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An advertising supplement produced by the Peninsula Daily News and Sequim Gazette CLALLAM COUNTY ECONOMIC DEVELOPMENT CORPORATION Profiles In Excellence: GREAT COMPANIES OF CLALLAM COUNTY JANUARY 2016
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Special Sections - EDC Report 2016

Jul 25, 2016

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Page 1: Special Sections - EDC Report 2016

An advertising supplement produced by the Peninsula Daily News and Sequim Gazette

CLALLAM COUNTY ECONOMIC DEVELOPMENT CORPORATION

Profiles In Excellence:GREAT COMPANIES OF CLALLAM COUNTY

JANUARY 2016

Page 2: Special Sections - EDC Report 2016

Peninsula Daily news/sequim Gazette 2 Clallam County eConomiC DeveloPment CorPoration Profiles in exCellenCe — January 2016

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Page 3: Special Sections - EDC Report 2016

Peninsula Daily news/sequim Gazette Clallam County EConomiC DEvElopmEnt Corporation profilEs in ExCEllEnCE — January 2016 3

“I know how to lift some men up, calm down others, until they are one heartbeat, together, a team.”

— Legendary football coach Paul “Bear” Bryant, who during his 25-year tenure as the University of Alabama’s head football coach amassed six national championships and 13 conference championships.

The Economic Development Corporation (EDC) has been chartered to be the “economic engine” of Clallam County.

Through its members — many of whom are celebrated in this special report — the EDC aims to pull together all the businesses who grow, harvest, manufacture, create, sell and provide services to customers on the North Olympic Peninsula and throughout the world.

In doing so, EDC members are increasing jobs, hiring local people, building the wage base and delivering taxes that allow area cities and the county to provide our infrastructure.

The members of the EDC aim to work in concert with public officials and with the Port of Port Angeles to

PROFILES IN EXCELLENCE — AN INTRODUCTIONmake Clallam County the most vibrant and exhilarating place to live and work in the Pacific Northwest.

Members strive every day to help move area citizens toward that “one heartbeat,” which is the essence of any winning organization.

The EDC was given birth as a nonprofit corporation in 1985 by the state Department of Commerce to perform the assignment cited above.

Using many tools available through the state departments of commerce and revenue, the EDC is able to provide a host of valuable tax incentives, alternative lending sources, and a wide array of business services and advice.

It also serves as a catalyst in bringing together customers with providers of goods and services.

Importantly, with its members, the EDC is also the primary recruiter of new businesses to Clallam County.

What follows in this special report is a series of business stories titled “Profiles in Excellence.”

The companies and institutions described represent only a fraction of the great companies that make up our community.

More such stories will follow in future supplements in the local newspapers of Sound Publishing.

The companies you will learn about have a passion for excellence and demonstrate a common theme:

by JENNIFER LINDE, AMY MCDONALD and BILL GREENWOOD, Clallam County Economic Development Corporation

“There are only two ways to create and sustain superior performance over the long haul. First, take exceptional care of your customers via superior service and superior quality. Second, constantly innovate. That’s it. There are no alternatives in achieving long-term superior performance, or sustain-ing strategic competitive advantage.”

— Tom Peters and Nancy Austin, authors of “A Passion For Excellence: The Leadership Difference.”

PROFILES IN EXCELLENCE INDEXMeet the EDC team — Page 4Warm welcomes and fond farewells — Page 6A bit more about the Clallam County EDC — Page 7Hermann Brothers Logging & Construction — Page 8Hurricane Ridge Veterinary Hospital — Page 9Jamestown S’Klallam Tribe — Page 12Kokopelli Grill — Page 14Olympic Medical Center — Page 15Sherwood Assisted Living — Page 16Swain’s General Store — Page 17Wilder Auto — Page 18

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Page 4: Special Sections - EDC Report 2016

PENINSULA DAILY NEWS/SEQUIM GAZETTE 4 CLALLAM COUNTY ECONOMIC DEVELOPMENT CORPORATION PROFILES IN EXCELLENCE — JANUARY 2016

Chairman — Randy Johnson, president of Green Crow

Vice chairman — Doug Sellon, executive director of Jamestown S’Klallam Tribe Economic Development Authority

Secretary/treasurer — Ryan Malane, vice president of marketing for Black Ball Ferry Line

Charlie Brandt — director of Pacific Northwest National Laboratory

Don Butler — president of High Energy Metals

John Calhoun — commissioner of Port of Port Angeles

Orville Campbell — EDC member representing the City of Port Angeles

Brad Collins — Port Angeles City Council member

Linda Dillard — Clallam Bay/Sekiu Chamber of Commerce EDC representative

Hugh Haffner — vice president-director of Clallam County Public Utility District

Larry Hueth — president and chief executive officer of First Federal

Eric Lewis — chief executive officer of Olympic Medical Center

Luke Robins — president of Peninsula College Amy McDonalddirector of business development

Jennifer Lindedirector of operations and finance

Bill Greenwoodexecutive director

CLALLAM COUNTY ECONOMIC DEVELOPMENT CORPORATION

905 W. Ninth St., Suites 222 and 223, P.O. Box 1085Port Angeles, WA 98362 | 360-457-7793 | www.clallam.org

“ We’ve got to try. Because if we don’t try we don’t do. And if we don’t do, what on earth are we here for?”— JAMES “JIMMY” STEWART was an American actor, known for his distinctive drawl and down-to-earth persona. He starred in many films that are considered classics, and is known for portraying an American middle-class man struggling with a crisis. Stewart was nominated for five Academy Awards, winning one for “The Philadelphia Story.” He also received the academy’s lifetime achievement award. 2015 BOARD OF DIRECTORS

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Page 5: Special Sections - EDC Report 2016

Peninsula Daily news/sequim Gazette Clallam County EConomiC DEvElopmEnt Corporation profilEs in ExCEllEnCE — January 2016 5

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Page 6: Special Sections - EDC Report 2016

Peninsula Daily news/sequim Gazette 6 Clallam County eConomiC DeveloPment CorPoration Profiles in exCellenCe — January 2016

Warm welcomes to:l JOE ADAMS, chief executive officer of 1st Security

Bank of Mountlake Terrace, which the evening of Jan. 22 is acquiring Bank of America branches in Port Angeles, Sequim, Port Angeles and Port Hadlock.

l MICHELE AND NATE ADKISSON, branch manager and senior loan officer of Evergreen Home Loans, which has opened branches in Sequim and Port Angeles. Evergreen is headquartered in Bellevue.

l CONNIE BEAUVAIS of Joyce, newly elected commissioner for the Port of Port Angeles from District 3.

l TIM COURNYER, new chief executive officer of Forks Community Hospital.

l CHARLIE BUSH, new Sequim city manager

l TYLER CROW as new president and chief executive officer of Green Crow commencing March 1.

l KAREN GOSCHEN, interim executive director of the Port of Port Angeles after serving as deputy director since 2014.

l COLLEEN MCALEER, new commission president of the Port of Port Angeles, and new president of the Seattle-based Washington Business Alliance.

l JIM MCCONNELL, chief financial officer for Armstrong Marine Inc.

l GLENN MULLETTE, manager for American Fiber & Finishing of Sequim, the county’s newest Boeing and aerospace supplier.

l GARY NEAL, new superintendent of schools for the Sequim School District.

l MARK OZIAS, newly-elected county commissioner for District 1.

l TIMOTHY SIEBER, executive vice president of SeaPort Airlines which intends to commence daily con-necting flights from William R. Fairchild International Airport in Port Angeles to Seattle-Tacoma International Airport on March 1.

l ROBERT UTZ, general manager of the Red Lion Hotel in Port Angeles.

l TERRY WARD, new publisher of the Peninsula Daily News, Sequim Gazette and Forks Forum.

l MARY ELLEN WINBORN, director of Clallam County Department of Community Development.

Fond farewells to:

l TODD BANKS, chief executive officer of Kenmore Air, who served our county as best he could despite many obstacles thrown in his path.

l JOHN BREWER, recently retired as the longtime

publisher of the Peninsula Daily News, Sequim Gazette and Forks Forum.

l STEVE BURKETT, recently retired as the long-time city manager for the City of Sequim.

l JOHN CALHOUN, retiring after serving two terms as commissioner of the Port of Port Angeles and many years on the Economic Development Corporation Board of Directors.

l ORVILLE CAMPBELL, former recipient of the EDC Olympic Leader Award, retiring from the EDC board after many years of service to the community and counsel to the EDC team.

l DAN DI GUILIO, retiring as the mayor of the City of Port Angeles.

l KEN O’HOLLAREN, a supporter of the EDC, retiring as executive director of the Port of Port Angeles.

l JIM MCENTIRE, former chairman of the Clallam County commissioners, former Port of Port Angeles commissioner, former EDC board member and recipient of the EDC’s Olympic Leader Award in 2014.

l JOSEPH MOLLERUS, longtime general manager of the Red Lion Hotel.

l KELLY SHEA, former superintendent of Sequim School District, departing for eastern Washington.

EDC WARM WELCOMES AND FOND FAREWELLS

The Clallam County Economic Development Corporation Profiles

in Excellence special section is published by the Peninsula

Daily News and Sequim Gazette advertising department.

Terry R. Ward, publisher

Steve Perry, advertising director

Patricia Morrison Coate, Brenda Hanrahan and Laura Lofgren,

special sections editors

Peninsula Daily News305 W. First St.

Port Angeles, WA 98362 360-452-2345

www.peninsuladailynews.com

Sequim Gazette147 W. Washington St.

Sequim, WA 98382360-683-3311

www.sequimgazette.com

Thank you to the EDC for its support of education in our community!

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Page 7: Special Sections - EDC Report 2016

Peninsula Daily news/sequim Gazette Clallam County EConomiC DEvElopmEnt Corporation profilEs in ExCEllEnCE — January 2016 7

The Economic Development Corporation is responsible for setting the table for business activity in Clallam County. The most obvious need is to create family-wage jobs in an area whose unemployment rate is more than twice that of King County.

The team at the EDC needs to get to know every business in the area in an effort to advise and help them grow. And the team needs to aggressively recruit new businesses to the county who will not only employ locally but also stimulate our economy by bringing some or all of their employees here.

New job growth will better balance our business base and spread out our tax burden in a meaningful way while creating ever more amenities for each citizen. Executing the above is a major challenge, but we are getting a lot of help.

HOW WE OPERATEI would like to explain how we operate, the impor-

tance of our relationship with the state Department of Commerce and then point out a number ways that we executed our mission in the past year.

We have prepared a new EDC budget through 2016 which anticipates the hiring of one highly-qualified individual for a total staff of four.

Assuming a growing track record of success, we hope to increase our funding from private sector businesses to a very high level by 2018. But in the interim we are and have been heavily dependent on our major partners like the Port of Port Angeles, Clallam County, the cities of Sequim, Port Angeles and Forks, Olympic Medical Center, the Jamestown S’Klallam Tribe, Peninsula College, Clallam County Public Utility District and the state Department of Commerce.

Per our recent strategic plan, the EDC’s major empha-sis is on two areas — business retention and expansion and the recruitment of new businesses to the area.

For the first, we try to provide advice and assistance to any business in our county. We can help to compose a first-class business plan and we have two experienced volunteers who can provide business savvy along a wide spectrum. We can help an expanding business to navi-gate through unnecessary bureaucratic road blocks that are often thrown in their way.

We can help to identify and secure many sources of financing. Additionally, there are exciting tax incentives available to county businesses because our levels of unemployment are so high. These advantages are not well-known and need to be carefully explained to each business owner — and many then need help in imple-mentation, which we will try to provide.

Just one example is the new “tax abatement” program introduced in the summer of 2014 by the Department of Revenue. It will allow a new or expanding manufacturer to save about 8.4 percent on nearly every dollar expended on new facilities.

As said, there are other such programs available to rural counties like ours and our team needs to be

conversant with each and every one. The inducements touched upon above are extraordinary and provide our county with serious competitive advantages when com-peting head-to-head, say, with King County.

Of special importance is our relationship with Penin-sula College which is also one of our financial support-ers. Led by Peninsula College President Luke Robins, the college aims to be the state leader in workforce training. The tailored programs made available to expanding companies in the region are a major selling point to outsiders.

State grants aimed at reducing unemployment through workforce training can often be obtained — leading to trained employees at no cost to the company and with a fully-paid program which financially benefits the college.

EDC’S RELATIONSHIP WITH THE DEPARTMENT OF COMMERCE

Economic Development Councils (EDC) were estab-lished in Washington’s counties in the 1980s as nonprofit corporations that would lead and foster business growth on a local level.

The state Department of Commerce runs the EDC program, advises each county EDC, and financially sup-ports each EDC.

This year, Clallam County will receive about $51,000 in support from the Department of Commerce. However, beyond that support, the department supplies each EDC with a constant flow of information on companies that may be looking to expand operations to suitable loca-tions in our state. We receive a regular “hot list” of expanding companies and any we deem logical for Clal-lam County receives from us a careful proposal which attempts to define what we have to offer and why such a business is important to our community.

As just a sample, a proposal to a boat-builder (Project MX) is available on request. The proposal was prepared in collaboration with the Port of Port Angeles, Peninsula College and the City of Port Angeles.

Merely responding to opportunities on the “hot list” with proposals like the above is daunting, but it is just a small part of the job.

PROJECTS AND ACTIVITY: A SUMMARYBUSINESS RETENTION — In the past year our

team has visited with the leaders of more than 100 area businesses seeking to understand what they do and to grasp any need they have. Many are highly independent, as one would expect. But as most of our members will tell you, the EDC has much to provide.

The best evidence of our team’s activity is in our membership growth: well over 100 percent in 2015.

Companies have joined either because we have helped them directly or because they have observed us helping others. Private sector funding for the EDC has increased by 447 percent in the year 2015.

Our members have come to count on the fact that we do what we say, are accountable and do our best to deliver the goods.

We report quarterly and annually and pull no

punches. The reports are available to anyone on our website — www.clallam.org. On that same site can be found the logo of every business member. A click on each member’s logo will take you to each business’ website. This feature has proved to be an excellent way to market Clallam County.

BUSINESS RECRUITMENT — While the EDC team has approached a long list of companies that are interested in locating here, and has hosted numerous corporate visits to the county, we have invested our most major effort in overcoming what outside companies see as key “barriers to entry.”

These are the need for direct flights to Seattle-Tacoma International Airport (SeaTac) and schools that are not falling apart.

The lack of regular direct connecting flights from William R. Fairchild International Airport to SeaTac, a major necessity for our local economy in a business world gone global, has been a major negative.

When Kenmore Air departed, the EDC team — with encouragement from both the Port of Port Angeles and the City of Port Angeles — went on to make direct contact with Alaska Airlines and Delta Air Lines to “sell them” on commencing service to Fairchild.

A number of EDC members (along with the city and the port) participated as a welcoming committee for the first visit here by Alaska Airlines’ management team which was arranged and hosted by the EDC.

The recruitment process proceeded to take many a turn through 2015. But through an introduction to the port by Alaska Airlines (whose 76-seat planes were determined to be too large for our market), a smaller airline, SeaPort Airlines of Portland, has agreed to start direct flights to SeaTac on March 1.

Our next challenge as a community is to fill those flights, to make the service profitable for SeaPort Airlines, and to encourage the creation of a Transporta-tion Security Administration (TSA) team at the airport so that direct connections to both Alaska Airlines and Hawaiian Airlines can be fast and easy.

The deteriorating infrastructure of area schools has proven to be our most serious recruiting issue. We do not know of one EDC member who would vote against the recent bond issues that were defeated in Port Angeles and Sequim in 2015.

The EDC is firmly behind the Citizens for Sequim Schools and hopes for a positive upcoming vote, and has been urging the citizens of Port Angeles to follow Sequim’s lead. Every minute counts. The costs of construction have already risen and bond rates are likely to rise as well.

As Eric Lewis, chief executive officer of Olympic Medi-cal Center, has pointed out: We can’t recruit good doctors if we can’t provide first-rate schools. And the EDC can’t recruit first-rate private sector employers to Clallam County for the same reason.

As W.C. Handy said: “Life is something like this trumpet. If you don’t put anything in it, you don’t get anything out. And that’s the truth.”

William Christopher “W.C.” Handy was an American blues composer and musician.

A BIT MORE ABOUT THE CLALLAM COUNTY EDCby BILL GREENWOOD, Clallam County Economic Development Corporation executive director

Page 8: Special Sections - EDC Report 2016

Peninsula Daily news/sequim Gazette 8 Clallam County eConomiC DeveloPment CorPoration Profiles in exCellenCe — January 2016

They aren’t in jail yet but Bill and Fred Hermann started Herman Brothers Logging & Construction, Inc. without a permit.

Clallam County records indicate that the company was founded in 1968. But 10 years earlier, around the ages of 10 and 12, these lads — who grew up on a large chicken farm — fell in love with the woods.

They cut, sold, and delivered firewood to families around Port Angeles reliably for several years. The truck driver was their father or a friendly neighbor.

Fred and Bill made money. When they made enough, they bought their first tractor.

A few years later, armed with driver’s licenses, they bought a bigger tractor and a truck.

As teenagers, they began cutting 16-foot logs for Eklund Lumber, a local mill that was located where Les Schwab in Port Angeles stands today. The Hermann boys were reliable suppliers. They made more money.

Following two years in the U.S. Navy aboard destroyer escorts in the Pacific, and seeing Vietnam in the war years, they returned to “officially” found Hermann Brothers in 1968.

Almost immediately they landed an important contract to supply logs to Pope & Talbot Inc.’s operation

in Port Gamble. A few years later, the manager of Crown Zellerbach

Corporation agreed to buy most of the wood chips the brothers could produce if they found a way, working with the U.S. Forest Service, to harvest 3,000 acres of “suppressed growth wood” that had defeated other foresters.

Working with Caterpillar Inc., Weyerhaeuser and Lincoln Electric, Bill and Fred designed and built a machine that could deliver successfully to Crown Zeller-bach’s specs for a reliable source of hog fuel. It was the first “biomass harvest” in the Northwest.

Since reputation is a product of performance, that of Hermann Brothers became solid gold. They went on to become one of the North Olympic Peninsula’s premier contract chipping companies and — through its newer subsidiary, Evergreen Fibre (now run by Bill’s son Mike Hermann) — sells a variety of hardwood chips to paper mills throughout the region.

The company’s operations are located in the Eclipse Industrial Park off U.S. Highway 101 just west of Port Angeles.

With about 120 employees, nearly all of whom have come to the company by word of mouth, the brothers continue to innovate.

Their newest chipper, purchased recently from Carthage Equipment in New York, has taken the quality

GETTING AN EARLY START — HERMANN BROTHERSby BILL GREENWOOD, Clallam County Economic Development Corporation executive director

of chips supplied to Port Townsend Paper Company to 92.5 percent acceptable from an industry standard of 80 percent. As a result, Port Townsend’s Paper Company’s productivity has soared.

“I like when people work here long enough and then get to retire,” Bill said. “Treat people right. Respect the people that work for you, the people you work for — and be responsible.”

photo courtesy of Hermann Brothers Logging & ConstructionAn aerial view of Hermann Brothers Logging & Construction located off U.S. Highway 101 just west of Port Angeles.

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Page 9: Special Sections - EDC Report 2016

PENINSULA DAILY NEWS/SEQUIM GAZETTE CLALLAM COUNTY ECONOMIC DEVELOPMENT CORPORATION PROFILES IN EXCELLENCE — JANUARY 2016 9

HURRICANE RIDGE VETERINARY HOSPITALby BILL GREENWOOD, Clallam County Economic Development Corporation executive director

Picture an 18-year-old woman from Tacoma fresh out of high school and not at all sure what she wants to do in her life.

For no particular reason, she volunteers at Tacoma Cat Hospital. Inspired by a doctor named Craig Smith, she initially decides to seek a complex science degree at the University of Puget Sound.

Soon, however, this young woman recognizes the right place for what she wants to do is in the pro-grams offered by Washington State University.

Off she goes and gets, � rst, a bachelor of science degree in microbiology and then enters a four-year program at the school where she earns a doctorate in veterinary medicine. This � nal degree involves performing plenty of complex surgeries on animals starting with the brain on down.

Does she love what she does? Is she driven to de-liver excellent results? A long list of patients (or their owners) in Sequim would shout “yes” to the rooftops.

The young doctor’s name is Toni Jensen. Following graduation, she returned to Tacoma to

bring her skills to the Columbia Veterinary Hospital. Jensen might still be there today were it not for a

� ne young man from Port Angeles and Port Angeles

Hardwood named Ruairi Cussen. They were determined to be married, but Cussen

insisted that they live in Clallam County. So in August 2012, Jensen opened a small veteri-

nary hospital — Hurricane Ridge Veterinary Hospital at 530 W. Fir St. in Sequim.

Some pet owners complained about her prices, but they were quickly won over.

“I have to make money for the hospital to survive,” Jensen said. “I think people understand that.”

Here’s what some of those people say:“Toni Jensen … is my hero. She saved my dog’s

life. S he is knowledgeable and loves the animals. My dogs love her too.” — Vicki McCormack

“Dr. J., Allyson [McLaughlin] and Laura [Shaw] are the best … caring, compassionate and knowl-edgeable.” — Coleen Imbarrato

“We call her ‘Toni Jensen, the miracle doctor.’ I asked if my husband and I could make appointments for us but she is too busy saving dogs.” — Nina Bilodeau

Jensen has survived and in the summer made plans to open a larger hospital at Seventh Avenue and Hendrickson Road, where she will nearly triple her team, including adding another doctor with creden-tials similar to hers.

The new structure will be the � rst brand new build-

ing for a new business opened in Sequim in more than seven years. Getting approval through the city’s plan-ners has not been easy, but the project moves forward.

Jensen and Cussen married 3½ years ago. They’ve been too busy for a honeymoon, but maybe by summer.

photo courtesy of Toni JensenToni Jensen, veterinarian and founder of Hurricane Ridge Veterinary Hospital, and her dog Lucy pose for a photo.

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Supporting the Clallam County EDC

Icicle Seafoods, Inc.4019 21st Ave W., Seattle, WA 98199

Phone: 206.282.0988 | Fax: 206.282.7222www.icicleseafoods.com

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Page 10: Special Sections - EDC Report 2016

Peninsula Daily news/sequim GazettePeninsula Daily news/sequim Gazette 10 Clallam County eConomiC DeveloPment CorPoration Profiles in exCellenCe — January 2016 Clallam County eConomiC DeveloPment CorPoration Profiles in exCellenCe — January 2016 11

JOHN BEITZEL BRANDO BLORE JOHN BREWER ORVILLE CAMPBELL LINDA DILLARD GEORGE EASTMAN ROD FLECKPAUL LAMOUREUX JIM MCENTIRE JIM MORAN JOHN M. RALSTON CONSULTING JIM REYNOLDS MEL RUDIN SEQUIM ADVISORS

Clallam County Economic Development Corporation905 West 9th, Suite 222-223 * P.O. Box 1085 * Port Angeles, WA 98362 * PH: 360.457.7793 WEB: www.clallam.org

“Reputation is a Product of Performance.”The Board of Directors of the Clallam County Economic Development Corporation salutes the following companies, institutions, and individuals who

consistently serve our community. Every day they create new jobs and make their best effort to develop our economy and improve the quality of our lives.

OLYMPIC NATURAL RESOURCES CENTER

Forks CommunityHospital

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Baker, Overby & Moore, Inc., P.S.

The “Original” Since 1957

PORT ANGELES, WA U.S.A.“SWAIN’S HAS EVERYTHING!”

© 2015 Swain’s General Store Inc.

CITY

OF PORT ANGELES

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Page 11: Special Sections - EDC Report 2016

Peninsula Daily news/sequim GazettePeninsula Daily news/sequim Gazette 10 Clallam County eConomiC DeveloPment CorPoration Profiles in exCellenCe — January 2016 Clallam County eConomiC DeveloPment CorPoration Profiles in exCellenCe — January 2016 11

JOHN BEITZEL BRANDO BLORE JOHN BREWER ORVILLE CAMPBELL LINDA DILLARD GEORGE EASTMAN ROD FLECKPAUL LAMOUREUX JIM MCENTIRE JIM MORAN JOHN M. RALSTON CONSULTING JIM REYNOLDS MEL RUDIN SEQUIM ADVISORS

Clallam County Economic Development Corporation905 West 9th, Suite 222-223 * P.O. Box 1085 * Port Angeles, WA 98362 * PH: 360.457.7793 WEB: www.clallam.org

“Reputation is a Product of Performance.”The Board of Directors of the Clallam County Economic Development Corporation salutes the following companies, institutions, and individuals who

consistently serve our community. Every day they create new jobs and make their best effort to develop our economy and improve the quality of our lives.

OLYMPIC NATURAL RESOURCES CENTER

Forks CommunityHospital

AVENUEbom

Baker, Overby & Moore, Inc., P.S.

The “Original” Since 1957

PORT ANGELES, WA U.S.A.“SWAIN’S HAS EVERYTHING!”

© 2015 Swain’s General Store Inc.

CITY

OF PORT ANGELES

Your Peninsula. Your Newspaper.

Page 12: Special Sections - EDC Report 2016

Peninsula Daily news/sequim Gazette 12 Clallam County eConomiC DeveloPment CorPoration Profiles in exCellenCe — January 2016

A LOYAL FRIEND — JAMESTOWN S’KLALLAM TRIBE

It should come as no surprise that the Jamestown S’Klallam Tribe supports the Clallam County Economic Development Corporation, since both organizations believe in fostering a diverse business climate in our region.

The tribe’s vision is to become fully self-reliant, and not dependent on federal resources to serve the tribal community.

Significant progress toward achieving this goal has been made, under the leadership of Jamestown S’Klallam Tribal Chairman and Chief Executive Officer W. Ron Allen, who has served as chairman since 1977.

When the S’Klallam people entered into the Point No Point Treaty with the United States in 1855, they resisted removal to the reservation at Skokomish.

In order to remain on their usual and accustomed lands, in 1874, 17 S’Klallam families from in and around Dungeness pooled their funds to purchase 210-acres of land, which became Jamestown.

Citizens of the tribe supported themselves by garden-ing, farming, fishing and working in the pulp mills in the surrounding area.

Establishing Jamestown clearly demonstrated not

only their entrepreneurial spirit, but their willingness to be a part of the community of settlers that was growing around them. A collaborative spirit and desire to engage in mutually beneficial partnerships continue to be hallmarks of all of the tribe.

Tribal citizens received services from the federal government until 1953 when the government ceased recognizing them as Indians.

In the 1970s, Public Law 93-638 first allowed tribes to take over and manage programs and services that had been controlled by the federal government for years.

But without federal recognition, the Jamestown S’Klallam could not participate. As soon as the U.S. government established a federal recognition process, the Jamestown S’Klallam petitioned the government in 1976, and received official federal recognition on Feb. 10, 1981.

The tribe is a self-governing nation. But because the tribe does not have a tax-base like other governments, only through profitable economic development can it produce sufficient revenue base for the programs and services that it provides to tribal citizens.  

In 2014, business activities provided 37 percent of the tribe’s total budget.

“We have always pursed our business ventures only after conducting our due-diligence assessment, and have never been averse to taking risks,” Allen said. “We firmly

believe a successful tribal business foundation not only serves the tribe for future generations, but serves the local community as well, in creating employment and thereby enhancing the tax-base for the local governments.”  

by BETTY OPPENHEIMER, Jamestown S’Klallam Tribe publications specialist and BILL GREENWOOD, Clallam County Economic Development Corporation executive director

>> JAMESTOWN S’KLALLAM TRIBE continued on Page 13

photo courtesy of Jamestown S’Klallam TribeThe Jamestown S’Klallam Tribal Council, from left, Lisa Barrell, secretary; Kurt Grinnell, member; W. Ron Allen, chairman and chief executive officer; Theresa R. Lehman, treasurer; and Liz Mueller, vice chairwoman.

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Page 13: Special Sections - EDC Report 2016

Peninsula Daily news/sequim Gazette Clallam County EConomiC DEvElopmEnt Corporation profilEs in ExCEllEnCE — January 2016 13

During the past 30 years, the tribe has become one of Clallam County’s largest employers, opening businesses in many different sectors including tourism, entertain-ment, building trades, technology, construction and health care.

Partnerships have enabled the small tribe to have a big impact on not only tribal citizens, but the entire local community — to everyone’s benefit.

Since the tribal economy is so closely integrated into the regional economy, the tribe utilizes every opportu-nity for cooperation and partnerships with local and regional, public and private planning groups to further its goals and objectives, as well as those of the region.

One of those partnerships has been with the Clallam County Economic Development Corporation, with which it shares a belief in the power of economic development as a means to self-sufficiency — for individuals and families as well as entire communities.

The tribe has been a member of the EDC in good standing since 1997.

Doug Sellon, the executive director of the Jamestown S’Klallam Tribe’s Economic Development Authority, has served as the tribe’s representative to the EDC board for more than 10 years, bringing the tribal perspective and vision to that body.

He currently serves as the vice chair of the board. Over the years, the tribe has contributed to the EDC’s

coffers; most recently stepping up with a three-year commitment of $7,500 per year to help with the EDC’s reorganization effort and new initiatives.

The tribe firmly believes in the promising economic future and opportunity for the North Olympic Peninsula.

It believes that only through collaborative efforts can a common vision develop a diversity of business and employment opportunities building a strong, vibrant economy.

The following are business enterprises that are directly managed under the auspices of the Jamestown S’Klallam Tribal Government:n Northwest Native Expressions Art Gallery n Jamestown Fireworks n Jamestown Family Health Clinic n Jamestown Family Dental Clinicn The Tribe’s 7 Cedars Resort and Casino manages:n 7 Cedars Casino n Cedars at Dungeness Golf Course n The Longhouse Market and Deli and Chevron

Fueling StationThe Jamestown S’Klallam Economic Development

Authority oversees these divisions of JKT Development, Inc.:n Jamestown Excavatingn Jamestown Information Technologiesn Jamestown Networksn Carlsborg Self Storagen Mobilisa Enterprise Wireless

<< JAMESTOWN S’KLALLAM TRIBE continued from Page 12

“ Winning is not a sometime thing; it’s an all time thing. You don’t win once in a while, you don’t do things right once in a while, you do things right all the time. Winning is a habit. Unfortunately, so is losing.”— VINCE LOMBARDI was a football player, coach and executive. He is best known as the head coach of the Green Bay Packers during the 1960s, where he led the team to three straight and five total National Football League championships in seven years, in addition to winning the first two Super Bowls following the 1966 and 1967 NFL seasons.

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The City wants to thank our local businesses and employers for their substantial investments in 2015. Over $58 million in permits were issued in 2015 representing substantial growth to our local tax base. This year over 35 new businesses chose to locate in Port Angeles, a positive trend that has continued from 2014. Port Angeles takes pride in being a business friendly community. We are here to serve our existing businesses and partner with other economic development entities to foster the growth and expansion of our business community. The Port Angeles Community and Economic Development Department is here to assist with your permitting, infrastructure, and façade improvement needs. If you have interest in business expansion or a new business ask us about our:

THANK YOU FOR YOUR LOCAL INVESTMENT

• Façade Improvement Program • Sign Improvement Program • Neighborhood Investment & Community Enhancement Program • Conservation Audits

Contact us by emailing [email protected] or calling 417-4750The City wants to remind everyone to

Choose Local for all your goods and services.

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Page 14: Special Sections - EDC Report 2016

Peninsula Daily news/sequim Gazette 14 Clallam County eConomiC DeveloPment CorPoration Profiles in exCellenCe — January 2016

It was 2009 and Candy and Michael McQuay had decided to move from Texas back to Michael’s original roots in the Pacific Northwest.

With degrees from South Seattle Community College and Washington State, Michael was a classically-trained chef whose apprenticeship had been at Seattle’s Westin Hotel.

He and Candy were looking for a restaurant — to run.After some searching they found themselves one day

on Front Street in Port Angeles in front of a building with the sign: Kokopelli Grill.

Kokopelli had failed as a restaurant and had been closed for more than two and a half years.

Michael’s well-trained sense for real estate told him this was the right place.

On Dec. 2, 2009, he and Candy leased the space. And despite all the rules he knew about the bad luck that follows a failed location in the restaurant business, he kept the name.

Following a long and careful renovation with the front of the house in Candy’s care, the couple opened in 2010 and set about building a reputation. Which they did.

They built a reputation for excellent service, superb Southwest cuisine and local fresh seafood, steaks and

MAKING YOUR OWN LUCK — KOKOPELLI GRILLby BILL GREENWOOD, Clallam County Economic Development Corporation executive director

produce, with a cozy bar and a solid wine list. The populace slowly woke up to the fact that

Kokopelli was a pretty fine spot, and revenues have never increased less than 20 percent per year.

By the end of 2015, revenues had increased 150 per-cent since 2010. Along the way, the McQuays developed a reputation as people who are passionate and who work their hearts out to deliver the goods.

They also employ and care for a loyal staff of 32. “We believe in treating everyone from vendors to

customers to employees with the utmost respect and dignity. That always comes before profit,” Michael said.

Prior to moving to Port Angeles, Michael had founded Principle Equity Investments in Houston with his brother Randy.

Until the recent recession, Principle Equity Invest-ments acquired, managed, developed, and renovated more than $400 million in commercial properties throughout the U.S. and employed 150 people.

The company has scaled back of necessity but remains successful and is run full-time by Randy.

That long experience in development causes Michael and Candy to cast an experienced eye upon the commer-cial prospects of the Port Angeles waterfront.

In October of 2015, a new bar and lounge was opened with beautiful views of the Strait of Juan de Fuca and the skyline.

In 2016, the McQuays will open Coyote’s Southern BBQ Pub just downstairs from the new bar.

Barbecue is one of Michael’s passions and he believes it will offer a unique experience.

Are the McQuays lucky? “We work damn hard,” Michael said.

photo courtesy of Kokopelli GrillKokopelli Grill owners Michael and Candy McQuay, fourth and fifth from left, cut a ribbon held by the Port Angeles Ambassador committee of the Port Angeles Regional Chamber of Commerce.

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Page 15: Special Sections - EDC Report 2016

Peninsula Daily news/sequim Gazette Clallam County EConomiC DEvElopmEnt Corporation profilEs in ExCEllEnCE — January 2016 15

Olympic Medical Center (OMC) is one of a handful of Sole Community Hospi-tals in Washington.

Rural Sole Community Hospitals are vulnerable to government policy changes and cuts in government reimbursement.

These hospitals are not under the same protections as Critical Access Hospi-tals, even while patient mix and rural challenges are quite similar.

Despite these very real obstacles, Olympic Medical Center’s devotion to remaining a locally owned and operated safety net hospital has never been more solid than it is today.

OMC continues to invest in local health care and

grow its capabilities and services.

It continues to improve revenues, while improving processes, managing expenses and providing excellent health care.

In 2016, OMC’s projected operating budget is nearly $166 million.

Olympic Medical Center aims to secure 2.9 percent margin — which is neces-sary to purchase needed capital equipment, main-tain facilities and pay prin-cipal on debt.

OMC has been led by Chief Executive Officer Eric Lewis since December 2006. With a bachelor’s degree from the University of Washington and a CPA gained while working at

NAVIGATING PERILOUS SEAS — OLYMPIC MEDICAL CENTERby BOBBY BEEMAN, Olympic Medical Center spokeswoman and BILL GREENWOOD, Clallam County Economic Development Corporation executive director

Running a hospital like a finely-tuned machine requires a sharp eye on the financial picture.

Advocating at the fed-eral and state levels for adequate reimbursement for services, as well as appropriate legislation and regulations for rural health care has been a top strategy for OMC.

Investing in multiple visits to Washington, D.C., and Olympia each year has proven successful in build-ing strong relationships with legislators and has

led to positive outcomes. It is clear to many that

the survival and success of OMC has fallen on the shoulders of the hospital’s extraordinary CEO.

In his spare time, Lewis studies and invests in the stock and money markets. And he appears to be a patient investor.

One can see evidence from his decision in 1998 to acquire parcels in Port Angeles located near the current OMC facility.

The parcels were acquired, as they became available, at fair market one piece at a time for approximately 16 years.

That acquired real estate will now be the site for a new state-of-art medical office building which will cost $14.2 million.

He is also in the process of adding significant cam-pus additions in Sequim along with new equipment.

“Eric Lewis is one of those great CEOs that knows how to keep track of the numbers, but also knows the importance of supporting people in his organization,” said state Rep. Steve Tharinger, (D-Sequim). “He has a vision for OMC’s role in the future health and well-being of the community that is not just focused on the bottom line.”

Arthur Andersen, he went on to be vice president and controller at Stevens Hos-pital in Edmonds before joining OMC as chief financial officer in 1998.

While working in a health care environment that is unpredictable, highly regulated, and often controversial, Lewis has been praised by his employees, his peers and his board for demonstrat-ing excellent vision and leadership.

He has championed the value of maintaining locally owned and operated health care in a rural set-ting while dealing with its potential vulnerabilities.

“Each year Eric, his team and a task force of publicly elected board members, take a long, hard look at our operating envi-ronment to determine

what we need in order to continue providing quality health care in our commu-nity,” said Tom Oblak, 2015 board president of Olympic Medical Center.

“Eric’s performance as CEO has allowed us to successfully maneuver through some major changes — including the Affordable Care Act — while maintaining safe, quality care for our patients. He remains focused on retaining and growing the health care workforce, prioritizing local employment during tough economic times.”

OMC employs more than 1,200 people throughout Clallam County.

The center’s strategic vision has allowed for nim-ble and fast action.

Contractual affiliations with health care partners — like Swedish Medical Center of Seattle and the Jamestown S’Klallam Family Health Clinic — have provided more depth beyond what rural hospi-tals typically offer.

photo courtesy of Olympic Medical CenterEric Lewis, Olympic Medical Center’s chief executive officer, stands in front of the main hospital in Port Angeles.

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Description:Interfor’s Port Angeles Division produces Hemlock and Douglas-Fir studs, with the majority of volume consumed in the United States.

Interfor acquired the mill in 2004. The mill has been at this location since 1998.

Investment and Taxes:$1.4 million has been invested in the mill over the last three years, mainly for maintenance capital.

The mill paid $257,300 in property taxes in 2014.

Employment:Currently the mill employs 147 workers (staff and crew), on a two shift structure (80 hours/week). The payroll is $9.1 million (including benefits). Revenue and Other Financial Generators:Chips are sold to area pulp mills. Logs that do not fit the mill are sold to area processors.

Production:The mill has annual production capacity of 165 million board feet based on a two-shift structure.

Buying Local:Logs are sourced from the surrounding public and private timberlands.

In 2014, the mill purchased $3.8 million in local supplies and services.

Building Value in the Community:Interfor contributes to a healthy economy and environment by supporting a number of local initiatives: • Sponsor The Festival of Trees with proceeds going

towards the Olympic Medical Center.• Supporting local fairs.• Donating Lumber for Captain Joseph House — a

retreat for military families who have lost a loved one in action.

PORT ANGELES DIVISION | 243701 HIGHWAY 101 WEST, PORT ANGELES, WA 98363 | GENERAL MANAGER: STEVE KROLL | TEL: (360) 457-6266

Port Angeles Division

Interfor is a growth-oriented lumber company with operations in Canada and the United States. The Company has annual production capacity of 3.2 billion board feet and offers one of the most diverse lines of lumber products to customers in over 30 markets around the world. Interfor has 19 mills across North America (BC, WA, OR, GA, SC, AR) and employs over 3,100 people.

621496044

Port Angeles Division

Interfor is a growth-oriented lumber company with operations in Canada and the United States. The Company has annual production capacity of 3.2 billion board feet and offers one of the most diverse lines of lumber products to customers in over 30 markets around the world. Interfor has 19 mills across North America (BC, WA, OR, GA, SC, AR) and employs over 3,100 people.

Page 16: Special Sections - EDC Report 2016

Peninsula Daily news/sequim Gazette 16 Clallam County eConomiC DeveloPment CorPoration Profiles in exCellenCe — January 2016

By 1972, Dr. Robert Littlejohn was a highly-respected physician in the country town of Sequim.

He had a vision of building both a retirement commu-nity and a staged system of assisted living facilities that would carry a family straight into their final years with care and comfort.

Starting with an 80-acre farm that existed a few blocks from downtown Sequim, Robert and his son Bill began to slowly create a setting of well-tended and expansive green lawns, trees and shrubbery that is an image of America’s finest college campuses.

Today, Littlejohn’s vision exists in three distinct entities: The Fifth Avenue, the Lodge at Sherwood Village and Sherwood Assisted Living.

The Fifth Avenue is an independent retirement com-munity for people who want an active lifestyle without the responsibilities of home and yard maintenance.

The Lodge at Sherwood Village offers upscale, vaca-tion-style living with all the comforts of home.

Sherwood Assisted Living offers a high-level of care, providing 24-hour nursing staff for those who are in need of help for the daily tasks of living.

It is easy to see a couple buying a home at The Fifth Avenue and later on moving to the next level of The Lodge at Sherwood Village as the years take their

EXECUTING A VISION — SHERWOOD ASSISTED LIVINGby BILL GREENWOOD, Clallam County Economic Development Corporation executive director

inevitable toll. All were carefully stitched together during the past

43 years by Esther and Bill Littlejohn.Remarkably for its residents — Sherwood Assisted

Living is the only locally owned and operated assisted living community on the North Olympic Peninsula.

If you take a walk with Bill around his “campus” the personal touch is easy to see. He works side-by-side with his “working managers;” driving a tractor, mowing the lawns, doing anything necessary to keep the 80-acre patch of ground clean and beautiful.

If you drop in with him at the Lodge at Sherwood Village, you will see smiles and wisecracks from the residents fly his way as he passes with a greeting and a shy smile. Bill’s not the boss. He’s their friend and neighbor.

Relics from the Littlejohn family past hang on the walls. The food in the dining room looks great. On a clear day the view across the expanse of green to the mountains is staggering. This is a very comfortable spot.

Many of Bill’s employees have been on the job for a very long time. He doesn’t lose people. He keeps them.

What do those employees say? “Bill has a reputation in our community for being

generous in a way that goes well beyond the monetary. He is generous in spirit. He wants you to know that you are at home,” said Cindy McClain, administrative assistant of Littlejohn Companies.

photo courtesy of Littlejohn CompaniesBill and Esther Littlejohn established three locally owned and operated retirement communities in Sequim.

Quality Health Care – Locally Owned and Operated

Established in 1951, Olympic Medical Center (Clallam County Public Hospital District No. 2) has always been a beacon of hope and economic vitality for the Clallam County community. OMC is operated locally with the oversight of a seven-member, publicly-elected board of commissioners. As such, we remain committed to the vision of delivering world-class care right here at home.

We take pride in the investments we’ve made to allow us to offer our community the health care services it needs and deserves. We’ve grown so much and we’ve come so far, but health care is rapidly changing and we can never stop thinking about our future.

Olympic Medical Center (360) 417-7000 www.OlympicMedical.org 611495106

Page 17: Special Sections - EDC Report 2016

Peninsula Daily news/sequim Gazette Clallam County EConomiC DEvElopmEnt Corporation profilEs in ExCEllEnCE — January 2016 17

Amy McDonald is on her way home from work, but on a chilly December day she stops at Swain’s General Store in Port Angeles.

This is not unusual. She shops at Swain’s for her family of six all the time.

Christmas is coming. It’s festive. Take a walk with McDonald around the store.

For men, women and children she checks out Nike, New Balance and Crocs.

Does she find men’s and women’s clothing with great brands? Yes.

Fishing, hunting, and camping gear in endless choices? Yes.

Just about anything she can imagine for her kitchen or bathrooms? Yes.

Late store founder Cliff Swain loved to say: “Swain’s has everything.”

As McDonald shops for Christmas gifts at least six different employees ask if they can help. She knows their faces. She knows that more than 50 percent of the store’s staff of nearly 50 has worked here for between 10 and 47 years.

She happens to meet store manager, Don Droz. A relative newcomer, Droz has only worked at Swain’s

‘IF WE DON’T HAVE IT YOU DON’T NEED IT’ — SWAIN’Sby BILL GREENWOOD, Clallam County Economic Development Corporation executive director

for 19 years. Finally, McDonald has the stuff she needs — for now

— but stops to get some of Swain’s famous popcorn on her way out.

Logging truck operator Cliff Swain founded the store with his wife, Bee, in 1957 in a 7,000-square-foot build-ing located at 602 E. First St. in Port Angeles.

As the years passed, many expansions took place. After the most recent expansion in 2014, the

company has a total of 38,300 square feet of space on two floors. Customers come not only from Clallam County, but from all over the world to shop.

It is no secret that fair pricing is essential to success in the retail business. And soon after opening, Swain’s General Store joined a buying group as the 11th store in the Worldwide Distributors cooperative which has subse-quently gone on to serve more than 100 group members.

It was an historic step for a relatively small operation in Port Angeles. And out of it was born Cliff ’s famous quote: “Prices are born here and raised elsewhere.”

Swain’s General Store has always been a family operation, and it continues to be owned by a number of family members.

Today, management is in the hands of Cliff and Bee’s grandson Ryan Gedlund.

When he’s not out hunting with a bow and arrow, you can find Gedlund thinking about the next new items to

purchase and working hand-in-glove to sell items with Droz.

Gedlund and Droz remember something else Cliff said: “If you don’t buy it from Swain’s, you don’t save money and we don’t make money.”

Sue Roaf/Peninsula Daily NewsThe management team at Swain’s General Store in Port Angeles includes: Don Droz, store manager, far left; Mike Mudd, merchandise manager; and Ryan Gedlund, owner.

Proud partners of Clallam County Sheri� ’s O� ce, Clallam County

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Page 18: Special Sections - EDC Report 2016

Peninsula Daily news/sequim Gazette 18 Clallam County eConomiC DeveloPment CorPoration Profiles in exCellenCe — January 2016

It was 1977. Dan Wilder Sr. and his California-loving wife, Sally, moved to Port Angeles because, at the age of 27, he wanted a car dealership of his own.

For sale was a dealership called Olympic Motors with the capacity to have a fleet of 10 cars at any one time.

With the dealership purchase, he became the second youngest Volkswagen/Audi dealer in the United States.

Was Dan Sr. confident? Yes. Because he knew that by taking excellent care of his customers with first-class service in a clean working environment, he would succeed.

In the 1920s, Alfred P. Sloan led General Motors to pioneer the idea of having multiple divisions in auto production in order to create a diversity of brands and choices that would appeal to a wide array of customers. Dan Sr. was about to do the same with his dealership.

As the 1980s went by he took on more brands, starting with Toyota in 1981.

That was followed by Nissan and Jeep and later by Scion, Coachman, Chrysler, Dodge and Ram.

A crown jewel was Honda, which Dan Sr. has said has the highest repeat customer rate compared to any other make.

Wilder Auto soon grew out of its original space in

FIRST CLASS ALL THE WAY — WILDER AUTO CENTERby BILL GREENWOOD, Clallam County Economic Development Corporation executive director

downtown Port Angeles, and was relocated to its show-case buildings at 95 and 97 Deer Park Road.

Following the dealership’s most recent expansion, the Wilders had a chance to name a new street created dur-ing the project. The new address is 53 Jetta Way, named after Dan Sr. and Sally’s late and beloved dog Jetta.

For car loving adults visiting Wilder Auto Center it is like a trip to Disneyland. Makes and models seem to expand to the horizon.

The 110 employees, well versed in Wilder tenets, know how to take care of customers. If Dan Sr. or his son, Dan Jr., are on hand, they will take care of you themselves.

First-class service involves providing transportation back to home or work while your car is at Wilder Auto. It involves the careful washing of every car serviced. And it involves taking proper care of your car.

The system seems to work and proof lies not just in repeat customers but also in the nearly uncountable number of awards Wilder Auto has received from industry associations.

The company is also a testament to strong family relationships. Dan Sr. and Dan Jr. work closely and see very much eye to eye. It is a father/son relationship that most fathers strive for.

The same goes for Dan Sr.’s daughter and Dan Jr.’s sister, Tami Rose, who is the dealership’s employee-and-customer relations manager.

The Wilders’ generosity to causes in the community is well known.

Many do not know that the child of every Wilder employee can receive two years of free tuition at Penin-sula College. That’s just part of the deal; another mark of excellence.

Vivian Hansen/Peninsula Daily NewsDan Wilder Sr., left, and his son Dan Wilder Jr., pose for a photo at the recently expanded dealership located just off U.S. Highway 101 at 53 Jetta Way.

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Page 19: Special Sections - EDC Report 2016

Peninsula Daily news/sequim Gazette Clallam County EConomiC DEvElopmEnt Corporation profilEs in ExCEllEnCE — January 2016 19

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exam rooms In house Lab

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After 4 years of searching for the right vet around Washington- I am SO happy I was referred to here. Dr. Jensen is out-standing and support staff is great!! Ashley , Sequim WA

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“The clinic is expanding but the customer service and personalized medicine will remain the same. It was my goal when I opened the hospital in 2012 to provide the highest level of customer service and compassionate care for cats and dogs. It has been the hospitals policy that if you have a sick pet and you are an established client that we will see your pet the same day. This will continue to be our policy at the new location.” ~ Toni Jensen, DVM

“The clinic is expanding but the customer service and personalized medicine will remain

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Page 20: Special Sections - EDC Report 2016

Peninsula Daily news/sequim Gazette 20 Clallam County eConomiC DeveloPment CorPoration Profiles in exCellenCe — January 2016

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Interactive Teller Machine M-F 7:00am - 7:00pm (at select locations)Learn More > Apply Online > ourfirstfed.com > 800.800.1577

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