City Centre, on-street at Murray Place (Farmers’ Market), 10-4pm

Friday 2 December, killearn, killearn Parish Hall, 3-9pm

Wednesday 7 December, Doune & Deanston, Muir Hall, Doune, 2-8pm

Friday 9 December, Fintry, Menzies Hall, 2-8pm

Saturday 10 December, Bridge of Allan / Causewayhead, wallace High school, 10-4pm

Monday 12 December, Fallin, Fallin library, 10-12pm & 2-6pm

Tuesday 13 December, Plean, Plean library, 10-1pm & 2-5pm

Thursday 15 December, Cowie, Cowie library, 3-7pm

DROP-IN CONSULTATION SESSIONS ARE BEING

HELD AT THE FOLLOWING LOCATIONS:

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Q&A with stirling Council leader Cllr graham Houston

Q: Councillor Houston, there has been a

lot of consultation with local communities

in developing the draft Local Development

Plan to find out what people feel is special

about their area. What do you feel is special

about Stirling?a: i think it’s our position at scotland’s

heart – wherever you are in the stirling area

there’s easy access to great open space and a

fine historic and natural environment, as well

as excellent amenities and transport links to

the rest of the country.

Q: How important is it to have the views

of local people and businesses at the

centre of this process?a: it’s essential. The local Development Plan

is designed to improve stirling for everyone.

we’re grateful to everyone who has already

become involved, and are always keen to

encourage more people to give their views.

Q: How have councillors been involved

in shaping the plan?a: Across the parties, we’ve all been attending

public meetings and briefings, and

encouraging and supporting the public

consultation process. The local Development

Plan group, comprising elected members

from all parties, has met 20 times over the

past 18 months to consider and inform all

aspects of the proposed plan.

Q: How would you describe the Stirling

area you would like to see in 20 years’ time?

a: Caring, successful and aspirational;

supported by quality and sustainable

development in the right places, to meet the

changing needs of our communities and

businesses.

How THe PlAn will BeneFiTTHe wHole CoMMuniTY

In the countryside more small groups of houses

more woodland more recreational activities, and facilities

closer to the city some different land uses, for example

biomass crops different aims of land management,

such as reducing flood risk and maintaining

biodiversity more renewable energy generation

(wind, hydro and other sources) and grid

enhancements to support it.

In Stirling’s villages and smaller towns

peripheral housing developments

providing more affordable housing, and

housing for older people in a few locations, close to the city,

more substantial new housing, new or

expanded primary schools and regenerated

village centres more premises to support local business,

retail and tourism some local renewable power generation,

for example wind turbines and communal

biomass boilers local waste management and

recycling sites allotments, community orchards and

other local food production enterprises.

At Durieshill Durieshill is a new village planned for a

site to the west of Plean and south of Pirnhall

roundabout. it will help meet the rising

demand for housing in the stirling area

by 2033, the local Development Plan

sees the development of Durieshill well

advanced, with substantial housing,

secondary and primary schools and

community facilities, transport and business

developments. The village’s planned

landscape will be part of the green network.

In the city new housing areas (including within

adjusted green Belts) with new primary

schools, bus, walking and cycle routes,

sustainable drainage features and waste

recycling facilities more affordable housing and more

housing for people with particular needs,

especially older people a vibrant, much-improved city centre

with increased retail and office space in

good quality buildings more business and retail space generally

– a variety of types, and well connected

with housing areas improvements to existing housing

and industrial areas with good-quality

green space a thriving university and college, perhaps

now with a “satellite” campus

more Park and ride sites, pedestrianised

streets and cycle tracks, and more

opportunities for walking some local-district renewable power

generation, such as domestic wind

turbines, solar panels, communal biomass

boilers and so on local/district waste management and

recycling sites local food production, such as allotments

and community orchards developments and green network

enhancements enabling the river Forth to

contribute much more to the quality of life

in the city.

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santa and his faithful (and very cute) real reindeer helpers are coming to town to star in a special day of festive fun.

After santa’s sleigh arrives in style on king street, the reindeer will enjoy a nosh and nibble in their pen while santa meets some of his fans and settles into his gift-laden grotto in the Thistles.

The Capital FM roadshow crew will beat the foot of king street all afternoon with games, giveaways and fantastic acts.

Pop sensation Tallia storm, stirling’s very own Heart of scotland choir and the ever-amazing stageworx will all make this an unmissable Christmas treat.

And at 5pm, as it gets dark, Provost Fergus wood will be on hand to help with the switching on of the Christmas

lights – the official start of the present- buying season! You’d better be good for goodness’ sake, because this is one day of Christmas celebrations no-one’s going to want to miss.

Hotting up Hogmanay with a blast of Chilli

There’s one red-hot Hogmanay Party to look forward to on 31 December, as a fabulous line-up led by the one and only Chilli Pipers, supported by eddi reader, brings in stirling’s new Year at the Castle. The boys can’t wait – “Awesome venue. Awesome crowd. Awesome party.” – and neither can we.

Get your hands on some tickets today by phoning 01786 27 4000

(option 1/option 3) or 01786 473544. www.stirlinghogmanay.co.uk

Park and ride: Christmas specialWe’re arranging some extra services to help with the Christmas shopping

Castleview & Springkerse Additional service from both sites on sundays 4, 11 and 18 December 2011 from 10am-6pm.

Springkerse onlyAn extra bus to supplement the normal service on saturdays 3, 10, 17 and 24 December 2011 from 8am-6pm.

on saturday 24 and saturday 31 December, there will be an early finish at both sites at about 6pm.

Adult return £1.20; child return 60p; under-5s travel free. single tickets available at half price. national entitlement Card users travel free.

The Park and ride service will not be running on 25, 26 and 27 Decemberand 1, 2 and 3 January.

For further information, please visit www.stirling.gov.uk/parkandride

yOur

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Dragonfly the reindeer visited Stirling as a calf last winter from his home in the Cairngorm Reindeer Centre, and will be back this Christmas. He’s very tame and friendly and loves being fed by hand. When he’s three he’ll start his sleigh-pulling training. To find out more about the reindeer herd, visit www.cairngormreindeer.co.uk

Sunday 20 NovemberLights, cameras, action! Join the festive fun at the Christmas lights switch-on

A Christmassy crowdlast year’s festive parade in stirling city centre as captured by local photographer John McPake.

If you’d like to see your view in Stirling, email it with a little background information to [email protected]

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Council homes budgetstirling Council has been awarded £600,000 for 20 new council homes, including six bungalows for older people in both Cowie and riverside and eight new homes in Thornhill.

Helping the homelessHousing charity shelter has congratulated stirling Council for the progress it has made on homelessness reforms.

scottish government statistics published in september show that the Council is on track to achieve its 2012 commitment to give every unintentionally homeless person in stirling the right to a home.

We’re here to help youwe’re introducing a new, simplified stirling Council complaints and comments scheme.

wherever possible we’ll try to sort out any problems there and then, but if you would still like to make a complaint, there will be a straightforward process and we’ll reply within a set time.

keep an eye out for our vibrant new website on www.stirling.gov.uk

Are you registered to vote?As Stirling goes to press, more than 9,800 households in the stirling Council area have still to return their annual voter registration form.

if you haven’t yet responded and the registered electors in your household are the same, simply get in touch by email, telephone, text or by post to let us know it’s “no change”.

Any changes, including new 16 and 17-year-old residents, must be included on the form before it is signed and returned by post, fax or email attachment.

More information, additional forms and advice on voter registration are available at www.saa.gov.uk/central or tel 01786 892289.

Taking care of our buildingsMany buildings in the stirling area suffer if they are not properly and regularly maintained.

Putting off repairs may save money in the short term, but will inevitably lead to an even bigger bill later on. Dealing with defects as they arise really is the most cost-effective way of looking after your building.

Get ready for winterit’s a good idea to check over your building before the start of

winter and attend to any minor problems. look out for loose or missing slates or tiles, loose masonry and so on.

What can the council do?Councils have powers to require repairs to be carried out in a variety of circumstances, including:

failure of an owner to

contribute to common repairs disrepair which is likely to

cause further deterioration of a building

immediate action needed for reasons of safety or to prevent damage, for example, a burst pipe in the property above

public health issue, for example penetrating dampness

risk that a building will become dangerous if a repair is not carried out.

Building owners should be aware that failure to carry out any works required in some formal notices served by the council is an offence.

For more advice, phone the environmental health

service on 0845 2777000 and ask for the public health team.

Audit reportStirling Council’s clear vision for the area, strong political leadership, effective cross-party working, governance and scrutiny, and strong management leadership of improvement and change are all highlighted in Audit Scotland’s latest Best Value Audit report.

The council’s overall performance is rated as good – the second-highest category possible. Prospects for future improvements are also assessed as good.

Good progress is shown to have been made on the improvement actions from the last Best Value Audit in 2005. These include:

scrutiny arrangements performance management

and public reporting taking a longer-term

approach to and involving councillors more in budget planning

resource management in areas including asset management and procurement.

Service improvements highlighted include:

schools and education facilities

Park and Ride facilities regeneration in Raploch

community safety initiatives

leisure facilities.The report draws attention

to good progress being made in reshaping services for older people, with more emphasis on care at home.

On child protection, the council is found to be taking effective action on all the agreed areas for improvement; roads maintenance has improved although the overall condition of roads remains poor; and the housing management service is assessed as fair. A housing service action plan is already in place.

The promotion of partnership working across the Forth Valley in areas such as child protection, asset management and shared services is welcomed.

Stirling Council’s change programme is found to have

helped make efficiencies, and the report welcomes the major shared services agreement with Clackmannanshire Council to jointly manage Education and Social Work.

Areas for action include community planning arrangements within Stirling itself, further development of performance management, and workforce planning across the organisation.

The full report is available at www.audit-scotland.gov.uk

The council’s overall performance is rated as good – the second-highest category possible. Prospects for future improvements are also assessed as good

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Blue Badge scheme update

The 40-year-old Blue Badge is being revised after consultation with disabled people, councils and other organisations.

The scheme is for people with severe mobility problems, and allows Blue Badge holders to park close to where they need to go.

The changes, to come in

from 1 January 2012, are designed to help make sure that badges are issued fairly, and that the scheme can cope with rising demand and remains sustainable for those disabled people who rely on it most.

eligibility criteria will be extended and assessment,

administration and enforcement of the scheme improved. The design of the badges

will also change.stirling Council is working

with Transport scotland to plan the introduction of the scheme in our area. More information will be available soon.

Save money on your energy billslocal people are to benefit from free help to save on energy bills, with a grant of £285,000 announced for the stirling area for the next phase of the scottish government’s universal Home insulation scheme.

The scheme aims to provide free energy-saving measures for private homeowners and private tenants in most need. it will cover more than 10,000 homes in areas including Bannockburn, Hillpark, Fallin, kippen, killin, Deanston, Thornhill and Buchlyvie.

Householders received letters

last month inviting them to contact Carillion energy services, who are acting as the programme delivery manager on behalf of stirling Council.

on average, up to £300 a year can be saved on energy bills by taking simple steps – for example, improving loft insulation or draught proofing around doors and windows.

Meanwhile, the council has joined up with Clyde insulation Contracts (uk) ltd to offer a one-off council tax rebate for private homeowners or private

sector tenants who install loft insulation and/or cavity wall insulation through our approved contractor.

Contact the energy saving scotland Advice Centre on 0800 512 012 and let them know you are a stirling Council tax payer interested in the Council Tax Discount scheme for insulation measures.

To find more about the Universal Home Insulation

Scheme, please contact Brian Cree in housing services on 01786 443569.

Beechwood Park just got better!Friends of Beechwood Park from across the local community, including Torbrex Community Council, gathered for a Day of Celebration in early september to mark the completion of new play facilities and other improvements to the park. The work, carried out by the council’s land services team, was part of the Beechwood Park Masterplan.

in Brief

Improving street safetynew regulations for retailers and other businesses covering the use of promotional A-boards are publicised in a new leaflet from stirling Council.

Councillor Jim Thomson, portfolio holder for environment and sustainability, said: “vibrant shopping streets benefit everyone in the stirling area, but our streets must be safe, accessible and welcoming for everyone.

“These regulations have been prepared in consultation with local businesses and with advice from expert organisations including guide Dogs for the Blind.”

Cleaning up in Balfronnew litter bins have been installed on Buchanan street, Cotton street and roman road in Balfron with help from Balfron High school pupils as part of the Cleaner routes to school campaign.

The school, hoping to achieve its third eco schools green flag award this month, takes a zero tolerance approach to litter.

Annual report now onlinestirling Council’s annual report 2010-11 is now online.

You can read the full document at www.stirling.gov.uk/annualreporting

Magazine is a student hit A Stirling magazine spin-off aimed at and written by students was a hit at Freshers’ week earlier in the autumn. Media and communication students Dani gibson and nicholas reid were joint editors of Stirling Welcomes Students, which includes a run-down of all the area has to offer young people, whether culture vultures, shopaholics, sports fans or party animals! Dani and nicholas gained work experience with the council’s communications team over the summer break.

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SHoppInG SCHeme

The Food Train, an award-winning Scottish charity that supports older people at home by collecting their shopping lists and delivering their groceries to the door, is setting up in Stirling. The organisation, supported by the Scottish Government and already established in several other council areas, is working in partnership with Stirling Council.

“The system is simple,” explained regional co-ordinator Fran Thow. “We provide a template as a blank shopping list which you complete with the groceries you need.

“It’s collected by our volunteers, the items are bought and delivered back to you, at which point you pay for your shopping. There’s a £3 delivery charge.”

“The Food Train is a great example of helping older people to enjoy living independently in their own homes for as long as possible,” said Councillor Graham Houston, council leader and portfolio holder for social care.

“We are constantly looking at how we can improve the services we offer to those who need it most. It is crucial that our resources are used as efficiently and effectively as possible.

“This is another opportunity for us to work effectively in partnership with the voluntary sector to support older and

Arriving shortly: the StirlingFood Train

“The Food Train is a great example of helping older people to enjoy living independently in their own homes for as long as possible”

shopping scheme helps older people stay independent

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Can you spare some time to help?would you be interested in becoming a Food Train volunteer? There are positions for volunteer shoppers, delivery drivers and delivery helpers. To find out more, contact Frances Thow, regional co-ordinator.

Call: 07720 971946 or 01786 450536 Email: [email protected] web: www.thefoodtrain.co.uk

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Contributing to the cost of your care

CHArGeS

stirling Council provides a range of care services to help people stay independent in their own home for as long as possible.

Many of these services – such as reablement, intermediate care and personal care for people aged over 65 – are free. There is a charge for some other services such as non-personal care.

we have recently revised our charging policy for some of these services and this may mean that a contribution to the cost of care is required. Any contribution to the cost of care has been based on the individual’s ability to pay and people will be asked to pay what they can afford.

The contribution is based on the individual’s care services received, their level of income, the level of savings they have and the amount they have to pay out in essential housing costs such as rent, mortgage, council tax and insurance.

stirling Council is keen that everyone receives information and advice on benefits they are entitled to and we are currently visiting service users to assist with claiming these.

we wrote to service users in october 2011 explaining whether a contribution to the cost of their care was required and, if so, how much this would be.

Any contribution will begin from 12 December 2011 and this will be included in the invoice we send out week beginning 30 January 2012.

if anyone thinks we have made a mistake with their details or thinks the amount of the contribution is more than they can afford to pay, please get in touch and we will check.

Telephone the Helpline 01786 442460

(9am-5pm, Monday to Friday)Email: [email protected]: www.stirling.gov.uk/contributingtoyourcareVisit: Customer First, 1 – 5 Port Street,Stirling FK8 2EJ(9am to 5.30pm, Monday to Friday)

Arriving shortly: the StirlingFood Train

“The council is keen that everyone receives advice on benefits they are entitled to”

vulnerable people in our community. I wish The Food Train every success in finding the volunteers they need.”

Existing users of the Council’s shopping service will be given priority as The Food Train gets under way. If you would like to join as a new customer, you must be unable to or have difficulty getting your own grocery shopping. You can make a request yourself to join in the scheme, or be referred by others.

There are no forms to fill in and the service can begin immediately. “You can use the service weekly, fortnightly or monthly, and short term or long term – whatever suits,” added Fran.

Delivering to your doorstep

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By DeBorAH KIlpAtrICK

It’s mid-September and Customer First opens its doors to a blustery Stirling. The one-stop shop has been open since May and business has been brisk.

First to blow in the door today is local lass Carol Morgan and although she’s a bit worried about her hair when I ask to take a photo – “I got soaked coming here!” she laughs – she loves Customer First so much that her cheery attitude really brightens up a dreich day.

‘This is my third or fourth time here,” she tells me. “The people who work here are so friendly, they make you feel welcome and you never have to wait long. It’s also great that it’s right in the centre of town, so there are no hills to go up, which is good for older people.

“I usually come in to sort out my housing benefit and council tax, but the advisers help with all sorts of things. They’re brilliant. It makes you want to come back. I love the style of the place too, especially the chairs.

“This place is the best thing that could have happened for Stirling. It

should have been here years ago!”

There’s an adviser waiting to help Carol with her payment, so I leave her in peace and have a chat with Visit Scotland’s Pamela Naismith. She’s a fount of local knowledge and as we speak, a couple of windswept Italian tourists come in asking where the Old Town is. She points them in the right direction and gives them a map.

“The main office is still in the Old Town jail,” she explains, “but we have lots of enquiries from tourists looking for accommodation and information, both for Stirling and elsewhere in Scotland.”

Pamela barely has time for breath before a student appears asking for bus times. She quickly searches the net and finds information on the next bus back to the university.

“Freshers’ week at the university is always a busy time,” she says. “We book accommodation for parents and give advice on how to get around.

“We can also help local people with travel plans.”

There’s a bit of a lull – anyone

Customer First

Dayin the

Life:Stirling meets the staff and customers at the council’s new one-stop advice shop

“The people who work here are so friendly. They make you feel welcome and you never have to wait long. This place is the best thing that could have happened for Stirling.”Carol Morgan

Staff at Customer First can help with a wide range of queries, from council tax to bus times

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brave enough to be on the street in the storm seems to be rushing to get home – so I join the customer advisers for a quick chat.

“There’s no typical day here,” they explain. “That’s part of the reason we like it. The main thing people come in to do is make payments, sort out housing benefit and council tax, see the registrar or ask for directions, but you never know what the next person will ask.

“Customers might come looking for three different things. Even if all the help they need isn’t here, we can phone the right person or arrange for them to be phoned back later at home.”

It’s lunchtime and most of the people who’ve been in have made payments.

“Today we’ve been a bit quieter because of the weather. Thursdays and Fridays are really busy because our colleagues from HM Revenue and Customs are here then.

“We do still take some phone calls, but they can take time and we usually have people waiting to see us, so we encourage phone customers to call the contact centre on 0845 277 7000 instead.”

Stirling’s own money-saving expert Sandra Sankey, upstairs at Customer First, is my next stop. I’m not the most organised when it comes to finances, so I’m hoping for some tips.

Sandra explains what she does: “We help people in financial difficulties and answer any money-related query, looking at ways to maximise people’s income, reduce spending, make sure they’re getting the right benefits and help with debt.

“We can also act on people’s behalf,

negotiating with agencies they owe money to.

“Some of the other things we deal with are emergencies. Many people are in such bad financial trouble that they don’t have any of the basics, no money at all to survive. In those circumstances we help access emergency money and food. Marriage break-ups can lead to mortgage arrears and threats of homelessness. We can advise and even try to step in to prevent this happening.

“We look at the reasons people got into debt in the first place. All sorts of things can make us lose control of our finances – loss of a job or even a change in life circumstances such as moving house or having a baby. If we know the background, it helps us negotiate on their behalf.

“When we look at the whole picture, it often turns out there’s a family

background of money trouble and we help more than one family member.

“Assessing all that can take a long time. It’s not unknown for clients to come along with carrier bags stuffed full of unopened mail they’ve been putting in a drawer or down their sofa for years. They may not know basic information such as who their mortgage company is, so we have to start from scratch to try and find all that out,” explains Sandra.

“Everybody’s situation is completely different. We don’t judge. We give an overview of our service and then let people choose if they want our help or not.

“A lot of people don’t know how to manage their money. They don’t know how to cover essential living costs, budget or prioritise. Our role has an element of education, helping show what the consequences are and empowering clients to take control of their own finances.”

Sandra adds: “There can be a lot of crossover with other services based at Customer First.

“One case involved a young man with learning difficulties who lived with his mother. When she died, he came to Customer First and we were able to help in a number of different ways.

“His local co-ordinator was upstairs in this building, and the registrar is also based here, so we were able to help him make the necessary arrangements.

“But the assistance didn’t stop there. His household income had gone down, so Employability stepped in to try and help him find work. We looked at his benefits, and the housing services based here helped him fill in the forms to make the necessary changes.

“It’s good that this young man was able to come to us. This place has opened up access to a range of services because people are much more inclined to come in and see us. Before, they might have simply struggled on alone. We now deal with more queries, rather than just referrals.”

“The job centre referred me here for help getting back to work. I haven’t worked for a couple of years but I want to see what they can do for me.”David Clark

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eSaved by the wolfThe wolf comes from a legend about old stirling. one night, the vikings were sneaking up to attack the town. The guard had fallen asleep, but

a wolf on the crag was alert to the danger and howled until the sentry woke. The Danish attack was thwarted thanks to the wolf’s warning.

stirling’s civic coat of armsThe shield is decorated with two caltrops (iron spikes) and two rowels (spiked wheels on a horse’s spurs), representing the Battle of Bannockburn in 1314.

The scottish lion rampant on the shield indicates the former close association of the royal stewarts with the stirling area.

The supporters are a goshawk, representing the Drummonds, who were for centuries the principal family of southern Perthshire and were founders of Callander in 1739, and a wolf, representing the former royal Burgh of stirling.

Did you

know?

There is a record from 1288 of

payment for a wolf hunter in

Stirling, presumably for the

King’s Park

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What are the words that sum up the Stirling area and its people – that speak about who we are, where we’ve come from and where we’re going? Words that resonate today and will still have meaning hundreds of years from now?

The Stirling coat of arms doesn’t currently have a motto, and

Provost Fergus Wood is leading the drive to find one.

“One of my proudest duties is to welcome visitors from around the world to Stirling, and that often includes showing delegations around our Council Chambers at Viewforth, where the civic coat of arms is displayed on the wall,” he said.

“There’s a great story behind why we have a wolf on our crest [see box] that everyone enjoys, but visitors often ask if there’s a Stirling motto, too. So the Provost’s Panel decided to invite a

group of eminent local historians, writers, constitutional experts and friends of Stirling to help us find one.

“We asked that it should be in either English or Old Scots, although on occasion it may be appropriate to use a Gaelic translation.

“Our area is increasingly recognised nationally and internationally as ‘Stirling: Scotland’s heart’, but a motto would be special – something for Stirling people ourselves, that brings us together, capturing what’s unique about us and the place we live in.”

A shortlist has been drawn up with guidance from Stirling Smith Art Gallery and Museum Director Dr

Elspeth King, and Stirling readers are invited to vote. Community councils are also being invited to vote. Results will be considered by the Provost’s Panel.

Mottos of other areas

of Scotland include:

Aberdeen – Bon AccordClackmannanshire – Look Aboot YeEast Ayrshire – Forward TogetherEdinburgh – Nisi Dominus Frustra

South Ayrshire – Ne’er Forget the PeopleSouth Lanarkshire – Vigilantia

West Dunbartonshire – Strength Through Community

West Lothian – Aye for the Common Weal.

A motto for Stirling

yOur VOTE !

MAkE yOur ChOiCE

optIon 1 STEADFAST AS THE ROCKlike their Castle perched on a rock, the people of the stirling area have stood proud and steadfast through the ages. rock solid, loyal and resolute – like so many characters from our past, and like the troops who have fought for freedom all over the world over the years from their Castle home.

optIon 2 HEID HIGH AND GANG FORRIT There’s always been something determined, positive and forward-looking in the stirling spirit, and here’s a rallying cry in old scots that captures it. in good times and bad, stirling area folk simply keep going forward, with heads held high. A motto that speaks of our past and looks to our future.

Please tick the box to show which motto you prefer. Cut out this voting slip, and return to: The Civic Office, Old Viewforth, Stirling FK8 2ET

You can also hand in your vote at your local office, local library or Customer First at 1-5 Port street, stirling. or vote online by sending an email with your preferred choice to stirlingmagazine@ stirling.gov.uk

Thank you.

Closing date: 21 november 2011

Help us choose the words that sum up the spirit of our area

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What do we want Stirling to be like 20 years from now?

For the past 18 months, the Council’s planning team has been consulting with local people, community groups, developers and others to create a Local Development Plan that sets out a shared vision for our area. This is the detailed picture that has emerged.

A Stirling that’s:

... proud of its past and

excited about its future ...

cherishing a magnificent historic heritage while also flourishing as a modern, vibrant and healthy area – a place where people choose to live, work and spend their leisure time

centred on a fine, small, walkable city

well-connected to the big conurbations and towns of central Scotland and Tayside

part of a growing Central Scotland “Green Network”, linking the attractive small towns and villages

around the city. The network aims to restore and transform the landscape of an area stretching from Ayrshire and Inverclyde in the west, to Fife and the Lothians in the east.

... leading the way in business

and learning ...

attracting more businesses and supporting the development of successful and expanding ones

making it possible for more people to be able to work close to or from home, and in the city centre

developing as a “learning city”; known for its university, sharing in the Forth Valley College network, and with more learning-related businesses

... providing for the needs of

local people ...

more affordable housing fewer pockets of deprivation in

urban and rural areas reduced levels of social polarisation.

The local Development Plan sets out how we think stirling will look in decades to come – and you can have your say

Our vision for the future…

how to comment on the plan

The Draft Proposed local Development Plan guides the future use of land and indicates where development should happen and where it should not.

The Draft Proposed Plan is currently out for consultation until 16 December 2011. You can view it at local libraries, council offices and online at www.stirling.gov.uk/localdevplan.

We would love to have your comments. Please email: [email protected] or write to Planning and Policy, Viewforth, Stirling. Drop-in consultation sessions are also being held throughout the Stirling area.

Details of the session nearest to you are on the left.

Wednesday 16 November, Thornhill, Thornhill Community Hall, 2-8pmFriday 18 November, Dunblane, Braeport Centre, 2-8pm Thursday 24 November, Balfron, Mclintock Hall, 3-9pmFriday 25 November, Buchlyvie, Buchlyvie village Hall, 3-9pmSaturday 26 November, City Centre, on-street at Murray Place (Farmers’ Market), 10-4pm Friday 2 December, killearn, killearn Parish Hall, 3-9pm

Wednesday 7 December, Doune & Deanston, Muir Hall, Doune, 2-8pmFriday 9 December, Fintry, Menzies Hall, 2-8pmSaturday 10 December, Bridge of Allan / Causewayhead, wallace High school, 10-4pm Monday 12 December, Fallin, Fallin library, 10-12pm & 2-6pmTuesday 13 December, Plean, Plean library, 10-1pm & 2-5pmThursday 15 December, Cowie, Cowie library, 3-7pm

DROP-IN CONSULTATION SESSIONS ARE BEING HELD AT THE FOLLOWING LOCATIONS:

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Q&A with stirling Council leader Cllr graham Houston

Q: Councillor Houston, there has been a lot of consultation with local communities in developing the draft Local Development Plan to find out what people feel is special about their area. What do you feel is special about Stirling?a: i think it’s our position at scotland’s heart – wherever you are in the stirling area there’s easy access to great open space and a fine historic and natural environment, as well as excellent amenities and transport links to the rest of the country.

Q: How important is it to have the views of local people and businesses at the centre of this process?a: it’s essential. The local Development Plan is designed to improve stirling for everyone. we’re grateful to everyone who has already become involved, and are always keen to encourage more people to give their views.

Q: How have councillors been involved in shaping the plan?a: Across the parties, we’ve all been attending public meetings and briefings, and encouraging and supporting the public consultation process. The local Development Plan group, comprising elected members from all parties, has met 20 times over the past 18 months to consider and inform all aspects of the proposed plan.

Q: How would you describe the Stirling area you would like to see in 20 years’ time?a: Caring, successful and aspirational; supported by quality and sustainable development in the right places, to meet the changing needs of our communities and businesses.

How THe PlAn will BeneFiT THe wHole CoMMuniTY In the countryside

more small groups of houses more woodland more recreational activities, and facilities

closer to the city some different land uses, for example

biomass crops different aims of land management,

such as reducing flood risk and maintaining biodiversity

more renewable energy generation (wind, hydro and other sources) and grid enhancements to support it.

In Stirling’s villages and smaller towns peripheral housing developments

providing more affordable housing, and housing for older people

in a few locations, close to the city, more substantial new housing, new or expanded primary schools and regenerated village centres

more premises to support local business, retail and tourism

some local renewable power generation, for example wind turbines and communal biomass boilers

local waste management and recycling sites

allotments, community orchards and other local food production enterprises.

At Durieshill Durieshill is a new village planned for a

site to the west of Plean and south of Pirnhall roundabout. it will help meet the rising demand for housing in the stirling area

by 2033, the local Development Plan sees the development of Durieshill well advanced, with substantial housing,

secondary and primary schools and community facilities, transport and business developments. The village’s planned landscape will be part of the green network.

In the city new housing areas (including within

adjusted green Belts) with new primary schools, bus, walking and cycle routes, sustainable drainage features and waste recycling facilities

more affordable housing and more housing for people with particular needs, especially older people

a vibrant, much-improved city centre with increased retail and office space in good quality buildings

more business and retail space generally – a variety of types, and well connected with housing areas

improvements to existing housing and industrial areas with good-quality green space

a thriving university and college, perhaps now with a “satellite” campus

more Park and ride sites, pedestrianised streets and cycle tracks, and more opportunities for walking

some local-district renewable power generation, such as domestic wind turbines, solar panels, communal biomass boilers and so on

local/district waste management and recycling sites

local food production, such as allotments and community orchards

developments and green network enhancements enabling the river Forth to contribute much more to the quality of life in the city.

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What’s on Your essential pull-out guide to upcoming events in our area. For more information, visit www.stirling.gov.uk

30 31 1 2 3 4 5

6 7 8 9 10 11 12

13 14 15 16 17 18 19

20 21 22 23 24 25 26

27 28 29 301 2 3

3 5 6 7 8 9 10

11 12 13 14 15 16 17

18 19 20 21 22 23 24

25 26 27 28 29 30 31

Sunday Monday WednesdayTuesday

10am-3pm, Abbey Craig’s Action DayCome along and help with a variety of tasks, including battling vegetation and clearing ditches and drainage pipes

Tibetan Monks from Tashi Lhunpo Monastery, 8pm, Tolbooth Tickets £12/£10, call 01786 27400

Koom Records Presents: Celtic Flame 8pm, TolboothTickets £14/£12, call 01786 27400

Reloaded 2, 7pm, Tolbooth Tickets £4 advance/£5 on door, call 01786 274000

Dark Holler IV exploring western swing. with fiddle tutor Pete Clark and guitar tutor Jack evans. workshops and daytime performance for intermediate/advanced 16+. Call 01786 274000 for details

Until 7 January 2012, Jackie and the Beanstalk, Macrobert. Tickets £7-16.50, call 01786 466 666 This year’s panto at the Macrobert is a great Christ-mas treat not to be missed!

Go back to the ’80s with a themed ice disco at the Peak, 6-8pm, for all ages. Tickets must be purchased at the Peak and booking is essential

RNLI Reindeer Run, 10.30 am, Stirling University

29 November-31 December Polar Molar, Macrobert. £7.50/£8.50, call 01786 466 666 Join us for a wonderful Christmas tale, entertaining and a wee bit silly, for ages 3+, their families and all polar bear fans...

Folk legend Jimmie MacGregor, Tickets £12, call 01786 274000 The Chair, 8pm, Tolbooth. Tickets

£12/£10, call 01786 274000orcadian eight-piece The Chair bring together fiddles, accordion, banjo, mandolin, guitar, bass, drums and percussion to get people on the dance floor

Traditional singer and fiddle player Bella Hardy with her new festive tour, Bright Morning Star, 8pm, Tolbooth. Tickets £12/£10, call 01786 274000

Christmas Ice Disco at the Peak, 6-8pm. Booking essential, purchase tickets at the Peak

10am-3pm, Plean Country Park’s Action DayCalling all volunteers for a day of muddy fun in the woods. Help with the control of the invasive rhododendron ponticum

Roddy Woomble’s Christmas Hootenanny, 8pm, Tolbooth. Tickets £17/£15, call 01786 274000The Tolbooth’s annual Christmas wonderland show is back with a one-off gig by indie singer-songwriter roddy woomble

Christmas Ceilidhs, Tolbooth. Afternoon Ceilidh 3-5pm, £8 or four for £24. Evening Ceilidh 8-11pm, £10 or 4 for £32what better way to spend the weekend before Christmas than celebrating scottish style?

Skerryvore, 8pm, Tolbooth. Tickets £14 advance /£16 on door/£10 for under-18sThe ‘boyband’ of scottish traditional music return, combining bagpipes, fiddle and accordions with urban rhythms

yIppee!

Family Fun Inflatable

Sessions in the pool at

the peak every Sunday

at 1.30pm and Fridays

at 7.30pm – with a new

super-fast Commando

aqua run

neW lIBrAry

mAnAGement

SyStem In

All StIrlInG

lIBrArIeS

20 November Santa parade and Christmas lights

switch on

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Your essential pull-out guide to upcoming events in our area. For more information, visit www.stirling.gov.uk

ColoUr Key:Sports events

outdoor eventsSchool and bank holidays

tourism, theatre etc

No

ve

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De

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30 31 1 2 3 4 5

6 7 8 9 10 11 12

13 14 15 16 17 18 19

20 21 22 23 24 25 26

27 28 29 301 2 3

3 5 6 7 8 9 10

11 12 13 14 15 16 17

18 19 20 21 22 23 24

25 26 27 28 29 30 31

Wednesday Thursday Friday Saturday

10am-3pm, Abbey Craig’s Action DayCome along and help with a variety of tasks, including battling vegetation and clearing ditches and drainage pipes

Tibetan Monks from Tashi Lhunpo Monastery, 8pm, Tolbooth Tickets £12/£10, call 01786 27400

Koom Records Presents: Celtic Flame 8pm, TolboothTickets £14/£12, call 01786 27400

Reloaded 2, 7pm, Tolbooth Tickets £4 advance/£5 on door, call 01786 274000

Dark Holler IV exploring western swing. with fiddle tutor Pete Clark and guitar tutor Jack evans. workshops and daytime performance for intermediate/advanced 16+. Call 01786 274000 for details

Until 7 January 2012, Jackie and the Beanstalk, Macrobert. Tickets £7-16.50, call 01786 466 666 This year’s panto at the Macrobert is a great Christ-mas treat not to be missed!

Go back to the ’80s with a themed ice disco at the Peak, 6-8pm, for all ages. Tickets must be purchased at the Peak and booking is essential

RNLI Reindeer Run, 10.30 am, Stirling University

29 November-31 December Polar Molar, Macrobert. £7.50/£8.50, call 01786 466 666 Join us for a wonderful Christmas tale, entertaining and a wee bit silly, for ages 3+, their families and all polar bear fans...

Folk legend Jimmie MacGregor, Tickets £12, call 01786 274000 The Chair, 8pm, Tolbooth. Tickets

£12/£10, call 01786 274000orcadian eight-piece The Chair bring together fiddles, accordion, banjo, mandolin, guitar, bass, drums and percussion to get people on the dance floor

Traditional singer and fiddle player Bella Hardy with her new festive tour, Bright Morning Star, 8pm, Tolbooth. Tickets £12/£10, call 01786 274000

Christmas Ice Disco at the Peak, 6-8pm. Booking essential, purchase tickets at the Peak

10am-3pm, Plean Country Park’s Action DayCalling all volunteers for a day of muddy fun in the woods. Help with the control of the invasive rhododendron ponticum

Roddy Woomble’s Christmas Hootenanny, 8pm, Tolbooth. Tickets £17/£15, call 01786 274000The Tolbooth’s annual Christmas wonderland show is back with a one-off gig by indie singer-songwriter roddy woomble

Christmas Ceilidhs, Tolbooth. Afternoon Ceilidh 3-5pm, £8 or four for £24. Evening Ceilidh 8-11pm, £10 or 4 for £32what better way to spend the weekend before Christmas than celebrating scottish style?

Skerryvore, 8pm, Tolbooth. Tickets £14 advance /£16 on door/£10 for under-18sThe ‘boyband’ of scottish traditional music return, combining bagpipes, fiddle and accordions with urban rhythms

tAKe tHe KIDS to loCAl lIBrAry For one oF tHeIr CHrIStmAS-tHemeD BooKBUG SeSSIonS AnD StorytImeS. FAtHer CHrIStmAS

mIGHt even vISIt!

tUmmy rUmBlInG? the Stirling Farmers’ market’s on today – enjoy fresh, local produce, delicious home baking and more

The Bevvy

Sisters, 8

pm,

Tolbooth. Tickets

£12/£10, call 01786

274000

9am-3.30pm Drystane Dyking, Bridge

of Allan. Tickets £10, call 08452 777 000

Join an expert to learn some of

the skills of this ancient craft.

Tools and refreshments provided.

Bring a packed lunch and wear

appropriate clothing, sturdy

boots and work gloves if you have them.

Reloaded: Rod Jones’ The Birthday Suit and support, 7pm, Tolbooth.Tickets £7.50, call 01786 274000

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ityResidents of Kippen have raised £126,081 to upgrade a disused sports field for the school and local football team, which will be ready for use by the spring or early summer of 2012.

Stirling reporter Deborah Kilpatrick visited the village to meet some real local heroes…

“People came on board magnificently,” said Tom Connelly, chair of Kippen Sports Development Ltd. “Kippen residents helped us by working voluntarily to raise the money from grants and local fundraising and what these local professionals have given of their time is invaluable.”

The field had been unused for five years because of serious drainage problems and mole hills – meaning

young people living in the village had no sports facility.

“If we don’t give our young people this, we’re not laying the foundations of their future in sport,” added Tom.

The children at Kippen Primary School are all looking forward to using the new field. After raising the funds, the local community decided not only to bring football back to Kippen, but to turn the field into a multi-sports facility and social hub for the village, giving groups such as the Kippen Youth Project the opportunity to use the pavilion.

Pupils ranging in age from 5 to 11 said they can’t wait to have sports days there, as well as try out all sorts of different sports.

Work began earlier this year and

progress was swift. A new drainage system and reseeding transformed the field. The pavilion was renovated, with new plumbing, showers and a kitchen added, with a comfortable social area and seating and barbecue facilities outside for family and community use.

There’s now a brand-new path to the pavilion and a path round the field has been upgraded. Banking by the side of it, which was badly eroded, has been shored up using turf removed from areas of grass in Stirling to create the “On the Verge” bee conservation project’s flower beds. A running track will also be created.

Tom said: “The field will be used for football, inter-sports competitions, the Kippen Primary School Sports Festival and Active Stirling sessions – there’s talk

LOCAL hErOES

residents of all ages in kippen have pulled together to raise an incredible £126,000 to create a fantastic multi-sports facility for the community

Kippen Primary School pupils in high spirits

over their new sports facility

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“I’ve learned new social skills – how to work with other people”Alan Turner

Community support for the project

“We are particularly enthused by the primary objective of the project being to encourage the community to adopt a healthier lifestyle by taking more exercise outdoors”local gP practice

“We enthusiastically support the project to upgrade the old football park and pavilion”village butcher and postman

“This project will give children in Kippen a wonderful opportunity to play and become involved in sports within their local community”kippen Primary Parent Council

Pupils of kippen Primary also gave their support...“Please help us to bring Kippen’s football pitch back to a good standard”“Lots of people in the village would use it and maybe other people from other villages could come

and use it”“We need to get rid of the lumps, bumps and mole hills. They really get in the way when you are playing sports”

Improving paths was one of the tasks carried out by the Community

Payback team

of rugby, lacrosse, shinty, netball and even cricket. There will also be an opportunity to revive the Highland Games – which was what the field was mainly used for between the two World Wars.

“The running track will allow athletic training and encourage regular exercise and there are also plans to run hill races from the field.”

And the benefits don’t stop there: “We hope having this facility will focus our young people’s energy productively and help residents have healthier lifestyles. There will also be a greater sense of community and empowerment once the project is completed,” added Tom.

Much of this invaluable work has been completed by a team from the Community Payback Task Force, working unpaid to repay the community for antisocial or minor crimes. A spokesperson for the Social Work Inspection Agency, which oversees the supervision of community offenders, said:

“Almost 75 per cent of those serving short-term custodial sentences will reoffend within two years, and that figure is almost halved for those given community sentences.”

Alan Turner and Kevin Boon, from Raploch and Cornton in Stirling, were both referred by Stirling’s Criminal Justice team. Labouring in all weather conditions, they both agreed the work has given them a sense of purpose and a desire to work.

Alan said: “I’ve been here since the start of the project. When I first started, we painted the inside of the pavilion and now it’s nearly finished.

“I’ve learned new skills, such as how to use proper gardening tools and also social skills – how to get on and work with other people.”

Kevin added: “Having the work means we’re not hanging around bored and getting into mischief. I enjoy the work too. We’ve got these skills now and we want to work. We’d both do any job, if we can get one afterwards.”

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Zero WASte CAmpAIGn

The Zero waste team at stirling Council is currently focusing on food waste management.

At the moment, each year in stirling we send 6,000 tons of food to landfill and it makes up a third of the weight of rubbish in most people’s grey bins.

if it was all composted instead, we’d save a huge amount of money – more than £300,000.

The environmental costs are even higher. in landfill, old food gets buried and creates methane gas, which has a much worse impact on global climate change than carbon dioxide. it has other effects too – the bad smell you’ve probably noticed as you drive past the landfill at grangemouth is one of the most tangible.

“we want to understand why people do or don’t recycle leftover food,” waste services manager David Hopper said.

in october, a survey ran for three weeks over three routes: riverside, Dunblane and Fallin. six hundred households took part and collection teams and focus

groups were also involved. The survey was still ongoing when this article went to print, but you’ll find results on the council’s website.

in line with the survey findings, a food waste promotion campaign will be run from January to March to encourage as many people as possible to undertake their duty to recycle their food waste.

we all have a responsibility to recycle our food waste – and even better, not to waste food in the first place.

The next best thing is to make your own home compost. if you’re a keen gardener, this is the best and cheapest way to feed your plants and vegetables. You can get bins from any garden centre and advice from www.zerowastescotland.org.uk or www.

gardenorganic.

org.uk/compostingeven if you are not a keen

gardener, you can still home compost. in January 2012, Forth valley environment link will be running a master composter programme. This is a great opportunity to learn about home composting techniques and discover a great resource in your rubbish.

if you’re interested in going along or would like further information, call Forth environment link on 01786 449215 or e-mail [email protected]

often, whether or not we recycle comes down to how we manage the food waste in our kitchens. Corrinne Douglas, a mum of two from Bannockburn, has found a great solution: “i put any leftovers in a Tupperware box and then pop it in the fridge. That way it doesn’t smell and i can just put it in a lined food waste bin every couple of days.”

And food waste bins are not the only way to use up old food or peels – “They can go to chickens or dogs,” David Hopper said. “it’s

Food for thoughtYour leftover meals can be put to good use – from compost to dog food

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better quality food than dog food and means they get more variety in their diet.”

The easiest and most hygienic way is to use compostable liners, which can be bought in every supermarket, and there’s also a limited supply available free from Customer First on Port street.

As an alternative, newspaper can be used to wrap leftovers in or if necessary they can go straight into the food waste bin.

After your food waste is collected, it’s taken to a state-of-the-art plant near Cumbernauld, where it’s digested by bacteria to create bio-gas, which is converted into power.

This power is then fed into the national grid, to provide electricity for homes and

businesses. The process also creates a

biofertiliser that can be used in agriculture as an alternative to chemical fertilisers.

You can recycle all types of food waste, including meat and even chicken and fish bones, as well as fruit and vegetable peelings.

All food leftovers and plate scrapings can be recycled via the kerbside recycling service, collected on a weekly basis alongside your blue box recycling in food waste caddies.

For further advice and information, check the

council’s rubbish and recycling site on www.stirling.gov.uk or call us on 0845 2777 000.

FooD wAsTe TiPsYou’ll also find great advice, recipes and tools on www.lovefoodhatewaste.com

get the portion size right – use the calculator on www.lovefoodhatewaste.com

Plan meals in advance and make a shopping list before you go to buy groceries.

keep an eye on the use-by dates. Check them before you put them in your trolley and if you buy in bulk and the use-by dates are coming up soon, freeze what you can’t use straight away.

stock up your store cupboard with essentials like

tinned tuna and beans, olives, herbs and spices and rice and pasta. That way you can throw together a quick “ready meal” when you’re short of time.

get clever with leftovers. A roast

chicken can give you

two or three days’ worth of meals – use scraps of meat in

sandwiches and boil the

carcass up for delicious soup.

Check your fridge. Make sure there’s nothing hidden at the back of the fridge that needs to be used up.

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A reminder for Twelfth Night! You can recycle your real Christmas tree – either chop it

up and place in the brown bin, or take it along to your nearest

recycling centre.

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Last winter was the second-coldest in Scotland in the last 100 years.

After two exceptionally cold winters in a row, we reviewed our performance, listened to the views of local communities and set up a working group to see where lessons could be learned.

This year, we’re investing in more equipment, setting new priorities – and offering extra support to you, the community, to help keep Stirling on the move.

On these two pages, you can read about what the council will be doing to keep our roads and pavements safe for everyone.

And on the following two pages, find out how we’re helping you play your part.

roads

The council manages and maintains about 998kms of local roads. To keep Stirling moving in the winter, we work closely with local people and our partner organisations, and make sure that we use our limited resources as effectively as possible.

We’re committed to making as large an area as possible accessible as quickly as possible. However, there will always be a limit to the equipment, roads teams and salt available.

We’re not able to keep all

roads free from snow and ice all the time. We can’t stop ice from forming.

Once salt is applied, it still takes time to melt the ice. And even with constant ploughing, we can’t stop heavy, continuous snow from lying.

To protect the most vulnerable people in our community and keep vital network routes running, the council has agreed which roads need to be treated first and most frequently. In severe conditions, we ask local

people to help keep smaller roads and paths open.

Most Stirling Council area roads are divided into four priority groups. Here is how we decide the order that roads are cleared.

Priority one

Snow and ice cleared 24 hours a day. Precautionary salt treatment.

All routes where the daily flow of traffic in both

Gearing up for winterThe extreme weather in 2010 had a huge impact. This year, plans are in place to ensure disruption to the community is minimised – and we all have a role to play

DiD you knoW?

December 2010 was

the second-coldest in

scotland in the last

100 years.

Pavement clearing prioritiesPavements are treated depending on the number of people using them and where they are.

Priority is given to: places with a group of

three or more essential premises such as food shops and post offices

steps and ramps to underpasses and bridges

pavements connecting shopping areas to public buildings

outside individual essential premises in shopping centres

pavements at sheltered housing and residential homes for older people.

directions is more than 800 vehicles daily.

Routes to emergency service bases, for example A&E departments, fire stations and ambulance depots.

Routes to primary and secondary schools from the nearest priority one route.

Park and Ride bus routes, on the days these services are running.

Priority two

Ice and snow cleared when the daily flow of traffic in both directions is more than 600 vehicles and ice or snow are likely to continue beyond midday and for the next 12 hours.

Priority three

Treated after 72 hours of adverse weather and with a further two days of bad conditions forecast.

Routes where the daily flow of traffic in both directions is more than 400 vehicles.

Priority four

Treated after 120 hours of adverse weather and with a further five days of bad conditions forecast.

All other roads on the public roads network. Priority will be given to difficult junctions, gradients, bends or sharp inclines.

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The Wallace Monument peeks out from the snow

We have a range of snow-clearing equipment to keep our roads moving

During severe weather, it’s important that the community has up-to-date information about road and school closures, as well as access to safety advice.

The council has set up a number of ways for you to find out the latest news:

My STirLiNG

if you have signed up to the My stirling service, alerts will be sent directly to your mobile about

any school or road closures or other disruptions to normal services. More details at www.stirling.gov.uk/my

TWiTTEr

Alerts to further information on the council website will be posted regularly on Twitter. we’ll also re-tweet important alerts from

other organisations including Central

scotland Police and Transport scotland. www.twitter.com/stirlingcouncil

FACEBOOk

last winter’s severe weather saw a huge rise

in the number of people using the stirling Council Facebook page to keep track of the latest news and get

up-to-the-minute advice. it was also a great way for us to understand what was happening in our communities. www.facebook.com/stirlingcouncil

TEXT MESSAGES

Make sure you’re signed up to receive texts from your child’s school. Most schools send text messages to parents’ mobile phones to let them know if bad winter weather forces a closure.

keeping you informed

how to stay safe on the roads

if possible, park your car off the road. This keeps the way clear for snowploughs and waste and recycling collection lorries.

Plan journeys carefully. Check the weather forecast, and avoid using minor roads if possible. Travel early, or the day before if possible, if heavy snow is expected. Consider changing your plans if roads are likely to become blocked. when driving, slow down, avoid sudden breaking, and use dipped headlights if the visibility is poor.

The blades of our gritters would be damaged if they cleared the roads right down to the black surface. A thin layer of white is left deliberately, and this is then treated with salt to melt the ice.

The scottish government provides a winter service the motorways and trunk roads that run through the stirling Council area.

BeAr scotland treat the M9 and M80 (including roundabouts and slip roads). Tel 0800 138 9903.

TrAnserv scotland treat the A82, A84 and A85. Tel 0800 028 1414.

BeAr scotland treat the A9. Tel 0800 587 1108.

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Neighbours, communities, community councils, Stirling Council, businesses, police and other organisations – we’re all in this together.

Working together is the way to keep Stirling moving this winter.

This year, we’re hoping we won’t see a repeat of the severe winters of the last two years, but, with your help, we’re prepared to deal with the worst that winter can throw at us.

We all need to start getting ready now. Whether it’s at home, in our communities and neighbourhoods, or behind the wheel, there are steps we can take to be ready for the frost, snow and ice.

We have invested an additional £100,000 this winter to prepare for bad weather.

Among the improvements we’ve made are buying 20 more tractor-mountable snowploughs that can be used by local farmers.

This means that more of the priority four network roads will be treated now – helping you get to work, back to school or to the shops.

The council has also bought more snow-clearing equipment, including 14 new snow blowers, footway snow clearing machines – and 500

new shovels which will be available for the community to use.

We’re also working with community councils and other organisations to develop severe weather plans. This will be piloted in one rural and one urban community.

In your local area, you can help by keeping the pavements and paths outside your property clear.

The council will have 475 salt bins across our area for use on public roads and footpaths with particular hazards, such as a sharp bend or steep hill.

In smaller communities,

bins will be provided for

general treatment of the public roads.

Salt is there for

the benefit of the whole

community, and shouldn’t be used on individual driveways.

In continuous bad weather, additional community salt/grit piles may be placed in prominent, accessible public areas for communities to help themselves.

Bins will be topped up regularly, as resources allow. If your local bin is empty, let us know by calling 0845 277 7000.

Let’s work together

everyone can play a part in keeping their community moving this year, so …

Severe weather last year caused major problems across the country

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There’s lots more general

information, useful links and

handy telephone numbers on

the scottish government’s

www.readyscotland.org

winter website.

Simple ways that you can help out if you’re able to, clear your own

path and the pavement in front of your home. There is no law preventing you from clearing snow and ice on the pavement outside or on paths to your house.

Try to clear your path as soon as possible, before the snow gets trampled into hard-packed ice.

Think about where you’re going to put the snow so you’re not going to block someone else’s path or simply shift the problem somewhere else.

Don’t take any unnecessary risks in the road – traffic will find it difficult to stop quickly. wear visible clothes and suitable shoes or boots.

spreading grit on the area you’ve cleared can help prevent ice forming. ordinary table salt, dishwater salt, sand or ash will work, too. Please remember that salt in the yellow bins is meant for use on public paths and roads.

never use hot water to try to clear ice. The ice will melt at first, but if it turns to black ice it can cause a worse hazard.

Maybe you would be able to help clear a neighbour’s path if they’re not able to do this themselves.

Check the council’s website regularly for news about any disruptions to services. we always try to keep our schools open in bad

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Be neighbourly this winterit’s everyone’s responsibility to watch out for older or vulnerable neighbours when the mercury plummets. if you can, pop round to check they’re okay and offer to lend a hand.

Make sure older people stay warm enough, especially at night, and have stocks of food and medicines so they don’t need to go out during the very cold weather.

here are

some steps

to help older

or vulnerable

people keep

warm:

keep your home warm day and night. The main living room should be about 18-21˚C (64-70˚F) and the rest of the house at least 16˚C (61˚F). use a hot-water bottle or electric blanket (but not both at the same time) to keep warm while in bed.

wrap up – several thin layers of clothes are better than one thick layer. wear hats, gloves and scarves. if possible,

stay inside during a cold period if you have heart or respiratory problems.

keep active. Move around at least once an hour and don’t sit down for long periods of time. even light exercise will help keep you warm.

Take plenty hot drinks and soups, and eat healthy

hot meals.

Worried

about winter

fuel bills?

Customer First, the council’s

customer care centre, can help with

money and benefits advice before the cold weather sets in. Drop in at 1-5 Port street, stirling or call 0845 277 7000.

if you’re over 60, claim your winter Fuel Payment. Phone 08459 151515 for more information.

if you become worried about someone’s welfare, please don’t hesitate to contact Adult social Care on 01786 471177. in an emergency, dial 999.

Let’s work together Council staff – and

residents – can play their part in clearing pavements

Top tips to keep you safe

if you’re not sure, find out where your water supply stopcock is.

stock up on tinned and frozen foods.

gather important phone numbers. For example, the council’s customer contact centre is available 24 hours a day on 0845 277 7000 or 01786 443322, and Floodline’s round-the-clock information service is on 0845 988 1188. nHs 24’s number is 08454 24 24 24.

Check your home contents insurance scheme to make sure you’re protected against loss due to events such as fire, water damage and so on.

Be vigilantscottish water’s winter code: protect your pipes, be prepared and heat, insulate and protect your home. And if you’re a holiday home owner, business, agent or landlord, please remember to look after any vacant properties.Visit www.scottishwater.co.uk/winter for advice.

Simple ways that you can help out weather, but in very severe conditions a decision may be taken not to open for safety reasons. Closures will be highlighted on the front page of the website as early as possible in the morning. updates will also be made on local radio.

keep wheelie bins off the road, out of the way of snowploughs. if the collection rota needs to change because of the weather, or if we set up temporary bin and box collection points, we’ll post information on the council’s website and in local media. we’re also working with community councils to develop a list of temporary collection points for areas that can get particularly icy. These will be listed on our website

and marked with a traffic cone sign. in poor conditions our recycling

and waste collection service will slow down. we will be aware of the homes that have been missed, and we’ll collect from them as soon as possible. only phone the contact centre if you believe your bin really has been missed out.

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geT Your Flu JAB now if you are one of the thousands of people across Forth valley who are in one of the “at risk” groups for flu, then contact your gP now for a free flu jab.

gPs are offering free flu vaccines to everyone currently aged 65 and over, and anyone who will reach 65 years of age on or before 31 March 2012.

vaccines are also free for anyone under 65 who is considered at risk. This includes people with chronic illnesses such as heart disease and asthma, chronic renal and liver disease, type 2 diabetes on medication, and those with

neurological conditions such as multiple sclerosis. These individuals are more likely to develop serious complications if they get flu. Pregnant women and unpaid carers are also eligible for vaccination.

Dr Henry Prempeh, nHs Forth valley consultant in public health medicine, explained that the single injection vaccine will provide protection against the three strains of flu which are expected to be predominant this winter.

“The vaccine does not contain a ‘live’ virus, so it is impossible for you to catch flu as a result of

getting the jab,” he said. “it must not be confused with the common cold. Flu is an extremely debilitating disease, with fever, significant aches and pains and lethargy, and can make people vulnerable to other conditions including pneumonia.

“i strongly urge anyone who is in one of the at-risk groups to make an appointment with their gP to get the free jab. it only

takes a few minutes, but will give you protection against flu for about a year. Don’t make the mistake that you think you’re immune – nobody is and the potential consequences mean it’s not worth the risk.”

it takes about 10 days to be protected after having the jab, so it’s best to get it as early as possible.

Don’t bring in the bug norovirus is highly infectious, so if you’re feeling unwell, please postpone any visits to hospital Infection control specialists in NHS Forth Valley have launched a campaign to try to prevent an outbreak of the winter vomiting bug in hospitals.

They’re urging people to “Think norovirus” and remember that a bunch of flowers may not be the only gift they take in to wards if they are feeling unwell.

NHS Forth Valley senior infection control nurse, Lesley Shepherd, said: “If you have diarrhoea and vomiting, wait at least 48 hours after these symptoms have stopped before visiting.

“The winter vomiting disease can pass from one person to

another very easily and patients may have to stay in hospital longer because of norovirus.”

NHS Forth Valley director of public health, Dr Anne Maree Wallace, said: “Diarrhoea and vomiting are very common during the winter months, so we are appealing to people who may not feel well to help us by staying away until they feel better.”

Symptoms of norovirus include a sudden onset of nausea, vomiting, diarrhoea, stomach pains or cramps, headaches, fever and tiredness.

Although these symptoms usually resolve in 48-72 hours without complications, norovirus is highly contagious and unpleasant.

It is very difficult to prevent infection, but thorough hand washing is highly recommended.

If you have symptoms, you should not prepare food for others and if you are caring for someone with norovirus, encourage them to drink plenty of fluids to prevent dehydration.

“We are appealing to people who may not feel well to stay away”

Page 25: Stirling winter 2012

sTirling.gov.uk

Stay well this winterwinter is a busy time for the nHs, particularly during the festive period. To help you make the best use of the services available, we’ve produced this handy guide to ensure you get the right treatment, in the right place, in the shortest possible time. in many cases this will be your local pharmacy, gP practice or minor injuries unit.

Ask your

pharmacist

For advice on common complaints including coughs and colds, high temperature/fever, sore throats and stomach upsets.

if you have a minor illness, a pharmacist can sell non-prescription medicines or provide them free of charge if you are eligible under the nHs minor ailment service – contact your pharmacist for further information.

Check www.nhsforthvalley.com for pharmacy opening times over the festive period.

health

info and

advice

For further information on local health services in Forth valley, visit www.nhsforthvalley.com/knowwhototurnto

For healthcare information and advice, phone nHs inform on 0800 22 44 88 or visit www.nhsinform.co.uk

Emergency

care

For serious illnesses and injuries which require urgent treatment, go to the emergency department at Forth valley royal Hospital in larbert or dial 999.

Please don’t attend the emergency department with minor or non-urgent health problems as this could divert staff time and resources from seriously ill patients who need them most.

For people with mental health or psychological problems, support is available by phoning nHs 24 on 08454 24 24 24, samaritans on 08457 90 90 90 or Breathing space on 0800 83 8587 (6pm to 2am).

Dental

emergencies

Contact your dentist to arrange an appointment and describe your symptoms so they can prioritise your care.

if you aren’t registered with a dentist, contact the Forth valley Dental Helpline on 0844 800 6886 (Monday-Friday 8.30am to 6pm).

For emergency dental advice after 6pm or on weekends and public holidays, contact nHs 24 on 08454 24 24 24.

if you have severe pain, bleeding or swelling which is affecting your ability to breathe, seek help immediately by calling 999 or go to the emergency department at Forth valley royal Hospital in larbert.

Minor

injuries

if you require urgent care for a minor injury, you can contact your gP, as many practices offer a minor injury service.

Your local optician can also provide treatment and advice for simple eye infections.

The minor injury unit at stirling Community Hospital, which is open everyday from 9am to 9pm, provides treatment and advice for a wide range of minor injuries. These include suspected broken bones, sprains and strains, cuts and scratches, minor burns and scalds and infected wounds. Falkirk residents can also access minor injuries services at the emergency Department at Forth valley royal Hospital in larbert.

Children under the age of one with a minor injury should be taken to the emergency department at Forth valley royal Hospital in larbert.

Contact

your local

GP practice

when you have an illness or injury that just won’t go away or is getting worse, make an appointment to see your gP or a member of the practice team.

gP practices will be open from Monday 19-Friday 23 December 2011, as well as wednesday 28, Thursday 29 and Friday 30 December 2011. They will also be open on wednesday 4, Thursday 5 and Friday 6 January 2012 and from Monday 9 January 2012 as normal.

if you think you need to see a gP out of hours or on one of the four-day periods when practices are closed over the festive period (saturday 24-Tuesday 27 Dec 2011 and saturday 31 Dec 2011-Tuesday 3 January 2012), contact nHs 24 on 08454 24 24 24 and they will be able to direct you to a gP out-of-hours centre, if necessary.

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The flu jab hasn’t been

tested – it’s not safe!

All vaccines have to be tested before they can be used in the uk. Also, remember that flu vaccines have been in use since the 1960s, and about one million doses are administered every year in scotland alone.

i can’t have the jab

because i’m pregnant

All pregnant women should have the flu vaccination at any stage of their pregnancy. The jab is completely safe and will protect you and your unborn child from three strains of seasonal flu, including swine flu.

Antibiotics cure the flu

Antibiotics kill bacteria. The flu is caused by viruses, which don’t respond to antibiotics.

Flu myths

Page 26: Stirling winter 2012

learn more about your councillors on our website www.stirling.gov.uk/councillors

Your Councillors

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For access to all stirling Councilservices phone the contact centre on:01786 443322 or 0845 277 7000 • text: 07717 990 001visit www.stirling.gov.uk or email [email protected]

WARD MAP

6 7

4

1

3

5

2

WArD 1

TROSSACHS AnD TEITH

Bailie Tony FfinchConservativeemail:

[email protected]

Councillor Paul OwensLabouremail:

[email protected]

Provost Fergus WoodSNPemail:

[email protected]

WArD 2

FORTH AnD EnDRICK

Councillor Alistair BerrillConservativeemail:

[email protected]

Bailie Graham LambiePortfolio Holder for Education

SNPemail: [email protected]

Bailie Colin O’BrienLabouremail:

[email protected]

WArD 3 DunBLAnE AnD BRIDGE OF ALLAn

Councillor Callum CampbellConservativeemail:

[email protected]

Councillor Colin FinlayLabouremail:

[email protected]

Councillor David GossLib Dememail:

[email protected]

Council LeaderGraham HoustonPortfolio Holder for Policy,

Strategy and Social CareSNPemail: [email protected]

WArD 4

CASTLE

Councillor John HendryLabouremail:

[email protected]

Councillor Graham ReedLib Dememail:

[email protected]

Councillor Jim ThomsonPortfolio Holder for Environment

and SustainabilitySNPemail: [email protected]

WArD 5

STIRLInG WEST

Councillor neil BennyConservativeemail:

[email protected]

Depute Leader Scott FarmerPortfolio Holder for Economy,

Tourism and FinanceSNPemail: [email protected]

Page 27: Stirling winter 2012

Dates of meetings are online at www.

stirling.gov.uk/meetings or contact us by phone at 0845 277 7000

learn more about the scottish and uk governments online at www.scotland.gov.uk and www.direct.gov.uk

CONSTiTuENCy MSPs

STIRLInG

BrUCe CrAWForD SNPtel: 01786 471899email: Bruce.Crawford.msp@ scottish.parliament.ukweb: www.brucecrawfordmsp.orgSuite 3:3, Wallace House, Maxwell Place, Stirling FK7 7RP

CLACKMAnnAnSHIRE AnD DunBLAnE

KeItH BroWn SNPtel: 01259 219333email: Keith.Brown.msp@ scottish.parliament.ukweb: www.keithbrownmsp.comConstituency office: 80 Mill Street, Alloa FK10 1DY

LiST MSPS

MID SCOTLAnD AnD FIFE

ClAIre BAKerLabourtel: 0131 348 6759email: Claire.Baker.msp @scottish.parliament.uk

AnnABelle eWInGSNPtel: 0131 348 5066email: [email protected]

mUrDo FrASerConservativetel: 0131 348 5293email: Murdo.Fraser.msp@ scottish.parliament.uk

joHn pArKLabourtel: 0131 348 6753email: John.Park.msp@ scottish.parliament.uk

WIllIe rennIeLib Demtel: 0131 348 5803email: [email protected]

rICHArD SImpSonLabourtel: 0131 348 6756email: Richard.Simpson.msp@ scottish.parliament.uk

elIZABetH SmItH Conservativetel: 0131 348 6762email: Elizabeth.Smith.msp@ scottish.parliament.uk

MEMBEr OF PArLiAMENT

STIRLInG

Anne mcGUIreLabourtel: 01786 446515email: [email protected]: www.annemcguiremp.org.ukConstituency office: 22 Viewfield Street, Stirling FK8 1uA

Councillor Andrew SimpsonLabouremail:

[email protected]

Ward 6 Stirling East

Bailie Ian BrownLib Dememail:

[email protected]

Councillor Corrie McChordLabouremail:

[email protected]

Councillor Steven PatersonPortfolio Holder for Empowerment and Citizenship

SNPemail: [email protected]

Ward 7 Bannockburn (Bannockburn, Cowie, Plean)

Councillor Margaret Brisley Labouremail:

[email protected]

Councillor Alasdair MacPhersonPortfolio Holder for Housing

SNP email:macphersona@ stirling.gov.uk

Councillor Violet Weir Labouremail:

[email protected]

Representing you in Parliament

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oTHer useFul nuMBers

Active stirling 0300 028 0101

Central scotland Fire & rescue service HQ Tel: 01324 716996

Central scotland Police Tel: 01786 456000

Falkirk Community Hospital 01324 624 000

Floodline Tel: 0845 988188

Forth valley College Tel: 0845 634 44 44

Forth valley royal Hospital Tel: 01324 566 000

Housing repairs 0800 027 5888

Hydro electric Tel: 0800 300000

Macrobert Arts Centre Tel: 01786 467155/466666

nHs 24 08454 24 24 24

nHs Forth valley Tel: 01786 463031

Quantum Meters Tel: 0845 6066766

scottish enterprise Forth valley Tel: 01786 451919

scottish Power Tel: 0845 2727111

scottish water Tel: 0845 6008855

stirling Community Hospital 01786 434 000

university of stirling Tel: 01786 473171

TrAnsCo (gas emergencies) Tel: 0800 111999

Traveline Tel: 0871 2002233

Boundary Commission proposalsThe Boundary Commission for scotland is holding a public consultation until 4 January 2012 on initial proposals for the redrawing of westminster constituencies.

The total number of uk Parliament constituencies is being reduced from 650 to 600, with a reduction from 59 to 52 for scottish seats. in the stirling Council area, the Commission is proposing a new stirling and Crieff constituency covering all the Council area and the south-west part of Perth and kinross.

Maps showing these proposals are available in local libraries.

For more information and to comment: visit: www.bcomm-scotland.gov.uk email: comments@scottish boundaries.gov.uk write to: Boundary Commission for scotland, Thistle House, 91 Haymarket Terrace, edinburgh eH12 5HDor come along to a public hearing at 10am on Tuesday 29 november at City Chambers, 14 City square, Dundee DD1 3BY.

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we are looking for all kinds of families who can offer full-time temporary or full-time permanent foster care.

our children will have had difficult experiences. some of the time they may be troubled, sad or angry. They are not always the easiest children to care for. But the rewards of seeing a child begin to trust and enjoy life are great.

so whether you are a couple with or without children, single or a single parent, in your own home or renting, working or unemployed, young or simply young at heart – please think about fostering.

Could you offer the love, commitment and understanding to turn a child’s life around?

Please think about fostering

Preparation and support are provided to all carers. generous allowances and fees are paid. To find out more, contact stella Cloquet on 01786 443663