Srt presentatie juni 2010v7

Is the Cloud changing the weather?

Topics

Cloud Playing field?Innovation & Outsourcing

Flashback

Customer

OutsourcerSourcing advisor

Microsoft is geen speler in de outsource

markt

Microsoft

Microsoft - Though leader on NWOW to create synergy between people and technology

2007 2008 2009 2010 2011 2012

Place

Technology

People Workforce Analysis

Vision

Infrastructure

Analysis

Governance ArchitectureSet Priorities

Scenario’s & Persona’s

Projects & Execution

Measurable Results

Define Desired Results

Inspiration Customer

Deployment of desktop software in an outsourced environment is behind companies

which do not outsource

Available since 2001

Customer

SLACost

Embed innovation in outsourcing deal?

How to align product portfolio with new trends in market

Integration service innovation in

contract?

Focus on SLA while remaining a good

employer?

Do we meet expectations?

Do we meet the SLA?

OutsourcerCustomer

Cost saving for service and labor, shift cost to

later years?

Focus on core activity and increase ICT

flexibility & quality?

How to increase the value of ICT to my

business

Facilitate changing workforce

requirements over the contract period?

Little help from a friend?

Partner Optimalisation

Operational Excellence

Proposition Innovation

People Readyness

Services

Customer Inspiration

OutsourcerMicrosoft

Preferred position

Customer

OutsourcerSourcing advisor

Microsoft

Private(On-Premise)

Infrastructure

(as a Service)

Platform(as a

Service)

Software(as a

Service)

Cost saving and standardizing innovation!

Types of CloudsInfrastructure as a ServicePlatform as a ServiceSoftware as a Service

InfrastructureServers · Storage ·

Network

IaaSPlatform

OS & Application Stack

InfrastructureServers · Storage ·

Network

PaaSApplications

Packaged Software

PlatformOS & Application Stack

InfrastructureServers · Storage ·

Network

SaaS

Security & Privacy

Compliance & Regulations

Control & Customizability

Premises +

Cloud

Networks

Building Block Services

3rd PartyApps & SolutionsOnline ServicesLive Services

Datacenters

Microsoft SharePoint Services

Microsoft Dynamics CRM Services

The Microsoft Cloud~100 Globally Distributed Data Centers

Quincy, WA Chicago, IL San Antonio, TX Dublin, Ireland Generation 4 DCs

http://www.microsoft.com/WindowsAzure/dallas/

Microsoft Online Services:BPOS Standard Feature Overview

•5GB (default) up to 25GB Mailbox•Outlook and Web Access•Anti-Virus/Anti-Spam•Shared Calendars, Contacts &

Tasks•Active Sync Mobile Devices•Blackberry Device Support*•Compliance Archiving*

• 250MB storage allocation per user • Collaboration• Portal• Enterprise Content Management• Search• Business Process Forms• Platform & Extensibility

•Web Conferencing•Small group collaboration to large events•Desktop sharing, chat, question manager•Training support and virtual breakout rooms•VOIP or PSTN voice support•Live 360 degree panoramic video

• Instant Messaging and Presence• Group IM• Address Book Search• Distribution List Expansion• File Transfer• 1:1 Audio and Video

* Optional capabilities at additional cost

Economies of skill

Econ

om

ies o

f scale

Co-location Services

Cloud Computin

g

On Premise

Installation

Traditional Outsourcin

g

Does Cloud bring flexibility?Flexibiliteit

Cost

Vendor dependenc

y

Product Innovation

Changing Playfield?

Proof of Concept

Pilot

Migration

Integration

Helpdesk

Functional support

Technical support & maintenance

Outsourcer leading

Traditional ICT versus BPOS scenario’s

Gov

ern

anc

e

Microsoft

QA

Break&fix support

Servers

Desktops

Infrastructure

Network

LOB Applications

Hardware

Traditional outsourcing Cloud services

Windows Intune

Billing relation direct with Microsoft

Unified Communicatio

ns

Business Intelligence

Enterprise Content

ManagementCollaboration Enterprise

Search

Unified Business Platform

Online Services Partner Opportunity

Partner Applications

Partn

er S

erv

ices

More information? [email protected]://nl.linkedin.com/in/armandbloem