1 Copyright © 2013 Accenture All rights reserved. DIGITAL TRANSFORMATION JUNE 2017
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1
Copyright © 2013 Accenture All rights reserved.
DIGITAL TRANSFORMATION
JUNE 2017
█ WHAT’S GOING ON?
█ WHAT WE PREDICT
█ WHAT WE BELIEVE
DIGITAL TRANSFORMATION
█ WHAT’S GOING ON?DIGITAL TRANSFORMATION
JAVIER RODRIGUEZ
ZAPATERO
SHOPPING ENTERTAIN
MENTLEARNING EXERCISING TRAVELING PAYING
DIGITAL IS CHANGING OUR LIVES
Copyright © 2017 Accenture. All rights reserved. 6
DIGITAL IS CHANGING THE WORLD
Sources: Accenture, Interbrand, Juniper Research, Google, Jack Morton, Cisco
COMPETITION
IS MOVING
BETWEEN
SECTORS
9
RETAIL
ENERGY
INSURANCE TELCO
BANKING
AUTO INTERNET
GIANTS
STARTUPS
THE ANTS ARE EATING THE
ELEPHANTS… SLOWLY
SMALL, GLOBAL PLAYERS ARE ERODING THE MARKET INCUMBENTS LEVERAGING THEIR DIGITAL NETWORKS WITH NEW PROPOSALS
Copyright © 2017 Accenture. All rights reserved. 10
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DIGITAL PLAYERS THINK IN
TERMS OF LIFESTYLES, NOT
SECTORS
ASYMMETRIC
VIEW
Copyright © 2017 Accenture. All rights reserved.
FOR THE NEW DIGITAL PLAYERS TALENT, AGILITY AND FLEXIBILITYARE THE KEY SUCCESS FACTORS
Copyright © 2017 Accenture. All rights reserved. 12
AND…
TECHNOLOGY AND BUSINESSARE JUST TWO SIDES OF THE SAME
COIN
Copyright © 2017 Accenture. All rights reserved. 13
Copyright © 2016 Accenture All rights reserved. 14
…AND AI WILL BE EVEN MORE DISRUPTIVE
DIGITAL DISRUPTION HAS PUSHED
52% OF FORTUNE 500 OUT OF
BUSINESS SINCE 2000.
Copyright © 2017 Accenture. All rights reserved. 14
█ WHAT WE PREDICTDIGITAL TRANSFORMATION
Copyright © 2017 Accenture. All rights reserved. 15
2017 VISION TRENDS
AI IS THE NEW UITREND 1
ECOSYSTEM POWER PLAYSTREND 2
WORKFORCE MARKETPLACETREND 3
DESIGN FOR HUMANSTREND 4
THE UNCHARTEDTREND 5
TECHNOLOGYFOR PEOPLE
The Era of the Intelligent Enterprise
AI IS THE NEW UI
TREND 1
ECOSYSTEM POWER PLAYS
TREND 2
WORKFORCE
MARKETPLACE
TREND 3
DESIGN FOR
HUMANS
TREND 4
THE UNCHARTED
TREND 5
█ WHAT WE BELIEVE
DIGITAL TRANSFORMATION
IN THIS DIGITAL JOURNEY,
TECHNOLOGY IS THE MAIN
BUSINESS ENABLER
Copyright © 2017 Accenture. All rights reserved. 25
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BUSINESS DISRUPTION…
Relentless focus on cost and value
Everything at
speed
Evolving relationships
Demand for better and accessible
information
Compliance and
security
Rapidly changing
operating models
TECHNOLOGY DISRUPTION…
IP
©
Middleware
and APIs
In Memory
Data
Virtualized Enterprise
(Big) DataHybrid
Computing
Platform
Analytics
User
Experience
Internet of Things &
Connected Devices
External
BUSINESS DISRUPTION PUT MORE PRESSURE ON TRADITIONAL SYSTEMS
THE JOURNEY TO A “HIGH VELOCITY ORGANIZATION”
BUT TODAY’S CIOs FACE A DIFFICULT BALANCING ACT, TO
ACHIEVE HIGH PERFORMANCE THEY MUST MANAGE TODAY,
CONTROL COSTS AND DELIVER AT INCREASING PACE TOMORROW
MANAGE TODAY… …PREPARING FOR THE FUTURE
Copyright © 2017 Accenture. All rights reserved. 2727
FOR TRADITIONAL PLAYERS RUNNING A
DIGITAL BUSINESS REQUIRES
RUNNING IT @ MULTIPLE SPEEDS
Copyright © 2017 Accenture. All rights reserved. 28
MULTI-SPEED TRANSFORMATION JOURNEY COMPONENTS
DECOUPLING
The first is the decouplingof systems of engagement
from systems of record through the creation of a
Digital Platform to improve Customer Experience. The
use of everything as a service, a strong APIficationand IoT strategy are key in
the new architecture.
PACE OF CHANGE
The second is the pace of change. This enables
various speeds of delivery to co-exist and be governed
through multiple delivery methodologies. Good
Analytics and Robotics are the enablers of faster and better products delivered.
FLEXIBILITY
The third is flexibility trough a streamlined IT operation model supporting different delivery speeds and a new
approach to security.
TALENT
The fourth is culture and talent. A new IT workforce and sourcing strategy is
needed to attract the necessary digital skills and ensure sustainability of the
new model
MULTI-SPEED IT COMPONENTS
DECOUPLING
Digital Engagement Platforms
APIfication
XaaS
IoT
PACE OF CHANGE
Agile/DevOps
Robotics
Analytics
AI
FLEXIBILITY
Operating Model
Cybersecurity
TALENT
Culture
Workforce of the Future
MULTISPEED
PRINCIPLES
31
THE NEW IT
THANK YOUANY QUESTIONS?
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