Technology Consulting, Sales & Service Steven P. Crociata Partner/Consultant & TELigence Partners
Dec 07, 2014
Technology Consulting, Sales & Service Steven P. Crociata
Partner/Consultant&TELigence Partners
The Team
John King, Founding Partner: John brings his extensive experience as an entrepreneur, a top 1% sales professional, and former Senior Manager in a multi-national corporation to his role as Founding Partner with TELigence Partners. John's broad entrepreneurial and business experience combines with his practical hands-on knowledge and experience in product development and in the telecommunications industry. Steven Crociata: Steven is a seasoned veteran in the telecom industry with a strong understanding and knowledge of telecommunications and IT. His focus is on building a client's network efficiency utilizing Managed Services such as Managed Firewall, MPLS, Private Line Services, Data Center Design, Internet Access Services, Disaster Recovery Planning, Ethernet Technology, Local and Long Distance Voice services, Cloud computing applications, and more. Steven has joined our experienced staff as a Partner and Consultant. His years of experience in government and the private sector will add significant value to the company and our clients.
Bob Davison: Bob Davison has been working in telecommunications since 1998. He has held Senior Sales and Sales Director level positions with CTC Communications, Lightship Telecom and oversaw the launch of Nextel/Sprint in Vermont. In addition, Bob has worked as a sales agent for Verizon, Fairpoint, One Communications, and many other carriers. Bob has been an effective agent/consultant to many of the larger businesses in Northern New England.
Many other professionals
Highlights (28 years of experience) Responsible for supporting integrated access solutions for businesses utilizing an IP based private network.
Worked with non-profit agencies to develop turn-key solutions for multi-site Medical institution incorporating Cisco Premise Based UC 500 Phone solutions eliminating costly older technology based system. Took client to new level of service trimming costs and adding value..
Installed largest MPLS network bringing in voice, data, and internet to the customers’ locations offering signification cost savings and increased performance
I learn time-sensitive, infrastructure related security information from government sources such as the FBI and DHS that prove beneficial to my clients. I also get invitations and discounts to important training seminars and conferences.
Managed long distance service for a 170 store Grocer and worked on deployment of IP Hosted voice services solution
Managed strategic installations with one of the world's largest research-based pharmaceutical organization augmenting data center-to-data center connectivity for client’s R&D-based network providing point-to-point GigE long-haul circuits from a hub center to three.
Addressed customers’ immediate needs via custom designed and engineered plans that built structured solution for diverse network paths, offering a business continuity plan installed a various solutions at a multisite medical facility throughout NY/NY/PA.
Cisco Certified CSE, CCNA Deployed applications with use of 45Mps circuits to enhance a client’s ability to provide
connectivity for the implementation of call centers on east and west coast of the United States Created Internet and connectivity solutions for pharmaceutical, banking, insurance, public
relations, and software development firms. Implemented Dedicated Server Hosting offering complete control, increased flexibility and high
levels of performance, reliability and security. Supported multi city MPLS network converting client from older Frame based technology.
TELigence PartnersTelecom Sales & Consulting
About me
Consulting & Strategic Planning
Service Selection
Project Management
Audit Services & Inventory Management
Network Design & Implementation
Solution Procurement & Installation
Help Desk Support – Repairs & Changes
TELigence PartnersTelecom Sales & Consulting
Starting Point
Phase 1: Planning Stage Strategic Planning, Needs Analysis, Site Survey…
Phase 2: Selecting players Decision Criteria Determined Carrier / Manufactures / Vendor Partners Identified Services bid, pricing negotiated, contracts reviewed
Phase 3: Taking Action Coordinate network deployment with all
vendor/partners Pre-installation testing and network verification
Phase 4: The Follow Up Bills reviewed and matched with contracts Helpdesk support on-going as directed by client
TELigence PartnersTelecom Sales & Consulting
Our Process
Added Value Services we provide
1. Support for Moving & Expansion2. Application and security services3. Disaster Recovery Planning, Design & Implementation4. Voice Services – Traditional, VoIP & Hosted PBX5. Integrated voice and data services6. WAN Planning, Design & Implementation7. Dedicated Internet Access services8. New and existing PBX system support services9. Hosted phone systems10. Advanced IP services for the worker on the move
Deeper Dive
Consulting and design services ****Telecom Bill analysis ****Cost consolidation planning ****
Small and Medium sized businesses up to 10 locations can receive a preliminary network Billing Audit free of charge as a part of the initial client consultation.
This process is completed in order to accurately request price quotes from our carrier partners.
For companies with larger networks, this pre-sale audit will be performed on a selected number of locations.
From this selected audit, we can then understand the network and extrapolate cost savings made possible through conducting a full network-wide audit.
Our Audit Service
} OurPowers.
aPlan and feature optimizationaIdentify unused services and devicesaEliminate voice & data overagesaManage contracts and invoicesaHelpdesk with first call resolutionaOngoing analysis and optimizationaCustomized reporting & analytics
In a world of increasingly complex telecom, you need a hero.
Mobility Lifecycle Management Services
By following our structured approach you can realize savings and increase organizational
efficiency within 30-60 days Step 1: Initial Consultation Step 2: Obtain Billing Information for Initial Analysis Step 3: Present Proposal with Recommended Telecom
Management Solution Step 4: Deliver Agreement for Review Step 5: Execute Agreement and Schedule Implementation Step 6: Implementation of All Agreed Services
Our Methodology
Larger business networks require constant attention and management.
Our Core support group and Help Desk teams work with your administrative/IT/ Financial staff to ensure that the management of your network, trouble tickets, and billing is handled with minimal disruption to your daily business activity.
Our billing audit service will ensure that telecom charges remain in line with contracted prices and actual installed services.
Ask your TELigence Partners Agent/Consultant for details and pricing.
Our Core® Support
Providing clear consultative support to our clients
Education: Designing & Articulating Practical Solutions Planning: Anticipating growth with logical deployments
Scope: One to Five Year Plans Big Picture to Managing Details Open Designs: Evolution allowed as technology
changes Affordable: We keep your ROI in mind
Experience: Drawing on a vast network of partners Network Design & Implementation Solution Procurement & Installation Help Desk Support – Repairs & Changes
TELigence PartnersTelecom Sales & Consulting
TELigence Mission
Selecting a reliable telecom carrier is hard work. It can be very time consuming and can get extremely costly.
Once you select the right services you can improve corporate performance and improve the bottom line
With solid relationships forged at the major carriers and additional affiliations with “best in class” hardware partners, TELigence Partners can handle any solution, design and implementation.
With its years of experience, TELigence Partners works closely collaborating with clients to deliver clear insights into current and emerging telecom trends.
Our focus
TELigence PartnersTelecom Sales & Consulting
TELigence Partners offers complete data and telecom solutions, including:
Cloud based solutions Network and wireless optimization Hosted IP VoIP Solutions incl/phone systems Multi Node converged MPLS Networks Premised based PBX’s Cisco/Avaya etc Internet Access from T1 to multi Mode Fiber Point to Point T1-T3, Ethernet Access Ethernet LAN/WAN Transport from 1Mb to 10 Gb Private Line Services Local Telephone Service (POTs Lines) Wireless Internet and connectivity (EVDO) Long Distance Service (domestic & international) Video/Voice Conferencing Unified Communications Broadband (DSL, Cable) Storage systems Cabling, and Premise wiring Telco Room Clean up
End to End solutions
National Carrier Partners: ATT, Verizon, Time Warner, Level 3, Cogent, Qwest, Sprint and more…
Regional Carrier Partners: Earthlink, Paetec now Windstream, Sovernet & more….
Wholesale & Consolidation PartnersBCN, New Horizons, Telarus, MetTel and more….
Hardware & Equipment PartnersAvaya, Shortel, Vertical, Samsung, Mitel and more…
Hosted & Managed Service PartnersThinking Phones, DSCI, Tech Vault and more….
TELigence PartnersTelecom Sales & Consulting
Our Partners
Strategic Relationships
TELigence partners has strategic relationships to provide the highest quality services using the
underlying networks of our nation’s leading carriers
04/10/2023 SPECTROTEL CONFIDENTIAL We make it simple. We keep it personal. ™ 15
Logos are the registered trademarks of the respective companies.
Hardware Vendors
Is to Help clients to affordably define,procure and deploy technology
How we do it…
We remain committed to our focus of serving clients
TELigence Partners maintains and increases the strength of our carrier relationships.
Clients receive affordable consultative service and sales support without paying both a consulting fee and a sales commission fee.
TELigence PartnersTelecom Sales & Consulting
Our Goal