Starting a Text Reference Service Casey Long, Agnes Scott College Sarah Steiner, Georgia State University Jeff Gallant, Valdosta State University James Stephens, Savannah State University Cliff Landis, Georgia State University COMO 2010 Friday, October 15, 2010
Is a text reference service right for you? Four academic libraries in Georgia summarize their experience with text reference to help you understand the technology options, set-up issues, and patron usage of the service.
Casey Long, Agnes Scott College Sarah Steiner, Georgia State University Jeff Gallant, Valdosta State University James Stephens, Savannah State University Cliff Landis, Georgia State University
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Starting a Text Reference ServiceCasey Long, Agnes Scott College
Sarah Steiner, Georgia State UniversityJeff Gallant, Valdosta State University
James Stephens, Savannah State UniversityCliff Landis, Georgia State University
Citations• Choney, S. (2010, September 1). 72 percent of adults are text-messaging
now, study says. http://technolog.msnbc.msn.com/_news/2010/09/01/5023529-72-percent-of-adults-are-text-messaging-now-study-says
• Smith, S. D., Salaway, G., & Caruso, J. B. (2009, October 22). The ECAR Study of Undergraduate Students and Information Technology, 2009—Key Findings. http://www.educause.edu/Resources/ TheECARStudyofUndergraduateStu/187226
• Lenhart, A. (2010, April 20). Teens, Cell Phones, and Texting. Pew Research Center Publications. http://pewresearch.org/pubs/1572/teens-cell-phones-text-messages
• Miele, D., & Molden, D. (2010). Naive theories of intelligence and the role of processing fluency in perceived comprehension. Journal of Experimental Psychology: General, 139(3), 535-557.