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Copyright © 2012 Grow Socially, Inc. All Rights Reserved.
Copyright © 2010 Grow Socially, Inc. All Rights Reserved.
State of the Union of Social Media and
Mobile MarketingJohn Foley, Jr.
CEO and FounderGrow Socially and interlinkONE
March 29th, 2012
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Copyright © 2012 Grow Socially, Inc. All Rights Reserved.Copyright 2012
Intro: John Foley, Jr.
► Grow Socially, Inc. – Support Services
► Online Marketing/Social Media► Plan, Manage, Execute and Measure
► interlinkONE – Software (SaaS)► Enterprise Marketing Management
Software► Plan, build, manage, execute and
measure all marketing activities
I love Mar(H)keting!
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The Agenda
► Today’s World of Marketing and Communications
► Can Social Media Grow Your Business?
► Mobile: Reaching Consumers On the Go
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Copyright © 2012 Grow Socially, Inc. All Rights Reserved.
TODAY’S WORLD OF MARKETING AND COMMUNICATIONS
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Marketing Used to Be Easier!
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Inbound Marketing: Game-Changer
Websites, SEO, Social Media!
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Copyright © 2012 Grow Socially, Inc. All Rights Reserved.Copyright 2012
What is Inbound Marketing?
http://en.wikipedia.org/wiki/Inbound_marketing
“Inbound marketing is a marketing strategy that focuses on attracting prospective customers by offering useful information.”
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Copyright © 2012 Grow Socially, Inc. All Rights Reserved.Questions or Comments?Phone 1.800.948.0113Email [email protected]
Copyright © 2010 Grow Socially, Inc. All Rights Reserved.Questions or Comments?Phone 1.800.948.0113Email [email protected]
Copyright © 2012 Grow Socially, Inc. All Rights Reserved.
$
Optimize / Social FriendlyeNewsletter Sign-Ups
White PapersOffersEmailsPollsBlogs
Landing Pages
Get Noticed
Engageand
Nurture
Inquiries
Engageand
Nurture
Action – Publish – Engage – Converse – ShareStories, Information, Social Media posts
Blogging Analytics Content Mgmt SEO
Start with MKTG Plan
Product?Service?Asset?
Qualified and Budgeted
Buyers
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Copyright © 2012 Grow Socially, Inc. All Rights Reserved.Copyright 2012
Content Marketing: Necessary!
Source: http://mashable.com/2011/10/30/inbound-outbound-marketing/
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Copyright © 2012 Grow Socially, Inc. All Rights Reserved.Copyright 2012
Social Media Statistics
850 Million Users on Facebook
NOTE: As of December 2011
250 Million Tweets Sent Per Day
60+ Hours of Video Uploaded every minute
90 million users in 6 months
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New Social Network … Plenty of Buzz!
How often is Pinterest being used?
Source: http://mashable.com/2012/03/18/pinterest-brand-attention/
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Social Media and Images
► More than 27 million users
► Hundreds of millions of photos uploaded and shared…. from people and brands!
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Path: Integrating Mobile & Social
• Specifically designed for smartphone usage
• Easily share location, pictures, songs, status updates, and more
https://path.com/
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State of the Mobile World
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Stats – Mobile Fun
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Stats – Mobile Fun
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Stats – Mobile Fun
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U.S. Smartphone Ownership: in 2009
Source: Nielsen: Q3 2011 State of the Media: The Mobile Media Report
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U.S. Smartphone Ownership: in 2011
Source: Nielsen: Q3 2011 State of the Media: The Mobile Media Report
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Smartphone: Demographic Breakdown
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Mobile Internet Usage
Source: Morgan Stanley
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What Does it All Mean?
Mobile and Social Media are Changing the Game…Are you keeping up?
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CAN SOCIAL MEDIA GROW YOUR BUSINESS?
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Bottom line:It Can Drive Inquiries & Sales!
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Here’s How Social Media Can Help YOU
► Build Awareness and Thought-Leadership
► Generate Inquiries and Qualified Leads
► Create Happy Customers
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Build Awareness and Thought-Leadership
► Share relevant and helpful information.
► Have consistent branding across networks.
► Don’t just post your own news – engage!
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Generating Inquiries and Leads
► How?► Strategy and Planning
► Build, manage, execute, and measure campaigns
► Have an integrated, multi-channel mind-set
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Copyright © 2012 Grow Socially, Inc. All Rights Reserved.
COMPANY WEBSITE
Social Media
SEO
DM/Flyer
E-mail
Links
Other
Whitepapers,eBooks
Downloads
eNewsletter Sign-Ups
Comments & Questions on
Blog
Info/Inquiries
Webinar Sign-Ups
100 Visitors
2000 Visitors
800 Visitors
3500 Visitors
CRM
Generating Inquiries and Leads
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Copyright © 2012 Grow Socially, Inc. All Rights Reserved.Copyright 2012
Creating Happy Customers with Social Media
► How?► Reward Your Socially-Engaged Fans
► Be an Active Listener!
► Share Content That is Relevant to Them
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Getting Started… or Moving Forward
► What Social Networks Should You Be On?
► Being Ready for What’s Next
► Best Practices for Social Media Campaigns
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Very Important: Know Your Audience
► Who Are They?
► Where Are They Cyclically?
► How Do They Use Social Media?
► What Networks Are They On?
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What’s Next? Cause it Changes Fast!
► Okay, yes. My boys won the State Hockey Championship!
► Them, and a whole lot of friends recently jumped from Facebook to Twitter!
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Being Ready for What’s Next
► Don’t forget fundamentals – PLAN!
► Always be measuring your efforts
► Resources to Stay Ahead of the Game
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Copyright © 2012 Grow Socially, Inc. All Rights Reserved.Copyright 2012
Align Tactics with GoalsTactic Goal Key StepsFacebook Fan page Increase awareness
of services, generate leads
Post once a day; Custom Tab for demo registration
Twitter company page
Become a thought leader, provide support
Post multiple times daily; share marketing-related news; active listening
YouTube Profile Humanize brand; create demand
Film weekly video of employee(s); create screencasts of customer successes
Pinterest? Drive website traffic! Create boards to highlight portfolio work
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Copyright © 2012 Grow Socially, Inc. All Rights Reserved.Copyright 2012
Plan!Strategy before Tactics!
Step 1: Describe the Business, Service, Solution
Step 2: Business, Service, Solution Goal
Step 3: Where Is the Audience Cyclically?
Step 4: How Does the Audience Use Social Media?
Step 5: The One Thing
Step 6: How Will You Humanize the Brand
Step 7: Content Resource and Distribution Strategy
Step 8: How Will You Measure Success?
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How to Measure Success?
► Site Traffic► Downloads► eNewsletter Sign-Ups► Blog Comments► Questions► Shared Links► Re-Tweets► Followers► Who’s talking about you and how► Show me the money
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Tools for Measuring Effectiveness
Link Shorteners iLink.Me TinyURL.com
Google Analytics Website
Insights LinkedIn, Facebook, Twitter, YouTube
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Tools for Listening
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Social Media: Steps to Success
► Create a Strategy (PLAN)
► EXECUTE
► Measure
Remember Execution TRUMPS Strategy
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MOBILE: REACHING CONSUMERS ON THE GO
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Section Overview
► Mobile Websites
► Making Print Interactive
► Location-Based Marketing
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Mobile Internet Usage: Twice for Importance!
Source: Morgan Stanley
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Think About Your Website
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But on a smartphone…
= Source: http://www.flickr.com/photos/23844524@N03/5002051362/
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Copyright © 2012 Grow Socially, Inc. All Rights Reserved.Copyright 2012
What Do You Need? A Mobile Website
What Should Be Mobile-Optimized? Websites, landing pages, registration pages, surveys, feedback
forms, profile pages, and more!
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Make Print Interactive: QR Codes
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QR Codes Make Gardens Grow
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QR Codes to VOC
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QR Codes on Direct Mail
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What’s Next? NFC
Watch the video: http://ilnk.me/NFCLondon
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Location-Based Marketing
Huffington Post: March 10th, 2012
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Why Use Location-Based Marketing?
► Initiate word-of-mouth marketing
► Increase awareness of your social networking profiles
► Deepen relationship with customers and prospects
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How One Small-Business Uses It
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Using Location-Based Marketing to Drive Sales
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Many Options for Engaging Around Location
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FINAL THOUGHTS
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Getting the Most out of Social & Mobile
► They are hot, but with major staying power!
► They are evolving rapidly – be on your toes.
► To succeed, marketing fundamentals still apply.
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Copyright © 2012 Grow Socially, Inc. All Rights Reserved.Copyright 2012
3 Takeaways
► Hire the right person or outsource your marketing needs
► Write a plan – Social and Mobile► Get started with inbound marketing► Think Mobile Audience NOW!
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Copyright © 2012 Grow Socially, Inc. All Rights Reserved.
Q & A / Contact Me!: http://ilink.me/JR
iFlyMobi.com
QR Code
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THANK YOU!Have a great day.