Page | 1 This document is for ADSSC internal using and give guild line to ADSSC Customer how will Register and apply in ADSSC e- Service. Step No. 1: User Registration Process Key Points and Pre-requisites For a user to register in ADSSC CMA system applicant Should have a valid Emirate ID (if the applicant is individual) Should have a valid Trade License (if the applicant Contractor/Consultant) Should maintain an up-to-date contact details Users with invalid/expired information cannot use the system unless they update their contacts details and submit new valid documentation Should abide will all ADSSC terms and conditions Should take responsibility and confirm that all information submitted to ADSSC are valid and correct up to his best knowledge By registering for a user, applicant accept to bare all legal responsibility if any of the information submitted turned out to be wrong Login to the application ADSSC Customers who need to apply there clearance request are divided into Normal User and Tanker User. To Login to the application they need to raise registered request. A. Register User (used for Normal User Registration, who required ADSSC common related sewerage utility clearances “About 10 Services”) B. Register as a Tanker User (Used for Tanker User registration)
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Page | 1
This document is for ADSSC internal using and give guild line to ADSSC Customer how will Register and
apply in ADSSC e- Service.
Step No. 1: User Registration Process
Key Points and Pre-requisites For a user to register in ADSSC CMA system applicant
Should have a valid Emirate ID (if the applicant is individual)
Should have a valid Trade License (if the applicant Contractor/Consultant)
Should maintain an up-to-date contact details
Users with invalid/expired information cannot use the system unless they update their contacts details and submit new valid documentation
Should abide will all ADSSC terms and conditions
Should take responsibility and confirm that all information submitted to ADSSC are valid and correct up to his best knowledge
By registering for a user, applicant accept to bare all legal responsibility if any of the information submitted turned out to be wrong
Login to the application
ADSSC Customers who need to apply there clearance request are divided into Normal User and Tanker
User. To Login to the application they need to raise registered request.
A. Register User (used for Normal User Registration, who required ADSSC common related
sewerage utility clearances “About 10 Services”)
B. Register as a Tanker User (Used for Tanker User registration)
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To login, ADSSC customer shall to visit ADSSC website (www.adssc.ae) then open ADSSC
Service>E-Service page. After that click in the Clearance Management Application.
OR: you can go directly to the following URL: https://eservices.adssc.ae.
Figure 1: Enter the URL
Please click in the Clearance Management Application (CMA) icon.
Figure 2: Clearance Management Application (CMA) main Internet browser page
Registration as a new User
A. Normal User To register as a Normal User, ADSSC customer need to perform the following steps:
o The below interface will be display after login to the ADSSC e- Service Main Page and it
will have two options to choose from Register Use or Register Tanker:
Figure 3: Register User (Register User A)
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Click on the Register User link in the Login page (highlighted with A letter).
The user will be redirected to the main registration screen:
Figure 4: New User Registration page
Select the Type of Registration required (Individual or Contractor/Consultant) Registration; then
follow the below steps depend on the chosen fields:
a.1 In Case Contractor/Consultant
1- If you are registering as contractor or consultant select Contractor/Consultant from the
Type field. Then, fill all information related to your company
Note: that all fields are marked with red asterisk symbol are mandatory and must be filled
before you are able to submit your request
2- Add the required attachment and submit your request
Note: As contractor or consultant user, you need to attach a valid Trade License Copy and
Company letter
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Figure 5: main registration screen to register as Contractor/Consultant
3- Click on Submit. Once submitting the registration, the request will moves to the ADSSC
Administrator for approval
On approval, ADSSC Customer will receive the login credential (user name and Password) by email
and Email.
a.2 In case Individual
If you are registering as a normal user Select Individual from the Type field and the
following form will be displayed:
1. Fill all personal information manually with the required details or directly fetch the details
from the User’s Emirate Card by clicking on Get Emirate Card Details.
Note that all fields marked with red asterisk symbol are mandatory and must be filled before
you are able to submit your request
2. Add the required attachment and submit your request
Note: As individual user, you need to attach a valid Emirates ID Copy
3. Click on Submit. Once submitting the registration, the request will moves to the ADSSC
Administrator for approval
On approval, ADSSC Customer will receive the login credential (user name and Password) by email
and Email.
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Figure 6: main registration screen to register as Individual
B- Tanker User
To register as a Tanker User, ADSSC customer need to perform the following steps:
o The below interface will be display after login to the ADSSC e- Service Main Page and it
will have two options to choose from Register Use or Register Tanker:
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Figure 5: Register as a Tanker User (B)
Click on the Register as a Tanker User link in the Login page (highlighted with B letter).
The user will be redirected to the main registration screen:
Figure 6: Tanker User Registration screen
1- Fill the fields with the required details.
2- In Tanker Tab: Click on Add Tanker icon, the Add Tanker Screen will be displayed to add the necessary tanker information and attached the required document. Please fill it then click in OK icon to upload all required details.
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Figure 7: Add Tanker screen to add tanker information
3- In Driver Tab: Click on Add Driver icon, the Add Diver Screen will be displayed to add the
necessary driver information and attached the required document. Please fill it then click in OK icon to upload all required details
Figure 8: Add Driver screen to add driver information
4- In Attachment Tab: Click on Add Attachment icon, the Attachments Screen will be displayed
to add the necessary Document. Please attach it then click in OK icon to upload all required details.
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Figure 9: Attachment screen to add the necessary Document
5- Once all the required details uploaded, click on Submit.
Once submitting the registration, the request will moves to the ADSSC Administrator for approval
On approval, ADSSC Customer will receive the login credential (user name and Password) by email
and Email.
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Step no. 2: Application Submission Process
Key Points and Pre-requisites
For a user to submit an application using ADSSC website, applicant
Should have previously registered for a user name and password
Should have received an email and/or SMS from ADSSC confirming his registration and indicating his user name and password
Should maintain an up-to-date contact details
Users with invalid/expired information cannot use the system unless they update their contacts details and submit new valid documentation
Should abide will all ADSSC terms and conditions
Should take responsibility and confirm that all information submitted to ADSSC are valid and correct up to his best knowledge
By submitting an application, applicant accept to bare all legal responsibility if any of the information submitted turned out to be wrong
Application Submission
After registration steps have been completed and ADSSC customer receive the login credential by
email and Email from ADSSC Admin.
Customer can enter the user name & password previously activated & delivered by Email/SMS and click submit
Figure 10: User Login screen
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Upon Successful login, the applicant will be taken the application main screen.
the screen is showing the user inbox where all the user applications will show in case they need
any intervention.
Figure 11: User Inbox Page
Click on Clearance Request Menu to get a list of all applications that are available on the system
and select the application and the region you want to submit to
Figure 12: Clearance Request Menu
Note: The list of Services available for online submission might actually differ from what is shown in
the snapshot based on the services activated by ADSSC or made available for online submission.
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A new electronic application form will be displayed, fill the data in all the mandatory fields in the
NOI form.
Figure 13: Application details Screen
Fill all information related to application, applicant and Location details marked. Fields marked in
red are mandatory and must be filled before you can submit the application. Also, upload the
requested documents (especially the mandatory one).
Figure 14: Fields Detail
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Note: When the applicant clicks on the add attachment window, the system will automatically
populate the list of attachment required for the selected application.
Click on the submit button.
For Discharge Tanker Application
The requested details are different which need to be filled as below screen:
Figure 15: Add Tanker screen to add tanker information
1- Fill all information related to application, applicant and Location details marked. Fields
marked in red are mandatory.
2- In Tanker, Driver and Attachment Tabs, it may require additional information or document,
which ADSSC Customer need to check it: Click on their icons, the Screen will be displayed to add the necessary information and attached the required document. Please fill it then click in OK icon to upload all required details.
3- Make sure to download the Undertaking letter, sign it and upload it to the application.
4- The uploaded documents/information during registration stage can be view.
5- Once all the required details uploaded, click on Save & Submit icon.
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