STATE OF FACILITIES ANNUAL REPORT 2020

STATE OF FACILITIES ANNUAL REPORT

2020 FISCAL YEAR

A brief overview of campus

TABLE OF CONTENTS

Overview

Design & Construction

Operations

Energy & Sustainability

Arboretum

Customer Service

COVID-19 Response

CommUNITY Services

4

20

21

8

16

12

22

24

Dear Staff,

2020 has been a year like no other. It has brought us many hardships, but more important was our ability to overcome these hardships. Despite the challenges we faced and continue to face ever day, I continue to see the best being brought out in us. Facilities Management has helped Northeastern undergo a remarkable evolution this year. Our commitment to our community and to ourselves has brought together what I believe to be a best in class team that is strong, healthy, and able to overcome any obstacle that comes our way.

I am humbled at your dedication and resiliency. This report not only demonstrates your hard work but how we have helped the university succeed and achieve its goals. What is also clear to me is that we could not have achieved these successes alone. Our success is built on our foundation of values: Excellence Diversity Inclusion, and Civility; Stewardship Truth Integrity Teamwork

This year we perused our goals through integrated initiatives, and moved forward on multiple fronts to have impact as a team, even during a pandemic.

This journey of excellence will continue this year and we will challenge ourselves and adapt our strategies, our operations, and our culture to drive positive results. Your spirit and commitment will get us through any challenge that comes our way as long as we attack them together. I am excited about our new visions to advance sustainabil-ity, diversity, resiliency, and inclusion. These are complex challenges that I know in time we will solve with your support and the support of the campus community.

Here is looking forward to 2021

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NORTHEASTERN AT A GLANCEA brief campus overview

Each person at Northeastern strengthens our community by bringing unique backgrounds and diverse experiences together.Through inclusion and respect, we gain more perspective, increase our talent pool, and open doors of opportunity.

GLOBAL NETWORKENROLLMENT

In 2020 we had 39,260 students enrolled

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A GLOBAL PRESENCE

31 %Of students are international

143Countries are represented by international students

6Continents are represented by NU students

“Learning and discovery are made more powerful through global networks”- President Aoun

Boston

Dedham

Burlington

Nahant

Charlotte

San Francisco

Seattle

Toronto

Vancouver

Portland London 11 Satellite

Campuses

0

5000

10000

15000

20000

25000

30000

35000

40000

45000

Fall2010

Fall2011

Fall2012

Fall2013

Fall2014

Fall2015

Fall2016

Fall2017

Fall2018

Fall2019

Fall2020

Number of Students

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OUR TEAM

289FY20 Total Employees

55%

30%

11%4% FT Administrative

Professionals

FT Trades/Services

FT Office Support & Technical

Temporary

233 240 255 269289

FY16 FY17 FY18 FY19 FY20

Number of Facilities Employees YOY233 240 255 269

289

FY16 FY17 FY18 FY19 FY20

Number of Facilities Employees YOY

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Facilities Management is the backbone of our campus. Our dedicated team provides a safe, clean, and enjoyable environment for student, faculty, and staff.

A brief overview of Facilities ManagementFACILITIES AT A GLANCE

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CAMPUS BUILDINGS

0 10 20 30 40 50 60 70

Under 10

Between 10 - 20

Between 20-50

Over 50

Chart Title

by Date Renovated by Date Built

0 10 20 30 40 50 60 70

Under 10 years

10 - 20 years

20-50 years

Over 50 years

Chart Title

by Date Renovated by Date BuiltNumber of Buildings

Leased15%

Owned85%

Chart TitleProperty Breakdown by Leased & Owned

19 Leased properties

107 Owned properties

8.6Mof occupied spaceTotaling gsf

Campus Building Breakdown by Age

50 years oldThe majority of our buildings are over

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Harmonizing with Nature

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A living museum devoted to the planting and stewardship of plants grown for research, educational, and ornamental purposes.

Harmonizing with Nature

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DESIGN & CONSTRUCTIONBuilding a safe and welcoming campus

Facilities Management Design & Construction works to create a better learning experience through building a safe and attractive campus environment.

PROJECT PORTFOLIO

SPACE & CAPITAL PROJECT REQUESTS

148 Projects were completed

327In FY 2020

SCPRwere submitted

Breakdown of FY20 Submitted SCPR

140 to capital projects

SCPRwere advanced

0

10

20

30

40

5060

70

80

90

100

July Aug Sept Oct Nov Dec Jan Feb Mar Apr May June

Chart Title

FY17 FY18 FY19 FY20

Historical SCPR By Month

Operations8%

Hold15%

Drop16%

Campus Planning & Real Estate Development

18%

Design & Construction43%

$151.9MTotaling a value of

37%

34%

2% 5%22%

By Number of Projects By Dollar Value of Projects

$2.5M - $9M

$0 - $99K

$25M+

$500k - $2.4M $100k - $499k

$10M - $24M

72

3629

10

0 10

10

20

30

40

50

60

70

80

0-99K

100K-49

9K

500K-2.

4M

2.5M-9.

9M

10M-24M

25M+

Chart Title

Completed Project Profile Breakdown49% of our projects come from the $0-$99k range.

37% of our total portfolio value comes from the $25M+ range

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25%73% 2%

Completed Project Profile by Business Unit

The majority of projects are from Sr. VP Academic Affairs & Provost

Sr. VP Academic Affairs & Provost Sr. VP ChancellorSr. VP Finance

& Treasurer

COST CONTROL

Project Budget Performance

127 construction projects were completed and financially closed out totaling $140M

Under Budget Over budget

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0% 1% 2% 3% 4% 5% 6% 7%

Minority Business Enterprises

Women Owned Business Enterprises

Small Local Business Enterprises

D&C FY20 Spending

D&C FY20 Expenditures to Minority Businesses

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MINORITY BUSINESS INITIATIVE

11% of D&C expenditures in FY20 went to minority businesses

We understand the challenges faced by many minority owned business entities and believe in supporting their community.

23%

77%

$140M Total Project Cost

$33M

$107M Under Budget

Under Budget

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OPERATIONSProviding reliable infrastructure

Facilities Management Operations works to ensure the function, efficiency and safety of Northeastern’s campuses.

Approved Operations Budget Breakdown

$96,914,407 Total Approved Budget

of the total operations budget is for utilities 29%

OPERATION EXPENDITURES

Total Approved Utilities Budget Breakdown

Telephone

Electricity Water Gas Heating

Oil

1 %4%

58%

12%

25%

Utilities Drilldown Of the 29% total budget for utilities the largest portions are from Electricity, Gas Heating, and Water

Salaries and Wages

24%

Benefits7%

Building Maintenance

and Repair12%

Contract Services21%

Equipment and Maintenance

1%

Other Expenses1%

Print, Advertise, Supplies and Postage

1%

Professional Services1%

Transfer to Plant2%

Utilities29%

Beakdown of actuals

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Budget Actuals

54% 46% BudgetActuals

Operation Budget vs Actuals

$12,847,840 Total cost savings in FY20

13% Under budget

of the total budget is from Residential 33% of the total budget

is from Academic 67%

Residential Budget Academic Budget

Residential and Academic Budget Breakdown

$0

$5,000,000

$10,000,000

$15,000,000

$20,000,000

$25,000,000

$30,000,000

Transfe

r Exp

ense

sTra

vel

Ins, Pro

f Fees

and Ta

xes

Books, Su

bscrip

tions

and Publica

tion

Food

Rentals

Professional

Servi

ces

Equipm

ent and M

ainten

ance

Print, A

dverti

se, Su

pplies a

nd Posta

ge

Transfe

r to Plan

t

Other Ex

penses

Benefits

Building M

aintenan

ce an

d Rep

air

Contract

Servi

ces

Salar

ies and W

ages

Utilitie

s

Chart Title

DIV41 - Residential Budget DIV10 - Academic Budget

$0 $2,000,000 $4,000,000 $6,000,000 $8,000,000

$10,000,000 $12,000,000

July

August

September

October

November

December

January

February

March AprilMay

June

Total per MonthFY20 Actuals Paid By Month

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Harmonizing with Nature

A living museum devoted to the planting and stewardship of plants grown for research, educational, and ornamental purposes.

Harmonizing with Nature

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ENERGY & SUSTAINABILITYReducing our impact on the environment

Facilities Management incorporates sustainability throughout all departments to advance the greening and resiliency of Northeastern’s campuses.

MATERIALS & RECYCLING

64%Facilities

Operation

36 %Construction & Demolition

Waste Diversion Rate

Trash Stream

Recycled Stream

Food Composted

Trash Stream in Tons Recycled Stream in Tons

57%

43%

Tons of Recycled Material Tons of Trash

Total Waste Stream by Source

4,924 Tonsof waste was diverted

from disposal

57% or

760 Tons

0 2000 4000 6000

C&DWaste Stream

OperationsWaste Stream

Chart Title

Recycled Materials Trash

41%of Operational

Waste was Diverted

86%of C&D

Waste was Diverted

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$2.70 $2.65 $2.67 $2.68 $2.86 $2.88$3.15 $3.21 $3.31

$2.93

$0.00

$0.50

$1.00

$1.50

$2.00

$2.50

$3.00

$3.50

2010 2011 2012 2013 2014 2015 2016 2017 2018 2019

Cost / GSFCost of Total Utilities (per GSF)

11% Cost reduction since 2018

$400k In total savings on utilities since 2018

GHG, ENERGY, & WATERHistorical Use of Resources

Electric Usage (KWH)

Natural Gas (MMBTU)

Water (CF)

19 %Reduction in Water usage Since 2018

6 %Reduction in Natural Gas Usage Since 2018

3 %Reduction in Electrical usage Since 2018

70,000,000

75,000,000

80,000,000

85,000,000

90,000,000

95,000,000

100,000,000

2005 2006 2007 2008 2009 2010 2011 2012 2013 2014 2015 2016 2017 2018 2019

Electrickty

450,000

500,000

550,000

600,000

650,000

2005 2006 2007 2008 2009 2010 2011 2012 2013 2014 2015 2016 2017 2018 2019

Natural Gas

0

5,000,000

10,000,000

15,000,000

20,000,000

25,000,000

30,000,000

2005 2006 2007 2008 2009 2010 2011 2012 2013 2014 2015 2016 2017 2018 2019

Water

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Page 20

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Northeastern’s Arboretum provides a living museum devoted to the planting and stewardship of plants grown for research, educational, and ornamental purposes.

Harmonizing with NatureNORTHEASTERN ARBORETUM

Northeastern is a Level II Accredited Arboretum and the only University in Boston to have an arboretum on its campus.

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Facilities Management Customer Service provides the campus community with the highest quality assistance 24-hours a day, every day.

We’re Here For YouCUSTOMER SERVICE

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69,753 Work Requests were received by Customer Service in FY20

6 DaysWork Request average turnaround time is

FY20 Work Requests by Trade Group

62024273284125

128

180

202

208

257

279

33558

667

674

481

81,05

61,

242

1,47

21,

5842,13

52,

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2,60

62,

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2,76

83,42

54,23

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Our commitment During the PandemicCOVID-19 RESPONSE

From the onset of this Pandemic, Facilities Management and Campus Planning & Real Estate Development have worked tirelessly to reopen the campus in a safe manner, execute on our construction capital program, and proactively evaluate future needs and next steps.

Projects proceeded with a balance of

125$114,660,333

Projects deferred with a balance of 192$154,072,284

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Current Positive Rateas of 1/5/21

543,347 Tests Completed

542,347 Negative Tests

810 Positive Tests

0.73%

COVID RESULTS AT NORTHEASTERN

Immediate Response Actions:• Reduction of campus density• ITS ensuring we had the tools we needed to work remotely• Securing project sites for construction shutdown• Reviewing and responding to Force Majeure claims

Secondary Major Activity:

• Evaluate summer project program and identify potential risk• Identify emergency projects and work with the city to proceed• Evaluate the project portfolio identifying a proceed and defer list• Identify client project priorities

Reopening:

• Determined health safety restrictions and guidelines • Developed sanitation and air filtration guidelines• Developed and installed campus signage • Provide a safe testing center for the campus community• Manage student move-in that complies with COVID guidelines

Continuous Safety:• Continuous sanitization of the campus environment • Configuring safe and welcoming student space compliant to guidelines • Manage infrastructure and maintenance to support testing centers • Procure, manage and distribute PPE for Northeastern’s community

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Northeastern Facilities Management and Campus Planning & Real Estate divisions are committed to the City of Boston by organizing community service opportunities throughout the year with the goal of developing relationships between neighborhood partners and Northeastern staff.

Connecting with the communityCOMMUNITY SERVICE

7 CommUNITY service efforts accomplished

$672 Raised providing 24 weeks of meals

4 Student jobs provided for apprenticeship program

YDIP Internships provided for the Youth Development Initiative Project

ACCOMPLISHMENTS

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