REPUBLIC OF INDONESIA MINISTRY OF RELIGIOUS AFFAIRS DIRECTORATE GENERAL OF ISLAMIC EDUCATION REALIZING EDUCATION’S PROMISE: SUPPORT TO INDONESIA’S MINISTRY OF RELIGIOUS AFFAIRS FOR IMPROVED QUALITY OF EDUCATION (P168076) STAKEHOLDER ENGAGEMENT PLAN May 2019 Public Disclosure Authorized Public Disclosure Authorized Public Disclosure Authorized Public Disclosure Authorized
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REPUBLIC OF INDONESIA MINISTRY OF RELIGIOUS AFFAIRS
DIRECTORATE GENERAL OF ISLAMIC EDUCATION
REALIZING EDUCATION’S PROMISE: SUPPORT TO INDONESIA’S MINISTRY OF RELIGIOUS AFFAIRS FOR IMPROVED QUALITY OF
EDUCATION (P168076)
STAKEHOLDER ENGAGEMENT PLAN May 2019
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1
ABBREVIATIONS AND ACRONYMS
ADB Asian Development Bank
AMAN Aliansi Masyarakat Adat Nusantara (Indigenous Peoples' Alliance of the Archipelago)
CPF Country Partnership Framework
CSO Civil Society Organization
ECOP Environmental Code of Practice
ESCP Environmental and Social Commitment Plan
ESF Environmental and Social Framework
GRM Grievance Redress Mechanism
IAIN Institut Agama Islam Negeri (State Islamic Institute)
ICT Information and Communication Technology
IP Indigenous People
KAT Kelompok Adat Terpencil (Remote Adat Group)
KKG Kelompok Kerja Guru (Peer Working Group for Primary Teachers)
LMP Labor Management Procedure
MGMP Musyawarah Guru Mata Pelajaran (Peer Working Group for Jr and Sr Secondary Teachers, Subject-based)
MHA Masyarakat Hukum Adat (Customary Law Communities)
MoRA Ministry of Religious Affairs
NES National Education Standards
NGO Non-governmental organization
PAP Project Affected Persons
PIU Project Implementing Unit
SEP Stakeholder Engagement Plan
SOP Standard Operating Procedure
TPS
Tempat Pembuangan Sementara (Temporary Collection Facility)
2
April 2019
1. INTRODUCTION AND PROJECT DESCRIPTION
Indonesia’s Country Partnership Framework (CPF) with the World Bank (2016–2020)
highlights the importance of equality of opportunity, getting reform priorities right, refocusing
public administration on better implementation, and building in more accountability and
transparency at the local government level to ensure better service delivery. There is a strong
focus on the importance of working in support of education, though this was originally
conceived in a context of decentralization, while the Ministry of Religious Affairs (MoRA) is a
centralized ministry. Engagement Area 4 of the CPF, Delivery of Local Services and
Infrastructure, includes Pillar 2 which specifically refers to an education project to ensure
universal access to education services that meet minimum quality standards.1
To fully realize Indonesia’s human capital potential, all students must have access to learning;
this is education’s promise. The Project aims to improve the MoRA’s ability to manage the
organization of education and improve teaching practices in the classroom. With the aim of
strengthening education services under MoRA, specific investments are proposed for roughly
50,000 primary and secondary formal education institutions nationwide under MoRA through
the following components:
• Component 1 - Nationwide implementation of electronic performance-based
budgeting system
• Component 2 - Implementation of a national, census-based student assessment in
4th grade.
• Component 3 - Continuous professional development for teachers and education
personnel
• Component 4 - Strengthen systems to support quality improvement
The Project activities are not expected to have significant impact on environmental and social
aspect. An assessment of the environmental and social impacts of each component can be
seen in section IV.
MoRA has prepared a Stakeholder Engagement Plan (SEP) and will implement it to ensure
that stakeholder engagement is conducted on the basis of timely, relevant, understandable,
and accessible information, in a culturally appropriate format. MoRA will ensure that both the
format and location of the consultations are inclusive and accessible. The SEP includes a
grievance redress mechanism (GRM) which will allow stakeholders, beneficiaries, and
employees working on the Project to raise potential concerns about the Project.
• Status of establishment of the GRM (procedures, staffing, awareness building, and
so on);
• Quantitative data on the number of complaints received, the number that were
relevant, and the number resolved;
• Qualitative data on the type of complaints and answers provided, issues that are
unresolved;
• Time taken to resolve complaints;
• Number of grievances resolved at the lowest level, raised to higher levels;
• Any particular issues faced with the procedures/staffing or use;
• Factors that may be affecting the use of the GRM/beneficiary feedback system;
• Any corrective measures adopted.
10. MONITORING AND REPORTING
Midyear and annual progress report on the Project activities will be available at the Project
office and available on the MoRA web page: https://kemenag.go.id. The specific web page
for the Project will be established before the Project starts.
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Annex 1: The Summary of Public Consultation on April 23, 2019
Summary of Public Consultation
Madrasah Education Quality Reform Project
23 April 2019, Jakarta
No Time Venue Participants Key issue raised during the
consultation
How the issues will be addressed
in the SEP, ECOP, LMP & Soc
Impact Assessment
1 23 April
2019, jam
09.00 –
11.00
Ditjend PendIs
Room, MoRA
Office
Attended by 25
participants from the
elements:
• Ministry of Finance
• Ministry of Environment
and Forestry
• DKI Jakarta Province (Environmental Services)
• Coordinating Ministry of Human and Cultural Development
• MoRA (relevant Directorates)
• CSOs: Muhammadiyah and Maarif Nahdlatul Ulama (NU)
• The World Bank
Remarks from Director General of Pendidikan Islam:
- Indonesia in the future is highly dependent on quality human resources,
therefore the quality of education must continue to be improved.
- Ministry of Religion already knows its weaknesses and weaknesses in managing
education. One reason is limited budget.
- MoRA conducts an exit strategy to address quality education funding through
collaboration with the World Bank.
- Positive support has been provided by Bappenas and the Ministry of Finance
and is currently awaiting administrative requirements from Bappenas and the
Ministry of Finance to immediately negotiate with the World Bank.
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No Time Venue Participants Key issue raised during the
consultation
How the issues will be addressed
in the SEP, ECOP, LMP & Soc
Impact Assessment
The consultation was open
by Director General of
Pendidikan Islam. The
consultation moderated
and closed by Director of
KKSK
Madrasah schools under Muhammadiyah
also have limited facilities and
infrastructure, and even many madrasahs
are poor in education facilities in
accordance with quality standards. Does
the Project pay attention to this?
The project does not specifically build
facilities and infrastructure.
Component 1 indirectly provides
development of facilities &
infrastructure. Each school through e-
RKAM must conduct a self-assessment
to plan the use of BOS.
Teachers should not only be given
knowledge of teaching materials but also
learning related to the care of the
surrounding environment, especially for
those who live in remote areas, coastal
such as getting children to wash their
hands before eating, getting children to
brush their teeth in the morning.
Good input and will be considered in
developing learning modules.
Need also to encourage “sekolah ramah anak”/ children friendly school- At the moment some awareness have been made for teachers
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No Time Venue Participants Key issue raised during the
consultation
How the issues will be addressed
in the SEP, ECOP, LMP & Soc
Impact Assessment
Maarif NU welcomed the plan to improve
the quality of madrasah education. What
is the model of cooperation in managing
e-waste?
The Project will do public campaign
through distributing poster E-COP and
location of Drop Point
The Project will provide capacity
building for PIUs, districts/cities,
schools in managing e-waste.
Electronic waste is specific waste which is
categorized as B3 waste and requires a
Drop Box. For the DKI area, Dropping
Points have been provided for
transportation by licensed companies.
The Project has been taking care
about e-waste through E-COP.
DKI Jakarta has provided Drop Box in
some schools and universities. Need
information the estimation volume of
each location from Component 4 in
Jakarta area. This is to anticipate the Drop
Box capacity when it is full, e-waste will
be taken by a licensed company.
Good information and very useful. The
Project through PIU will follow up and
need data the location of Dropping
Points in Jakarta Province from Dinas
LH under DKI Jakarta.
So far education data in DG Pendis is very
difficult to be accessed by the public,
including by government agencies. The
existing EMIS, Simpatika applications are
updated. It is highly expected that
through Component 4 the existing
Through Component 4 the Project will
make improvements to data and
applications. Existing systems (such as
EMIS and Simpatika) will be integrated
with the latest applications and data.
The Project will open access to
13
No Time Venue Participants Key issue raised during the
consultation
How the issues will be addressed
in the SEP, ECOP, LMP & Soc
Impact Assessment
applications will be synergized with new
applications and the data will be up dated
according to existing conditions and easily
accessible to all parties.
information for the public, including
data on teachers, students and
madrasahs/schools that have received
training or assistance from the Project
and regular project reports and other
information relating to the operational
of the Project.
For the grievance redress mechanism
will be opened various accesses
through:
• twitter, facebook (will be ready before the Project starts)
• Email: Project’s email address (will be ready before the Project starts)
• Kantor Proyek/PIU, Direktorat Jenderal Pendidikan Islam, Gedung Kementrian Agama, Lt 6, Jl. Lapangan Banteng Barat No 3-4, Jakarta Pusat.
• Hotline number: can be text through WA or SMS (will be ready before the Project starts)
Data on education in MoRA is very
minimal and the level of use of the budget
is also still low. This is one of the
constraint in related to providing BOS
Agree, Component 4 is designed to
solve those problem as well as
Component 1 through e-RKAM.
14
No Time Venue Participants Key issue raised during the
consultation
How the issues will be addressed
in the SEP, ECOP, LMP & Soc
Impact Assessment
support. Hopefully with Component 4
there is a significant improvement in data
and is able to use the budget properly.
If the Project start in 2019 please be sure
MoRA has proposed allocation proper
budget to MoF to cover activities in 2019
till 2024.
The Ministry of Religion has proposed
a project budget that is not too large
for 2019. The budget for project
launch activities and the formation of
a Project Team (functional team) while
the budget for 2020 and so on
requires a larger allocation than the
first year.
Closing:
1. MoRA will do bigger public consultation to discuss more detail on substance 2. Involving more CSO, not only NU and Muhammadiyah 3. Also to involve professional such as teacher association – to get input from
education perspective
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The list of attendees of the Public Consultation, April 23, 2019
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17
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Public Consultation on April 23, 2019
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20
ANNEX 2: GRIEVANCE/INQUIRY RECORD
GRIEVANCE/INQUIRY RECORD (Form A)
Instructions: This form is to be completed by staff receiving the inquiry or grievance and kept in the Project’s file. Attach any
supporting documentation/letters as relevant.
Date Grievance Received:
Name of Staff Completing Form:
Grievance Received (check √):
□ National □ City/Town □ Municipality □ Village
Mode of Filing Inquiry or Grievance (check √):
□ In person □ Telephone □ E-mail □ Phone Text Message □ Website
□ Grievance/Suggestion box □ Community meeting □ Public consultation □ Other ______________
Name of Person Raising Grievance: (information is optional and always treated as confidential)
Gender: □ Male □ Female
Address or contact information for Person Raising Grievance: (information is optional and confidential)
Location where grievance/problem occurred [write in]
National:
Town/City: Province: Village:
Brief Description of Grievance or Inquiry: (Provide as much detail and facts as possible)
Category 1 Social Safeguards
Category 2 Environmental Safeguards
Category 3 Grievances regarding violations of policies, guidelines and procedures