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…a new generation in “sunless tanning”
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Page 1: Spray tan kelly

Complete Tanning SOLUTIONS Pty Ltd “Spray Tanning Training Manual” 26112009 page 1

… a n e w g e n e r a t i o n i n “ s u n l e s s t a n n i n g ”

Page 2: Spray tan kelly

Complete Tanning SOLUTIONS Pty Ltd “Spray Tanning Training Manual” 26112009 page 2

FIRSTLY…. Thank you for your purchase, we are certain that you will have many years of use from your HVLP Spray Tanning Machine and “Thank You” for choosing “Complete Tanning Solutions! I would l ike to share with you a brief outl ine of who we are and how we came about getting into this explosive industry. Well, we started in the tanning industry, back in 2001 where we bought and sold indoor tanning equipment so, there is not a lot we don ʼ t know about the skin and tanning! We were fortunate enough to get involved with a leading Australian Spray Tanning Company who pioneered the spray tanning evolution and we learnt a great deal about this new sunless generation. We set about creating the very best HVLP Spray Gun that money could buy and had many fai lures in the init ial stages. We invested a great deal of research and development, money, t ime, effort and energy into getting it r ight and we firmly believe that we have got it r ight because, they say that “Imitation is the best form of f lattery”?? There are a number of HVLP Spray Guns available on the market that look l ike ours but, they are not! As I have mentioned, we invested time and money into our spray gun, so we know just how good it is because, we built i t ! Every product we sell, we have either created personally or sourced personally… We formulated our own solution in our kitchen at home some years back and have watched it evolve into a high sell ing product. We have just f inished working with a leading cosmetic manufacturer in Hong Kong to improve our solution and we are ecstatic with the results and 100% certain that you wil l be to. Early in 2010 we decided to relocate our business to Hong Kong to better serve our customers demands from all over the world! We have logistical warehousing in Australia, the USA, the UK and New Zealand. We own the majority of the intellectual property for our range of products except the turbine and the tent. However, we have addit ional quality control in place for the manufacturing of these two products. The Turbine has always been manufactured in China because there is only one manufacturer in the whole world for this particular turbine and our spray gun is now manufactured in Taiwan, we have set up our factory there to produce the same quality product that was produced in Australia. Our disposables and accessories have always been manufactured in China under our specif ications and the sunless tanning solution is now manufactured in Hong Kong. This move has been a huge step for us personally and professionally and we just wanted to assure you that your warranty and the quality of our spray tanning equipment and accessories wil l never be jeopardized by our move to Hong Kong If you are worried about anything at al l please do not hesitate to contact me personally at [email protected] so, go on and have some fun with your new spray tanning equipment.

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1. Your Equipment and setting it up Remove your spray equipment from the box. There are four (4) parts that make the complete spray system.

1 Spray Turbine 1 Polyflex Hose 1 HVLP Spray Gun 1 Spray Turbine Filter

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Turbine Filter All Australian and UK Machines come standard with the Turbine Fi lter. USA machines are not f itted with them as yet but, if you would l ike one when you place your next order please request one to be included with your order ‘complimentary’ If your machine includes a fi lter, please fit it to the base of your turbine where the machine draws in the air. You can hand wash the fi lter material in warm soapy water and rinse it in cool water and allow to air dry as required. You can also place a small drop of your favourite aromatherapy oil onto the fi lter material to give your room a fresh scent. We do not cover the warranty for a turbine that has been neglected. It is important to wash the fi lter and to keep the turbine in a clean air environment.

HVLP Advanced Spray Gun Your new spray tanning system uses a HVLP Advanced Spray Tanning Gun. HVLP is (High Volume Low Pressure). This is the type of spraying that allows you to spray accurately but, without the overspray that occurs with high pressure “air type” equipment. This particular spray gun is extremely easy to use, very safe and reduces the amount of solution used. The soft air deposits the solution more efficiently on the skin, reducing waste and overspray. The high volume and low pressure results in a faster application time, due to the larger fan pattern that puts out more solution at one time. HVLP allows for total body application in less than seven (7) minutes and because of the reduced application time, with HVLP spraying it decreases operator fatigue, and more clients can be sprayed in a given time frame, allowing for the possibility of increased profits.

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Your HVLP Spray Gun

2 fluid needle assembly 10 fluid tube

3 spring 11 black seal

4 fluid adjusting screw 12 cup

5 gun body 13 fluid needle packing

6 air flow 14 needle packing screw

7 fluid tip 15 trigger

8 air cap 16 trigger pin

9 lock ring 17 nozzle washer

No. 10 Make sure the fluid pipe is pushed in nice and tight

This is the black seal and if you can see

the letters “CTS” then you have the seal in the correct

way

No 4 is the fluid adjustment screw, turn it clockwise for less solution & anti clockwise for more solution.

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How to care for your spray gun This is an image of the back section of your spray gun, where the very important “fluid adjustment screw” is located as per figure #4 on image 1

• To DECREASE the amount of solution coming out of your spray gun turn the “fluid

adjusting screw” CLOCKWISE. • To INCREASE The amount of solution coming out of your spray gun turn the Turn

the “fluid adjusting screw” ANTI-CLOCKWISE. • “WASH IN HOT SOAPY WATER FIRST - BEFORE FIRST USE, THEN RINSE THOROUGHLY

IN COLD WATER” – Remove the cup from the spray gun and then fill a sink or bucket with warm soapy water.

• Turn the "fluid adjusting screw "anti-clockwise to increase the amount of fluid

and place the top section of the spray gun in the bucket or sink and pull the trigger a few times to allow the soapy water to flow through the gun.

• THEN RINSE THOROUGHLY IN COLD WATER. – remember to reduce the amount of

fluid that will come out by turning the “fluid adjusting screw” clockwise before spraying your next client. THEN ALLOW YOUR GUN TO AIR DRY OR SHAKE IT DRY

• YOU SHOULD WASH/RINSE YOUR SPRAY GUN AT THE END OF EVERY DAY AS PER

THE ABOVE INSTRUCTIONS. • REMEMBER – to place the seal back in the correct way – as per the image

clockwise (1) decrease

anti-clockwise (2)increase

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TROUBLE SHOOTING…YOUR SPRAY GUN

• Your spray gun should look like the image below when the seal is in:

NOTICE THIS GROOVE IT MUST FACES UP INTO THE TOP SECTION OF THE GUN. IF THIS SEAL IS INSERTED INCORRECTLY THEN YOUR GUN WILL LEAK

NOTICE YOU CAN SEE THE WORD ʻCTSʼ IF YOU CANNOT SEE THIS THEN THE SEAL IS IN THE WRONG WAY

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It is important that the fluid pipe is inserted firmly into the spray gun and that the angle faces forward

Fluid Adjusting Screw

Part No. 14 If your spray gun EVER LEAKS near the trigger or the stainless steel pin you may need to adjust this brass screw with your little silver spanner that was provided with your spray gun.

But, donʼt over tighten it, if you cannot pull the trigger then loosen it off just a little

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Some Further Tips……..

• Make sure you push the fluid pipe as per figure #10 firmly into the spray gun.

• You are now ready to fill the cup with your solution but, do not over fill it.

Do this on a flat surface and then carefully tighten the top section of the gun onto the cup and close it tight.

• Adjust the fluid adjusting screw so, there is no pull on the trigger and then

turn the fluid adjusting screw anti-clockwise a little at a time so that ONLY a small amount of lotion is coming out when you pull the trigger.

• Less is best, until you have mastered your technique • Always remember to keep the gun fairly level and follow the natural

contour of the body and keep the gun the same distance from the body at all times.

• If the trigger is ever a little sticky, turn the “fluid adjusting screw” anti-

clockwise so, there is a lot of give in the trigger and pull the trigger back and forth a few times BUT, remember to reduce the amount of fluid by turning the “fluid adjusting screw” clockwise before spraying your next client

• If the solution is bubbling or running on the skin then please check the

following: Spraying too close Spraying too slow Too much solution is coming out, you need to reduce the amount of

solution by turning the fluid adjustment screw clockwise Or it could be all of the above it, is a process of elimination until you are

comfortable with your technique • Remember to screw the cup up as tightly as you can, if the solution is

bubbling inside the cup them you need to check that you have the black seal in correctly and that you have pushed the fluid pipe in tight enough and finally that you have screwed the cup onto the gun firmly

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2. Spraying Patterns. Look at the front of your spray gun and you will notice the images below on the right, look like the front of your gun. If you loosen off the black screw as per figure #9 please refer to the image 1 at the front of this manual. You will be able to turn the “air cap” as per figure #8 – This will actually change the pattern in which the solution comes out, as per the following.

Horizontal: Adjust the nozzle in the horizontal position for the vertical flat jet. This position can be used to spray from side to side but, is not normally recommended

Vertical: Adjust the nozzle in the vertical position for the horizontal flat jet. This is the normal position of the nozzle for spraying up and down.

Round: Adjust the nozzle in an angled position for corners, edges and other hard to reach places. This position is NOT recommended as is it difficult to see a start and finishing point with your solution.

Horizontal Flat Jet

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Tips for spraying When you are comfortable with the operation of your spray tanning system, you are ready to begin spraying. Remember these very important points: • Always have the cup at least half ful l before every spray tan • Always work from head to toe. • Hold the spray gun approximately 8-10 inches from the surface of

the skin. • Do not ti lt the spray gun. • Always keep it perpendicular to the surface of the skin. • Spray the entire body at a relaxed speed. • Slow movements wil l result in an unwanted build up of colour and

the solution wil l bubble on the skin.

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3. Turning Your Turbine On 1. Press “Mains On”

2. “On” 3. “Speed” to Medium 4. “Heat”

You are now ready to start spraying, always start with your client’s back towards you. If there is not enough solution coming out adjust the “Fluid Adjustment Screw” to allow more solution.

2

3

4

1

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4. Caring For Your Spray System Cleaning your system is paramount, the spray gun, turbine and its cup should be cleaned at the end of every day it is used. Remove the hose from the spray gun. 1. Over a sink, carefully unscrew the solution cup from the spray gun. 2. Pour any remaining solution back into the bottle or store the solution in the

refrigerator (but not below 4 degrees) and screw the lid up tightly. 3. Remove the pipe that is now visible by holding the stem and twisting. (Note: The

pipe will stain over a period of time. Please be aware that this is normal and will in no way effect the spray gun’s ability to operate.)

4. Remove the round rubber seal that sits between the spray gun’s body and cup.

If this is not done regularly, solution will get caught under the seal each time the cup is removed. When replacing the seal, be absolutely certain that the ridge is face up into the gun.

5. Thoroughly rinse all the components with water. Press the trigger and allow water to flow freely through all parts of the spray gun. Continue until the water flows clear again. Shake the gun a few more times and rinse again.

6. Reverse the procedure to put the spray gun together again. (Note: The bend in the pipe should always face forward, see Figure 2.)

7. IT IS VERY IMPORTANT TO WIPE YOUR TURBINE AT THE END OF EVERY DAY –

ESPECIALLY WHERE THE “AIR VENT” , WHICH IS UNDERNEATH THE TURBINE. YOU MUST KEEP THIS AREA CLEAN AND THE AREA IN WHICH YOU ARE SPRAY TANNING. IF YOU DON’T KEEP THE AIR VENT CLEAN AND CLEAR THE MACHINE WILL START OVERHEATING – THIS WILL NOT BE COVERED BY “WARRANTY”

Fluid Adjusting Screw

Fluid Pipe

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5. Care & Storage… Please ensure that all solution is stored in the refrigerator, remove prior to spraying to allow the solution to come to room temperature. Never allow your solution to exceed 20 degrees or go below 4 degrees.

m y tan has been specially formulated to give you long lasting superior colour. However, if at any time the solution is stored or handled incorrectly, the abil ity of the solution to perform wil l be adversely

effected. In order to maintain consistent colour, and performance, my tan sunless solution needs to be handled with extreme care.

Cleaning and Maintaining Your Spray Gun Remove all the solution from your spray gun at the end of every day and clean you gun as per the instructions above.

Once a month… Remove the needle and or spray nozzle and wipe with a soft cloth dipped in cleaner. Clean any residue on the surface of the nozzle and brush. Do not ever immerse your spray unit or spray gun in a solvent – this will not be covered by “warranty” Always clean your spray unit when you are finished using it or whenever it may be unused for an extended period of time. Remember: Sunless tanning solution’s balance of ingredients can be adversely affected by equipment that has not been cleaned and maintained properly. Tip: Spattering or spitting of the sunless solution is a sign of a dirty spray gun.

Care and Storage Sunless solution is a formulated and balanced chemical recipe for providing natural looking tan color. You will get the intended results with normal use under standard conditions. However if the product is miss-handled or stored improperly its performance can be adversely effected. Very much like food products, it must be stored carefully to maintain freshness. Sunless solution should be handled carefully to maintain its performance, efficacy, consistency and color. The following are a few basic steps to eliminating sunless solution irregularities:

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Heat The solution needs to be stored in a cool, dry place, preferably in the refrigerator but, not below 4 Degrees. Exposure to pro-longed high temperatures wil l destroy the solution’s effectiveness. When traveling with solution, only take what is needed and avoid leaving solution in the car. We suggest you store your solution in a wine cooler bag with some ice packs to maximize effectiveness.

Exposure to light The solution wil l not be harmed by accidental exposure to sunlight however repeated or prolonged exposure wil l reduce the products abil ity to perform.

Refrigeration Store product in a cool, dark place. Refrigerating the solution is highly recommended. Repeated or prolonged storage at high temperatures will reduce the products effectiveness.

Rotate Rotate your inventory regularly. The solution has a limited shelf life and should be used in the order in which it is received from your supplier.

Never, ever mix…. Do not pour new solution into solution that is more than a few days old. Adding new product does not “refresh” the quality of old product or make it “new” again. In fact, the old product may reduce the effectiveness of the new product being added.

Contact with metal The solution is made up of ingredients which wil l react with elements in the skin and also metall ic objects. DO NOT pour solution through a metal funnel, st ir with a metal spoon or keep stored in a metal container. Contact with any of these objects wil l reduce the product’s abil ity to perform. Only stainless steel is safe to be used without the solution being affected.

Oxygenation Prolonged exposure to air wil l reduce the solution’s abil ity to perform. DO NOT leave the cap off for an extended length of t ime as there is a possibil ity that bacteria may grow. Remember: Your tanning solution’s balance of ingredients can be adversely affected by storage and equipment that has not been cleaned and maintained properly.

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6. Introduction to Skin and Sunless Tanning Sunless tanning has been identified as one of the fastest growing trends offering indoor tanning salons a new way to build business and increase profits. Since its inception in the 1960’s, sunless tanning has come a long way and can now be found in tanning salons, department stores and chemists all over the world. To provide a competitive edge to salons offering HVLP spray tanning we have developed this training manual, based on research and testing conducted by some of the leading manufacturers of sunless spray systems. This manual will take you from setup, to application while discussing technique, safety, pricing and more. What Is DHA And How Safe Is It? DHA is dihydroxyacetone, a carbohydrate (monosaccharide sugar) compound approved by the FDA for use in externally applied sunless tanning solutions. DHA is usually derived from a vegetable source like beets or sugar cane. Its properties as a skin darkener were discovered in the 1920's but weren't marketed as such until the 1960's when Coppertone® introduced Quick Tan®. It was added to the FDA's list of approved cosmetic ingredients in the 1970's. DHA is the tanning ingredient used in self-tanning solutions that has produced more than 2 million sunless tans with no documented reports of adverse effects. The tanning industry recognises DHA as the colourless sugar that makes the magic happen in the self tanning process. DHA reacts with skin proteins, including amino acids, in the outermost layer of the skin. The reaction develops brown skin colouring that looks very similar to a natural tan. Skin colouration takes anywhere from two to four hours to develop and lasts approximately 4 to 7 days. This depends on the skin type, the DHA concentration and the preparation to the skin prior to spraying. The tan fades as the dead layers of skin slough off, just as in a normal tan. Is It Safe To Ingest DHA? While no one should purposely swallow any form of sunless solution, DHA is a non-hazardous compound and causes no adverse reaction in the quantities found in most tanning solutions. DHA has been used as a dietary supplement in sports nutrition and it is non-carcinogenic. Testing has further shown that DHA is less toxic than aspirin, caffeine, and even common table salt.

How Safe Is It To Inhale my tan Tanning Solution? DHA has a health risk rating of "0-Minimal" and is not considered a toxic material. The Occupational Safety and Health Administration (OSHA) has established "Permissible Exposure Limits" (PEL) ratings that represent the allowable airborne concentration of a toxic material, to which an employee can be exposed during an 8-hour shift without personal respirators.

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7. Lets first look at “How Skin Works” Skin is one of the most amazing organs in the human body. It is hard for us to think about it as an organ, however. We tend to think of organs as boxy things. Your heart, liver, kidneys - those are obviously organs. But skin is an organ too, especially if you look at the dictionary definition of "organ", like this definition from the Merriam Webster Collegiate Dictionary: Organ - a) differentiated structure (as a heart, kidney, leaf, or stem) consisting of

cells and tissues and performing some specific function in an organism b) bodily parts performing a function or cooperating in an activity <the eyes and related structures that make up the visual organs>

By that definition, skin is definitely an organ. Skin is made up of very specific cells and tissues, and their collective purpose is to act as the boundary between "you" and "the world". One of the neat things about skin that makes it different from a lot of other organs is the fact that it does have to deal with the real world. Therefore it is loaded with sensors, and it also has a very tough layered design so that it can handle realities of the environment like abrasion and sunlight. If you take a look at a cross section of typical skin (like the skin on your arm or leg) you find that it is made up of two main layers: the epidermis on the outside and the dermis on the inside. The epidermis is the barrier, while the dermis is the layer containing all the "equipment" - things like nerve endings, sweat glands, hair follicles and so on. Here's a picture to help you see what is going on:

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In the subcutaneous layer (you may have heard of subcutaneous fat - this is where it lives) you can see the blood vessels (shown as two thin red and blue lines). These vessels branch infinitely (not shown) into the dermis to supply the sweat glands, hair follicles, sebaceous glands and erector muscles with blood. They also fan out into the dermis's capillary bed. It turns out that the dermis is loaded with capillaries. Capillaries satisfy the nutritional needs of the cells in the dermis, and they also help the skin perform an important cooling function in humans. The epidermis has no direct blood supply, but instead is supported and fed by the dermis. As shown in the diagram, the dermis contains sweat glands, hair follicles (each with its own tiny little muscle so that your "hair can stand on end"!), nerve endings and so on. There are several different types of nerve endings:

• Heat sensitive • Cold sensitive • Pressure sensitive • Itch sensitive • Pain sensitive

All these different nerve endings let you sense the world. They also help you protect yourself from burns, punctures, etc. by warning you when something is damaging your skin. The epidermis is your interface to the world, and it is actually quite interesting. It has two main layers, the inner of which is living and the outer of which is dead. The dead skin cells of the outer layer are what we can actually see, and they are constantly flaking off and being replaced by new cells being pushed outward. The living, inner layer is called the malpighian layer. The malpighian layer creates the dead cells that we can see. It is in direct contact with the dermis, which feeds and supports it. The malpighian layer is our focus of attention actually, because it is here that the sun affects the skin during tanning. The malpighian layer is itself layered like this: • In direct contact with the dermis is the basal layer. If you have ever heard of a

basal cell carcinoma (cancer), this is where it starts. • Above the basal layer is the spinous layer. • Above the spinous layer is the granular layer.

Above the granular layer is the stratum corneum. The stratum corneum is the outer layer of dead cells - the cells that we see as our skin. The cells in this layer are filled with a protein called keratin. Keratin is a very interesting protein because it is tough - horns, hair, hoofs, fingernails and feathers all gain their strength from keratin. The same substance that your fingernails are made of actually forms your visible skin (but in a much thinner and more flexible layer). Which is what makes your skin so tough? In parts of the body that get a lot of wear, like the palms and the feet, the stratum corneum is thicker to handle the abrasion. Living among the basal cells in the malpighian layer is another type of cell called a melanocyte. Melanocytes produce melanin, which is a pigment that is the source of tanning. The melanocytes are actually where a tan comes from. Here is what the Encyclopedia Britannica has to say about melanocytes:

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8. So, How does sunless tanning work… If you've read the above, you now know that skin is made up of two main layers: the epidermis on the outside and the dermis on the inside. Whether you are talking about sun tanning or self-tanning, the epidermis is where the action occurs. The epidermis is also made up of layers. The deepest layer of the epidermis, called the stratum basale (basal layer), is affected during sun tanning. The stratum corneum (horny layer) is the outermost layer of the epidermis -- it is this layer that is affected by most sunless-tanning products. DHA is a colorless sugar that interacts with the dead cells located in the stratum corneum of the epidermis. As the sugar interacts with the dead skin cells, a colour change occurs. This change usually lasts about five to seven days from the initial application. Every day, millions of dead skin cells are sloughed off or worn away from the surface of your skin. In fact, every 35 to 45 days, you have an entirely new epidermis. This is why tans from sunless- or self-tanning lotions will gradually fade -- as the dead cells are worn away, so is your tan. It's important to remember that unless the product contains an added sunscreen, it will not protect you from the sun's UVA and UVB rays. Even products that do contain a sunscreen won't be of much help, since they lose their efficacy within hours of application. So, if you're planning to head outside to show off your new glow, be sure to apply some extra sunscreen. Most sunless tanning products use Dihydroxyacetone (DHA), as the active “tanning” ingredient. DHA is a skin safe sugar derivative, which has been used in the cosmetic industry for over 30 years. DHA interacts with the outermost, surface skin layer, producing a golden brown color that resembles the coloration of a UV based tan. DHA reacts with the naturally occurring amino acids and keratin proteins, in the “dead” skin cells resting on the skin surface. This process is called the "Maillard Reaction". It is very similar to the reaction that you see when you cut a potato or an apple slice, and leave it exposed to the air. Skin colouration can take anywhere from two to six hours and may last anywhere from four to seven days depending on the skin type, DHA concentration in the lotion and the degree of after tan care performed by the client. Just like a normal tan, a sunless tan will fade as the dead layers of skin shed. The difference between ‘clear’ solution and solution with a ‘bronzer’ Clear solution is completely colourless while solution with a bronzer simply means there is a colour guide in the solution. Use of a colour guide gives your client the ‘instant gratification’ tan.

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9. Working with your client Skin replaces itself naturally every 28 days. Twenty-five percent of skin is exfoliated each week, causing a UV tan to wear away. Sunless spray tans affect only the top 25 percent of skin. Sunless tanners should use a tan-extending program to maintain the level of the sunless tan longer. Spray tanning is a new experience for many people and their f irst session can be quite daunting. The best way to help your cl ient relax is to explain to them what is involved. People wil l quickly and easi ly relax when they know you are well educated and comprehensive in your knowledge of application because they feel they are in safe hands. Before spraying, here are a few hints…

Before spraying their face, hold the spray gun up to the client’s face and tell them to close their eyes and also tell them to feel the air pressure. Explain to your client that it is important for them to keep their eyes closed, relax and to hold their breath for the duration of the spray.

Inform your cl ient about the process of sunless tanning and how DHA (dihydroxyacetone) works.

Discuss with them the reason we use a bronzer in our solution and reiterate to them that the bronzer will wash off and will also come off onto their clothes

Make your cl ient aware that DHA is a natural ingredient derived from sugar cane.

Don’t forget to run your client through the important steps of maintaining a sunless tan. Remind them to avoid wearing tight clothing immediately after their spray, to wait 6-8 hours before showering, to avoid swimming or extended physical activity and try to apply moisturiser twice daily where possible.

Explain to your cl ient that when they next have a shower they wil l see the cosmetic bronzer wash off in the shower and the DHA would have had time to develop. It wil l continue to develop over the next 24 hours.

Maintain an informative conversation to help relax the client. We advise against trying to achieve very dark levels as this may result in patchiness or cosmetic problems.

Just remember my tan is only designed to achieve natural results.

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10. Skin Preparation & Application 1. Before your client arrives, always check that the equipment is set up and

functioning correctly. 2. Ensure your solution is near to room temperature before use. 3. Always place the system behind you (the operator) where the operator will

stand and away from the spray area. This allows for a trouble-free performance and ensures the turbine breathes clean air.

Preparing your client Prior to spraying your client, reconfirm that their body is free of any

• moisturisers • oils • jewellery and; • their hair is tied up away from their neck

Take your time to relax your client and explain the treatment to them. Fill them in on what to expect and what they are required to do throughout the process.

Stand your client on a small towel. This is VERY important as excess spray on the floor will cause darkening to the soles of their feet.

As the customer turns in the booth it is good to get your client to use their feet to rotate the towel. This allows the excess solution to be gathered underneath the towel and not on their feet.

ALWAYS ensure your next client has a clean towel on the floor before they arrive for their appointment and the general area is clean.

Before sunless-tanning, your skin should be clean and dry with no soap residue to interfere with your tan. Avoid bar soap.

Do not apply deodorant or perfumes to skin prior to tanning. It is recommended to shave the day before a spray tan. It is also, recommended you remove makeup before the tanning process, but it is not absolutely necessary.

Remove any jewelry when being sprayed.

Select an old, preferably dark bathing suit to wear while being sprayed. Also remember to bring old dark-colored, loose-fitting clothing to wear home.

Although the likelihood for an allergic reaction is very small, a patch test is recommended for persons who have a known sensitivity to sunless products or the ingredients in them, including fragrances. After all sunless treatments, wait at least six to eight hours before bathing or exercise to allow the DHA enough time to begin the tanning process.

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11. Preparing your client over the phone…

In order for your sunless solution to achieve maximum results, your cl ient must fol low a few simple steps in preparation for their spray tan: Exfoliate their entire body before their appointment paying extra

close attention to the knees, under the arms, ankles, tops of the feet, elbows and décolletage area.

Explain to your cl ient the fol lowing:

-NO deodorant -NO perfume or oi ls -NO body sprays -NO moisturisers -NO make-up -NO jewellery -NO bra -NO shoes -NO contact with water for at least six (6) hours and -NO physical activity

-It is HIGHLY RECOMMENDED that your client wears LOOSE, DARK clothing.

Explain the fol lowing three (3) points to your cl ient: 1. If the above guidelines are NOT adhered to, you (the technician) CANNOT be held responsible for any unwanted outcome. 2. Once a period of 6-8 hours has passed your cl ient may shower using a l ightly perfumed body wash. 3. It is important not to have the shower too hot or to be in there for a long time. Explain to your cl ient to dab their body dry when they get out of the shower and to moisturise twice daily where possible. This wil l stop the tan breaking up on the skin. If at any time you are uncertain about any of the above information,

please contact NEW SKIN TECHNOLOGY for further assistance.

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12. New Client Disclaimer Please f ind below a suggested “Cl ient Disclaimer” form for you to incorporate into your spray tanning business. I t i s important to hand the responsibi l i ty over to your cl ient, once you have advised them of the preparations involved with spray tanning. We advise for you to create your own disclaimer and get al l of your spray tanning cl ients to s ign it and then keep it in a safe place. Personal Detai ls

Mr / Mrs / Miss / Ms (p lease c i rc le)

Name

Address

Suburb Post Code

Te lephone Mobi le

Date of B i r th

Emai l

Occupat ion

In order to be sprayed by th is sa lon/cl in ic you must f i r s t answer the quest ions below t ruthfu l ly .

Are you wearing any deodorant? YES / NO Have you showered & exfoliated today YES / NO

Have you been advised to wear loose dark clothing?

YES / NO Have you ever used a DHA product before

YES / NO

Did you know that the bronzer is specifically designed to wash off after your first shower and may rub onto your clothes prior to your first shower?

YES / NO

Have you applied any body moisturiser or oils in the last twelve (12) hours?

YES / NO

Are you wearing any body spray? YES / NO Are you wearing any perfume? YES / NO

Important If you are unsure whether you are allergic to DHA. We advise you to have a test patch on the inside of

your arm and wait a 24 hour period to see if there is any reaction. You can continue to have follow up treatments whenever you feel you need to. Always remember to

lightly exfoliate before re-spraying and no moisturisers Avoid water or any physical activity for at least 8 hours. Showering the next morning is the best option. Do not use products specifically designed to exfoliate your skin. Avoid long showers, hot baths, spas and extended swimming sessions. Moisturise your body twice a day. This stops the tan from breaking up. To maintain your tan, you can use a solarium as long as the guidelines for use are adhered to. Always use a high SPF when outdoors as spray tanning does not offer any protection from the sun. The bronzer can come off onto your clothes and bed sheets. Please be aware that some lighter coloured

materials, including leather, may stain. We accept no l iabi l i ty for those who choose not to fo l low the above guidel ines provided. Signature _________________________________________

Date ______________________________________

Technician ________________________________________

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Client Records

Date Comments Pr ice Charged

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13. General Application When you are comfortable with the operation of the spray tanning system, you are ready to begin spraying. Remember these very important points: Always work from head to toe. Hold the spray gun 6-8 inches from the surface of the skin. Do not ti lt the spray gun. Always keep it perpendicular to the surface

of the skin. Spray the entire body at a relaxed speed. (Slow movements wil l

result in an unwanted build up of colour). Spray the contours of your cl ient’s body so that you obtain an even

coverage and eliminate overspray

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14. Successful Spraying The following instructions are just meant to be a starting point. You will soon develop your own style and technique. You can make a few adjustments to your gun and spray in a horizontal (back and forth) spray pattern. Experiment and have fun. Important Keep a steady pace and follow through. Always start and stop your spray off the body. If you find positions requiring you to end on the body slowly let off the spray trigger and quickly pull the gun back away from the body. 1. Spray consistently and evenly. Always begin on the client’s back. If runs or dark

patches occur during spraying, use a small towel to sponge the area to absorb any excess solution, then dry and re-apply.

DO NOT spray the palms of the hands. 2. The back of the hands and fingers only require a very light spray for an effective

tanning result. Spray lightly once and then dab the area then re-spray the area again. Remember LESS IS BEST!

3. Before applying the solution to your clients face, consult them first. Only a very

light application is needed. Always make sure their eyes are completely closed and that they are totally relaxed without any facial expressions evident and that they hold their breath for the duration of the facial spray.

4. Conduct a visual inspection over the entire body and a check that the colour is

uniform. 5. Turn the spray system off. Press the “Mains On” button to turn the system off. 6. We recommend after 5 weeks of continuous spray tanning, that

individuals should have a 10 day rest period. This is very important as it al lows skin to rejuvenate and eliminates signs of patchiness result ing from unintentional contact with clothes and accessories.

In most cases, a sunless tan can be maintained for a longer period

of t ime on healthy, moist skin. Results wil l vary depending on the individual.

Begin spraying your client with their back facing towards you. Ask them to stand comfortably with their legs apart and keep their arms out from the waist. Before spraying the backside and legs, ask your client to bend forward from the waist, without bending their knees, to improve access to skin around the top of the legs and backside area.

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Ask your client to turn 90 degrees to their right, each time so that you can easily remember what area is to be sprayed next. Remember to always concentrate on the area that is in front of you.

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Women with larger breasts need to place their hands either over their head so

the skin sitting under the fold of the breast can be reached. If this is not enough, ask them to gently hold them up with their fingers being very

careful not to spray their fingers.

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Once you have sprayed their breasts, fold a tissue into a triangle and place the

tissue under one breast at a time. The pressure from the breast will hold the tissues in place.

Work your way down to their feet. Ask the client to turn one leg out at a time

and spray from the top down to their ankle; remembering not to spray too much around the ankle area.

When spraying the legs DO NOT spray the knee area at this point!

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Feet Spray one light coat on your client’s feet and dab with a towel. Remember to

pay particular attention to the toe area. Dry the feet and apply a very light second coat.

Knees Now for the knees….Ask our client to carefully bend their knees and lightly spray

and dry them before they stand up again.

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The Face • Spray the face in seven ‘quick’ steps as fol lows: REMEMBER…. It is

easy to add a l itt le more than remove it!!!! • Do not spray into the ear canal. • Tanning solution is not absorbed by hair and will typically wash out after the first

shower.

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End of First Coat Your client should be back in the starting position with their back facing you.

Second Coat Now apply a second coat of sunless solution to your client exactly how you applied the first coat BUT much, much quicker!! Always check your client has a nice even application and be certain that you have applied enough solution. It is normal for your client to feel a slight stickiness for 10 to 20 minutes after being sprayed while the remainder of the solution is absorbed into the skin. ALWAYS WIPE THE EQUIPMENT CLEAN THE AREA BETWEEN CLIENTS

Some Suggested Pricing Spray tans can vary in price depending on the area and clientele. Below is a suggested pricing guide to help you construct an appropriate pricing schedule to use.

Ful l Body $35

Face, Arms & Chest $20

Legs $15 In addition to a pricing schedule for casual visits, you may want to promote tanning packages for your regular cl ients to purchase. Implementing such packages wil l attract more business and keep your bookings ful l!

Buy 5 and get 1 FREE $150

Buy 10 and get 2 FREE $300

or similarly, introduce client loyalty cards where each time a client comes in for a spray tan they receive a stamp on their card. When they fi l l their card with stamps, they are eligible for 1 free session or a percentage off their next tanning package.

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15. FAQ’s Q: The Gun is Leaking???? A: Check the seal, i f you are not sure which is the correct way??? The groove

should always face up, into the gun… Q: The Solut ion is running down the body??? A: Reduce the amount of f lu id coming our by turn ing the f lu id contro l screw

clockwise… Q: The solut ion looks splotchy!! ! ! A: F i rs t , check that they gun is done up t ight ly enough. I f so, then check the

f lu id pipe….. Th is must be pushed f i rmly up into the gun Q: HELP… It Looks ORANGE…. A: I f you have used the solut ion on other c l ients and had no adverse s ide effects,

then i t just may be poss ib le that your c l ient has a h igh PH level of sk in… They can wash their sk in with a PH balancing body wash pr ior to a spray, avai lable f rom a chemist . Th is should al lev iate any further orange effects.

Q: What is that smell that I sometimes get with other spray tanning

solut ions………. A: Th is a l l comes down to the qual i ty of Dihydroxyacetone that is used in the

solut ion. Some companies use an infer ior , cheaper DHA and the end result i s a pungent smel l . Or, the product has come the end of i ts shelf l i fe.

Q: What does the spray tan look l ike? A: The instant colour you wi l l not ice is f rom the bronzer. Th is i s a dark brown

colour and it wi l l wash off after your f i r s t shower. With in hours after being sprayed, the DHA begins to work and you not ice the natural , golden brown colour appear.

Q: How long does a spray tan take? A: The process can be appl ied with in minutes! Most customers are in and out in a

space of 10 to 15 minutes. Q: How long should a spray tan last? A: Spray tan on average wi l l last anywhere f rom 4 to 7 days. The longevity of the

tan depends on the indiv idual’s level of effort in preparat ion (exfol iat ing) and maintenance (moistur is ing).

Q: How often should cl ients be sprayed? A: Whenever i t i s convenient for them? One spray tan every week, wi l l g ive your

c l ient great colour. After approximately four consecut ive spray tan sess ions i t i s advisable to have a week or two free f rom sunless tanning to al low the sk in surface to even out.

Q: What wi l l happen i f the solut ion is sprayed on hair? A: The hair wi l l NOT absorb the colour or become discoloured in any way. Always

ask you cl ient to t ie their hair up and away from the face. Try to have some hair t ies, p ins or hair nets avai lable for your c l ients to use i f they come unprepared.

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Q: Does the solut ion have an odour? A: A smel l can be associated with sunless tanning products. Th is occurs when the

sk in reacts to the DHA with in the product. After approximately an hour the smel l i s very s imi lar to burnt sugarcane. I t i s not offens ive and it usual ly d isappears after the f i rs t shower. Recommend to your c l ient they use a scented body wash and moistur is ing lot ion when they shower.

Q: Wil l the solut ion stain clothes? A: L ike any other cosmetic, the solut ion may rub off onto your c lothes. In most

cases the colour wi l l s imply wash out however, l ight coloured mater ia l and leather (especial ly on car seats) may stain. Th is i s why we suggest your c l ients wear loose dark c lothing to their appointment.

Q: Wil l my cl ient suf fer f rom any problems i f they breathe in the solut ion when

spraying?

A: No. There are no harmful ingredients in the mytan solut ion but, we suggest you ask your c l ient to hold their breath when you apply the spray tan to their face and to close their eyes.

Q: What Can Destroy A DHA Tan?

1. Some brands of soaps and lotions can cause rapid or poor fading, or poor tan development. Cheap soaps can be problematic for many clients.

2. Hair Inhibiting Lotions can cause a yellow tone. 3. Anti-aging, Smoothing, or Skin Renewal products can increase fading or blotchiness. 4. AHA's (Alpha Hydroxy Acids -glycolic, lactic, Malic, citric and Tartaric acids) can speed

exfoliation and skin turnover. 5. BHA's (Beta Hydroxy Acids-salicylic acid) can increase fading, or lighten a tan. 6. Retin-A type products (Retin-A, Renova, Tazorac, and Tretinoin) can increase fading or

blotchyness. 7. Toners containing high amounts of Alcohol or Witch Hazel can fade a tan (Witch Hazel

EXTRACT is fine) 8. Anti-acne products can cause faster fading, peeling, blotchiness (Accutane, Salicylic acid) 9. Any medication that affects the skin or skin heath can also affect the tan. Antibiotics used

for Acne or fungal infections, chemotherapy drugs, etc. 10. Makeup remover cleaning preparations or oils, can fade a tan. 11. Bar soaps, even moisturizing ones can be very harsh on skin and a sunless tan. Deodorant

types should also be avoided. 12. Do not use a rough wash implement for daily washing. (loofas, scrub mitts, scrub gloves etc.)

Gently use a soft washcloth or soft poof 13. Adhesive tape, or products applied to skin, can pull the "tan" off. (surgical tape, bandage

tape, peel off facial strips) 14. Hair removal procedures and depilatory products, (Nair, Veet, Neet etc.) will lighten

tanned skin. Waxing will also fade or remove a tan 15. Shaving exfoliates skin so have clients use a sharp razor with clean rinsing lubricating

product. Dull shaving equipment can increase fading or cause stripes. Some shaving lubricants can leave coatings on the skin.

16. Body hair bleach products will also bleach the underlying skin 17. Submersion in hot tubs, long hot baths, swimming pools, fresh or salt water (a waterproof sun

block helps) Reapply a touchup/maintainer lotion after swimming if needed and always pat dry after bathing or swimming, do not rub.

18. Women may “tan” differently during various hormonal changes. (Menstruation, pregnancy, breastfeeding)

19. Oily skinned clients or oily skin areas (face, chest, neck, upper back) tan lighter than surrounding skin.

20. Lower legs/shins often tan lighter. So apply more products here. 21. Insect repellant sprays, and some perfumes when sprayed directly onto skin, remove or fade

tan. Instead spray a cloud into air, and walk through the mist.

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16. Material Safety Data Sheet 5th Apri l 2005 01 – P roduct and Company Ident i f icat ion Product Name: my tan sun less so lut ions , ‘envy’ & ‘p lat inum’ Product Use: Sk in Care Cosmet ics Manufacturer : New Sk in Technology

PO Box 8198 GCMC Bundal l , QLD 9726

For More In format ion Cal l : +61 75570 4447 dur ing bus iness hours 02 – Composi t ion / In format ion on Ingredients Th i s p roduct i s cons idered non hazardous . The product conta ins on ly ingredients that are ‘genera l ly recognised as safe’ . 03 – F i re and Explos ion Data F lash Po int : Not Es tab l i shed F i re or Exp los ion Hazard: None Known Ext ingu ish ing Media: Water , Carbon D iox ide, Foam F i re F ight ing Procedure: Resp i ratory protect ion shou ld be prov ided. 04 - Phys ical and Chemical P roper t ies Appearance: White Phys ical S ta te : Powder 05 – S tabi l i ty and React iv i ty Data S tabi l i ty : Stable under normal condi t ions . Avo id heat . Incompat ib i l i t ies : Oxid iz ing and reducing agents . M ix ing w i th other chemicals , p roducts . React iv i ty in Water : Non-React ive Polymer izat ion: W i l l not occur . 06 – Heal th Hazard Data Immediate (acute) e f fects : None known Delayed (Subchronic and Chronic) e f fects : None known Potent ia l Carc inogens: None known Ef fects o f Overexposure: Not Es tab l i shed 07 – Emergency and F i r s t A id In format ion Sk in Contact : Persons w i th a l le rg ies must avo id us ing th i s p roduct . Wash w i th water and soap i f needed. Seek medica l at tent ion i f necessary . Eye Contact : F lush w i th p lenty of water fo r a min imum of 10 minutes then seek medica l at tent ion. Ingest ion: Dr ink p lenty of water . Seek medical at tent ion i f necessary . 08 – D isposal , Sp i l l and Leak In format ion D isposal : Dispose of in accordance wi th federa l , s tate and local regu lat ions . Leak and Spi l l s : Wash f loor w i th water and an appropr iate detergent . 09 – S torage and Handl ing Keep conta iner t ight ly c losed and away f rom sun l ight . Keep product be low 24°C. ‘Do not f reeze’ be low 4 °C. 10 – Specia l P rotect ion Measures Vent i la t ion: Local exhaust 11 – D isc la imer The in format ion here in i s be l ieved to be accurate and represents the best in format ion cur rent ly ava i lab le to us . However , we make no warranty of merchantabi l i ty o r any other war ranty , express o r impl ied, w i th respect to such in format ion and we assume no l iab i l i ty resu l t ing f rom i t s use. Users assume a l l r i sks of the i r use, handl ing, and d isposa l of the product . Users a l so assume a l l r i sks in regards to the publ icat ions of use of , o r re l iance upon, in format ion conta ined here in . Th i s in format ion re lates on ly to the product des ignated here in and does not re late to i t s use in combinat ion w i th any other mater ia l o r p rocess . Th i s mater ia l safety data sheet i s not a speci f icat ion sheet nor shou ld any d i sp layed data be const ructed as a speci f icat ion. Some of the in format ion presented and conclus ions drawn here in are f rom sources other than d i rect tes t data on the mater ia l i t se l f .

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We take great pleasure in congratulating you on completing this sunless solutions training manual. We wish you all the best in your sunless tanning endeavours and hope your experience is rewarding and enjoyable. If at any time you are uncertain about any of the information contained in this manual, please do not hesitate to contact us and we wil l be happy to help.

mytan…a new generation in sunless tanning

Copyright © 2004 Complete Tanning Solutions Pty Ltd Nothing in this publication may be reproduced whole or in part without the written permission from the

publisher. www.completetanningsolutions.com