SRI LAKSHMI MEDICAL CENTRE AND HOSPITAL 18/121 MTP Road, Thudiyalur, Coimbatore – 641 034. Document Name : HUMAN RESOURCES MANAGEMENT Document No. : E / NABH / SMCH / HRM / 01 No. of Pages : 13 Date Created : 01/11/2014 Date of Implementation : 01/11/2014 Prepared By : Designation : HR Manager Name : Mrs.UshaNandhini.N.B Signature : Approved By : Designation : Chairman Name : Dr.D.Suresh Kumar Signature : Responsibility of Updating : Designation : HR Manager / NABH Coordinator Name : Mrs.Usha Nandhini.N.B Signature :
This document is posted to help you gain knowledge. Please leave a comment to let me know what you think about it! Share it to your friends and learn new things together.
Transcript
SRI LAKSHMI MEDICAL CENTRE AND HOSPITAL
18/121 MTP Road,
Thudiyalur, Coimbatore – 641 034.
Document Name : HUMAN RESOURCES MANAGEMENT
Document No. : E / NABH / SMCH / HRM / 01
No. of Pages : 13
Date Created : 01/11/2014
Date of Implementation : 01/11/2014
Prepared By :
Designation : HR Manager
Name : Mrs.UshaNandhini.N.B
Signature :
Approved By :
Designation : Chairman
Name : Dr.D.Suresh Kumar
Signature :
Responsibility of Updating :
Designation : HR Manager / NABH Coordinator
Name : Mrs.Usha Nandhini.N.B
Signature :
AMENDMENT SHEET
S.No. Section
no &
page no
Details of the amendment Reasons Signature of
the
preparatory
authority
Signature
of the
approval
authority
CONTROL OF THE MANUAL
The holder of the copy of this manual is responsible for maintaining it in good and safe condition and in a
readily identifiable and retrievable.
The holder of the copy of this Manual shall maintain it in current status by inserting latest amendments as and
when the amended versions are received.
HR Manager – Human Resources Department is responsible for issuing the amended copies to the copyholders,
the copyholder should `acknowledge the same and he /she should return the obsolete copies to the HR Manager.
The amendment sheet, to be updated (as and when amendments received) and referred for details of
amendments issued.
The manual is reviewed once a year and is updated as relevant to the hospital policies and procedures. Review
and amendment can happen also as corrective actions to the non-conformities raised during the self-assessment
or assessment audits by NABH.
The authority over control of this manual is as follows:
Preparation Approval Issue
HR Manager, Human Resources
Department.
Chairman, Sri Lakshmi Medical
Centre & Hospital.
Accreditation coordinator
The procedure manual with original signatures of the above on the title page is considered as ‘Master Copy’,
and the photocopies of the master copy for the distribution are considered as ‘Controlled Copy’.
Distribution List of the Manual:
S.No. Designation
1 Chairman
2 Human Resources and Development Department
3 Accreditation Coordinator
CONTENTS
S.No. Topics Page Number
1.0 Introduction 5
2.0 Purpose 5
3.0 Scope of the department 5
4.0 Abbreviations 5
5.0 Definitions 6
6.0 Planning and Policies 6
7.0 Planning and Procedures 9
8.0 Records 13
SRI LAKSHMI MEDICAL CENTRE
& HOSPITAL
Doc. No. E / NABH / SMCH / HRM / 01
Issue No. 01
HUMAN RESOURCES
MANAGEMENT
Rev. No. 00
Date 01/11/2014
Page Page 5 of 13
1.0 INTRODUCTION:
Human Resource Management requires good planning of human resources while at the same time use the
human touch, expertise, and commitment towards ensuring productive use of human capital while at the
same time motivating the employees to make them give their fullest potential towards patient care
activities in the Hospital.
2.0 PURPOSE:
2.1 To plan the right mix of manpower for the Hospital in line with the volume of scope of the
services being provided by the hospital.
2.2 To recruit competent people with a positive attitude towards organization and customers, and have
the capability to guide or work in a group to achieve the goal of the hospital.
2.3 To ensure that employees are selected, trained, promoted and treated on the basis of their relevant
skills, talents and performance without any discrimination as per the requirement of the
organization.
2.4 To provide a clean, safe, healthy, professional and enjoyable working environment.
2.5 To motivate employees through reward system and build confidence among staffs.
2.6 To provide training and development for all the employees to enable them to achieve the highest
level of skills possible and provide job satisfaction to a large extent.
3.0 SCOPE OF THE DEPARTMENT:
3.1 This manual covers the following:
3.1.1 Manpower planning
3.1.2 Recruitment and selection, and placement
3.1.3 Joining induction
3.1.4 Training & Development
3.1.5 Promotion and incentives
3.1.6 Employee Health care & Occupational Hazards
3.1.7 Employee personal file maintenance
4.0 ABBREVIATIONS:
4.1 NABH: National Accreditation Board For Hospitals And Healthcare Providers
4.2 HR : Human Resources
4.3 IT: Information Technology
SRI LAKSHMI MEDICAL CENTRE
& HOSPITAL
Doc. No. E / NABH / SMCH / HRM / 01
Issue No. 01
HUMAN RESOURCES
MANAGEMENT
Rev. No. 00
Date 01/11/2014
Page Page 6 of 13
5.0 DEFINITIONS
5.1 Human Resources Department: Shall mean the ‘Department having charge of the HR function of
the hospital’.
6.0 PLANNING AND POLICIES:
6.1 Planning: Manpower Planning is done in the hospital taking in to account the services scope, the
volume of out patients, Emergency patients and Inpatients, based on the past. This also takes in to
account the periodical staff turnover. The Chairman analysis at the beginning of every year such
manpower requirements of various categories of staff – Clinicians (full time), Clinicians (On Call),
Nursing staff, other paramedics – technicians for Diagnostic Labs, Medical records department,