S AP Solution M anager Central System Administration SAP Solution Manager Product Management SAP AG December 2007
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SAP Solut ion M anager Central System Administration
SAP Solution Manager Product ManagementSAP AGDecember 2007
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© SAP 2007 / Page 2
Funct iona l i ty
Challenges
High administration effort results in high IT costs
Expert knowledge on administration tasks for different system types needed
Missing documentation and no reporting functionality
Realization within SAP Solution Manager
Graphical and list display of tasks
Central management of administrative system operations tasks
Preconfigured and logical collection of system administration tasks
Integrated issue management
Reporting of fulfilled, open and tasks with comments
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Workf low
Satel l i teSystems
SAPSolut ionManager
Expert Monitor
1
Check System
Get Task in Graphic
Confirm Task
and get Log
Entry
2
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Operat i ons Setup
To setup the Central System Administration some steps are needed
Start the Central System Administration by selecting the desired system from your solution
Depending on the type of system, the dedicated tasks are assigned
Definition of execution cycles for important tasks that need to be executed within the system
User tasks can be defined and assigned to user task groups
Key content
The tasks are assigned to different categories:
General Basis Administration Tasks
Database Administration Tasks
Performance Monitoring Tasks
Component specific Administration Tasks
Frequencies can be defined for all tasks either via:
SAP default values or
own defined values
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St ar t Cent ra l Sys tem Admin is t ra t ion
Start Central System Administrationin SAP Solution Manager
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Def in i t ion of Frequencies
There are two possibilities to definefrequencies:either load SAP default frequencies orassign your own frequencies
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Def in i t ion of User Task Groups
User task groups can be defined andthen user tasks can be assigned
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Operat ions
In operations mode the execution of tasks is possible
Graphical and list display of tasks
Central management of administrative system operations tasks
Choose a single task from the task list for execution
Key content
The tasks are assigned to different categories:
General Basis Administration Tasks
Database Administration Tasks
Performance Monitoring Tasks
Component specific Administration Tasks
Comments can be added if necessary
Short comments and additional Log Book comments can be entered
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System Landscape Overv iew
Central administration ofthe whole systemlandscape …
… stored in:Solution Repository
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Component Spec i f i c Admin is t ra t i on Tasks
Component specificadministration tasks
SCM
CRMSRM
BI
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Open Admin is t ra t ive Tasks
Click on Icon for “OpenAdministrative Tasks”
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Task L is t
Overview “OpenAdministrative Tasks”
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Perform Task
1. Perform Task in connectedsatellite system
3. Write short comment forLog Book (if neccesary)
4. Save
2. Approve task
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Task Log Book
1. Each work on the task is logged2. Short comments for Log Book
can be entered3. Additional Log Book comments
can be made (e.g. detaileddescription of problems)
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Single Task
1
2
3
Performadministrative tasks
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Issue and Overdue List
Issues can be created in each Central System Administration session
Possibility to create issues directly from the current CSA session
Different information can be included for an issue
Possibility to display the issue list for the current session
The overdue list includes tasks that are not executed in planned time frame
The list contains all tasks that had to be executed in the past and are still overdue
Task area, task group and the task itself are listed
The frequency and last execution date can be taken from the list
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Issue and Issue L is t
Possibility to create issue for current CentralSystem Administration session …
Overview of all issues where you can calla specific issue or jump into thecorresponding administration task
… via popup“Issue Maintenance”
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Overdue Li st
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Repor t i ng Content
Reporting Content can be adapted and displayed in HTML or Word version
Possibility to create reports directly from the current CSA session
Different kind of reports available: Task Log Book History or Task Session Report
Time period can be selected
Generation of HTML and Word reports supported
Key content
Selection of start and end date
Choose all tasks or only those with comments
Task Log Book History
All executed tasks corresponding to the selection criteria
Task Session Report
All tasks that are predefined for the type of system corresponding to the selection criteria
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Def in i t ion of Repor t i ng Cont ent
Possibility to define parametersregarding Report Content directlyin the CSA session, e.g.:- Task Logs from/until date
- Number of days to be containedin the report
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Task Session Report
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(Cent ra l ) System Admi nis t rat ion Repor t ing
System Administration reporting tool lets you create standardized, custom reportsregarding the maintenance of your SAP systems
The reporting is based on the central system administration service sessions of your solution
Determine systems and time periods to get a report on the dedicated Log Book entries
Once you have configured a report, you can save a variant in order to regenerate the report at
any time
Key content
Period and System selection
System Administration Reporting
Tasks from Central System Administration Session, with and without comments System Availability Reporting
System Availability from SAP EarlyWatch Alert
Maintained System Availability
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Select ion of Paramet ers
Background Reporting of Central SystemAdministration Task Log History:
Create Report Variants with pre-selectedparameters
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Repor t i ng Resul ts
Example of List Output:Background Reporting of CentralSystem Administration
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Benef i ts o f t he Cent ra l Sys tem Admin is t ra t ion
Benefits
Financial savings due to reduced administration effort
Improvement in motivation of IT staff
Providing component specific administration skills
Central administration of the whole system landscape remotely from a single point
Risk reduction due to task documentation and reporting functionality
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Thank you!
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