SRS For all your Specialized Refrigeration Needs Nationally 1
SRSFor all your Specialized Refrigeration Needs Nationally1
Services SRS Provides for YOU
1. Repair Service for your Equipment
2. Reports for you on all repairs
4. Warranty Paperwork Filed for You!
5. Delivery, Installs, Set-up and Removal
3. Warehousing of Parts Is Available!
6. Initial service within 24 hours
7. Constant Communication of Status2
Outsourcing advantages with SRS by your Side
• SRS handles all invoicing• Pricing Disputes• Pricing breakdown and details• Negotiated best price for you guaranteed
• Status Updates Regularly / Daily
• Can still use your technicians that you like to use already in your areas• See Slide 5 for details
• SRS works for YOU our Client• Reports ran to your specifications
• Reduced overhead• Staffing Flexibility
• No Training costs to you• No Contract Agency Fees or Insurance
Coverage
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SRS Customer Service Benefits
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Your satisfaction is SRS’s top priority!
We will:• provide timely, courteous customer service and technical
support. If ever we're discourteous, or if a repair is not handled in a timely manner, we encourage you to let us know immediately!
• update YOU and your Client every step of the way with the repair SRS is handling for you from Dispatching to Parts Needed to Completion.
• provide an ETA of service date at time of dispatching to you, the Client and the Location Manager or Owner who needs service to be completed at.
• supply you with solutions and suggestions to help prevent nuisance calls and/or environmental problems.
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Service Call ProcessDispatch
W/ServiceCompany
UpdateServiceStatus
OrderParts ifNeeded
FinishRepairs
Troubleshoot the Failure with Location
Receive ServiceRequest Information
Run Reports
Update& CloseTicket
Recap of how SRS help You and Your Clients for Service:
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Dependable and Knowledgeable Service Technicians
aving you Money
Streamlined Process
SRS Guarantee:
Technicians available to work on your equipment within 24-48 hours of dispatch and repaired within 2-3 days with parts upon part availability.
Complete maintenance & diagnostics at time of evaluation.
Sales InformationSales InformationCustom to your Custom to your needs!needs!
All Styles, Any SizeSome Manufacturers
Listed Here
Reach – IN Uprights, Bunkers, Prep
Tables
Walk – IN Customized to your needs
Ice Machines
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Residential, Commercial, Installation, Shipping & Set-up available!
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Customers and Clients SRS works with Daily
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Billing Information
For ease of payment, we accept Visa and Master Card!
• Billing & Remit to Address:
6380 Sturgeon Bay Road Luxemburg, WI 54217
Main Office: 920-866-2300 Main Fax: 920-866-2303 Toll Free: 855-865-2300
"The only place success comes before work is in the dictionary." ~ Vince Lombardi
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SRS Refrigeration, LLC OwnersSRS Refrigeration, LLC Owners
• Kathy Fort • Head of Wisconsin & Canada Branch
Email: Email: [email protected]@gmail.com
Keith Redd Head of Virginia Branch
Email:Email: [email protected]