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Project timeline Customer needs Ease of measurement Accuracy of
measurement
TV SD Certified Six Sigma Green Belt Certification
Scheme code : CSSGB-Q5-005
Read the following instruction carefully before responding to
the questions given in the examination paper.
! Ensure that you have filled up the basic details.! This exam
consists of 75 multiple-choice questions.! Candidate need to score
minimum 70 % of the total marks (i.e. 52 out of 75) to pass this
examination.! Total duration of this examination is 120 minutes.!
Candidate should Tick against only one correct answer in Multiple
Choice Questions! There is no negative marking system applicable in
this examination.! The examination is an open book examination.
Good luck!
Details to be filled up by the candidates
Date of Exam
Location:
Duration: 120 Minutes
Total Marks: 75
Name of Candidate:
Date of Birth:
Contact Number:
Name of organization:
Email Id:
Q.1) The most significant factor to be considered in
establishing Six Sigma project metrics is:A. B. C. D.
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A business improvement approach A focus on critical customer
items An elimination of mistakes and defects A concentrated focus
on business outputs
Third party audit Quality planning A systematic, independent
examination and review to determine whether quality activities and
related results comply with planned arrangements Cost of customer
visits to address defective product
2 8 10 16
4.2 4.4 4.6 4.8
The calibration sticker The maintenance history card The
standard used The calibration interval
Binomial Hypergeometric Geometric Weibull
Continuous distributions Statistics Parameters Discrete
distributions
Chi-square distribution Normal distribution t distribution
Exponential distribution
0.34 0.69 0.46 0.88
Q.2) In a nutshell, Six Sigma is considered:A. B. C. D.
Q.3) Which one the following is an appraisal cost?A. B. C.
D. Q.4) Increasing performance in a Six Sigma Corporation from 3
sigma to 4 sigma would reduce defects per million by a
factor of:A. B. C. D.
Q.5) The DPMO for a process is 860. What is the approximate 6
sigma level of the process?A. B. C. D.
Q.6) Which of the following is most important when calibrating a
piece of equipment?A. B. C. D.
Q.7) Which of the following distribution is used in situations
that have only two possible outcomes?A. B. C. D.
Q.8) What type of data contains infinite data points that may be
displayed on a continuous measurement scale?A. B. C. D.
Q.9) Which of the following statistical distributions can be
used to compare sample means?A. B. C. D.
Q.10) Given the following information:Probability of 1 or more
defects = .69Probability of 2 or more defects = .34Probability of 3
or more defects = .12Probability of 4 or more defects = .03What is
the probability of 2 or fewer defects?A. B. C. D.
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I only II only II and III only No statements are correct
Beta risk 1-beta risk level of confidence 1-level of
confidence
This distribution shows stratified data and has two distinct
peaks This distribution shows a single mode and bell shaped
distribution This distribution is truncated This distribution has
several distribution peaks
I and IV only I, II and IV only II, III and IV only I, II, III
and IV
Accepting the lot when Sample results are OK.
Not accepting the lot when sample results are OK Not accepting
the lot when sample results are Not-OK Not rejecting the lot when
sample results are Not-OK
Less than the proportion of IDs greater than 0.90 Less than 50
percent Less than the proportion with IDs greater than 1.10: Less
than the proportion with IDs greater than 1.00
Q.11) Determine the 95% confidence interval of a population
proportion if 6 defectives were found in a sample size of 100
units.A. B. C. D.
Q.12) Refer to the drawings below. Which of the following
statement can be made regarding the two Venn diagrams?I. Drawing E
represent mutually exclusive events A and BII. Drawing F represents
an intersection between events A and BIII. Drawing E represents a
union between events A and B
A. B. C. D.
Q.13) The opposite of an alpha risk is called as:A. B. C. D.
Q.14) Which of the following statements best describes a bimodal
distribution?A. B. C. D.
Q.15) Identify the legitimate techniques for assuring data
accuracy and integrity form the options below:I. Avoid unnecessary
rounding of dataII. Screen data to remove entry errorsIII. Remove
outlier data, as they ariseIV. Record data in time sequence, when
appropriateA. B. C. D.
Q.16) The Alpha risk is the risk of:A.
B. C. D.
Q.17) Select the incorrect statement from among the following.
The IDs of a certain piece of tubing are normally distributed with
mean 1.00. The proportion of tubing with IDs less than 0.90 is:A.
B. C. D.
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Less than the proportion of IDs greater than 9.00 mm Less than
50 percent Less than the proportion with IDs greater than 11.00 mm
Less than the proportion with IDs greater than 10.00 mm
I and II only II and III only I and III only I and IV only
The finished product The working gage for accuracy prior to
measuring the product The working gage after measuring the part to
assure that both the part and measurements are correct The working
gage for accuracy after measuring a given number of parts
0.8664 0.75 0.668 0.9332
I only II and III only I, II and IV only I, II, III and IV
Populations Sample Statistics Group observations Population
strata
I and III only I, II and IV only II, III and IV only I, II, III
and IV
Number of employees wearing green shirts Number of liters of
chemical used in a process Diameter of a hole Miles per liter of
automobile fuel economy
Q.18) Select the incorrect statement from among the following.
The IDs of a certain piece of tubing are normally distributed with
mean 10.00 mm. The proportion of tubing with IDs less than 9.00 mm
is:A. B. C. D.
Q.19) Which two of the following confidence interval
calculations require the use of Z table values?I. Large sample
meansII. Small sample meansIII. Variation confidence intervalsIV.
Proportion confidence intervalsA. B. C. D.
Q.20) A master or reference gage is used for the purpose of
checking:A. B. C.
D. Q.21) What percentage of the area under the standard normal
curve is included within (+/-) 1.5 standard deviations from 0?
A. B. C. D.
Q.22) Certain Six Sigma improvement efforts have resulted in the
need to replace the existing measurement system and others have
not. What could be reasons for staying with an existing system?I.
Its precise enoughII. No better equipment existsIII. The current
measurement is based on count dataIV. The improvement has not been
successfulA. B. C. D.
Q.23) Statistical analysis estimates population parameters from
what?A. B. C. D.
Q.24) Which of the following statements regarding process flow
charts is / are accurate?I. There can be multiple paths through the
flowchartII. there can only be a single process flow start
pointIII. flow charts can have parallel processesIV. a flow chart
can have multiple end pointsA. B. C. D.
Q.25) Which of the following statements describes attribute
data?A. B. C. D.
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I, II, III and V only II, III, IV, VI and VII only I, II, IV, V
and VII only I, II, IV, VI and VII only
I and V only II and IV only III only IV Only
20.88 - 24.12 20.42 - 24.59 21.65 - 23.35 17.4 - 27.6
II only I and II only II and III only I, II and III
0.2903 0.758 0.258 0.1452
t F z Chi-square
The covariance of X and Y The correlation coefficient of X and Y
The coefficient of determination of X and Y The variance of the
product of X and Y
Q.26) A process model typically consists of which five input
elements from the following options?I. MachinesII. MaterialsIII.
PowerIV. MethodsV. EnvironmentVI. FeedbackVII. PeopleA. B. C.
D.
Q.27) Process flow improvement steps normally do NOT include:I.
Asking why we do it this wayII. Asking what would make it
perfectIII. Analysing each step in detailIV. The use of Pareto
diagramsV. A comparison with processes different than your ownA. B.
C. D.
Q.28) Given the data below is normally distributed, and the
population standard deviation is 3.1, what is the 90% confidence
interval for the mean?22, 23, 19, 17, 29, 25A. B. C. D.
Q.29) Locational data might be found on a:I. Defect location
check sheetII. Measles chartIII. Concentration chartA. B. C. D.
Q.30) In a normal distribution, what is the area under the curve
between + 0.7 and +1.3 standard deviation units?A. B. C. D.
Q.31) What table value is normally used to place a confidence
interval on the slope of a line in simple linear regression?A. B.
C. D.
Q.32) The equation below is:
A. B. C. D.
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Within batch Top to bottom Positional Cylindrical
Quality Engineering Production Management
0.3 0.35 0.4 -0.35
I and II only II and III only I and III only III and IV only
It graphically displays the variation in a process It keeps
track of the time that measurements were made It assists in the
breakdown of components of variation It is much easier to plot that
most control charts
Both tests show a strong correlation The scatter around the
regression line is greatest for Test # 1 The slope for test #1 is
negative Y increases as X increases in Test # 2
Maintenance Manpower Machine Material
Problem statement Environment factors Methods Manpower
considerations
Q.33) All multi-vari charts would initially plot a measurement
for which of the following categories?A. B. C. D.
Q.34) Ultimate responsibility & ownership for development
& maintenance of FMEA is withA. B. C. D.
Q.35) A study was conducted on the relationship between the
speed of different cars and their gasoline mileage. The correlation
coefficient was found to be 0.35. Later, it was discovered that
there was a defect in the speedometers and they had all been set 5
miles per hour to fast. The correlation coefficient was computed
using the corrected scores. Its new value will be:A. B. C. D.
Q.36) Goodness of fit calculations for various distributions
have many features in common. Which two of the following are
included?I. They all use the same DFII. They all use the same
assumed distributionsIII. They all use a calculated chi-square test
statisticIV. They are use data values structured in cellsA. B. C.
D.
Q.37) What is the principal advantage of multi-vari charting?A.
B. C. D.
Q.38) The correlation coefficient for Test # 1 equals -0.89 and
the correlation coefficient for Test # 2 equals 0.79. Assuming the
tests are in different subject areas, what statement is untrue?A.
B. C. D.
Q.39) The input categories for a classical cause and effect
diagram would NOT include:A. B. C. D.
Q.40) In Ishikawa diagrams, the box at the far right usually
contains the:A. B. C. D.
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I and II only I and III only II and III Only II and IV only
II and III only I and II only I, III and IV only I, II, III and
IV
When the standard deviation is low When the specification limits
are wide When CP = PP When the process is perfectly centered
Advise the customer and request specification changes Reduce
variation to the point that it doesnt matter Transform the data to
that of a normal distribution Test the normality assumption using a
chi-square test
Continue Process with 100% Inspection Re-validate Measurement
System Observe Process to identify Special Causes to take action
Continue Process & take actions if any part gets rejected.
Quality Prevention Detection None of the above
LCL = 2.0 UCL = 23.4 LCL = 3.8 UCL = 20.2 LCL = 0.031 UCL 0.131
LCL = 1.5 UCL = 26.7
1.6 0.8 2.4 1.2
Q.41) In order to calculate a performance capability index, what
two facts must be known about the process?I. The specification
limitsII. The process averageIII. The process standard deviationIV.
The process confidence intervalA. B. C. D.
Q.42) Why are variable control chart subgroup sizes generally 3,
4, 5 or 6?I. Large subgroup sizes would permit an opportunity for
process changes with the subgroupII. they fit onto traditional
chart paper very wellIII. they are large enough so that averages of
data will follow the normal distributionIV. they permit a
separation of within time from time to time variationA. B. C.
D.
Q.43) When would Cp equal Cpk in a capability index
calculation?A. B. C. D.
Q.44) If it is suspected that a process requiring a process
capability determination is not a normal process but appears to be
stable. The least desirable action to take, at this point, would be
to:A. B. C. D.
Q.45) If it is suspected that a process requiring a process
capability determination is not a normal process but all sample
readings appears to be within specs. The least desirable action to
take, at this point, would be to:A. B. C. D.
Q.46) Statistical Process Control requires a strategy of ----A.
B. C. D.
Q.47) Given that resistors are produced in lots of 1000, and
that the average number of defective resistors per lot is 12.7,
what are the upper and lower limits for the control chart
appropriate for this process?A. B. C. D.
Q.48) Determine the reported Cpk for a process with a spread of
10 units, an average of 23, and upper and lower specification
limits of 15 and 35 respectively.A. B. C. D.
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I only II only I and III only I, II and III
Deming Shewhart Juran Ishikawa
Most processes are not control charted so R bar is not available
The factor d2 works when the process is in control and most
processes aren't Automatic data collection provides a direct
determination of standard deviation There is no danger, the
calculation is just as valid as using individual readings
X-Bar / Range Chart C Chart P Chart All of these
I only II only III only I, II and III
I only I and IV only II and III only I, II, III and IV
IV only I and IV only II and III only I, III and IV only
Q.49) If we drew a large number of samples from a controlled
process, we would not be surprised to discover:I. Some differences
among the values of the sample meansII. A distribution of sample
means around some central valueIII. That many sample means differ
from the process averageA. B. C. D.
Q.50) What quality luminary is generally recognized as having
created the control chart?A. B. C. D.
Q.51) What is the danger in using the formula:
to determine standard deviation for use in calculating a
capability index?A. B. C. D.
Q.52) Which type of Control Chart checks Pass / Fail?A. B. C.
D.
Q.53) When the process spread is compared with the specification
range, which of the following courses of action may result:I. Do
nothingII. Center the processIII. Reduce the variabilityA. B. C.
D.
Q.54) Given a Cp of 1.5 for a process and the same standard
deviation and specification limits for the calculation of
capability or performance indices, one would not be surprised to
find:I. CR and PR to be equalII. CR to be less than PPIII. PR to be
less than CPIV. CP and PP to be equalA. B. C. D.
Q.55) If Cpk(upper) were determined to be 2.0 and Cpk(lower)
were determined to be 1.0, what factual statements can be made
about the process?I. The process is shifted to the lowerII. A
calculation error has been madeIII. The process is not stableIV.
Cpk must be reported as 1.0A. B. C. D.
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Process limits Specification limits Normal distribution limits
Three-sigma control limits
I and II only I and III only III and IV only I, II, III and
IV
Stop the process immediately Take more readings and continue to
plot Write a discrepancy notice to the supervisor Investigate to
determine what has changed
12 13.3 15.7 21
Looser than product specifications The same as product
specifications Tighter than product specifications Not related to
product specifications
Problem definition Define Project charter Champion approval
Are from the same work group Are at the same level within the
organization Can discontinue their normal duties while
participating on the team Have a reason to work together
process owners champions team leaders stakeholders
Q.56) Pre-control starts a process specifically centered
between:A. B. C. D.
Q.57) If the specifications for a process are unknown but the
standard deviation of the process is known to be 1.0, which of the
following can NOT be determined?I. II. III. IV.
A. B. C. D.
Q.58) You are plotting a control chart and the last two of three
points are greater than 2 sigma, four out of the last five points
are beyond 1 sigma and eight successive points are on one side of
the center line; you should:A. B. C. D.
Q.59) Compute the upper control limit for an S chart, based on a
sample size of 10, if the process is in control with a mean of 40
and a sample standard deviation of 7.A. B. C. D.
Q.60) Recognizing the nature of process variability, the process
capability target is usually:A. B. C. D.
Q.61) Six Sigma project methodology normally begins with what
initial step?A. B. C. D.
Q.62) For many of the new quality management tools, the typical
strength relationship symbols are illustrated via:A. B. C.
D.
Q.63) When selecting potential team members, it is important
those candidates:A. B. C. D.
Q.64) In the preparation of a project, efforts should be made to
identify and involve various parties affected by the planned
changes. These other parties are known as:A. B. C. D.
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Description of current process performance Proposed solution
Impact if problem is not solved Estimate of Cost of Poor
Quality
New to the world An addition to the product line A repositioned
product Product improvement
Problem statement Project scope Goal statement Resource
required
Providing a consistent target for the team Permitting the team
leader to develop milestones from it Assuring the champion will
assign responsible team members Ensuring team members will support
the charter
I, II, III, IV, V II, I, III, V, IV II, I, IV, III, V I, II, V,
III, IV
Vision, plan and implement Goals, objectives and measurement
Designing, engineering and manufacturing Planning, scheduling and
controlling
Crashing an event might shorten the project time The critical
path was not calculated correctly Delaying an event on a critical
path may not delay the project Shortening any one event cannot
shorten the project duration
Top management Middle management Supporting staff functions
Operators
I, II and III only I, II and IV only I, III and IV only II, III
and IV only
Q.65) A well-constructed problem statement includes all of the
following Except:A. B. C. D.
Q.66) A new product such as a Pepsi with lemon twist would be
considered:A. B. C. D.
Q.67) The boundaries of a project are contained in the:A. B. C.
D.
Q.68) The project charter will be useful in many ways,
including:A. B. C. D.
Q.69) Arrange the following design steps into a logical sequence
from start to finish.I. Measure and determine customer needs and
specificationsII. Define the project goals and customer needs
specificationsIII. Analyze the process optionsIV. Verify and
validate the designV. Develop the design details for producing the
customer needsA. B. C. D.
Q.70) Project management is summarized as:A. B. C. D.
Q.71) A project has more than one critical path. This means
that:A. B. C. D.
Q.72) Which groups of employees in the organization have the
most to lose by employee involvement efforts?A. B. C. D.
Q.73) The elements of project management are:I. ObjectivesII.
PlanningIII. SchedulingIV. ControllingA. B. C. D.
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The SIPOC diagram Process performance metric Business process
management The establishment of KPIVs and KPOVs
Signal factor Control factor Noise factor Response factor
Q.74) Understanding, controlling and improving an organizations
processes to create value for all stakeholders would be called:A.
B. C. D.
Q.75) In robust design, a factor that can cause unknown
variability, or an error in the response factor, is considered a:A.
B. C. D.
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