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Startups & Growth Learn Early. Learn Often.
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Startups & Growth - Learn Early. Learn Often.

Sep 08, 2014

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Page 1: Startups & Growth - Learn Early. Learn Often.

Startups & GrowthLearn Early. Learn Often.

Page 2: Startups & Growth - Learn Early. Learn Often.

Most of the startups go through the same

phase and face the same set of problems.

Page 3: Startups & Growth - Learn Early. Learn Often.

You create a product which you think is the best solution to a problem already existing in the market.

Page 4: Startups & Growth - Learn Early. Learn Often.

You launch the product expecting virality

and exponential user adoption.

Page 5: Startups & Growth - Learn Early. Learn Often.

It’s important for us to remember that

every product will not be an Instagram.

99% of time, the traffic falls off after a initial spike.

Page 6: Startups & Growth - Learn Early. Learn Often.

You’re in a stage of your startup called as The Trough of Sorrow

Source: @andrewchen

Page 7: Startups & Growth - Learn Early. Learn Often.

You fall into the Trough of Sorrow because you launch your product hoping that the market would accept it and not because the market wanted it.

Page 8: Startups & Growth - Learn Early. Learn Often.

It’s important for a startup to understand

the different phases in it’s growth cycle and realize when to launch.

Page 9: Startups & Growth - Learn Early. Learn Often.

3 Stages of Product Growth Cycle

Finding First Set of Customers

Validating Your

Product

Exponenti

al Growt

h

Page 10: Startups & Growth - Learn Early. Learn Often.

Each stage in the product growth cycle

has got certain success end goals.

Finding First Set of Customers • Problem/Solution Fit

Validating Your Product • Product/Market Fit

Exponential Growth • Scale Exponentially

Page 11: Startups & Growth - Learn Early. Learn Often.

Finding First Set of Customers

Validating Your

Product

Exponenti

al Growt

h

Focus on Learning& PivotFocus on Growth & Optimize

Page 12: Startups & Growth - Learn Early. Learn Often.

Measure.Measure.Measure.

Reference: Dave Mcclure’s pirate metrics

Page 13: Startups & Growth - Learn Early. Learn Often.

Identify metrics that matter during each stage.

Problem/Solution Fit Qualitative – Interviews/ Surveys for understanding Problem/Solution Fit.

Product/Market Fit Activation & Retention

Scaling Exponentially Acquisition, Referral

Page 14: Startups & Growth - Learn Early. Learn Often.

Maximize for speed, learning.

Build

MeasureLearn

Page 15: Startups & Growth - Learn Early. Learn Often.

Iterate.

Optimize/ Pivot.

Page 16: Startups & Growth - Learn Early. Learn Often.

Always find your Product/Market fit before scaling.Else

You Fail.

Page 17: Startups & Growth - Learn Early. Learn Often.

What Product/Market fit looks like.

Source : @andrewchen

Page 18: Startups & Growth - Learn Early. Learn Often.

Pre P/M Fit Post P/M Fit

Tract

ion

This is what you should aim for.

Page 19: Startups & Growth - Learn Early. Learn Often.

How to scale after P/M Fit?

Page 20: Startups & Growth - Learn Early. Learn Often.

Distribute cheaply to as many people as possible.

Page 21: Startups & Growth - Learn Early. Learn Often.

Use a mix of Paid and Non-Paid Strategies to distribute and acquire.

Page 22: Startups & Growth - Learn Early. Learn Often.

Use the power of Social Media

Get your Viral Loops right : k>1(k=invites/user*invite acceptance)

Page 23: Startups & Growth - Learn Early. Learn Often.

Leverage Platforms that work for your product

Page 24: Startups & Growth - Learn Early. Learn Often.

Blog

• Establish end goal and identify your target audience.

• Churn out world-class content your target audience would be interested in.

• Guest-Blog:

• Builds natural links• Increases your online authority• Builds Relationship• Opens up your product/ service to a large audience quickly

Page 25: Startups & Growth - Learn Early. Learn Often.

“Solely through guest blogging we've acquired around 100,000 users within the first 9 months of running Buffer.” – Leo Wildrich, Co-founder, Buffer

Take a leaf out of Kissmetrics & Moz’s Book.

Remember this takes time & effort.

Page 26: Startups & Growth - Learn Early. Learn Often.

Create & Distribute Infographics

“KISSmetrics was able to generate 2,512,596 visitors and 41,142 back links from 47 infographics. This strategy helped take the KISSmetrics blog from 56,380 to 146,197 visits per month.” – Neil Patel

Page 27: Startups & Growth - Learn Early. Learn Often.

Search & Connect with Influencers in your niche.

Leverage their reach.

Page 28: Startups & Growth - Learn Early. Learn Often.

E-books, Guides and White papers

Presentations & Slideshare ( Traffic, SEO)

Page 29: Startups & Growth - Learn Early. Learn Often.

SEO done right.

Page 30: Startups & Growth - Learn Early. Learn Often.

Run Contests & Give-aways

Page 31: Startups & Growth - Learn Early. Learn Often.

Use Paid Channels

Keep a check, @LTV = 3*CPA

Page 32: Startups & Growth - Learn Early. Learn Often.

What do I do after acquisition?

Page 33: Startups & Growth - Learn Early. Learn Often.

Build your conversion funnels.

Measure.

Page 34: Startups & Growth - Learn Early. Learn Often.

Optimize for conversions in each stage.

Acqusition Activation Retention Revenue

5000

800300 50

16%

Get this fixed first.

Page 35: Startups & Growth - Learn Early. Learn Often.

If conversions from visits to sign up is low. Fix that first.

A small landing page tweak helped cloudspongeincrease conversion by 33%

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If Activation is low, work on user onboarding.

Twitter has a step-by-step onboarding Process. Makes you

follow 5 people. Users tend to be more active.

40% of Twitter users use the platform without publishing.4x number of monthly visitors who don’t login. Just read the stream.

Page 37: Startups & Growth - Learn Early. Learn Often.

If retention is less focus on getting users to come back to the platform.

Use both transactional emails and auto-responders to get people back in.

Page 38: Startups & Growth - Learn Early. Learn Often.

LinkedIn was successful in increasing engagement & retention using the double viral loop.

Prompting users to connect/ invite during onboarding led to 16% increase in invitations sent & 41% increase in page views.

Source: http://www.slideshare.net/joshelman/josh-elman-threegrowthhacksgrowconf81413

Page 39: Startups & Growth - Learn Early. Learn Often.

Not all hypothesis & the resulting experiments

result in a better conversion.

Page 40: Startups & Growth - Learn Early. Learn Often.

So A/B Test

Version b is better than a. Roll out version b.

Source: Smashingmagazine

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Not just the landing pages and calls to action,

but A/B Test product features as well.

Page 42: Startups & Growth - Learn Early. Learn Often.

Iterate on features and use cohort analysis to track engagement/ retention/ revenue/ referral

Fig Above : Twitter’s cohort shows how the product improvements resulted in an increase in the percentage of engaged users in the

second month.

Page 43: Startups & Growth - Learn Early. Learn Often.

Find your AHA Moment!Turn a visitor to a engaged user.

Facebook : 7 friends in 10 days.

Twitter : Follow 30 people.

Zynga : Day 1 retention.

Drop Box : Atleast one file in dropbox folder.

Page 44: Startups & Growth - Learn Early. Learn Often.

Remember the mantra : Learn early, Learn often.

Page 45: Startups & Growth - Learn Early. Learn Often.

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