ST. MICHAEL'S HOSPICE NEWS SUMMER 2019 P17 Corporate P15 Community P4 Trustees
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S T. M I C H A E L ' S H O S P I C E N E W S S U M M E R 2 0 1 9
P17 Corporate
P15 Community
P4 Trustees
C H I E F E X E C U T I V E ’ S B R I E F01 I N F O R M A T I O N S U M M E R 2 0 1 9 s tmichaelshospice.org.uk C O N T E N T S 02
During this year we have been busy reviewing services and beginning to draft our future strategy. I am excited by this process as an opportunity to focus on enhancing services to benefit patients and families but also explore other avenues to reach out to more people. One thing is for certain; we’re not standing still.
I’m delighted to finally announce that our eleventh store is being launched and we should be opening our doors in Kempshott soon. This store has been a long-time target for us and we hope it will contribute
Chief Executive's Brief
Contents
Welcome to the Summer edition of InFormation, please take the time to read everything currently going on at your Hospice. I always find writing to you such a beneficial process as it prompts me to reflect on what has happened recently and plan ahead as we continue to serve this great community.
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03
0103
15-16
Trustees Update
Retail Update
Volunteers
Vice Patrons
Supporters
Fundraising Update
Trusts Update
Spotlight: Family Support Team
Inspiration: James White
News of Company Support
New Event: Firewalk
Events Update
Calendar of Events
St. Michael’s Home Care
CEO Report
Director of Patient Services Report
Community Spirit
Hospice
EventsHome Care
Reports
Corporate
Community
significant funding to support families. This is the second shop we’ve opened in the last twelve months and it’s great to see our venture in Four Marks exceeding all expectations. I must thank the local community for supporting us and making us feel so welcome.
Our fundraising events have kicked off and have been really well supported, having raised substantial amounts for the Hospice. It was a real pleasure to welcome so many of you to our Sunflower Celebration at the start of June and I appreciated meeting families returning to the Hospice.
In June it was also an honour to recognise some of our long serving volunteers, some of whom have dedicated over 25 years to support us. One highlight was to accompany Alfredo and Eileen Lavorgna to the Place to be Proud of Awards at the Haymarket Theatre in Basingstoke. It was amazing to see them recognised in the top three of Basingstoke’s volunteers of the year. Thank you once again for your continued support; through this, you make us who we are.
Destination Basingstoke
Place to be Proud of Awards
L-R Tracy Sandle, Laura Williams, Alfredo and
Eileen Lavorgina, Jackie Ridge, Iain CameronIain CameronC H I E F E X E C U T I V E
Trustees
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St. Michael’s Home Care
R E P O R T S A N D H O M E C A R E stmichaelshospice.org.uk T R U S T E E S
I am sure you will be aware of the staffing challenges facing all care providers across the country and sadly we at St. Michael’s Home Care are no exception. With 110,000 vacancies in the sector at any one time, it is a very real issue.
To tackle this, the company is undergoing some massive changes to support our staff and to ensure we are offering the highest quality care, thereby also meaning we can keep generating vital funds for the Hospice.
We are moving to an exciting new paperless system with all of the team receiving mobile phones to run the new software, and we have partnered with ‘The HR Dept,’ based near
Michele TaylorR E G I S T E R E D M A N A G E R
In April, we were delighted to welcome our new Clinical Psychologist, Dr. Jason Spendelow, to our team. Since joining us, Jason has enhanced what was previously known as our bereavement service and after making some exciting changes we are proud to launch our Family Support Team. You can read more about the team on pages 19 and 20.
Jason and his team provide a range of support services to patients and family members. At St. Michael’s Hospice patients and family members will now be able to access a four-tiered system of interventions that seeks to offer the least obtrusive support, ranging from General Support (i.e. general
As always, the last 3 months have been busy, challenging and rewarding. In our last newsletter I talked about the national challenge healthcare faces recruiting Registered Nurses and how we at St. Michael’s are no exception. We still have some vacancies, so if you know anybody who may be interested, please let them know!
Fleet, who are providing us with great advice and supporting us to recruit some fantastic new Care Support Workers.
Director of Patient Services Report
advice and guidance); Foundation Support (i.e. volunteer listeners, complementary therapists, bereavement evenings); Specific and professional support (i.e. counselling, chaplaincy, social work) and Specialist Clinical Support (i.e. Clinical Psychology).
In the next issue, I look forward to introducing you to our new Information Governance Team. Until then, I hope you all have a lovely summer.
Julie SpreadburyD I R E C T O R O F P A T I E N T S E R V I C E S
I N F O R M A T I O N S U M M E R 2 0 1 9
ANDREW CHANCELLOR C H A I R M A N
Andrew has been a Trustee at the Hospice for 10 years and is currently the Chairman. With an initial background in Banking and Management Consultancy, Andrew is now CEO of his own Stem-Cell business based in London and works with many high-profile sports stars around the world. In his role as Chairman he works closely with our Chief Executive providing support and advice along with developing operational objectives.
DR. HUGH FREEMANHugh has been a part of the Hospice since its very beginning as well as being an active GP in North Hampshire for over 40 years. He is also involved with St. Michael’s Home Care and is currently their Chair of the Board. Hugh was the first Chair of the North Hampshire Clinical Commissioning Group.
SUZIE SCOTT-MALDENSuzie represents the ‘Friends’ of St. Michael’s Hospice on the Trustee board. The ‘Friends’ are a group of people who fundraise for the Hospice. Suzie has been with the Hospice since the beginning helping in day care and on reception. Suzie is a Magistrate for North West Hampshire and has been for the last 35 years.
CHRIS BURGHESChris joined the Royal Free Charity, which supports the Royal Free London NHS Foundation Trust, as Chief Executive in 2010. Since then Chris has overseen the strategic change of the organisation from a grant making body to direct service provider and a rapid increase in income. Prior to that he held senior roles at the National Farmers’ Union and the Fire Fighters Charity.
CHRISTIAN DE FERRANTIChristian is the daughter-in-law of Basil de Ferranti, the benefactor who bought the building for the Hospice in the 1990s. She lives near Basingstoke and runs an art school, College Arts, in a farm building. Previously, Christian taught 6 and 7 year-olds in London and trained further as a dyslexia teacher. She has also been a Trustee at Radio 210 in Reading where she helped the radio station in their fight to keep their radio licence.
Last month we introduced to you six of the trustees who sit on our Hospice board. As promised, here are introductions for the remaining five.
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RetailUpdate
The first quarter of 2019 has been a time of change for us and the focus has been very much on our people.
We have recruited a manager for our Kempshott store, Gavin Page, who was Acting Store Manager in Chineham and an Assistant Manager. With three leavers to replace across Hook, Brighton Hill, and the Furniture Store, and a new manager for Chineham, we are excited to welcome some new staff to join us in our retail stores.
We have also recruited a Distribution Centre Manager, Sue Foyle, who was Manager at our Overton Store, so we are backfilling her position. I am looking forward to Sue starting in the Distribution Centre so we can improve efficiencies, quality of items and increase our income from recycling.
Our sales from eBay have been steady with approximately £1,000 additional income at the time of writing and Gift Aid has started strongly this year which is vital to help us reach our profit target.
RetailUpdate
Ann SchusterHEAD OF RETA I L
Finally, I am very pleased to announce that we have now signed and completed on the lease for our new shop in Buckingham Parade, Kempshott and our contractors are currently on site working on the electrics, décor, flooring and more. We will be open in July and look forward to seeing you in our eleventh shop soon.
ROUND UP FOR YOUR HOSPICE?
We are always looking at ways to increase income for our Hospice
so we are asking customers if they would like to round up their payment
for items they are buying to the nearest pound. Thanks to the kind
generosity of our customers this has so far brought in over £900 and
should continue to grow as our retail teams get into the habit of asking
everyone if they would like to “round up for our Hospice”.
Eileen and Alfredo Lavorgna were nominated for the ‘Volunteer of the Year’ Award at the ‘Destination Basingstoke Place to be Proud of Awards’ held at the Haymarket Theatre and they made the shortlist of finalists! Well done to you both! Alfredo and Eileen are pictured on page 1.
Eileen and Alfredo do so much for St. Michael’s Hospice and the local community. They have volunteered for 19 years as fundraisers but their role has always gone beyond this. They grow hundreds of plants and sell them at events throughout Basingstoke with all money raised donated to the Hospice. They also do House to
House collections and organise the collecting units at local shops and organisations, however, no amount of money could be placed on how treasured they are and how much of an asset they are to the Hospice. They are well recognised amongst staff, volunteers and supporters too with their friendly and helpful attitude.
DESTINATION BASINGSTOKE PLACE TO BE PROUD OF AWARDS
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Volunteering
This year we are celebrating the 5th anniversary of the association between Odiham Cottage Hospital and St. Michael’s Hospice to provide a volunteer-led befriending service in the Odiham, Hook, Hartley Wintney and Old Basing areas.
Since the introduction of the service, our volunteers have made over 4,500 visits to patients who are lonely or isolated as well as being unwell. Befrienders make an enormous difference in people’s lives but the relationship goes both ways with both sides gaining so much from the experience. To celebrate the anniversary of the Befriending Service we held an anniversary party at Odiham Cottage Hospital on Monday 1st July and look forward to sharing with you pictures from the event in our next issue of InFormation.
Helena Maskell Tracy SandleVOLUNTARY SERV ICES MANAGER DEPUTY VOLUNTARY SERV ICES MANAGER
The amazing volunteers who support St. Michael’s Hospice.
National Volunteering Week is the ideal time for St. Michael’s Hospice to once again thank the amazing team of people who support the Hospice in so many ways through volunteering.
762 volunteers give their time within the Hospice, in our Retail Stores, out in the community as Befrienders, and at our Fundraising activities and events. Their hard-work and commitment really does underpin all the services the Hospice provides to patients, families and supporters.
We held our 2019 Long Service Awards in June at the Hospice, presenting 32 amazing volunteers with their certificate and their badge and afterwards enjoying an afternoon tea.
What a lovely afternoon it was celebrating their commitment and loyalty to the Hospice. Thank you from all the staff for your continuing contribution in making this Hospice a wonderful place for our patients and families. This year, awards went to:
Valarie HubbardDiana Berwick Sara AllenbySue Poulter
Wendy RayJan Williamson
Marge DayMargaret Hedderly
Rod StewartVicky HowardMargaret West
Julia Burke
Jean BernstenRita LennardRicky Birch
Linda Carter
VOLUNTEER LONG SERVICE AWARDS
10YEARS
30YEARS
25YEARS
15YEARS
20YEARS
Denise TarnerMoira Lyons Janet Horley
Lilian Else
Susan TravellVirginia Budd
Graham BlackburnMike Pincombe
Nicola PhilpottsNikki Acton
Claire Howes
Cathy O’BrienJoan O’Brien
Helen Gallagher
Sandy MurphyPatricia Knott
VOLUNTARY SERVICES
5TH ANNIVERSARY OF THE OCH / ST. MICHAEL’S HOSPICE BEFRIENDING SERVICE
In the last financial year, the Hospice
volunteer workforce gave a staggering
80,831 hours which equates to a monetary saving of
£816,410.
Vice-Patrons
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Each year we recognise a number of our most dedicated and outstanding fundraising supporters and invite them to become Vice-Patrons of St. Michael’s Hospice for the coming year.
Robert Applin
Judith Astles
Monika Balstone
Debby Bridger
Diane Brooks
Steph Cameron
Tim Clayton
Roger Day
Mark Dolby
Lynn Earle
Ann Eaton
Alexander Edgson
Owen Ford
Pauline Gentry
Clare Gould
Tony & Jenny Green
Danielle Hawkins
Laura Holmes
Francesca Kebby
Mark Lane
Mike Larby
Alfredo & Eileen Lavorgna
Nicola Lawrence
Jean Lynn
Anthony Marten
Helena Maskell
David Mason
Steve McAvoy
Rebecca McCoy
Paul & Anne Mitchell
Sue O'Flinn
Stephen & Nicola Philpotts
Barbara Pinchen
Mike & Wanda Pincombe
John & Linda Pope
Louise Pougher
Kay Pugh
Nicholas Roper
Tracy Sandle
Carly Skillett
Barry Smith
Charles Topping
Graham Watling
Janice Webb
Liam & Laura Williams
Kathy Wilson
The Friends of St. Michael’s Hospice
OF ST. MICHAEL ' S HOSP ICE 2019 / 2020
Our Vice-Patrons are all involved in supporting the Hospice in so many ways through different events, activities and campaigns. Thank you so much to the following supporters for your devotion and tireless support to St. Michael’s:
Our Brilliant Patrons
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Our SupportersMany of the runners at this year’s Basingstoke Run were happy to tell us why they were out supporting the Hospice. We thought you might enjoy some of their comments.
By T, Hospice volunteer, aged 15
If I had more time, maybe I’d appreciate things more. The smell of the air after it’s
rained; the sound of the birds waking up in the morning, or the taste of cold water on a hot day. If I weren’t so hurried, trying my best to rush through life to the next thing,
maybe I’d be happier. Time is so obscure. If you had to explain time to somebody who had never heard of it, what would you say? How would you explain that you only had so many seconds in a day, but you never
stop to think that, as each one passes, you’ll never see it again? How would you
explain that you always seem to be wishing time away, looking forward to something
or other, and never stop to appreciate the time that you have right now?
If I had more time, maybe I’d appreciate things more. Or maybe I’d appreciate them less. If I had an unlimited amount
of time, I would never stop to think about what’s happening in the moment, because
there would always be other moments.
There will never be more moments. I have to love all of them as they pass.
ThoughtsTimeon
Woodland Walk
Basingstoke Run
Trusts Update
Fundraising Update
Trusts and other grant making institutions remain an important source of income for St. Michael’s Hospice (North Hampshire). We currently enjoy the support of a number of charitable trusts. Some of our benefactors have been helping us since the beginning, others have donated more recently.
The last few months have been very busy thanks to all our amazing supporters and over the next few pages your fundraising team are delighted to recognise some of the fundraising activities that have been happening across our community, with our corporate partners and our Hospice events.
We are currently looking for funds to purchase a Bladder Scanner and an ECG Machine for our In-Patient Unit, to ensure that we keep our patients as comfortable as possible during their stay here at the Hospice. If you are a trustee or representative of a Trust and feel you would able to contribute to these pieces of equipment, or would like to find out more about our work, please contact Emma Knill on 01256 848849 or email [email protected]
We are extremely privileged to have such wonderful support and on behalf of all here at the Hospice, our patients, their families and carers, thank you so much for all you do for us, we simply could not continue to provide the care and support we do without you.
This is YOUR fundraising team and we are here to assist and support you in whatever way we can. We love getting involved so if you have an event
Over the past quarter, we have received a total of two donations from KatCanDo and the Linbury Trust;
THANK YOU TO...
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FARLEIGH WALLOP WOODLAND WALKWoodland Walk, our first event of the year, was held within the grounds of the prestigious Portsmouth Estate and saw over 500 people walking with friends, family and work colleagues in memory of someone special and to raise vital funds for the Hospice. Walkers were greeted back at Home Farm Barn with a well-deserved cream tea and hot drink, kindly donated by Lavazza. We are delighted to inform you that we have exceeded our target by £3,000, raising over £17,000 to date.
BASINGSTOKE RUN The sun was shining on Down Grange as over 700 runners gathered for this year’s Basingstoke Run. Runners of all ages and experiences took part in both our 5 and 10K routes, with a fantastic turnout from local running clubs and businesses, along with families and friends. To date, we have raised over £19,000, however, if you haven’t already done so, please don’t forget to send in your remaining sponsorship money as soon as possible.
SUNFLOWER CELEBRATIONThis year saw hundreds of our supporters visiting the Hospice gardens to attend our newly formatted Sunflower Celebration. We unveiled our supporters’ field of bright, dedicated sunflowers in the beaming sunshine, poignant symbols of remembrance. Our supporters listened to music sung by Ooh Mama Ladies Choir, browsed around our Hospice stalls, and enjoyed a range of delicious cakes and cream tea. Overall, the Sunflower Appeal and Celebration has currently raised over £17,000.
THANK YOU TO...
• KatCanDo have given us a wonderful donation of £1,991 to purchase a new defibrillator for in our In-Patient Unit.
• We have also received a very generous donation of £25,000 from The Linbury Trust, to be used to continue supporting our Community Palliative Care Team.
Jackie Ridge H E A D O F F U N D R A I S I N G
happening or have had a fundraising activity that you wish to share with us, please contact one of the team and let us know – you never know, you could be staring in the next edition of our magazine!
EventsUpdate
Everyone who has taken part, donated, spectated or been involved with our first 3 events of the year. We hope to welcome you all again at our 5 upcoming events for 2019!
Basingstoke Run
Sunflower CelebrationWoodland
Walk
Sunflower Celebration
2019SO FAR!
Jessica & Megan
Emma, Charlie, Alex & Hollie
Lisa Rickman
Thank you to everyone who has been in touch and invited us to talk at their various community groups, we are looking forward to being able to spread the knowledge of the fantastic service the Hospice provides in North Hampshire. If any other groups would like us to come and talk at a meeting please do contact Vicki Mason on 01256 848851 or email [email protected]
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Thank you so much to everyone who invited us to come to your local community group so we could talk to you more about the Hospice and its services. It has been lovely meeting so many new faces over the last few months and sharing our knowledge about the Hospice. Here are some of the wonderful ways you have all been fundraising on our behalf.
Thank you to Alton Choral Society for a lovely evening on Good Friday with your Easter Concert and for the generosity during the retiring collection for the Hospice. In total £686 was collected, a truly wonderful sum.
We had a great day on Friday 31st May both in The Malls and The Chineham Shopping Centre for our Yellow Day. The sun nearly appeared and fun was had by everyone who took part in the exciting games we had. On the day we raised the fantastic amount of £874, we would like to thank everyone who came along to support us.
Alison’s Wonderland very kindly ran another raffle in support of the Hospice which raised £100.
Rosie & Rosemarie organised a fantastic evening when they held their Quiz Night in April. It was great to see the venue packed, people excitingly bidding during the auction and so many winners on the raffle! In total £1,764 was raised for St. Michael’s Hospice and Phyllis Tuckwell Hospice.
A big thank you to Hazel Feighery who organised a Karaoke Competition which was hosted at the Kestrel, the King of Wessex and the Winkle in Basingstoke. The total raised was £2,305 for the Hospice!
Bastion Gaming Club held a delicious Curry Night in May and raised £200 for the Hospice, thank you so much everyone and we hope you enjoyed your meal!
Kingsclere Coffee Morning had another hugely successful event, raising over £500 in just a couple of hours. Plenty of stalls were browsed and lots of tea and coffee was enjoyed by the residents of Kingsclere.
During the month of June, our wonderful volunteers were walking the streets of North Hampshire collecting money for the Hospice with our House to House collection. The total raised this year is still being calculated, but we would like to thank everyone who supported the campaign and gave so generously.
We had a lovely day at the Hartley Wintney Festival once again this year on Saturday 8th June. Thank you so much to the Rotary Club of Hart for selecting the Hospice as the charity to benefit from the proceeds of the day. In addition to their donation, we also raised £352 through our own stalls!
Thank you to everyone who has been dropping off their milk bottle tops to Christ Church in Chineham, who have kindly
Daisy MitchellDEPUTY HEAD OF FUNDRAIS ING
I N F O R M A T I O N S U M M E R 2 0 1 9
Keith Day
Rosie & Rosemarie
CommunitySpirit
Darren Chilcott
Tracy, Frankie & Carly
been recycling them on our behalf. We received a donation of £306 from the recycled tops, which is brilliant!
A massive thank you and congratulations to our London Marathon runners this year, Darren Chilcott, Nicky Dale and Keith Day, who between them have raised over £6,160 which is fantastic.
We have had some very brave supporters take on a skydive for the Hospice this year and would like to thank them all for their fantastic support. Lisa Rickman took on a skydive in memory of her mum, Jacqueline. Tracy, Carly and Frankie jumped to mark the 20th anniversary of Jim Skillet's passing. Lastly Emma, Charlie, Alex and Hollie took on the challenge in memory of Matt Edgson. All together they have raised £5000, which is amazing.
As part of their charity badge at 1st Sherfield Brownies, Jessica and Megan decided to fundraise for the Hospice with a bake sale. Together they baked up a tasty selection of goodies to sell to their friends, parents and leaders
at Brownies, the cakes went down very well and they raised an amazing £62. Well done, girls!
We received a generous donation from Steventon Parochial Church Council of £1,470 raised from the opening of Garden House to the public for a coffee morning and opportunity to see the beautiful bluebells in the woods. Thank you to Mr Pilcher to allowing this to take place.
Thank you!Thank you to all our corporate supporters and their staff for their fundraising, donations of gifts and project work. Without the support of the local business community we simply could not continue to offer our services to patients and families in the area at a time when they are most needed.
Thank you so much to you all – your support means the world to us here at St. Michael’s Hospice.
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Trade PartnersWe continue to receive fabulous support from the following companies.
Tony Green Plumbing and Heating – a £5 donation to St. Michael’s Hospice for
all boiler services. (Contact 01256 472600 / 07989 920108)
“Free” Drains Services Ltd – providing emergency drainage work
at the Hospice grounds free of charge including annual maintenance checks. (Contact Alex on 07973 298781)
John Stacey & Son– provide skip hire, delivery & collection all
free of charge to St. Michael’s Hospice (Contact 0118 981 3531)
Sarah Gaunt Photography – providing photography for the
Hospice throughout the year (Contact Sarah on 07931 900834)
While we are grateful to our partners for donating a share of their earnings, we are unable to endorse their professional services.
For information on how companies can support St. Michael’s Hospice, please contact Nicola Lawrence, Corporate and Community Coordinator, at [email protected] or 01256 848842
I N F O R M A T I O N S U M M E R 2 0 1 9
As always our corporates have been very busy supporting the Hospice, here are just some of the ways that a number of them have been involved:
Kohler Uninterruptible Power, Revolution Vehicles and Precision Cycles We are so lucky to have three amazing Corporate sponsors for our Big Wheel this year! A huge thank you to Kohler Uninterruptible Power, Revolution Vehicles, who are also supplying support vehicles for the event, and Precision Cycles.
HCT Creative HCT Creative have recently completed the 3 Peaks Challenge and raised a fantastic £1,565 through sponsorship. A huge achievement for them all, congratulations!
Vyaire Medical A big thank you to Vyaire Medical who arranged an Easter egg hunt, and even dressed up as the Easter bunny and raised an eggcellent £282.
Site Equip Site Equip recently organised a brilliant Virtual Horse Race Night that was held in the Wellbeing Lounge of the Hospice. They provided all of the food, fantastic raffle prizes and an evening of great fun all while raising over £2,000 for the Hospice.
Marks & Spencer Chineham Marks & Spencer Chineham have been working hard to provide a pretty outlook for our patients from their rooms. The team came armed with shovels, spades and a sense of humour to transform the area. We are so grateful for their support and hard work and can’t believe the transformation they have made!
The Champion GroupThe weather held and the refreshments flowed for the Golf Day organised by The Champion Group! 18 teams took part and raised over £4,000 which is a superb amount and will really benefit our patients and their families.
The Storm Troopers The Storm Troopers were out in full force in Festival Place in April and they raised £278!
Access StorageThank you to Access Storage for their cracking support by holding an Easter Egg Collection. Our patients and their loved ones enjoyed many a cream egg over Easter!
Michael Usher Mortgages Michael Usher Mortgages have very generously signed up to be a Corporate Regular Giver for the next year with a generous donation of £200 each month! A big thanks to them for this and also well done to Sean and Joe from the team who completed the Basingstoke Run for the Hospice in May.
Hireserve Congratulations to Karen Ovenden from Hireserve who took the jump and completed her Skydive for the Hospice, raising £2,430!
SITE EQUIP
MARKS & SPENCER CHINEHAM
VYAIRE MEDICAL
HCT CREATIVE
REVOLUTION VEHICLES
FESTIVAL PLACE
HIRESERVE
REVOLUTION VEHICLES'
MASCOT
MICHAEL USHER MORTGAGES
THE CHAMPION GROUP
19 20S P O T L I G H T S P O T L I G H T
We would like to announce the formation of our family Support Team which replaces the former bereavement service.
Our services include social work, Complementary Therapy, Chaplaincy as well as Counselling and Clinical Psychology. The new family support team, led by Clinical Psychologist Jason Spendelow, offers care to all Hospice patients, their family members and carers. It brings together existing staff members into one team and will enable us to provide more comprehensive and joined up care to our community. The team is supported by Hayleigh McGill, the Family Support Administrator.
Spotlighton...
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One of the ways the Family Support Team provides assistance to bereaved families is through our talking therapies service. We have trained counsellors available to support families through the grieving process. Our counsellors are registered with the appropriate
professional bodies and will work with families in a confidential setting. To
make an appointment, family members simply need to request a referral to the Family Support Team service. We are
supported by listening volunteers.
The Chaplaincy Service offers listening, emotional and spiritual support for
patients and their families and friends on the In-Patient Unit and in the community. We are there to explore questions that arise at a time of terminal illness, or just to have a chat about things that matter to our patients and their families. We are
available in a totally non-judgmental way for people of all beliefs.
The Complementary Therapy team offer treatments to patients on the In-Patient Unit and treatments may also be offered to support family
members. Complementary Therapy clinics are run from the Turner Centre
where appointments are also provided for outpatients, their carers and for
bereaved carers. Treatments offered include Massage, Aromatherapy,
Reflexology, Reiki, Acupuncture, Indian Head Massage, and Deep Relaxation.
Social Workers offer support to patients, their families and friends during their stay at the Hospice. This can include support with accessing benefits, signposting to other agencies and supporting referrals to statutory services. If a patient is being discharged from the Hospice we can, alongside the patient, their family and our multi-disciplinary team colleagues,
assess their needs for discharge. We regularly visit patients after their
discharge from the Hospice and provide ongoing support in the community.
O U R F A M I L Y S U P P O R T T E A M
COMPLEMENTARY THERAPY
SOCIAL WORKERS
CHAPLAINCY SERVICE
PSYCHOLOGICAL SUPPORT
DR. JASON SPENDELOW CLINICAL PSYCHOLOGIST
AND FAMILY SUPPORT LEAD
TOM HONEY HOSPICE CHAPLAIN
NICOLA MIDDLETON COMPLEMENTARY THERAPY
COORDINATOR
HAYLEIGH MCGILLFAMILY SUPPORT ADMINISTRATOR
ALISON TAYLOR SOCIAL WORKER
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M Y B R O T H E R . . . J A M E S W H I T E
An Inspiration...
It was November 2007. My brother James, at the very young age of 33, was first diagnosed with an inoperable brain tumour.With this devastating news and weeks of disbelief, James had to be brave and stay strong, not only for himself but for us and his three boys Jack, Billy and Charlie who were only 11, 10 and 9 years of age.
Treatments
James had to travel to Southampton for the start of his six week programme of radiotherapy followed by chemotherapy sessions. He was also under the care of the palliative team at the Basingstoke Hospice who were very supportive with James and the family as a whole.
Throughout his treatment, James used to say on a regular basis that he would never go into St. Michael’s Hospice as once that you’re in there, you know you’re going to die, albeit he did used to attend the Turner Centre on many occasions for their complementary treatments. Aromatherapy and Reiki treatments helped James to relax and help him take his mind off of the stress and pressures of dealing with his illness. He really enjoyed these and it also helped having staff that were very caring and supportive for James and his family.
2008-14This roller-coaster time period seemed to have a lot more downs than ups but with the persistence of the further treatments, plus shunts and the support of all, James managed to surpass the time frame life expectancy given to him by another three years. In this time, James got to see his three boys turn into fine young men and also to become a grandfather to a beautiful little girl called Willow. He got to fly a plane at Popham airfield on his 40th birthday and had an invitation to attend his last game in the Stretford End at his beloved Manchester United. Emma Austen
St. Michael’s Hospice
In May 2014, James became very ill, losing his speech and the use of the right hand side of his body. He was living at home with his parents caring for his every need when he took a turn for the worse and had a massive seizure. He was admitted into St. Michael’s Hospice. As a family we were really concerned, scared, and all had the same thoughts as James; we just presumed that the Hospice would be a morbid, horrible place to die.
How Wrong We Were...The Hospice was amazing and we just felt at ease straight away. James was so relaxed as it was more like a hotel than a hospital. The staff were exceptional and the care was second to none. They catered to his every need, even taking James out into the gardens in the sunshine with all his family to celebrate my birthday. The chef had even baked me a cake, the staff had got me a bottle of wine and James had a couple of cheeky Bacardi and Cokes! To spend it with my brother, my hero, was the best birthday I will ever have. James was in the Hospice from May through to July and, after having another seizure, he sadly passed away peacefully in his sleep not long after with his Mum, Auntie Helen and myself by his side. I always remember sitting with James and saying “one day, I’m going to work here" and here I am today, a proud member of staff at St. Michael’s Hospice. I really love my job and get to put back in what we had received for James and to work with fantastic, amazing staff, families and patients.
James and his
Granddaughter, Willow
Emma and her daughter at the Sunflower Celebration
I N F O R M A T I O N S U M M E R 2 0 1 9
CopingThe Hospice have really helped me cope with the loss of my brother and I’m sure that every day he’s looking over me and feeling very proud. It has been five years since James passed away, it is still very hard and emotional to come to terms with on certain occasions but we stay strong.
James's boys have grown into very handsome, respectful young men with great futures in front of them. They always acknowledge how, if it wasn’t for their dad James, they wouldn’t be the men they are today.
We also get great comfort in seeing the uncanny resemblance, and sometimes annoying characteristics, of James in my eldest son Jacob.
My mum still struggles...Our memories are our allies
Our happiness Our sadness Our smilesOur tearsOur musicOur James
James and Emma with their cousins Mario and Anton
Emma's son Jacob
visiting Old Trafford
James with his 3 sons and Granddaughter
James
To find out more about our events, please visit our website stmichaelshospice.org.uk/events
Calendar of Events
Summer Tea@3 - It’s not too late to hold your own Tea @ 3 event this year! Each year lots of people are joining in throughout the summer months, by holding a tea, coffee or cake themed event to raise money for St. Michael’s Hospice. You can make it as big or small as you like, and we are here to help support you. If you would like to host an event please get in touch with Lynne on 01256 848845 or [email protected].
Keep a look out for our friendly volunteers at our upcoming Collections and do stop to say hello when you see them:
Body Combat Marathon - Join in on the fitness fun and support the Hospice along with Basingstoke Sports Trust Cancer Rehab with a 3 hour Body Combat Marathon! For more info please visit our website and look under Community Fundraising.
Firewalk - See all the details about this exciting new event on page 6.
Voices for Hospices Choir - We are thrilled to be part of the Voices for Hospices Choir event. If you would like to sing at the event in the beautiful Winchester Cathedral, please visit www.vfhchoir.com
Community Events
Hospice Events
Big Wheel
21JUL
SMH Golf Day
27SEP
Moonlight Walk
12OCT
Light up a Life
01DEC
01SEP
20SEP
12OCT
Collections
Morrisons
Tesco Metro Town Centre
Festival Place
Sainsbury’s Alton
12-13JUL
02AUG
16AUG
06SEP
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