St George’s PDA St George’s PDA Network: why the need? Network: why the need? • Enquiries about PDAs • Expectation of knowledge • Expectation of support • Widely used by US health professionals/students • anticipating changes in technology • keeping one step ahead of the user!
St George’s PDA Network: why the need?. Enquiries about PDAs Expectation of knowledge Expectation of support Widely used by US health professionals/students anticipating changes in technology keeping one step ahead of the user!. Project staff. - PowerPoint PPT Presentation
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St George’s PDA Network: St George’s PDA Network: why the need?why the need?
• Enquiries about PDAs
• Expectation of knowledge
• Expectation of support
• Widely used by US health professionals/students
• anticipating changes in technology
• keeping one step ahead of the user!
ProjectProject staffstaff
• Helen Alper : NHS Liaison Librarian. Promotes the interests of all NHS staff within the library.
• James Boman from the St. George’s Application Development department. Designs and implements custom software solutions for the Trust.
• Morag Clarkson : Information Skills Training Librarian responsible for designing, promoting and delivering a programme of information skills training to all NHS staff across SW London..
• Alex Edwards: Computing Services. Helpdesk and PC Support Manager.
• Sam Martin the Medical Liaison Librarian.
• Olwen Revill Liaison Librarian for the Faculty of Health & Social Care Sciences.
• Christine Whittaker: Project Manager, Mobile Technologies, Wandsworth PCT
What’s out there?What’s out there?
• Identifying users/extent of use
• What are their needs?
• What can we do to help?
Questionnaire resultsQuestionnaire results
• 83 returns
• 58% medical school (students and staff)
• 36% NHS
• 6% Faculty of Health Care (Nursing students, Physios, Radiographers)
• Pocket PC OS: Casio, Compaq iPAQ, HP iPAQ,HP Jornada, Toshiba eXX
• Psions
Current useCurrent use
• Diary/personal organiser• patient tracker• medical calculator• games• music• note taking• email via outlook• as a reference e.g. using clinical texts
What they wanted to do:What they wanted to do:
• Connect to the internet
• use flash cards
• use in ward rounds
• make better use of calendar, diary, email
• connect to medical school diary/phone book/email
• take patient information
• know more about security software
Focus groupsFocus groups
• Clinicians, consultants, PRHOs
• Medical students
• Nurses, PAMS, physios etc
• Admin, non medical
Outcomes from Focus Outcomes from Focus groupsgroups• Multidisciplinary • lunchtime seminars• free PDAs• webpage of resources• cradles in the library• wireless network• advice on purchasing• technical help/troubleshooting
We were aiming for the following deliverables:We were aiming for the following deliverables:
– Virtual/physical support groups for people with handhelds.
– Webpage created of recommended software and hardware products for different medical disciplines based on personal experience of users.
– Identification of new products and services that Information Services can provide in order to support this rapidly expanding user population.
– Identification of existing services that can be improved for PDA users.
– A report outlining the project, methodology, results and giving recommendations for the use of PDAs and possible purchase of PDAs and PDA software by the Medical School, Trusts and Faculty of Health and Social Care Sciences.
What we have done so farWhat we have done so far
• Set up initial focus groups
• email list
• lunchtime seminars
• web page of resources
• subscription to PDA magazine
• investigating new software of interest to health professionals
• Wireless networking : to be set up in library study areas
• Cradles for downloads: too problematic
• free PDAs: no funding, but Alexis Medical found as a contact
• Students are very keen and involved• Other clinicians are harder to involve• Either very keen or hard to pin down• Community & PCT staff are virtually
impossible to recruit. Very small percentage of community and PCT staff represented at study days. This group actually uses PDAs for every day work
RealityReality
• Users need to be able to troubleshoot. IT problems with PDAs are not priority
• Some IT Managers do not like wireless networks and PDA technology
• PCs need to be able to support PDAs. All hospital PCs may not be adequate. Synchronisation may happen on limited PCs
Watch this spaceWatch this space
• Currently PDA network is running – but at “strolling pace”
• Developments at Mayday and across SW London WCD will be reported