Page 1 Page 2 © 2011 SAP AG. All rights reserved. 2Page 3 © 2011 SAP AG. All rights reserved. 3Page 4 © 2011 SAP AG. All rights reserved. 4Page 5 © 2011 SAP AG. All rights reserved. 5Page 6 © 2011 SAP AG. All rights reserved. 6Page 7 © 2011 SAP AG. All rights reserved. 7Page 8 © 2011 SAP AG. All rights reserved. 8Page 9 © 2011 SAP AG. All rights reserved. 9Page 10 © 2011 SAP AG. All rights reserved. 10Page 11 © 2011 SAP AG. All rights reserved. 11Page 12 © 2011 SAP AG. All rights reserved. 12Page 13 © 2011 SAP AG. All rights reserved. 13