STAKEHOLDER MEETING STAKEHOLDER MEETING Selecting Interventions Selecting Interventions to Improve Utilization of to Improve Utilization of the IUD the IUD City, Country City, Country Date Date Insert MOH logo Insert Project logo Insert USAID logo hotos have been removed to keep the file size manag
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STAKEHOLDER MEETING Selecting Interventions to Improve Utilization of the IUD City, Country Date Insert MOH logoInsert Project logoInsert USAID logo (Note:
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STAKEHOLDER MEETINGSTAKEHOLDER MEETING
Selecting Interventions to Improve Selecting Interventions to Improve Utilization of the IUDUtilization of the IUD
City, CountryCity, Country
DateDate
Insert MOH logo Insert Project logoInsert USAID logo
(Note: Photos have been removed to keep the file size manageable.)
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IntroductionsIntroductions
As we go around the room, say:– Your name
– Your position
– Where you work
3
Meeting ObjectivesMeeting Objectives
Share and discuss results of performance assessment data results
Discuss performance gaps and analyze root causes of the performance gaps
Identify and select interventions to address performance gaps
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Agenda Agenda
Welcome and opening remarks Review of PIA and results of stakeholders
workshop: desired performance statements Presentation of assessment data results Break Actual performance and performance gaps Lunch Overview of root cause analysis Group work: conduct root cause analysis
Day 1—Date
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A Quick Reminder ofA Quick Reminder of Performance Performance
Improvement ApproachImprovement Approach
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What is Performance? What is Performance?
The tasks that people do and the results of those tasks
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What is Performance Improvement?What is Performance Improvement?
A step-by-step methodology for finding out what is needed to ensure good performance, and delivering it
Note: insert desired performance statements developed at stakeholder agreement meeting
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CONSIDERINSTITUTIONAL
CONTEXT
MISSION
GOALS
STRATEGIES
CULTURE
CLIENT AND COMMUNITY
PERSPECTIVES
OBTAIN AND MAINTAIN STAKEHOLDER AGREEMENT
MONITOR AND EVALUATE PERFORMANCE
DEFINE DESIREDPERFORMANCE
FIND ROOTCAUSES
WHY DOES THEPERFORMANCE
GAP EXIST?
SELECTINTERVENTIONS
WHAT CAN BE DONETO CLOSE THE
PERFORMANCE GAP?
DESCRIBE ACTUALPERFORMANCE
PERFORMANCEGAP
IMPLEMENTINTERVENTION
PNA
We are HereWe are Here
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Data Collection MethodologyData Collection Methodology
Describe methodology, sample size, and tools used
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Performance Data
Present text, tables, and figures of performance data collected via facility audits, provider and client interviews, provider observations, and any other methods used
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Performance Factor Data
Present the information gathered regarding the performance factors/ quality assurance and management elements, such as information on supervision, job expectations, motivation, knowledge and skills, etc.
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Do you have any questions or Do you have any questions or commentscomments??
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CONSIDERINSTITUTIONAL
CONTEXT
MISSION
GOALS
STRATEGIES
CULTURE
CLIENT AND COMMUNITY
PERSPECTIVES
OBTAIN AND MAINTAIN STAKEHOLDER AGREEMENT
MONITOR AND EVALUATE PERFORMANCE
DEFINE DESIREDPERFORMANCE
FIND ROOTCAUSES
WHY DOES THEPERFORMANCE
GAP EXIST?
SELECTINTERVENTIONS
WHAT CAN BE DONETO CLOSE THE
PERFORMANCE GAP?
DESCRIBE ACTUALPERFORMANCE
PERFORMANCEGAP
IMPLEMENTINTERVENTION
PNA
We are HereWe are Here
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What is a Performance Gap?What is a Performance Gap?
Desired Performance Desired Performance
— — Actual PerformanceActual Performance______________________________________________________________________________________
GAPGAP
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Performance GapsPerformance Gaps
Desired Performance Indicators
Actual Performance Percentages
Performance Gap
1.
2.
Note: insert the actual percentages determined via data collection and present the corresponding Gap for each desired performance statement or indicator
What will be our Criteria?What will be our Criteria?
Ideas? Let’s discuss
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Group WorkGroup Work
For each root cause identified earlier, – Brainstorm possible interventions– Compare interventions to selection criteria– Select the interventions you propose to address each root
cause
Record your interventions on flip chart paper using the table format.
You will have 60 minutes. Then we will present and discuss.
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Performance Gap
Root Cause
Interventions
Presentation FormatPresentation Format
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Group Work—Define Action PlansGroup Work—Define Action Plans
For each intervention your group selected, identify the:– Activities/steps
– Responsible person
– Timeline
Use the following table format and record your action plan on flipchart paper.
You have 60 min. Then we will present and discuss.