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THE NEW ENTERPRISE CONTENT MANAGEMENT (ECM) IN TODAY’S WORLD
Bram de Jager
Lead Architect
ECM MARKET: a market in transitionUSE CASES EVOLVE, FORCING BOTH FRAGMENTATION AND CONSOLIDATION
OVER THE NEXT YEAR
90%Of current decision makers is
planning to expand rollouts
IN 2017
$8 billionGlobal market for ECM
IN 2018
$9 billionGlobal market for ECM
ECM is DEAD
Birth of the Content Services
and Content Experiences
world
Microsoft SharePoint
recognized as a
leader in Gartner
Magic Quadrant for
Content Services
Platforms
Integrated contentservices
CREATE
The new Enterprise
Content Management
(ECM) in Today’s World
CREATE, SHARE, DISCOVER
Office integration on Windows, Mac, and mobile
› Save, share, real-time coauthoring
› Properties, recent, version history, check out/in
Content types
› Template and metadata, per-site, tenant-wide OR hybrid
News, pages, lists
Simple link sharing, internal and external
Office Lens
Capture from email, file system, scanner, etc.
DEMO
Office Lens document capture
10
COORDINATE
The new Enterprise
Content Management
(ECM) in Today’s World
COORDINATE AND STRUCTURE
Organizing libraries and lists
› User-lead: custom columns, views, filtering, pinning
› IT-lead: shared taxonomy
PowerApps for custom mobile experience
Flow & LogicApps for approvals, workflow and process
Group conversation and calendar
BUILDING BLOCKS OF THE INTRANET
Hub sites
NavigationSearchLook-and-feelRollup
Communication sites
Publishing sitesCustom appsTeam sites
SharePoint
Home
OneDrive
O365
Files
MS
Gra
ph &
conte
nt
rollu
p
Hub Sites /
Portals
Yammer Video-Stream
(optional Groups integration)
SharePoint Content Services & Libraries
Communication
Sites
Yammer Video-Stream
SharePoint Content Services & Libraries
Team Sites
(Perm/Temp)
Office 365 Groups including Teams
SharePoint Content Services & Libraries
Office 365 Group Membership
SHAREPOINT/OFFICE 365 INFORMATION ARCHITECTURE
ONEDRIVE AND SHAREPOINT CAPACITY
30M
15GB 12.5EB
25TB
30.000.000.000.000
PREDICTIVE INDEXING
Allow creating indices on libraries up to 20,000 items
Automatic Index Management background job
› Adds indices to views with filter or sort for libraries under 20,000
Partial results in modern UX (indexing on the sort field)
Run auto index logic when view is edited
Just-in-time auto-index when sorting in modern UX
FILTERS PANE
Replaces Metadata Navigation and Filtering
Consolidated filtering UI
Smart filters chosen by default
Pin columns you want to filter often
19
MODERN DOCUMENT LIBRARIES
Modern, thumbnail-centric library view
Inline, contextual information panel
Simple move/copy gestures
20
DEMO
OneDrive:
21
FLOW FOR DOCUMENT MANAGEMENT
Connect to/from document libraries
Route, alert, set actions based on process automation logic
TIP: use extended properties to enable moving document attachments
from email
TIP: Use Teams to establish email addresses for library folders
22
OUT OF BOX “SEND FOR REVIEW” FLOW
Available in all lists and libraries, no set up required
Uses the Flow launch panel and prompts for approver and message
Tracks the status in a new column on the library: “Review status”
DEMO
Collect event photos in centralized
repository with Flow buttons
24
ATTENTION VIEWS
Helps users focus on files that are pending, incomplete, or otherwise need attention
Response to feedback that required properties in modern UI are too “soft”
Field Highlighting Notification Files that need attention View
When a required property is missing, every view highlights that field as needing attention.
View picker lights up with a new view when there are items that need attention
One stop shopping place for all the items in the list that need attention
WORD
SHAREPOINT
PROPERTIES
PANELShow document and
SharePoint properties
View and edit
properties within
context of document
DEMO
Metadata Navigation & Word SharePoint
Properties Pane
27
PROTECT
The new Enterprise
Content Management
(ECM) in Today’s World
EVENT BASED CONTENT RETENTION
THE EVOLUTION OF AZURE RMS
DOCUMENT
TRACKING
DOCUMENT
REVOCATION
Monitor &
respond
LABELINGCLASSIFICATION
Classification
& labeling
ENCRYPTION
Protect
ACCESS
CONTROLPOLICY
ENFORCEMENT
Azure InformationProtection
Full Data
LifecycleDOCUMENT
TRACKING
DOCUMENT
REVOCATION LABELING
CLASSIFICATION
ENCRYPTION
ACCESS
CONTROL
POLICY
ENFORCEMENT
DEMO
Classify, Label, Protect
35
HARVEST
The new Enterprise
Content Management
(ECM) in Today’s World
HARVEST SUMMARY
Discovery
› Delve, Site cards, OneDrive Discover, Search
Curation
› Flow-based disposal
› Information Lifecycle Management (ILM)
Create/reseed
› Tap (document sections)
› Copy in place (new docs)
37
TAP »
DOCUMENT ITEMConsume indexed
section of documents
into new documents
Based on search
Used in Office Clients
Can also insert metadata
as Quick Parts
DEMO
Build new document with Tap
39
WRAP-UP
The new Enterprise
Content Management
(ECM) in Today’s World
ECM is DEAD
ECM market splits into
Business content services
Transactional content services
KEY TAKEAWAYS
ECM market is in transition, driven by
› Enterprise Architects seek modern content platforms to meet new use
cases
› Analytics, file sharing, collaboration, and a focus on usability are key
differentiators
SharePoint and OneDrive are leaders in Gartner and Forrester quadrants
› Evolution leads to new set of capabilities supporting new and existing use
cases
THANK YOU!
@bramdejager
bramdejager.wordpress.com
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