Statistics New Zealand's Move to Process-oriented Statistics Production Julia Gretton and Tracey Savage IAOS Conference Shanghai, China, October 2008
Dec 14, 2015
Statistics New Zealand's Move to Process-oriented Statistics Production
Julia Gretton and Tracey Savage
IAOS ConferenceShanghai, China, October 2008
Objectives
• Increase confidence in outputs
• Improve communication
• Support business and IT planning
• Improve staff orientation and training
• Improve quality and risk management
Business process modelling
Generic model
• Recognise common processes
• Understand similarities and differences
• See where our role fits
• Identify opportunities to standardise
Prioritise efforts
• Actual stateCollectNeed DisseminateDesign/
DevelopProcessBuild Analyse
Prioritise efforts
• Actual state
• Desired stateCollectNeed DisseminateDesign/
DevelopProcessBuild Analyse
CollectNeed DisseminateDesign/Develop
ProcessBuild Analyse
Expected benefits of transformation
• Decrease time processing data
• Increase time building capabilities
• Improve responsiveness to users
• Improve access
• Increase use of administrative data
• Allow complex data integration
• Facilitate business and IT planning
Collect
10 Conceptual componentsProcess Analyse Disseminate10. Dashboard / Workflow
2. Output Data Store
CleanData Data
1. Input Data Store
RawData
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2. Output Data Envt.1. Input Data Environment
9. Reference Data Stores
7. Respondent Management 8. Customer Management
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3. Metadata StoreStatistical
Process
Knowledge Base
3. Metadata EnvironmentStatistical
Process
Knowledge Base
4. Analytical Environment
5. Information Portal
6. Transformations
Personal experiences
• Develop new processing system
• Obligation to meet survey release dates
• Constrained resources and time
• Compromises made
• Resulting system meets all our needs and aligns with many of the principles
Lessons learnt to date• Statistical outputs compete with strategic
outputs • Complex governance, no one single
programme owner
Focus is on separate components, rather than end-to-end solution
Driven by software solutionsAssumed ease of integrating these
Future plans
• Shift focus to people, processes, methods
• Promote wider use of existing tools• Resource development projects
separately • Continue to improve governance and
ownership of key deliverables
People Process Methods Software
Conclusion
• Seeing benefits from becoming more process-oriented
• Challenges around implementation• The principles are sound and are still
strongly supported• Change is gradual and at many levels
– Culture, behaviour, processes, standards and technology