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STAKEHOLDER MANAGEMENT IN 10 MINS.
Danil DintsisPh. D., PMP®,
www.i-mokymas.com
BRIEF ABOUT THE PRESENTER
Ph. D. in System Analysis (Doctorate degree, ISCED verified)
Ph.D. in Technical management (Candidate degree, ISCED verified)
Portfolio manager and IT consultant, and a trainer for 15+ years with the following certifications:
PMP®
EXIN accredited trainer for ITIL®, MOF®, Cloud computing, Operation services and Analysis (OSA®)
PROJECT VS SERVICE
Measurable business targets
New (Renewed)Service
BP ImprovementBusiness Process
STAKEHOLDERS: WHO AND WHY
Lead to Measurable business targets
Be supportable/usability
Attract shareholders
Project must align Business demands
TOOLS
Laws, bylaws, procedures
Focus groups, Charts
Mission and vision
Brainstorming & Delphi
PMBOK “STAKEHOLDER TREE”
STEP1. STAKEHOLDER REGISTER
NAME Position ROLE in a PROJECT
CONTACTS DEMANDS EXPECTATIONS INFLUENCE RELATION to a PROJECT
Mr. X CEO Sponsor Decrease expenditures per
client
Innovation solution from world known
vendorIncrease brand value
High Devoted to this project
DGY Company
SW developers
Vendor Compatibility with current IT platform
Medium Highly interested to become an
official supplier
STEP2. CREATE IMPACT/SUPPORT QUADRANT
Stakeholder impact
High
Low
Negative Stakeholders: often middle managementStrategy: WIIFM, communicate in person
Sponsor, key stakeholdersStrategy: involve, include maximum demands and expectations
Often: users, low-level staff.Strategy: Describe, educate, ignore (administrative efforts)
Power users, team membersStrategy: involve, delegate
Project support Negative Positive
http://www.i-mokymas.com
BALANCE DEMANDS
STEP3. STAKEHOLDER MANAGEMENT STRATEGY
Name Influence Impact on Project
Strategy
STEP4. DO IT REGULARLY
Revise stakeholder register
Revise stakeholder attention and influence
Revise Stakeholder management plan
Ask sponsor for a help
Initiate change
ONGOING WEBINARS
Project change management
Sponsor: role, types of collaboration
THINK POSITIVE!CAN IT MAKE THE WORLD MORE HAPPY?
Our services for start-ups:
http://i-mokymas.com/services/business-on-start/Get detailed information on the subject Request our detailed consulting service Enjoy our free templates, presentations and video
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THANK YOU!
.
www.i-mokymas.com [email protected]
https://www.facebook.com/ismanusism https://www.researchgate.net/profile/Danil_Dintsis
LET’S STAY IN TOUCH
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