Ssm ppt

SERVICE SECTOR MANAGEMENT

SEVERAL CONSULTANCY SERVICES

MEMBERS

PRATIK SINGH

RAVI SINGH

AKSHAY SURVE

YASHASHRI SURVE

HIRAL THAKKAR

INTRODUCTIONINTRODUCTION

Consultancy service is a service where expert advice are provided in the areas of business interests such as security (electronic or physical), management, accountancy, law (tax law, in particular), human resources, marketing (and public relations), finance, engineering, construction and many other specialized fields. 

TYPES OF CONSULTANCY SERVICES

•Marketing Consulting/Strategy Consulting•Consulting in Politics and the Public Sector•Corporate Finance & Financial Advisory•Human Resources Consulting•IT Consulting•Consultant Engineers•Real Estate Consulting

Human Resources Consulting

•  HR Consulting Pvt Ltd is a professionally managed Human Resources Organization head quartered at Hyderabad.

• networked members of the management drawn from various Industries like Manufacturing, IT, IT enabled Services, Telecom, Banking, Consumer Services etc both from HR domain and also other domain functions thus giving OPTIMUS HR a unique perspective & knowledge Of each industry .

     Strategy Consulting

• Founded in 1926,• A.T. Kearney is one of the oldest names in the business. • A privately owned firm headquartered in Chicago,• Apart from Management / Strategy Consulting, it also has some

presence in Technology and Operations Consulting.• Industry / Focus: Management Consulting• Size: ~3,000 employees, $1 billion in revenue (2011, estimated)• Offices: ~60 offices in 39 countries, 2 offices in India• Hiring: Most of their hiring is done from Top B schools in the US. In

India, they recruit from the IIMs and ISB.  

Real Estate Consulting

• Jones Lang LaSalle Incorporated is a professional services and investment management company specializing in real estate. 

• Global headquarters are located in Chicago, Sub-headquarters operate in London  and Singapore 

• services include agency leasing, capital markets, tenant representation, real estate investment banking / merchant banking, property management, corporate finance, facilities management  or  outsourcing, hotel advisory, project and development management / construction, energy and sustainability services, valuations, value recovery and receivership services, consulting and investment management.

TCS• Tata Consultancy Services (TCS) is an information technology

(IT) service provider offering business solutions, and outsourcing services. TCS as per 2008 Forbes Global 2000 list, is ranked #927 in 2013 its rank is 636 TCS, a Tata Group company, offers business consultancy and IT enabled services to clients in India and abroad through its redoubtable ‘global network delivery model’. Tata Consultancy Services employs over 120,000 qualified IT professionals spread over 42 nations.

7Ps in TCS

• PRODUCT:- Provides: TCS Enterprise Solutions improve operational efficiency and help you

transform your business, empowering you to take advantage of emerging opportunities and market changes more quickly. From IT strategy and transformation to enterprise-wide software applications, we optimize technology and business processes.

• Price: Prices for Enterprise Solution are very flexible as per the client requirements. In

dept analysis is required to find out the exact solution for business. And after such analysis the TCS charges after calculating the required Human Resources.

• Promotion: TCS being the IT Company has its own developed website :http://www.tcs.com

Also TCS sponsors Events such as Mumbai Marathon and endorses Indian Premier League Rajasthan Royal Team. TCS has makes more promotional efforts on Global Platform to attract Foreign Clients like GE, ABN Ambro Bank etc. But lately due to recession of US and now followed by Europe crisis TCS is taking good effort to promote itself in India and acquire local clients like ICICI bank, SBI Bank, Mumbai Municipal Corporation etc.

• Place: TCS has its main office located in Mumbai Nariman Point. It has its offshore 

development centers for foreign clients in cities such as Mumbai, Chennai, Bangalore, Delhi, Pune etc. 

• People :TCS calls its employees as Associates. These associates strive to understand

the client requirements and work on providing enterprise solutions. It is most important for the people working in TCS to understand the client business model as good or some times more than what clients understand about its own business. 

• Physical evidence: As TCS is engaged in Business to Business services, it doesn’t have too much

of physical evidence displayed as other services but following logo if TCS is displayed during IPL on Rajasthan Royal team uniform and events conducted during IPL

• Process:  In TCS processes from acquiring a client, providing business solution and

support services are welled fined. TCS encourages its associates to get 6 Sigma Certification and adhere to 6 sigma methodologies while providing solution to its clients.

ROLES OF TCS IN INDIAN AS WELL AS INTERNJATIONAL ECONOMY :-

• 1968 to 2000• Tata Consultancy Services Limited (TCS) was founded in 1968 as a division 

of Tata Sons Limited. Its early contracts included providing punched card services to sister company TISCO (now Tata Steel), working on an Inter-Branch Reconciliation System for the Central Bank of India, and providing bureau services to Unit Trust of India.

• In 1975, TCS conducted its first campus interviews, held at IISc, Bangalore. The recruits comprised 12 Indian Institutes of Technology graduates and three IISc graduates, who became the first TCS employees to enter a formal graduate trainee programs.

• In 1979, TCS delivered an electronic depository and trading system called SECOM for the Swiss company SIS SegaInterSettle. TCS followed this up with System X for the Canadian Depository System and automating the Johannesburg Stock Exchange. TCS associated with a Swiss partner, TKS Teknosoft, which it later acquired.

• In 1981, TCS established India's first dedicated software research and development centre, the Tata Research Development and Design Centre (TRDDC) in Pune. In 1985 TCS established India's first client-dedicated offshore development centre, set up for client Tandem.

• In the early 1990s the Indian IT outsourcing industry grew rapidly due to the Y2K bug and the launch of a unified European currency, Euro. TCS created the factory model for Y2K conversion and developed software tools, which automated the conversion process and enabled third-party developer and client implementation.

• 2000 to present• By 2004, TCS's e-business activities were generating over US$500

million in annual revenues.• On 25 August 2004 TCS became a publicly listed company.• In 2005 TCS became the first India-based IT services company to

enter the bioinformatics market.• In 2006 TCS designed an ERP system for the Indian Railway

Catering and Tourism Corporation.

• In 2008 TCS undertook an internal restructuring exercise which aimed to increase the company's agility.

• TCS entered the small and medium enterprises market for the first time in 2011, with cloud-based offerings. On the last trading day of 2011, TCS overtook RIL to achieve the highest market capitalization of any India-based company.

• In the 2011/12 fiscal year TCS achieved annual revenues of over US$10 billion for the first time.

• In May 2013 TCS bagged a Six Year contract from DoP worth over 1100 crore Rupees.

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