Reducing Resistance to Change Using Organizational Design Dawna Jones From Insight to Action
ReducingResistance to Change
Using Organizational Design
Dawna Jones
From Insight to Action
Quick SurveyStageSituationStyleSensation
Source of Resistance
How does the design shape engagement?
ContextBig Picture Pressures
Activate Deeply Held Creativity Transcend Adversity
Quest
Collision between Structure & People
Putting collisions to good use
What if?
Mohandas Ghandi
The difference between what we do and what we are capable of doing
would suffice to solve most of the world’s problems.
Effects of Climate Change
“Historically, if you wanted to touch a billion people, you had to be Coca-Cola, GE or Siemens… Today you can be a guy and gal in a garage.”
- Peter Diamandis, XPrize Foundation
“Each time one paradigm runs out of steam, another picks up the pace.” - Ray Kurweil, Director
Engineering, Google
Exponential Growth
Unexpressed Talent
Dominant WorldviewPersistent World View
Purpose is to Make a Profit
Stability
Power in AuthorityChange pushed Initiative controlled
Built to Resist
Hiring new employees 63 days in 2015; 42 in 2010
(Unless you employ Agile-Lean)
IT Delivery slow
Decision Making Slow
Running Hard - Get to Same Place
By Paul Kehrer (Flickr: Win, Place, Show) [CC BY 2.0 (http://creativecommons.org/licenses/by/2.0)], via Wikimedia Commons
Linear-Engineered
Involuntary Risk
Missing Moving Picture
Pushed
Missing Big Why?
Narrow Frame
=Cut Costs; Fear
=Sabotage GrowthIgnore Intuition
=Near sighted1
1920’s=67 years
2015=15 years
Change driven by flawed assumptions
Achieved inside existing world-view (OD+CM)
Uncontrollable can be controlled
Traditional design-too expensive
Change in worldview
Company is part of the living system
Worldview
“Companies are inherently living systems- communities of people with shared goals -
living and working at the intersection of biosphere and society…
…within this web of life resides enormous intelligence,
much of which remains untapped. - J.Bragdon
www.lampindex.com
PROFIT FOCUSED
QUALITY of LIFE FOCUSED
What makes a company alive?
Aware-Self +ContextNetworked-informal/formal
Flexible
Able to rewire in response to change
© Copyright Walter Baxter and licensed for reuse under this Creative Commons Licence
Frugal-preserve value
Future-values based
“A machine can be controlled;
a living system can only be disturbed.”
-Fritjof Capra
Activating Inspired Change
Living Systems Worldview
Opening #1: Purpose Drives ProfitMeaningful Goal-Sense Making
intellect intuition creativity
“How can we save energy & INCREASE profits while INVESTING
in renewable energy?”
Cut CO emissions by an absolute 10% from global production sites
within 10 years
2
Purpose: Systemic
Health
Opening #1 - Think Big
Decision to source Humanely killed beef from US
Opening #2: Use Collisions to Pivot
Backlash from cattle lobbyOpportunity to connect supply chain
to changing values.
Opening #3: Everyone Responsible Responsible Leadership
Decision Making
ImpactInitiative
Open interaction
AutonomyAlignment
Relationship Equity
Trust
MindfulnessResilience
We pretend that what we do doesn't have an effect on people.
We do that in our personal lives.
We do that corporate -- whether it's a bailout, an oil spill, a recall….
– Brene Brown, in her TED The Power of Vulnerability
More RARE EARTH METALS in electronics tossed in landfills than in all
known GLOBAL reserves.
Every single social and global issue of our day is a business opportunity in disguise.”
Peter Drucker, social ecologist
$70 Billion
“Creative individuals are remarkable for their ability to adapt to almost any situation and to make do with whatever
is at hand to reach their goals.”- Mihaly Csikszentmihalyi
Making the Inner Leadership Collective Decision Making Shifts
“Learn to see. Realize that everything is connected
to everything else.” - Leonardo da Vinci
Success Factor: Mindset
BANKRUPTCY
100 years old 140, 000 1998-$27B
Jan.12, 2012
Started Oct.201016months=$25M April, 2012=$500M
Facebook buys =$1B
From 2-13
Awareness Skills
How to… ‘Tickle’
DESIGN
PRINCIPLED
VALUE-BASED
Building Adaptivity to Changeinto the Design & Responsibilities
Design from the Start
Self-Managing DIYIS not!!
HolacracySociocracy 3.0
LiquidO
Morning Star Self-managementOpen Participatory Design - OPO
Fractalism-Matt Black Systems
Customized to FIT
IS
Scaling AGILE MINDSET
85% of leaders not equipped to navigate complexity
What’s important?
All rights reserved. Copyright 2016 Dawna Jones
“We actually contain a built-in ability to rise above
restriction, incapacity, or limitation and, as a result of this ability, possess a vital
adaptive spirit that we have not yet fully accessed.”
- Joseph Chilton Pearce, author, human development thinker
…turn that adaptive spirit loose
What say…
CultureCharacter
Awareness
ToolsRelationships
Ethics
All rights reserved. Copyright 2016 Dawna Jones
Dawna Jones FromInsightToAction.com
1-778-230-9326
https://ca.linkedin.com/in/dawnahjones
Evolutionary Provocateur Podcast on iTunes
@EPDawna_Jones