Sp Jain Emba

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Academic Guidelines

Masters in Business Administration(Executive)


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CONTENTS

Welcome Note.2

About Us.3

The MBA (Executive) ProgramAn Introduction....7

Pedagogy.....8

Delivery of Sessions..11

Attendance12

Assignment Submission...14

Examinations15

Revaluations and Retests.17

Grading Methodology..19

Degrees and Transcripts..24

Rights, Responsibilities & Code of Ethics of Students.25

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Academic Expectations from Students- Campus Code of Conduct- Code of Ethics

Academic Integrity Code & Plagiarism.29

Student Grievances..32- Academic GrievancesGrades- Academic GrievancesOthers- Appeal Procedures

Campus Facilities.35- Library- IT- Classrooms, Cafeteria etc

Annexure...43


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Dear Student,

We are delighted to have you on board with us! Welcome!

You are ready to embark on a very significant journey in your life your post graduate study inmanagement. This is perhaps one of the biggest and toughest choices you have ever made!

Here are a few ways to ensure a victorious and fulfilling journey at S P Jain:

1. Time Management2. Pre-session Readings & Preparation3. Effective Class Contribution4. Seeking wisdom from International Faculty and Experts5. Study and Knowledge Sharing in peer groups6. Focusing on Conceptual Clarity7. Being sensitive to real life application8. Adapting to the Global Corporate Culture9. Availing opportunities to attend Guest Lectures & Workshops10.Transforming with continuous learning11.Carrying a positive, winning & humble attitude

Together we create a learning experience.

Hope you make the most of it!

GOOD LUCK!

Team S P JAIN


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ABOUT US

History

S P Jain first established its first campus in Mumbai, India in 1981. This was the result of adonation made by the Jain family to one of Indias largest educational and cultural trusts. Inhonour of the late Shriyans Prasad Jain, the school was named as the S P Jain Institute ofManagement and Research and had the unique distinction of being inaugurated by the thenPrime Minister of the United Kingdom, Hon. Margaret Thatcher. Since its inauguration, theSchool has been highly ranked amongst the top 10 Business Schools in India, and in 2008 wasnamed the Second Best Private Business School in India by a Mint Wall Street Journal survey.

In 2004, S P Jain decided to focus on Global Learning. With this objective, S P Jain set up itsfirst international campus, named S P Jain Center of Management, (S P Jain) at the prestigiousKnowledge Village in Dubai. A survey by A C Nielsen in 2008 ranked S P Jain as the top

Business School in the United Arab Emirates. This rank was awarded within 4 years of theSchools presence in Dubai.

Within a short span it carved a unique name for itself for Quality Management Education. Tomeet its growing needs, S P Jain moved to Dubai Academic City in 2007 and now occupies anindependent building of 6,500 sq m for its academic and administrative activities and anotherbuilding of 4,000 sq m for student housing.

In 2005, S P Jain was invited by the Singapore Government to establish a campus in Singapore.S P Jain continued its legacy in Management Education and set up its Singapore campus in 2006.S P Jain is one of a select few business schools to be accorded the status of an Institute of

Higher Learning, thereby giving it full and unrestricted autonomy with regards to its operations.The other 300 educational institutions established in Singapore do not enjoy this privilege andoperate under the Case Trust law requiring their activities to be closely monitored.

To facilitate the establishment of the S P Jain campus, the Government of Singapore madeavailable a beautiful 3.5 hectare parcel of land set in the heart of the city along with 11,000 sq mof built-up space that S P Jain now uses as a residential campus for its MBA students.

In 2008, S P Jain partnered with the York Universitys, Schulich School of Business. In 2009,S P Jain partnered with the University of New South Wales Australian School of Business,Sydney, Australia. In 2009, SP Jain University Australia was set up.

The Association of MBAs (AMBA), a very highly regarded accreditation body has recently(2009) accredited the Global Master of Business Administration (GMBA) and Master ofBusiness Administration (Executive) programs conducted in Dubai and Singapore. Theseprograms have also been just accredited by the Department of Education and Training, NewSouth Wales, Australia. The certificate will read as MBA (Executive)* and will be issued by SPJain Center of Management, Sydney.

*Hereinafter referred to as EMBA


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Mission

S P Jains mission through its EMBA is:

To prepare through higher education programs, the global business leaders of tomorrow byintegrating core management tools and concepts with specialised industry practices, taught in aglobal context with a diverse peer group of students under guidance of leading global faculty andwith multi-cultural global experiences and learning

Goals

The goals of S P Jain are to provide its students with:

A high degree of global awareness, knowledge and understanding

Rigorous courses which develop student's reasoning and analytical skills while balancingtheory and practice through an interactive pedagogy.

High-level interactivity between academic staff and students

Strong ethical values: respect, discipline, and professionalism

A dynamic atmosphere which encourages innovation and creative thinking

Principles

In pursuit of its goals, S P Jain is guided by the following principles:

As a scholarly community, S P Jain aims to uphold the values of intellectual freedom,honesty, openness and rigor

As an Institution, S P Jain opens new paths to understanding, supports critical andcreative endeavour and provides an outstanding training experience for future leaders inacademia, government and industry

As an Institution of learning, S P Jain seeks students from the widest range ofbackgrounds. It offers an outstanding education designed to equip each new cohort tosucceed in a globalized environment

As an internationally engaged Institution, S P Jain works to meet global challenges with

intelligence and ingenuity, and respect for cultural difference and humanity. It draws onthe rich diversity of its staff and student body, strong relationships with local andinternational partner Institutions, and an alumni network of talented graduates and

As an employer, S P Jain strives for exemplary employment practices to attract, retainand assist the professional development of talented and diverse staff and supports theeducational goals of an inclusive Institution


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Values

In pursuing its goals, S P Jain values are:

Academic freedom

Innovation, initiative and creativity

Leadership

Recognition of merit

Accountability, integrity and transparency

Equity, opportunity and diversity

Teamwork

Sustainability

These statements are promulgated widely and included in the website, on the prospectus and theadvertising material distributed to both, students and staff.

The Staff

The teaching of the various programs offered by S P Jain is the responsibility of a diverse andtalented group of academic staff. The team has been selected on the basis of their academicqualifications gained in many universities from around the world and augmented by theirexperiences in different managerial roles in the real world. The team is led by the President, whohas overall responsibility for the management and development of S P Jain, by the Deans ofStudies who are responsible for the development and delivery of the programs, and the Heads of

Departments. These academics may be employed on a full-time or part-time basis and relatemost directly to students through their teaching and academic advisory roles.

All non-academic staff comes under the Head of Campus who is located at each campus. He isthe principal representative of S P Jain at the campus level.

The Deans of Studies have cross campus responsibility, and as intellectual capital have nophysical location. This ensures uniformity in the program delivery and learning outcomes.


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The Students

Graduate students have historically come to S P Jain mostly from the Indian sub-continent but

more recently students from other countries such as Russia, Nepal, Kenya, Sri Lanka, Myanmar,Mauritius, South Africa and Indonesia have also enrolled for the program. While these studentsmaybe ethnically diverse, S P Jain will continue to have a strong appeal towards students ofIndian origin and a concerted effort is being made to broad line this.

The Graduates

Since its inception in 2004, about 3000 students have graduated from S P Jain usually at the rateof 400 graduates per year with either a Global Master of Business Administration (GMBA) or anExecutive Master of Business Administration (EMBA). These graduates have been much soughtafter by top companies like McKinsey (India), Google (India), P & G (Singapore), Frost and

Sullivan (Singapore and Malaysia), Microsoft (Singapore), Singapore Airlines (Singapore andIndia), KPMG (Dubai), Abu Dhabi Investment Corporation (Abu Dhabi), Citibank (Hong Kong),Prudential (Saudi Arabia), etc.


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THE EXECUTIVE MASTER OF BUSINESS ADMINISTRATION(EMBA) PROGRAMAN INTRODUCTION

Todays competitive, changing & challenging world requires corporates to create a reservoir of

versatile executives with strong base of functional knowledge along with a general managementperspective. S P Jains Executive MBA Program focuses on creating Professionals who wouldMaster the Art and science of Business Administration in this complex global environment.

The institute is passionate about developing and honing the managerial skills of its students, andto see this happen, S P Jain offers a host of courses which are relevant, practical, knowledgepacked, creative and customized. The Program is designed in a way that induces the students tothink, ask the right questions, analyze, work in teams, communicate professionally, beinnovative, proactive, open minded and carry a positive attitude.

The Program focuses not only on knowledge but also on transforming students to appreciate,

accept and adapt different cultures, different business environments, different markets, differentcost structures; and to get comfortable in taking decisions.

Specialisations

Students enrolling for the EMBA program are required to indicate their choice of specializationbefore the commencement of the program. However, upon experiencing the different corecourses in different areas, one is given an option to change their preference indicated earlier.Students are encouraged to meet with the Dean / Area Heads to identify their choice ofspecialization courses based on career aspirations, aptitude, knowledge and experience.

S P Jain offers study in 3 specialisations, namely:

Finance

Marketing

Operations

Structure

To fulfil the requirements of the degree leading to the award of the Executive Master of BusinessAdministration a student is required to complete 40 credits in two years. This includes aDissertation of 4 credits.

The program has been structured in such a way that:

In Dubai students spend 6 evenings for 12 sessions per week (Saturday to Thursday) with 3hours per evening in class. The classes will commence at 7:00 pm and conclude at 10:30 pm.

In Singapore students spend about 4.5 hours each on Saturday & Sunday and 3 hours per eveningon Tuesday, Wednesday & Thursday.


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PEDAGOGY

S P Jains EMBA Program is a rigorous program where the onus of learning would rest with the

student. A lot of effort needs to be put in to prepare for each session. The preparation may

include reading of articles, case studies, discussions in peer groups, collection & analysis of data,etc. Such a preparation leads to effective class participation and joint learning. It reinforces theinstitutes belief in education as a shared enterprise.

Every course has various evaluation components for interactive Class Contribution, Quizzes,Individual / Group Assignments, End Term Examination, etc. The pedagogy for each course isdetermined by the course faculty in concurrence with the Dean, based on the overall guidelinesof S P Jain.

1. Class Contribution & Case StudiesMost of the courses would have 10% - 30% of their evaluation assigned to Class Contribution.

Case studies form an important part of Class learning and ideally teach students on how to thinkand provide real life and interesting scenarios to consider. Case study discussions can generatediscussion on new ideas and strategies. There is no one right answer to any case. It can bediscussed from different approaches. Students should be able to relate the case to theorganizations they are familiar. The use of case studies require good listening skills, effectiveways of communicating, being creative, better articulation, and the skill of providing a solutionin a short and precise manner

Good effective class contribution would mean:

Are the points made relevant to increasing understanding?

Do the comments take into account ideas offered by others?

Do the comments show evidence of a thorough reading and analysis of the case?

Does the participant distinguish among different kinds of data; such as, facts, opinions,assumptions, and inferences?

Is there a willingness to test new ideas or are all comments cautious / safe?

Does the participant interact with other members of the class by asking questions orchallenging conclusions?

Being concise, accurate, relevant and timely (CART method)


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Poor class contribution would mean:

not adding value to the discussion

make a point out of sequence or not listening

poor response/ performance a result of not being prepared

There would be negative marking to discourage meaningless class participation that just takes upairtime and does not contribute to a quality learning environment.

To bring out the most from Class Contribution and ensure joint learning in classes, a lot of

emphasis is laid on students attendance.To know more about our attendance policies, please referto page no. 12 of this document.

2. QuizzesA few courses would entail use of subjective quizzes to ensure students absorption of variousconcepts and their applicability.

3. Individual/Group AssignmentAlmost all courses would have 20% - 30% of their evaluation assigned to Group Assignments.

Group assignments or peer learning is an effective vehicle towards preparing prospectivemanagers to work closely with each other and to be proactive in seeking and acquiringknowledge. Innovative results and strategies can be derived by effectively brainstorming,examining different perspectives, leveraging on the strengths of the group members, andcontributing collectively towards the common objective of the group.

Special care is taken to ensure that groups are balanced in terms of students age, gender,nationality, education, skills, training and experience

All members in each group should be equal contributors to the groups objective

Groups may have peer evaluations in which each member evaluates others on theirperformance. Thus, members of the same group might not get equal marks

In case the group experiences any dysfunctional interactions, the group members shouldwork together to sort out the problems amicably like counseling free-riders, betterleadership, job delegation etc. Managing groups and making them perform is also a partof learning. However, in case things still do not work, the groups can seek the assistanceof the Program Coordinator or the Dean / Assistant Dean

Every individual / group assignment is scanned through a plagiarism - detect software.Plagiarism in any form is strictly unacceptable and has irreversible consequences. For detailson Academic Integrity Code, please refer to page no. 29 of this document


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4. End Term ExaminationThere would be a final exam for every course. Almost 35% - 45% of a course evaluation couldbe assigned to end term examinations.

An end term exam is designed in a way that encourages a student to apply the learning from thecourse in a real or simulated environment. It could be a case based, application oriented exam.Most of these exams would be open book, open notes and online. The end term exam would testthe ability of a student to analyze a situation given the available facts and figures, decide whichframework or tool to be used, take decisions, and bring out practical and innovative solutions.

During an examination, any form of dishonesty is strictly unacceptable. For details on AcademicIntegrity Code, please refer to page no. 29 of this document.

DISSERTATIONS:

Dissertations are directed towards creating a greater understanding of the real world corporateenvironment. The idea is to provide an opportunity for applying concepts in a practical context,thus influencing management practices.

The complete research endeavor is guided by an in-house faculty mentor and an external industrymentor. It has multiple evaluation components such as literature reviews, primary research, viva,presentations, reports etc. The students endeavor is to create Consultant-class reports to provideactionable strategic directions for an organization. It is important that the external mentor beinvolved in a significant manner.

The whole initiative is structured in such a manner that the students first gain knowledge,functional and cross functional understanding and subsequently apply the knowledge to aspecific organization.

It is mandatory for a student to submit his / her Dissertation Final Report and have the vivawithin stipulated timelines, in order to be eligible for graduation.


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DELIVERY OF SESSIONS

The sessions will be delivered using a SANDWICH pattern:

Each of the six evenings is divided into 3 parts: Part 1 of 90 minutes, Part 2 of 30 minutes, and

Part 3 of 90 minutes as illustrated:

Timing Day1 Day 2 Day 3 Day 4 Day 5 Day 6

Part1:7.00 pm to 8.30 pm

Logistics Logistics Logistics Logistics Logistics Logistics


Workbreak

Workbreak

Workbreak

Workbreak

Workbreak

Workbreak


Logistics Logistics Logistics Logistics Logistics Logistics

Part 1 of 90 minutes will be spent for teaching concepts and frameworks.

The intervening Part 2 of 45 minutes will be a work break to give you time for a quick-bite andfor article/chapter review, case preparation, problem solving, group work/discussions etc. Webelieve such a break will enhance the level of preparedness, original thinking and peer-learningfor all the participating working executives resulting in richer interaction, participation andassimilation. The faculty will productively engage all the students in every break with anappropriate task.

Part 3 of 90 minutes will be used to focus on application of concepts, effective case studydiscussions, reviewing contemporary global examples, sharing industry experiences, etc. Theemphasis here is on greater interaction, so, the faculty can necessarily evaluate each student onthe basis of a subjective quiz and/or the quality of class contribution. Part 3 will also require thefaculty to evaluate the work accomplished in each work break. This will ensure that time allottedfor preparation is utilized optimally for a richer learning outcome. The last 5 minutes could beused to summarize the learning from the sessions.

It is important that the work break is not seen as a substitute for your prior preparation.

Faculty will also be available for guidance for most of the time during the break for students

benefit.

Certain courses imparting soft skills will be delivered over an extended period. This is to enableone to assimilate the inputs and put to practice. It is believed that such a learning process willresult in transformation of the individual for enhancing personal effectiveness.


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ATTENDANCE

Courses offered at S P Jain are rigorous and participation in classes and any group activity is animportant part of the educational experience. Daily class attendance is required of all students.

This requirement formalizes the reciprocal responsibilities between students and faculty to befully prepared for class and to contribute to joint learning. The success of a course depends uponbroad, regular class participation by all students. This, in turn, depends crucially upon regularattendance by all students in all classes. Students grades will therefore be affected by theirabsence from classes.

Attendance Policy:

Attendance for each session will be taken separately. Fingerprint Attendance Recorder isalso used to track attendance of every student)

Students must be seated in the classrooms at least 5 minutes prior to the scheduled starttime of the session

Latecomers may not be admitted to the classroom and will be considered as absent for

that session.

Attendance in the first and second session on the first day is compulsory. If astudent does not attend either of the first two sessions, he / she will not be allowed totake the course with that batch and will have to take it with the next batch when thecourse is being offered

If a student is absent for 3 sessions in 1 course, he/she will be downgraded by a letternotch. If absent for 4 sessions or more, he/she will be de-listed from the course and wouldneed to enroll again, whenever the course is offered again. This may result in delay ofstudents graduation.

Absence from Class:In case of excessive absence, the participant may repeat the course(s) with another batch.

1. Personal Illness:

o Any incidence of infectious disease (e.g. chicken pox) must be reportedimmediately and all precautions should be taken to prevent the spreading of theinfection. Attendance to class will not be permitted if a student is infected withany infectious disease

o When a student is not able to attend classes due to medical illness, he/she willneed to produce a medical certificate without which his / her absence will not beconsidered valid. In situations such as hospitalization, physician orders orcommunicable diseases, photocopies of such documents should be enclosed alongwith the Medical Certificate


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2. Serious illness/ Death / bereavement in the immediate family:In such unfortunate and unavoidable circumstances, the decision of attendance andevaluations, will be taken by the Dean / Assistant Dean

It is the responsibility of the student to ensure that personal matters, which he / she claims had abearing on his / her attendance or performance, are made known in writing to the EMBA Office,

and that, where appropriate, claims are supported by medical certificates or other evidenceacceptable to the institute.


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ASSIGNMENT SUBMISSION

Every course taught is assessed on a progressive basis. Every faculty assigns a significantcomponent of the assessment criteria to submissions/assignments. These assignments can begiven in any form - individual or group, in-class or take away, soft copy or hard copy, project orpresentation, announced or surprise, etc. It is essential that these assignments are submitted inconformity with the course requirements as chalked out by the faculty.

Basic Requirements for Submission:

Assignments must be submitted not later than the date specified by the faculty or by theEMBA office

In fairness to students who submit their assignments on time, late assignments willstrictly not be accepted. In case of electronic submission, the link would be preset forauto dissolution after the timeline

Should a student fail to submit the assignment on time, he/she would be deemed to havefailed that assignment

Every assignment (hard copy/soft copy) should carry the duly filled front page

template. Assignments submitted without the front page details, will not be accepted bythe EMBA team. A soft copy of this template would be emailed to the student by theProgram Coordinator

All soft copyIndividual assignments should be submitted using the roll number as the filename, e.g.: edx09071612 or esg09070012. All soft copy Group assignments should be

submitted using the group number as the file name, eg: group 16

Students are expected to be true to their work. Every assignment will be scanned throughsafe assign on the Blackboard for the Plagiarism content. For more information onPlagiarism, please refer to page no. 29 of this document

Students are advised to retain a copy of every assignment that is submitted

Extensions for assignment submission may be granted only in extreme circumstances. Thedecision to grant or refuse an extension is made by the faculty in coordination with the EMBA

office. Students should be aware that application for an extension does not guarantee that anextension will be granted.


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EXAMINATIONS

S P Jain has in place a standard operating procedure to ensure that examination processes areconducted with utmost care and attention. Multiple levels of checks are built into the schedulingand conducting of exams, handling of examination answer scripts, processing of marks andgrades, paper viewing sessions, revaluations, etc

Examination Details:

All examination arrangements are handled by the EMBA Office. Formal examinationnotification giving details of the examination schedule, venue and seating arrangement will beforwarded to the students. A student should check the examination schedule carefully.

Students are not permitted to approach the faculty directly to reschedule exams or tomake special accommodations

Any rescheduling request (for individual/entire batch) needs to be submitted in writing tothe EMBA office, stating clearly the reasons for such a request

Application for re-scheduling of exam does not mean acceptance, by default

Rescheduling request is evaluated by the Dean / Assistant Dean and Program Managerand their decision would be considered binding & final

Examination Regulations:

The following regulations apply to every examination, unless otherwise specified by the

invigilator:

Students are required to appear for the exam as per the scheduled date and time, and inaccordance with the preset seating arrangement, as announced by the EMBA office

After the first thirty minutes of commencement of the exam, latecomers will not beallowed to enter the exam hall.

In case of a Closed Book/Closed Notes examination, all books, notes, papers and bagsshould be left in the place designated for this purpose

No exchange of books, notes, stationery, chargers, etc is permitted in the exam hall.

Mobile telephone, Bluetooth or any other electronic means of communication is notpermitted in an exam hall

Smoking is not allowed at any time in the exam hall


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On commencement of the examination, students must sign the attendance sheet circulatedin the exam room

Roll numbers and Names should be mentioned on the written/electronic examinationsubmission document

Students are responsible for ensuring they have been issued correct/complete examinationdocuments

Any student who wishes to draw the attention of the invigilator should raise his/her hand

For a written examination, if a student has completed his/her paper before time, he/shemay draw the attention of the Invigilator to submit the paper. On submission of the paper,the student can leave his/her seat and exit the classroom

For an electronic examination, a student can submit the soft copy electronically and leavethe exam hall

Under no circumstances are answer books to be taken out of the exam hall. Handing overthe completes answer book to the invigilator is the sole responsibility of the student

The invigilators are the sole authority for any queries/disputes in the exam hall

A student whose conduct is disturbing to others will be warned by the invigilator. Shouldthe conduct persist, the student will be required to leave the exam hall

Resorting to any unfair means is strictly prohibited and apart from awarding an F grade,strict action including expulsion by the institute may be taken

At the end of the exam, the invigilator will collect the answer books from the desk and,therefore, the student should stay back until the answer books are collected

Absence from Examinations

In situations of critical personal illness or bereavement in the immediate family, a student shouldcontact the Dean / Assistant Dean and the EMBA Office as soon as possible, so that thepossibility of special arrangements can be investigated. Such information/request needs to be

supported by documentary evidence and must be received by S P Jain along with a medicalcertificate.

Under no circumstances will misreading the examination timetable be acceptable grounds forgranting of a deferred examination.


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RE-EVALUATIONS AND RETESTS

Revaluations:

Students seeking more feedback or dissatisfied with the marks assigned will be requiredto submit the Revaluation Request Form to the Course Coordinator within the stipulatedtime. A copy of the revaluation request form will be handed over to the student by theCoordinator

An administrative fee of AED 50/- or S $25/- per revaluation request is applicable.(Please Note: In case the faculty has made a calculation error or missed out any particularquestion/supplement, the student would be required to fill the revaluation form, withoutpaying the administrative fee)

The EMBA office will forward requests to the respective faculty. If the score of a

particular question is being contested, the faculty may examine the entire exam paperagain and may increase/decrease the final score, as the case may merit.

The faculty may require three to four weeks to revert

The decision taken by the faculty would be considered final

There would be no paper viewing/revaluation for an already revalued exam paper

On missing an Evaluation

Unless decided otherwise by the Dean / Assistant Dean, students would be awarded a zero forthe evaluations missed by them

Retests

Any participant not meeting the eligibility requirements specified in the guide must take Retest.The date/time and venue will be intimated depending upon the requirement for suchexaminations.

The grade of the repeat examination (a comprehensive exam) would replace the entire grade of

the course.

Choice of the course(s) for the repeat exam:

CGPA < 2.0The student must choose at least one course to repeat from those courses with gradepoints < 2.0.

More than one F


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The student must take the repeat exam for all courses with grade F

More than three D and no FThe student must choose a sufficient number of courses to repeat that could enablehim/her to fulfill the requirementE.g.:

4 D must take at least one of the courses with grade D5 D must take at least two of the courses with grade D

More than one D and one FThe student must take the repeat examination for the course with the F and must choosea sufficient number of courses to repeat that could enable him/her to fulfill therequirementE.g.:

2 D + 1 F must take at least one of the courses with grade D or the coursewith grade F

In critical cases, on permission of the Dean / Assistant Dean, if a student misses an examination,he / she can apply for a retest.

Application for a retest must be made as follows:

Application should clearly state the reasons for retest

This should be submitted to the EMBA Office for approval by the Dean / Assistant Dean

A retest fee of AED 200/- or S$ 100/- per course is applicable, irrespective of the reasonsfor such retest

A fee of AED 1000 / - or S $ 250/- will be levied for redoing a course

Please note that:

Only one retest will be allowed per course

Retest of a retest is not permitted

There is no retest of a daily quiz

There will be no paper viewing session for a retest

The marks awarded by the faculty would be considered final

Retests will be carried out on scheduled dates arranged by the institute


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GRADING METHODOLOGY

S P Jain follows a continuous system of student evaluation and does not rely wholly on a singleend of term examination. A lecturer, at the start of a course, shall make the evaluation criteriaexplicit, in the form of a written handout.

There are 2 steps to Grading:

I. A weighted average total of all the evaluation components is taken at the end of eachcourse for every student

E.g.: In the table below, 23 students performance in each component has been recorded

and weighted average total has been calculated


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II. The Grading Policy of SPJCMThe academic team follows a relative grading system starting with A+ to F. Thegrading has a spread of 9 points (A+,A,A-,B+,B,B-,C+,C,C-,D and F). The letter gradesare transformed from raw scores with a normal curve assumption.

Grading policy when the class size is more than 20 students:

Currently the grading is executed by the registrars office.

For grading from D to F, for a batch comprising of more than 20 students we

consider students who are obtaining score belonging to the bottom five percent of the rawscore. Thus bottom five percent scores fall in the category of D and F.

We differentiate D and F on the basis of the distance of lowest raw score from the

average score by applying a two standard deviation approach.

Grading policy when the class size is less than 20 students :

Here, the professor who is teaching the subject plays an important role in evaluating thestudents in terms of class participation, assignments and end term examinations. Theprofessor needs to maintain a standard of grading in relation to the level of difficulty inthe evaluation consisting of class participation, assignments and end term examinations.

The professor needs to grade the students, in a manner that ensures a spread between A+and C.


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What do these letter Grades denote?

The letters denote the following levels of performance:

Letter Performance LevelA Excellent

B Good

C Satisfactory

D Low Pass

F Fail

I Incomplete

W Withdrawn from the Course

In addition, plus (+) or minus (-) signs against any of the above letter grades may be added toindicate the precise performance of a student. The numerical values of letter-grades are givenbelow:

Letter Grade Grade PointA+ 4.30

A 4.00

A- 3.70

B+ 3.30

B 3.00

B- 2.70

C+ 2.30C 2.00

C- 1.70

D 1.00

F 0


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CALCULATION OF CUMULATIVE GRADE POINT AVERAGE (CGPA)

CGPA is the weighted average of all the grade points earned by a student in the program divided by the total number of credits in the program.

CGPA = Sum of Total Grade PointsTotal credits

E.g.:

CourseCourseCredit(a)

Student'sGrade

GradePoint(b)

TotalGradePoints(a*b)

Organizational Behavior 1 A+ 4.30 4.30

Micro Economics 2 B - 2.70 5.40Operations Management 1 C - 1.70 1.70

Total of grade points obtained (x) 11.40

Total number of credits (y) 4

CGPA (x/y) upto 2 decimal points 2.85

Release of Grades:

Generally, grades would be released within four to six weeks of the completion of theexamination.

Each component of the assessment, as and when evaluated will be communicated through theBlackboard facility available on the S P Jains server. When the overall assessment has beencompleted and the grading done, the grades will be communicated through the Blackboard and

simultaneously the result will be entered into a students official academic record.


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GRADING REQUIREMENTS FOR AWARD OF DIPLOMA

To qualify for the award of Diploma:

1. Participants CGPA should not be less than 2.02. He / she should not obtain a F in more than one course (1 F)3. He / she should not obtain a D in more than three courses provided that he / she does

not obtain F in any course (3 D)4. If he / she obtain an F in one course, he / she should not obtain a D in more than one

course (1 F + 1 D)

In exceptional cases, a faculty may award the grade I (Incomplete) to a student if in thejudgment of the faculty; the student has not satisfied one of the pre-specified academicrequirements of the course.

A student who fails to complete the academic requirement of a course (in which he / she may

have obtained an Incomplete grade) will be deemed to have not qualified for promotion or theaward of diploma unless and until he/she is able to complete the requirements within thespecified period.

Anybody found indulging in unfair means during the course of an examination or any other actof misdeed / tampering or violation of code of conduct shall be expelled from the program. Inexceptional and extreme circumstances, the Dean / Assistant Dean may choose to review thecase. But this should be neither expected nor awaited as academic dishonesty of any kind, byfiat, leads to expulsion.

Honors & Distinction:

Deans list is an honor roll of students who have achieved academic excellence as evidenced by

their CGPA scores. The Deans list is announced with the motive of recognizing the dedication,efforts and brilliance of our overall toppers and specialization toppers.


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DEGREES AND TRANSCRIPTS

All students who successfully complete the MBA (Executive) Program are entitled to attend thegraduation ceremony at the end of the program. Students will be advised of the graduation datein advance, so that they can plan ahead to attend the same.

1. Name of the Degree holder

The Degree will be issued as per the passport name only. If a student requires his/her degree tocarry a name which is different from his/her registered passport name, he/she needs to submit anapplication to the Registrar on or before the commencement of the second semester. If theRegistrar does not hear from the students by this date, by default, the passport name will beapplicable for printing on the Degrees.

2. Collection of Degrees/Transcripts

Those students who are not attending the graduation may collect their degrees/transcripts fromthe Registrars office or Campus office anytime after the graduation.

If a student is unable to collect the documents personally, he/she can either authorize someone tocollect the documents on his/her behalf, or request that they be sent to you by post.

Degrees are usually not posted. If in any urgent case, a student requests the degree to be posted,there will be a postal charge applicable. The institute will not be responsible for any loss intransit.

3. Duplicate Degree and Transcript:

If for any reason the degree is misplaced and the student requires a duplicate degree scroll, an

application has to be sent to the Registrar. The charge for a duplicate degree would be AED 200

or SG $ 100 plus postage charges, as applicable. Similarly, for a duplicate transcript the studentneeds to submit an application to the Registrar and the charges for a duplicate transcript wouldbe AED 50 or SG $ 25.

For Non-graduating students:

After submitting no dues clearance forms, a copy of the transcript with the official gradeswould be provided for them to seek admission in another university for transfer of credits. If thestudent has secured an F grade or the CGPA is below requirement, the same will be mentioned

on the transcripts.


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RIGHTS, RESPONSIBILITIES AND CODE OF ETHICS OF STUDENTS

RIGHTS

Students enrolled with S P Jain enjoy certain rights and expectations. They can expect that thecontent of courses will be up to date and based on research, study and academic discussion.Further, the level of the courses will be consistent with its requirements.

Students can also expect access to a supportive learning environment including appropriate andproperly maintained and equipped facilities such as classrooms, library, computer work-stationsand Internet connections. Students can also expect access to fair and efficient administrativeprocedures including accurate, timely and helpful information on the courses available,enrolment, financial and advisory services.

Further, S P Jain is committed throughout to policies designed to provide equal opportunities forall students regardless of their ethnicity, age, marital status, gender, disabilities, religion orsexual preference. The abiding aim is to enable each student to develop to his/her full potentialand that growth is not limited by any extraneous considerations. To reinforce this policy, the useof non-discriminatory language is encouraged, as is free speech.

RESPONSIBILITIES

What does S P Jain expect from its students academically?

Students are principally required to carry a professional approach at all times. Thisprofessionalism should be reflected in every activity, inside or outside the classroom, on or off

the campus. Special care should be taken to ensure that their activities/thoughts are legal, ethical,in conformity with the institutes principles and not causing discomfort to any one else. While SP Jain promises to create an enriching learning environment for its students, it expects thestudents to foster its efforts by participating and taking active responsibility to acquire andimbibe the knowledge being imparted to them.

Preparation: Pre-class preparation forms the essence of the learning model at S P Jain. Studentsare required to prepare adequately before every class. The preparation may be library readings,case-analysis, discussion in groups, collection & analysis of data, etc. Such a preparation leads toeffective class participation and joint learning. Students should contribute proactively in class,bringing to the discussion, learnings from their work experience, new thoughts, innovative ideas,

strategies, etc. This leads to a healthy learning environment. Any student attending a classwithout adequate preparation may be asked to leave the class.

Timely submission of Feedback Forms: An interim feedback of every professor would betaken at the end of 4 sessions. This feedback is taken to ensure that the course is being deliveredas per expectations, and if any corrections need to be made, like slowing down the pace, need formore examples, etc. A final feedback is taken at the end of the course. This helps S P Jain ininviting professors for our future batches, based on their current performance.


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Group Learning: Students are expected to study in groups. Peer learning is an important vehicleto enhance group dynamics, effective leadership, capitalize on the available pool of talent andemerge with innovative solutions.

Academic Integrity: It is expected that the work submitted by a student, whether individual orgroup, is Original.Academic Integrity is of prime importance at S P Jain. For Further details onAcademic Integrity, please refer to page no. 28 of this document.

Inclass behavior: Students are expected to be in the class at least 5 minutes prior to thecommencement of the session. Coming late for a session implies disrespect to faculty and fellowstudents who are on time and disrupts the flow of the classroom discussion. To discouragestudents from being late, latecomers are considered absent for the class, by default.

Every student is expected to conduct himself/herself in a manner that does not disturb theproceedings of an ongoing session. One should avoid engaging in side discussions once thesession has begun. No student should exit the classroom while a session is in progress. This

distracts the faculty and fellow students and breaks the momentum of the lecture. Unlessotherwise specified by the Professor, students are not permitted to use laptops in class. Studentsare required to place their name tags on their desks to facilitate the faculty for identifying eachstudent and evaluate him/her on Class Participation.

Students are expected to conduct themselves in a matured and sensible way at all times - whiledealing with faculty, fellow students, staff and guest lecturers.

CAMPUS CODE OF CONDUCT

Students should be dressed decently on campus. Dressing decently reflects a respect forself, classmates, faculty, staff and the institute. Smart casual clothing is consideredsuitable for class. Sober T-shirts and jeans are allowed. Shorts, vests, casual slippers,short skirts, revealing clothing is strictly prohibited. A neat, moderate and soberappearance is required at all times. No student should be dressed in an obscene mannerwithin the campus premises at any point of time

Unruly behavior inside/outside the campus will not be tolerated. Any act of physicalintimacy is strictly prohibited

Smoking in non designated areas and consumption of alcohol is strictly not permitted

Students must carry their student pass at all times. This may need to be presented to thesecurity staff or any other designated authorities on request

Students are not allowed to use faculty/staff offices when the faculty/staff are notoccupying their rooms. Office telephones are not to be made available for makingpersonal calls. Official calls would need prior permission from the Program CoordinationOffice


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Students are advised not to visit the faculty at their residence

Any recreational activity on the campus premises can be held only after obtaining priorpermission and must end at or before 11 pm. Details of the event must be given to theHead of the Campus while seeking prior approval

Food and beverages are strictly not allowed inside the classroom.

Use of mobile phones is prohibited while a session is on.

No student is permitted to use the classroom IT equipment

In case of violation of the above, fines are applicable as per the Annexure on page no. 43 of thisdocument.

CODE OF ETHICS

1. Application and Scope: Applies to all staff and students including research supervisors ontheir conduct during their association with the institute. The provision of this code is to beinterpreted in conjunction with the laws of the land.

2. The Code of Ethics requires the individual to be:o Socially responsible, fair and toleranto Law abidingo Respecting culture and ethnic diversityo Cooperate with authoritieso Helpful to fellow students

3. Performance Improvement: Students will consciously endeavor to achieve higher levels ofperformance and will strive towards self and institutional development.

4. Professional Conduct: Students are expected to behave in an amicable manner and exhibit aprofessional conduct. Any form of anti-social or anomalous behavior is not acceptable.Discrimination in any form will call for disciplinary action.

5. Students are to conduct themselves with honesty and integrity. Any form of corruption willresult in immediate suspension and dismissal.

6. Approvals: The students will obtain all the necessary approvals and will seek necessarypermissions for the research activity.

7. Infringement of copyrights and intellectual property in any form will call for a disciplinaryaction and dismissal.

8. The need to maintain strict confidentiality or anonymity including not divulging informationobtained through investigation without the express permission of the participant.


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9. Publication: No student researcher can publish any article, report or the product of researchin any form without the permission of concerned parties.

10.Conflicts: Any type of interpersonal or professional conflicts should be avoided. In case ofany perceived conflict, it is the duty of the student to bring it to the notice of the supervisor

11.Disclosures: Students are required to make necessary disclosures before a researchengagement. This may include situations such as: conflict of interest, existing relationshipswith the party etc.

12.Liabilities: Student researcher cannot hold unlimited liabilities for the research work with anorganization. They should be conscious to avoid joint liabilities involving S P Jain as a partyor unlimited liabilities on themselves.

13.Student researchers have their primary responsibility towards the academic research and thedeployed teams are not allowed to pursue any commercial activity with the engagingcompanies. Also, commercial exploitation of available information, research and its by-

products is prohibited.

14.That a student properly identifies him or herself and does not undertake any investigation thatmay require professional skills not yet possessed. Further, students must not misrepresentthemselves by, for example, claiming they have more skills, qualifications or experience thatis in fact the case.

15.Students are expected to be fair and prudent in their dealing with human subjects wherever itoccurs in the course of research. This includes, knowing personal preferences, orientationsetc. Also influencing or canvassing in any form is not allowed.

16.Giving or taking any form of gift, benefit or favor from the research activity is prohibited.Exchange of cultural pleasantries must be informed to the project supervisor. This excludessundry and operational reimbursements from the client company.

17.Any investigation needs to be carefully researched so as not to waste the time of participants,for example, by ensuring that the information sought is relevant and necessary. Further, aninvestigation needs to be carefully planned so as to minimise any adverse consequences forthe participants such as disruption, risks or intrusion.

18.Supervisors cannot accept any monetary incentive for the research from companies andcannot claim Intellectual Property rights emerging out of their access to client specific

information during the course of research.

19.Sponsored researches or paid-internship deployments, if any, will have to be identified andapproved separately.

20.This code will be administered by the President and the Executive Committee and theAcademic Board.


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ACADEMIC INTEGRITY CODE & PLAGIARISM

An S P Jain student assumes responsibility for the content and integrity of his/her academic workduring the course of the program.

Students would be guilty of violating the Academic Integrity Code, if they:

Knowingly or unknowingly, as an individual or a group, present the work of others astheir own. This is plagiarism* and a note below explains this in detail.

use, obtain, or even provide unauthorized assistance in any academic work

forge a signature to certify completion of a course assignment

advance their academic position by tampering any marks/grades that they unofficially

found access to

attempt to talk, cheat, or resort to any unfair means in an examination hall

any other deed that the Dean / Assistant Dean deems as violation of Academic IntegrityCode

Consequences of Violation of Academic Integrity Code/plagiarism/cheating:

If any student is found guilty of the above, he/she would be subject to the following disciplinaryaction:

For the course where academic integrity was violated, an F grade would be given to thestudent and he/she would have to repeat the course

A fine of S$ 2000 or AED 5000/- would be levied

Any other decision that the Dean / Assistant Dean considers appropriate

Please Note:

For a serious form of plagiarism, or for a repeat offence, the Dean is likely to expel thestudent from the program

Even if 1 person from a group violates the academic integrity code, the above mentionedpenalties would be applicable to the whole group

Both the provider and receiver of the plagiarized resource would be penalized

Even after awarding the degree, if it is learnt that a graduated student has violated the code in thepast, S P Jain has the right to revoke the degree


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PLAGIARISM

Knowledge sharing among students & faculty is invaluable, especially given the rich and diverseexperiences they possess. However, all the effort in exams or work submitted by students isexpected to be a student's own work.

Plagiarism simply means copying or breach of copyright. It is intellectually dishonest to

present someone elses ideas, without acknowledgement, as your own.

S P Jain takes a serious view of plagiarism and cheating in any form of assessment and will takeappropriate steps to detect plagiarism including electronic plagiarism devices. Plagiarismconsists of using words or ideas of another, as if they were his or her own withoutacknowledgement. The phrase using words or ideas of another includes but is not limited to:

Using study guide material without acknowledgement

Paraphrasing the work of another person

Directly copying any part of another persons work

Summarising the work of another person

Using or developing an idea or theme derived from another persons work

Using experimental results obtained from another persons work and

In the collaborative projects, falsely representing the individual contributions of thecollaborating students where individual contributions are to be identified.

While working on the submissions, students should take great care to distinguish their own ideasand knowledge from information derived through various sources.

Whenever a student includes a fact or an idea, its imperative that the sources be mentioned. Theterm sources includes not only published primary and secondary material, but alsoinformation and opinions gained directly / indirectly from other individuals . Theresponsibility for using the proper forms of citation lies with the individual student. Allassignment work must therefore include:

A bibliography of all works which substantially influence the writing of the essay, and

The acknowledgement of all evidence and sources of information

Plagiarism can be avoided by following these rules about referencing.


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Direct Quotation:Wherever a student quotes another persons words verbatim (i.e. wordfor word), whether it be a phrase, a sentence or a paragraph, he/she should place it inquotation marks and provide the source from where it has been taken.

Paraphrasing: Wherever a student sums up another persons words in his / her ownwords (e.g. by reducing the ideas conveyed in two paragraphs of a book to a sentence ofhis / her own), he / she must also provide the appropriate reference. E.g.: Manning Clarkbelieves.D.H. Lawrence stated.Charles Dickens argued.Or Sally Walker

questions.

Statistics: Whenever a student employs statistics (e.g. on population, gross nationalproduct, newspaper circulation figures, etc.), he /she should indicate the sources fromwhich they have been derived

World Wide Web: Whenever a student uses information from a WWW site, the rulesregarding referencing apply. One must not copy paste material from the internet withoutacknowledging.

S P Jain makes extensive use of the software TurnItIn.com to scan every assignment fordetecting the plagiarism content.


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STUDENT GRIEVANCES

For administrative purposes, responsibility of the oversight of student conduct is divided intoGeneral conduct which is the responsibility of the Head of a Campus and Academic conductwhich is the responsibility of the Deans of the Institute. The latter shall be deemed to be conductthat relates directly to the fulfilment of the requirements of a course and would include issues ofplagiarism, cheating, behaviour in class, attendance, interactions with members of staff andmeeting the requirements of any academic regulation.

1. In the interests of fair and equitable treatment of complainants, S P Jain has implementedpolicies that provide a procedure for the review of decisions. Complainants, who aredissatisfied with any official action or decision affecting them, can ask that the action ordecision be formally reviewed. There is no charge for any such review.

2. Complaints are to be made in writing stating the nature of the complaint and provide anyrelevant information available to substantiate the complaint. Any student who lodges acomplaint must not be discriminated against or victimised and if that were to occur would beregarded as a serious breach of conduct. Students maybe assisted by another person toprepare the information contained in the complaint and later, when then the complaint isbeing formally investigated may provide further assistance.

3. It is the intent of S P Jain that all complaints are investigated promptly and resolved as fullyas possible and as near to where the complaint had its origins. To this end, a student with acomplaint should first approach the original decision maker and after a full and frankdiscussion attempt to resolve the grievance. The grievance maybe deemed to have beenresolved when the decision maker withdraws the decision or varies it in a way that satisfiesthe student. The decision may also be dismissed with an explanation that the student finds

satisfying.

4. If however, the student is not satisfied, he/she may escalate the complaint and ask that it beconsidered by another official who is senior to and independent of, the original decisionmaker. In normal circumstances the decision of the review officer would be final.

5. The decision maker referred to in paragraphs 3 and 4 maybe a Head of Campus, theRegistrar or officials exercising authority on their behalf.

6. In the most unusual of circumstances, the complaint maybe deemed to be of such gravity thatit is referred either by the review officer or by the President. The President may consider the

matter personally or constitute an investigative committee comprising at least three membersof either the academic or administrative staff of the Institute to consider the issues involvedand to prepare a report for him containing a recommended course of action to finally resolvethe matter.


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Academic Grievances - Grades

Students who believe that an error has been made in the assignment of a grade should discusswith the Program coordinator/Manager/lecturer (in the mentioned hierarchy) the basis uponwhich the grade was determined.

If after this review, the student is not satisfied with the assigned grade, an appeal maybe made tothe EMBA Dean / Assistant Dean. Such appeal should be in writing, stating the basis upon whichthe grade is questioned and requesting a review.

If, following the review, the student remains unsatisfied; the student may appeal to a Dean /Assistant Dean for a review of the grade. The decision of the Dean / Assistant Dean is final.

Academic GrievancesOther matters

Students are expected to uphold high standards of integrity and to conduct themselves in a

responsible, considerate and courteous manner. In particular, students are expected to:

Abstain from cheating on homework and examinations, plagiarising other student's workby submitting it as their own

Follow the rules and regulations as published from time-to-time

Appeal Procedures

S P Jain has determined policies and procedures to establish appeal mechanisms within theInstitute that are applicable to appeals against alleged misconduct by either staff or students.These policies attempt to incorporate procedural fairness and the tenets of natural justice. The

principles enunciated in these policies and procedures may be summarised as follows:

1. Where a senior officer of the Institute receives a complaint alleging misconduct by either astudent or member of staff, the Registrar shall be responsible for the administration of theenquiries and for ensuring that the complaint is determined. For this purpose misconductmay involve

2. If after making the brief enquiries that are necessary to understand the complaint and beingsatisfied that the complaint is bona fide, the Registrar shall write to the person(s) about whoman allegation has been made outlining the nature of the allegation

3. The person against whom the allegation is made shall be given sufficient time to provide aconsidered response and to outline any circumstances or information in their defence.Personsare to be given sufficient opportunities to seek advice and in some circumstances it may beappropriate for the Institute to make arrangements for that advice to be given. There may be aneed for translating and/or interpreting services to be provided


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4. If the complaint cannot be resolved to the satisfaction of the parties at this stage, theRegistrar, acting with the concurrence of the President or another executive officer, willestablish an Investigative Panel usually of three persons. The panel shall have as its Chair asenior member of the executive and two other persons drawn from the academic or

administrative staff of the Institute. All members of the panel must declare in advance thatserving on the panel does not involve any conflict of interest. This panel shall decide howbest to gather the relevant evidence and test that evidence

5. Persons appearing before the Investigative Panel should have the opportunity to address theinformation in person, in writing or both and should always have the option of having afriend or adviser present during any questioning or hearing. The Investigative Panel mayplace limitations on the role of a friend or adviser. In most circumstances, a friend or

adviser present will not be permitted to act as an advocate or legal representative. Only inexceptional circumstances would legal representation be allowed

6. The panel may decide to take submissions orally or in writing and after considering theevidence presented will provide the Registrar with its determination. It will be theresponsibility of the Registrar to convey that decision to the complainant and to the otherparties

7. If a person fails to respond to reasonable attempts by the Investigative Panel to communicateor does not provide the Panel with acceptable reasons for not attending a hearing, the Panelwill make its own determination as to whether it will adjourn or proceed in the absence of theperson

8. Without compromising the thoroughness of an inquiry it should take place without anyunnecessary delays, taking into account the reasonable needs of the persons to be properlyprepared

9. The appeal procedures established within the Institute are not intended to limit theopportunities that an aggrieved person may have to take his/her case to the civil authoritiesoutside of the Institute. In Australia these authorities might include the Ombudsman, theAdministrative Decisions Tribunal or the civil courts


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CAMPUS FACILITIES

A wide range of services is provided to support students in their studies and daily living.

LIBRARY

The library is the heart of the academic activities of S P Jain, Dubai and Singapore.

Apart from the conventional books, periodicals, magazines, newspapers and journals the libraryhas a range of learning materials that cater to various learning needs and preferences. The libraryboasts of an e-library with e-resources that includes various e-databases, online journals andnewswires. Well-established management databases are an integral part of the S P Jain library.

The Libraryaims to:

Develop and deliver customer-focused services, support learning and teaching in arapidly changing environment.

Provide access to local and external sources of information for all users.

Move towards a predominantly electronic library while maintaining appropriate printcollections.

Widen and facilitate access to information by developing and strengthening partnershipswithin and beyond the Institution.

Library Timings:

Dubai

Saturday to Thursday 9:00 hours to 22:15 hours

Friday Library will remain closed

Singapore

Monday to Friday 10:00 hours to 19:00 hours

1st and 3rd Saturday ofevery month 9:00 hours to 18:00 hours

2nd and 4th Saturday ofevery month

Library will remain closed

Sunday Library will remain closed

Library will remain closed on all Public holidays, as published by the Center.


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Library Decorum

In the library, students are expected to:

Maintain silence and not indulge in loud group discussion activities

Switch off their mobile phones - or keep them on silent mode

Desist placing their feet on table & chairs

Not consume food and beverages

Switch off the lights and air conditioners when not required

Not switch on any audio/video CD (academic or entertainment) without using

headphones

Replace newspapers, periodicals, books etc. in their original place after reading and notcarry them outside the library premises

In case of violation of the above, fines are applicable as per the Annexure on page no. 43 of thisdocument

Circulation Policy:

Resource Qty Duration Renewal

Books 3 14 2Periodicals 2 7 -

AV Resources 2 2 -

Thesis / Project Reports - - -

Renewals

Borrowers may renew a loan in person or by email. The borrowed book may be renewed twiceunless requested by another borrower. Once renewed twice the book must be returned to thelibrary before it can be charged once again.


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Late Fees

Books must be returned to the Library by due date. Any student failing to renew or return theborrowed material by the due date shall be liable to pay late fees as follows:

Resource

Amount (per day per item)

Singaporeamount in $

Dubaiamount in

AED

Books 1 2

Journal/Magazine 1 2

AV Resources 1 2

Recalled Items 2 4

Mutilated / Lost Resources:

Library will not accept any book returned by a student in a mutilated condition

Loss of book, if any, must be reported immediately. Late fees will be charged till the lossof book is reported

In case a student mutilates/loses a library resource, it is the users responsibility to replace theresource at his/her own cost within 30 days. If the user fails to replace the resource within thestipulated time, the Library will initiate the purchase and the user will be charged the actual costof the resource plus 25 % as an additional charge (due to freight and handling charges)

depending on the type of the resource.

General Library Guidelines

Roll number of the student should be presented at the time of issue

Library reserves the right to withdraw/restrict the borrowing facility of a student in caseof misbehavior or misuse of the library

While borrowing a book, the reader should check the book thoroughly for missing pages,chapters, pictures etc

Reference books, rare books, bound journals, periodicals, question papers, newspaperwill not be issued out of the library

As and when new reading material arrives, list of the same would be communicated to allusers via e-mail. Such books will be issued on first come first served basis andreservation is not applicable for the same


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A participant can reserve one book/material at a time. The librarian will communicate tothe student when the reserved resource becomes available. Such reserved material will beretained at the circulation desk for 48 hours from the time of communication. If suchmaterial is not collected within 48 hours, the reservation will stand cancelled

The identity of the person who has borrowed a particular resource will not be revealed tothe other users

All library items are subject to recall anytime with one day notice irrespective of loanperiod

Participants should leave their baggage, personal belongings at the space provided in thelibrary at their own risk

Users may access their records via the OPAC, by using the TRAZE system and canmonitor any charges incurred. Recall and extension requests for material can be madeonline. To log in, a student will require a login username and a password both of whichcan be obtained from the Librarian

INFORMATION TECHNOLOGY CENTER

The Information Technology Center aims to provide comprehensive assistance and support toall members of staff and students to support teaching, research and scholarship. The Center aimsto put in place policies and procedures intended to preserve the security, availability and integrityof the computing services and to protect the rights of all users to an open exchange of ideas andinformation. To achieve these outcomes, the Center aims to:

Provide a robust, reliable, and secure information technology infrastructure to thecommunity

Supports the use of information technology to enable academic innovation in teachingand learning

Provide electronic access to information

Anticipate and satisfy the needs of the community in a timely manner

Promote and develop partnerships to empower campus-wide use of technology

Develop a community that is adaptable to technological changes

Keep the system current through timely replacement and maintenance

Promote a high level of employee dedication to provide professional customer serviceand satisfaction


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Authorized Usage

The Center will determine who has access to available information technology resources.Students may be authorized to access services for academic purposes relating to their studyprogram at the Center.

Students must abide by the Policies for the Use of Information Technology Resources and theCenter may withdraw access from any student who abuses privileges assigned.

Information Privacy

SPJCM recognizes the right to privacy of students files and communications. However, the

Center reserves the right to examine files and directories where it is necessary to determine theownership or recipient of lost or misdirected files, and also where the Center feels, hasinformation or evidence that:

system integrity is threatened

security is compromised

an activity has a detrimental impact on the quality of service to other students

the system is being used for purposes which are prohibited under this policy

the system is being used for unlawful purposes

Policies for the use of IT Resources

A. IT Center:

Timings of the IT Center are from 9:00 a.m. to 10:00 p.m. leaving weekends and publicholidays

Tea, coffee, water, edibles and baggage are not allowed inside the IT Center.

Any Audio / Video / Computer / Telephone equipment or any IT related equipment in the

campus / classrooms should not be used without prior permission from IT Dept.

Only authorized S P Jain Staff/Students are allowed in the IT Center and bringingVisitors/others to IT Center is strictly prohibited.


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Computer Facilities in Dubai:

A student needs to obtain prior permission from the IT Dept. for using the Computersprovided in the IT Center. Computers in the IT Center should be used only for academic

work.

Playing games and accessing of unethical sites / blocked sites / Illegal Software, isprohibited. Strict disciplinary action will be taken against anyone found doing so.

Students should handle the computer and its accessories with utmost care and should nottry to move or fix any problem by themselves. They should approach the IT supportengineers located in the IT center for assistance.

Any complaint or request for software loading should be reported to the IT Center Dept.

Students leaving the IT Center at the end of the day should ensure that all the computersare appropriately shutdown and switched off. All the steps required to shutdown aWindows workstation should be adopted, which implies that the workstation should notbe abruptly switched off.

B. Internet Facility:

Internet access is available through wireless access points on the Center Campus.

Only educational sites shall be accessed and any student found accessing unethical sites /blocked sites / Illegal Software, will be strictly dealt with.

All students are responsible for all their accounts of Win XP, Email, Internet,Blackboard, Printer, etc. It is a good practice to change passwords periodically and not letothers use the same.

Students should not allow any other person to access internet through his account, as any

unethical sites accessed by the other person will still make the owner of the account liablefor punishment.

Students are expected to use the Internet for Academic purposes only. Students are notpermitted to download music, videos, games, movies etc.


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C. E-mail Facility & Server Space:

Students are provided with an e-mail account under the center domain name.

A student should not send a mail exceeding the size of 1MB.

Storage space for all the students is available on the laptops owned by them. The serverspace is only for document transfers, which should be cleared immediately after use. ITCenter Dept. can delete these temporary areas without notice, if storage space problemarises.

D. Use of Laptops:

Safe custody of laptops is the responsibility of the owner.

Any damage caused to the Laptop will have to be rectified by the student to whom thelaptop belongs.

Any complaint or request for software loading should be reported to the IT Center Dept.

Students should lock their rooms before leaving, and keep their passwords discreet, inorder to avoid mishandling of their Laptop in their absence, as the liability will solely bethat of the residents of the room

Disciplinary Action:

Any violation of the Code of Practice mentioned above will be viewed seriously and appropriatedisciplinary action will be taken. It also may lead to withdrawal of the facility.

CLASSROOMS

The classrooms are designed as auditoria, with step-up seating to facilitate discussions, and areequipped with state-of-the-art facilities like projectors, cameras and audio/video equipment.Most sessions are recorded for review, reference and reflection in the future. The S P Jain

campuses have installed state-of-the-art videoconferencing technology for conducting interactiveguest lectures with international faculty and industry heads.Each classroom is equipped with:

Lapel microphone for use by academic staff

Sound systemSpeakers, Amplifiers, Mixer, etc.

Projectors

Recording facility to record each lecture

Laptop for making presentations


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GROUP STUDY AREAS

A multi functional area for group work, hosting guest lectures, campus events and functions, aswell as for general networking area is provided

CAFETERIA

The students at each campus have access to a cafeteria and/or vending machines that serve avariety of snack meals, a range of drinks, confectionery and other requisites. Vending machinesare located around the campus for the convenience of the students


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ANNEXURE

SPJCM expects its students to maintain a professional approach at all times. While we ensure topreserve a nurturing environment for our students, in return, we expect our student to maintaindiscipline & decorum on & off the campus. Violation of any code of conduct or policy is liable tomonetary fines as below:

Activity

Fine payable

Amountin SG $

Amountin AED

Violation of Campus Code of Conduct 50 100

Violation of Library Etiquette 25 50

Possession of drugs or fire arms Expulsion Expulsion

For severe violations, any monetary / non monetary penalty that the Management deems fit,will be announced

Sp Jain Emba

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