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Based on Nonprofit Lifecycles: Stage-based Wisdom for Nonprofit Capacity by Susan Kenny Stevens, Ph.D. Stage-based Nonprofit Lifecycles A Model for Assessing Organizational Health and Capacity Facilitated by: Lynda Gerty, Engagement Director November 25, 2014
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Stage-based Nonprofit Lifecycles...Objectives • Explore capacity from a stage-based perspective • Consider how to set realistic expectations • Examine the benefits of applying

Jul 13, 2020

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Page 1: Stage-based Nonprofit Lifecycles...Objectives • Explore capacity from a stage-based perspective • Consider how to set realistic expectations • Examine the benefits of applying

Based on Nonprofit Lifecycles: Stage-based Wisdom for Nonprofit Capacity by Susan Kenny Stevens, Ph.D.

Stage-based Nonprofit Lifecycles A Model for Assessing Organizational Health and Capacity

Facilitated by: Lynda Gerty, Engagement Director November 25, 2014

Page 2: Stage-based Nonprofit Lifecycles...Objectives • Explore capacity from a stage-based perspective • Consider how to set realistic expectations • Examine the benefits of applying

“We envision a future where every community organization mindfully engages passionate citizens.”

-Our Vision

Page 3: Stage-based Nonprofit Lifecycles...Objectives • Explore capacity from a stage-based perspective • Consider how to set realistic expectations • Examine the benefits of applying

Objectives

• Explore capacity from a stage-based perspective • Consider how to set realistic expectations • Examine the benefits of applying this model to improve

your mission and program delivery • Begin to identify your organizational lifecycle • Identify concrete steps to build organizational capacity in

governance, management, financial resources and/or administrative systems

Page 4: Stage-based Nonprofit Lifecycles...Objectives • Explore capacity from a stage-based perspective • Consider how to set realistic expectations • Examine the benefits of applying

Let’s get to know each other

In your own words, share the mission of your organization.

What do you love about where you live, and how you live?

Share the story of a leader

who positively influenced you.

Tweet about today’s session: @vantagepnt #governance

Page 5: Stage-based Nonprofit Lifecycles...Objectives • Explore capacity from a stage-based perspective • Consider how to set realistic expectations • Examine the benefits of applying

Capacity Counts

CAPACITY

Organizational capability and competence expressed in terms of its...

1. Management

2. Governance

3. Financial Resources

4. Administrative Systems

(c) 2001 Susan Kenny Stevens, Ph.D. Licensed to Vantage Point Strategies Society through 2017. All rights reserved

Page 6: Stage-based Nonprofit Lifecycles...Objectives • Explore capacity from a stage-based perspective • Consider how to set realistic expectations • Examine the benefits of applying

Capacity Building

Strengthening the organizational platform which supports and sustains your mission and programs

Ad

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Go

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e

Fin

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I S

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PROGRAMS

(c) 2001 Susan Kenny Stevens, Ph.D. Licensed to Vantage Point Strategies Society through 2017. All rights reserved

Page 7: Stage-based Nonprofit Lifecycles...Objectives • Explore capacity from a stage-based perspective • Consider how to set realistic expectations • Examine the benefits of applying

Not-for-Profit Lifecycle Stages

(c) 2001 Susan Kenny Stevens, Ph.D. Licensed to Vantage Point Strategies Society through 2017. All rights reserved

Page 8: Stage-based Nonprofit Lifecycles...Objectives • Explore capacity from a stage-based perspective • Consider how to set realistic expectations • Examine the benefits of applying

Lifecycle Theory

Diagnostic not Deterministic

Not necessarily sequential or evolutionary

Not age or size dependent

Holistic

(c) 2001 Susan Kenny Stevens, Ph.D. Licensed to Vantage Point Strategies Society through 2017. All rights reserved

Page 9: Stage-based Nonprofit Lifecycles...Objectives • Explore capacity from a stage-based perspective • Consider how to set realistic expectations • Examine the benefits of applying

Gut Check…

What lifecycle stage do you think best describes your organization?

Why?

(c) 2001 Susan Kenny Stevens, Ph.D. Licensed to Vantage Point Strategies Society through 2017. All rights reserved

Page 10: Stage-based Nonprofit Lifecycles...Objectives • Explore capacity from a stage-based perspective • Consider how to set realistic expectations • Examine the benefits of applying

Benefits of Lifecycle Thinking

• Gives you vocabulary to understand “where you are” and puts challenges in perspective

• You realize you’re “normal” and not the only one

• A way to talk to external audience about where you are – and what you need to make progress.

• Depersonalizes management, staff and even board weaknesses

Page 11: Stage-based Nonprofit Lifecycles...Objectives • Explore capacity from a stage-based perspective • Consider how to set realistic expectations • Examine the benefits of applying

Lifecycle Stage #1: Idea

(c) 2001 Susan Kenny Stevens, Ph.D. Licensed to Vantage Point Strategies Society through 2017. All rights reserved

Page 12: Stage-based Nonprofit Lifecycles...Objectives • Explore capacity from a stage-based perspective • Consider how to set realistic expectations • Examine the benefits of applying

Challenges of the Idea Stage

• Identifying an unmet need

• Converting the idea into action

• Developing mission and vision

• Mobilizing the support of others

(c) 2001 Susan Kenny Stevens, Ph.D. Licensed to Vantage Point Strategies Society through 2017. All rights reserved

Page 13: Stage-based Nonprofit Lifecycles...Objectives • Explore capacity from a stage-based perspective • Consider how to set realistic expectations • Examine the benefits of applying

Lifecycle Stage #2: Start-up

(c) 2001 Susan Kenny Stevens, Ph.D. Licensed to Vantage Point Strategies Society through 2017. All rights reserved

Page 14: Stage-based Nonprofit Lifecycles...Objectives • Explore capacity from a stage-based perspective • Consider how to set realistic expectations • Examine the benefits of applying

Challenges of the Start-up Stage

• Sharing vision & organizational responsibility with staff, board and constituencies

• Hiring versatile staff Leveraging sweat equity into outside support

• Knowing when to say “no” • Living within financial means

(c) 2001 Susan Kenny Stevens, Ph.D. Licensed to Vantage Point Strategies Society through 2017. All rights reserved

Page 15: Stage-based Nonprofit Lifecycles...Objectives • Explore capacity from a stage-based perspective • Consider how to set realistic expectations • Examine the benefits of applying

Lifecycle Stage #3: Growth

(c) 2001 Susan Kenny Stevens, Ph.D. Licensed to Vantage Point Strategies Society through 2017. All rights reserved

Page 16: Stage-based Nonprofit Lifecycles...Objectives • Explore capacity from a stage-based perspective • Consider how to set realistic expectations • Examine the benefits of applying

Challenges of the Growth Stage

• Too much to do, too little time • Identifying distinctive competence • Developing board ownership • Beginning to formalize organizational structure • Creating a program and strategic focus that doesn’t trap

creativity and vision • Becoming comfortable with change • Diversifying revenues and managing cash flow

(c) 2001 Susan Kenny Stevens, Ph.D. Licensed to Vantage Point Strategies Society through 2017. All rights reserved

Page 17: Stage-based Nonprofit Lifecycles...Objectives • Explore capacity from a stage-based perspective • Consider how to set realistic expectations • Examine the benefits of applying

Lifecycle Stage #4: Maturity

(c) 2001 Susan Kenny Stevens, Ph.D. Licensed to Vantage Point Strategies Society through 2017. All rights reserved

Page 18: Stage-based Nonprofit Lifecycles...Objectives • Explore capacity from a stage-based perspective • Consider how to set realistic expectations • Examine the benefits of applying

Challenges of the Maturity Stage

• Remaining client-centered, rather than policy-bound

• Keeping staff motivated around the mission

• Building financial footings of endowment or reserves

• Maintaining their programmatic “edge,” cycling programs in and out based on continued relevancy

• Becoming “position” rather than “person” dependent

(c) 2001 Susan Kenny Stevens, Ph.D. Licensed to Vantage Point Strategies Society through 2017. All rights reserved

Page 19: Stage-based Nonprofit Lifecycles...Objectives • Explore capacity from a stage-based perspective • Consider how to set realistic expectations • Examine the benefits of applying

Lifecycle Stage #5: Decline

(c) 2001 Susan Kenny Stevens, Ph.D. Licensed to Vantage Point Strategies Society through 2017. All rights reserved

Page 20: Stage-based Nonprofit Lifecycles...Objectives • Explore capacity from a stage-based perspective • Consider how to set realistic expectations • Examine the benefits of applying

Challenges of the Decline Stage

• Reconnecting with community need, discarding duplicative programs that add no value

• Remembering that policies, procedures, systems and structure are no substitute for creativity and risk-taking

• Keeping board informed and engaged • Raising enough operating income so reserves are not

drawn down for everyday use • Examining the budget for top-heavy administrative

expenses

(c) 2001 Susan Kenny Stevens, Ph.D. Licensed to Vantage Point Strategies Society through 2017. All rights reserved

Page 21: Stage-based Nonprofit Lifecycles...Objectives • Explore capacity from a stage-based perspective • Consider how to set realistic expectations • Examine the benefits of applying

Lifecycle Stage #6: Turnaround

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(c) 2001 Susan Kenny Stevens, Ph.D. Licensed to Vantage Point Strategies Society through 2017. All rights reserved

Page 22: Stage-based Nonprofit Lifecycles...Objectives • Explore capacity from a stage-based perspective • Consider how to set realistic expectations • Examine the benefits of applying

Challenges of the Turnaround Stage

• Finding a turnaround champion and letting them lead • Establishing a turnaround culture and mindset • Committing to a consistently frank and open dialogue

with constituents, funders and the community • Cutting expenditures to reflect realistic income • Restoring eroded community credibility through

consistency, honesty and program results

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(c) 2001 Susan Kenny Stevens, Ph.D. Licensed to Vantage Point Strategies Society through 2017. All rights reserved

Page 23: Stage-based Nonprofit Lifecycles...Objectives • Explore capacity from a stage-based perspective • Consider how to set realistic expectations • Examine the benefits of applying

Lifecycle Stage #7: Terminal

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(c) 2001 Susan Kenny Stevens, Ph.D. Licensed to Vantage Point Strategies Society through 2017. All rights reserved

Page 24: Stage-based Nonprofit Lifecycles...Objectives • Explore capacity from a stage-based perspective • Consider how to set realistic expectations • Examine the benefits of applying

Challenges of the Terminal Stage

• Accepting responsibility for organizational renewal or

termination • Resisting the urge to blame others for terminal

situation • Communicating termination plans to clients and

making appropriate referrals • Closing up shop in an honorable manner, worthy of

the care in which the nonprofit was founded

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(c) 2001 Susan Kenny Stevens, Ph.D. Licensed to Vantage Point Strategies Society through 2017. All rights reserved

Page 25: Stage-based Nonprofit Lifecycles...Objectives • Explore capacity from a stage-based perspective • Consider how to set realistic expectations • Examine the benefits of applying

Lifecycle Model: In other words…

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(c) 2001 Susan Kenny Stevens, Ph.D. Licensed to Vantage Point Strategies Society through 2017. All rights reserved

• Idea: The Magnificent Obsession

• Start-up: _____________________________

• Growth: ______________________________

• Maturity: _____________________________

• Decline: ______________________________

• Turnaround: __________________________

• Terminal: _____________________________

Page 26: Stage-based Nonprofit Lifecycles...Objectives • Explore capacity from a stage-based perspective • Consider how to set realistic expectations • Examine the benefits of applying

Let’s Break & Re-energize

Page 27: Stage-based Nonprofit Lifecycles...Objectives • Explore capacity from a stage-based perspective • Consider how to set realistic expectations • Examine the benefits of applying

Nonprofit Capacity in Close Alignment

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(c) 2001 Susan Kenny Stevens, Ph.D. Licensed to Vantage Point Strategies Society through 2017. All rights reserved

Page 28: Stage-based Nonprofit Lifecycles...Objectives • Explore capacity from a stage-based perspective • Consider how to set realistic expectations • Examine the benefits of applying

Nonprofit Capacity Out of Alignment

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(c) 2001 Susan Kenny Stevens, Ph.D. Licensed to Vantage Point Strategies Society through 2017. All rights reserved

Page 29: Stage-based Nonprofit Lifecycles...Objectives • Explore capacity from a stage-based perspective • Consider how to set realistic expectations • Examine the benefits of applying

Lifecycle Identification Activity

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(c) 2001 Susan Kenny Stevens, Ph.D. Licensed to Vantage Point Strategies Society through 2017. All rights reserved

Page 31: Stage-based Nonprofit Lifecycles...Objectives • Explore capacity from a stage-based perspective • Consider how to set realistic expectations • Examine the benefits of applying

Discussion and Action Planning

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What is in sync? What is out of sync? What insights did this bring? What should be done with this information? How would you approach and plan an in-depth lifecycle assessment? Who should be involved? What first steps should be taken next?

Page 32: Stage-based Nonprofit Lifecycles...Objectives • Explore capacity from a stage-based perspective • Consider how to set realistic expectations • Examine the benefits of applying

What’s the point…

Once you know where you are… …you can begin to decide where you want to go.

• What immediate changes, if made, would improve your organization’s capacity or better support the stage you are in? • What long-term capacity changes, if made, would help support your organization in the desired phase of development? • Which of these changes can you make on your own? • Which require additional resources?

Page 33: Stage-based Nonprofit Lifecycles...Objectives • Explore capacity from a stage-based perspective • Consider how to set realistic expectations • Examine the benefits of applying

Evaluation

Your Feedback is Important!

By filling it out you help us learn and improve our programs.

Thank you.

Page 34: Stage-based Nonprofit Lifecycles...Objectives • Explore capacity from a stage-based perspective • Consider how to set realistic expectations • Examine the benefits of applying

Thank you!

Lynda Gerty, Director of Engagement [email protected]

Vantage Point 604.875.9144 1183 Melville Street Vancouver, B.C. V6E 2X5 [email protected]

@vantagepnt facebook.com/vantagepnt

linkedin.com/company/vantagepnt