ST RS ST RS Southern Illinois University Carbondale What Happened in Business Didn’t Stay in Business Tabitha Stone.

ST RS Southern Illinois University Carbondale

What Happened in Business Didn’t Stay in Business

Tabitha Stone

ST RS Southern Illinois University Carbondale

How the STARS Retention Program Became a Best Practice

and is Influencing University Policies and Procedures

Southern Illinois University Carbondale

Carnegie-rated Research University

Tier one of “Top Public Universities: National Universities” in US News & World Report’s “Best Colleges 2016”

Ranked 27th in the 2015 Forbes “America’s Most Entrepreneurial Universities”

13,461 undergrads from all 50 states & 93 countries

200+ majors, minors & specializations

29% of undergrads are minority students

86% of classes = fewer than 30 students

Student to faculty ration 15:1

Yearly tuition and fees $12,251 Total Costs $25,986

What Happened in Business

Changing Environment

Increasing cost of Higher Education

Performance Based Funding Enrollment Decline Changes in Federal Financial Aid

University Reinstatement Policy Changes

STARS ProgramSteps Towards

Academic Responsibility and Success

What Do We Want for Our Students?Who Needs Help First?

Primarily, reinstatement and re-entry students

Special admission circumstances

Change of Major students, new to the College of Business

What Do We Want for Our Students?What Can We Change?

Behaviors Through ‘Structured Engagement’

Assessment trends show a lack of motivation, discipline, and/or coping skillsConnections and involvement with the college encourage retention and behavioral changes

Students were previously admitted, so they have already demonstrated academic abilities/skills. So, what do we change?

Limit: 14 credit hours “C” grades or higher

Documented study and/or tutoring time each weekScheduled meetings

Enrollment Management (3)Advisement (2)Department Chair (1)

Bi-Weekly Progress checksMandatory class attendance and signaturesCareer counselingDegree-completion planningEnd of Semester evaluation

Program Requirements

One Student at a Time

“The STARS Program made me a better student by teaching me to organize the rest of my college years. Before, I would just go to school and did not have any goals. The STARS Program introduced me to different study techniques, including a daily study schedule to follow … I communicate with my instructors now about problems I am having in class. STARS showed me I could get good grades if I worked hard. It is a great program, as long as you follow the plan. With everything I learned through the STARS Program, I was able to earn an ‘A’ on the final exam in one of the most demanding Finance courses … I work hard for everything now.” BS Finance May 2013

- J.W. – STARS Fall 2011 (Pilot)

“Hey,

Attached are my sign in sheets and screen shots.  Also ... I earned a 105% on my Anthropology midterm!!!! AND a 149/150 on my first paper for that class.  I’m super excited!  Hope you’re having a great week. :)” - A.L.– STARS Spring 2012

Lessons LearnedUpdated Data

34%

30%

36%

30 GRADUATED

27 ELIGIBLE to REGISTER

32 SUSPENDED

Since Fall 201189 Participants

Average SIU GPAPre-STARS GPA 1.714Current SIU GPA 2.006

15.7% INCREASE

Lessons LearnedRetention

11 REGISTERED

16 NOT REGISTERED

Fall 201527 Eligible to Register

41%

59%

$1,107,200

Credit Hours Generated Fall 2011 through Summer 2015

3351In Progress Fall 2015

109Tuition dollars alone

What Do We Want for Our Students?Didn’t Stay in Business

October 2012 – Presentation to Deans Council

Provost called upon all academic units to develop a similar program

January 2013 –New University Policy regarding Petitions for Reinstatement

Fall 2014 College of Education developed STEPS “Steps Towards Educational Progress and Success”

Fall 2014 College of Applied Sciences and Arts developed Faculty Engagement Initiative N.E.A.T.

No-Shows Engage Assess Term

Timeline of Events

What Do We Want for Our Students?Best Practice

“The STARS program in Business is indeed the gold standard for support for students seeking re-instatement”

Dr. James AllenAssociate Provost for Academic ProgramsSouthern Illinois University Carbondale

What Do We Want for Our Students?College of BusinessSTARS Program

STARS Program:http://business.siu.edu/services/stars.html

STARS Information Packet:http://business.siu.edu/_common/documents/Stars_Info_Packet.pdf

STARS Application Form:http://business.siu.edu/_common/documents/STARS_Application_Form.pdf

Questions

Tabitha StoneAssistant Dean

University CollegeSouthern Illinois University

Carbondale, [email protected]

What Happened In Business Didn’t Stay in Business