Southwest Florida Business Workforce Guide Charlotte ...€¦ · Learning creative job searching tips and resources that produce successful results. Realizing the power of networking.

Charlotte

Collier

Glades

Hendry

Lee

Southwest Florida Business Workforce Guide

www.careersourcesouthwestflorida.com

Our comprehensive resource for programs and services offered by CareerSource

Southwest Florida and our regional education and economic development

partners to assist businesses address their recruitment,

training and retention challenges.

Southwest Florida Business Workforce Guide (Charlotte, Collier, Glades, Hendry and Lee Counties)

Southwest Florida Business Workforce Guide October 2014

Workforce issues are a primary concern for businesses of all sizes. Recruiting, training and retaining a workforce can be challenging, however there are resources available.

We created this publication as the indispensable resource for our business partners, to direct you to the programs and services offered by CareerSource Southwest Florida and our regional partners.

We encourage you to submit additions and modifications. Please email your suggestions and comments to [email protected].

Table of Contents

Workforce Initiatives Southwest Florida Workforce Development

Board, Inc. CareerSource Southwest Florida,

Business Services o Family Relocation Assistance

Program (FRAP) o Finding Qualified Employees o Professional Career Network

Destination Graduation The Alliance of Educational Leaders

Southwest Florida Economic Development Resources

Demographic and Labor Market Information Resources

Southwest Florida Demographic Trends Industry Workforce Data

o Quarterly Census of Employment and Wages (QCEW)

o Current Employment Statistics (CES) Data

Occupational Workforce Data o Occupational Employment Statistics

and Wages (OES) o Employment Projections

Reemployment Data o Local Area Unemployment Statistics

(LAUS)

Education and Training Resources Apprenticeship Opportunities Colleges and Universities Technical, Vocational & Career Schools Career Academies Training Incentives

o Customized Training o Internship Program o On-The-Job-Training o Incumbent Worker Training Program o Quick Response Training Program

Employee Recruitment Strategies Finding Employees Hiring Incentives for Entry-Level Employees Recruitment Resources - CSSWF Internet Recruitment Websites

Employee Retention Strategies Employee Retention Ageism and the Retention of High

Performers Barriers Facing Entry-Level Employees Human Resources Associations

An Equal Opportunity Employer/Program. Auxiliary aids and services are available upon request to individuals with disabilities. All voice telephone numbers on this document may be reached by persons using TTY/TDD equipment via the Florida Relay Service at 711.

Call us toll free: 1-800-557-3242

Section Overview: This section provides a brief overview of the primary workforce initiative partners and defines the services of each.

• Southwest Florida Workforce Development Board, Inc.

• CareerSource Southwest Florida, Business Services

o Family Relocation Assistance Program

o Finding Qualified Employees

o Professional Career Network

• Destination Graduation

• The Alliance of Educational Leaders

Workforce Initiatives

CareerSource Southwest Florida is an Equal Opportunity Employer/Program. Auxiliary aids and services are available upon

request to individuals with disabilities.

All voice telephone numbers on this website may be reached by persons using TTY/TDD equipment via the Florida Relay

Service at 711.

©2014 CareerSource Southwest Florida. All Rights Reserved.

www.CarreerSourceSouthwestFlorida.com

WORKFORCE INITIATIVES (Charlotte, Collier, Glades, Hendry and Lee Counties)


Southwest Florida Workforce Development Board, Inc.

The Southwest Florida Workforce Development Board, Inc., d.b.a. CareerSource Southwest Florida, serves the workforce development initiatives in the five-county region of Charlotte, Collier, Glades, Hendry, and Lee.

Workforce development boards are tasked with administering state and federal funding designated for employment and training services for individuals and new or expanding businesses.

Workforce board members represent a balance among private sector businesses (51%), organized labor, and public institutions, including government, education, and community services.

CareerSource Southwest Florida (CSSWF) delivers a variety of employment and training programs through a network of full-service centers in Port Charlotte, Immokalee, Naples, Clewiston, and Fort Myers with satellite offices in Cape Coral and LaBelle.

CSSWF is a work-first initiative, which means getting someone a job is the first and main priority. Sometimes all that is necessary is a job lead, an updated résumé, or access to computers to search for jobs.

On occasion, occupational skills training is necessary to obtain employment, but all the programs have the specific goal of getting people back to work.

At the centers, individuals can take advantage of employability skills workshops designed to assist them in returning to, or competitively remaining in, the workforce.

Website: careersourcesouthwestflorida.com

9530 Marketplace Road, Suite 104 Fort Myers, FL 33912 Phone: 239.225.2500 or 866.992.8463 Florida Relay 711 Businesses can take advantage of the no-cost services available by posting job openings, and allowing Career Development Professionals to screen and refer potential candidates. CSSWF connects businesses and job seekers through an online job matching system called Employ Florida Marketplace. Career Development Professionals at CSSWF assist individuals and businesses in identifying cost-saving employment programs that can provide tax credits, employee bonding, on-the-job training, skill gap education, and more. Our career center locations and contact information, as well as an overview of our services and programs, can be found on our website.

Resources On-site recruitment facilities, information and other services are available:

Executive Search Family Relocation Assistance Industry Surveys Labor Market Information Professional Career Network

http://careersourcesouthwestflorida.com/



CareerSource Southwest Florida – Business Services

CSSWF provides a network of resources to assist businesses in recruiting, training and retaining a skilled workforce.

The Business Services Team functions as an intermediary that brings together businesses, training providers and the network of local community-based organizations. Businesses may receive valuable assistance in applying for tax credits, as well as, gain access to a new source of job applicants. Family Relocation Assistance Program Relocating professionals often have a spouse or partner who may also be seeking high-skill, higher-wage job opportunities. Our family relocation assistance program offers resources which provide advantages for the discovery of job opportunities throughout Southwest Florida. Services offered are:

Career counseling Career opportunities Job referrals Network and career support Resume critiques Seminars and workshops

Finding Qualified Employees The following services are available to businesses at no-cost:

Recruitment Job matching Applicant pre-screening Referrals to positions ProveIt! software assessment Job fairs – Hiring events Private interviewing facilities Employee training facilities

Website: careersourcesouthwestflorida.com Business Services 4150 Ford Street Ext., Suite 110 Fort Myers, FL 33916 Phone: 239.931.8282 Email: [email protected]

Professional Career Network The Professional Career Network (PCN) offers career transition services to professionals through networking, workshops, business partnerships and job referrals. The network provides an opportunity for professionals from various industries to exchange contacts, experiences and referrals.

The 12-hour training is offered at no-cost to professionals who meet the criteria for participation. Training covers the following topics:

Defining career goals and values. Taking inventory of one’s skills. Learning creative job searching tips and

resources that produce successful results. Realizing the power of networking. Discovering the hidden job market and

finding out how to penetrate it. Developing an effective personal

“infomercial” aka elevator speech. Writing winning cover letters and

developing creative resumes. Acquiring successful interviewing skills

and effective techniques. Achieving salary negotiating strategies and

successful tactics.




Destination Graduation Destination Graduation, designed as a workforce development, education, and employer partnership, is a comprehensive mentoring and academic intervention program designed for high school students who are unmotivated or unsuccessful. Students are selected for the program when identified as high school students seriously at risk of dropping out based on criteria such as: low basic skill scores; retained in grade; low FCAT scores; involvement with the judicial system; high absenteeism, absent parental influence and failing grades. The project takes a holistic approach in design providing academic, character and workplace readiness development. Our goal for the student is not only to graduate, but do so prepared for post-secondary education and/or to enter the workforce successfully.

Community businesses’ participation includes career day presentations as well as paid and unpaid work experiences in addition to regular employment. Destination Graduation takes students through workshops to help get their grades up, learn job skills, and even sets them up with employment.

The program provides work-readiness training, one-on-one mentoring, individualized academic assistance, and incentives to attend school regularly, improve grades and graduate.

Students learn about the world of work through summer employment which provides meaningful work experiences to help students acquire the skills necessary to look for, obtain, and retain a job. The work experience activity provides career exploration in various industries and helps students with career choices. Students earn an hourly stipend during their summer employment.

Website: CareerSource Southwest Florida

9530 Marketplace Road, Suite 104 Fort Myers, FL 33912 Phone: 239.225.2500 or 866.992.8463 Florida Relay 711 The Southwest Florida Workforce Development Board, Inc. (SFWDB) partnered with the School District of Lee County and community businesses in 2010 on a pilot demonstration project for high school students at Cape Coral and Dunbar High Schools. The project was designed to provide Workforce Investment Act (WIA) services, such as mentoring, academic enrichment, work readiness and other workforce development services to a selected number of students. The desired end results are to help keep students in school and help increase the high school graduation rate. This Southwest Florida program is unique in the state of Florida and is expanding to more and more schools every year.

171 at-risk students have graduated since the program inception resulting in a 94% graduation rate.

Of the graduates this year, 62% are attending college, 8% are starting technical training, 10% are joining the military, and 20% are working full-time.

Destination Graduation has grown from two schools in one county to fifteen schools in our five county region currently serving over 300 students.

Young people are the fabric of this country’s progress and future economy and SFWDB focuses on providing youth with the work readiness skills and preparation they’ll need to compete in the local and global job market.




The Alliance of Educational Leaders The Alliance of Educational Leaders was founded in 1999 to provide communication and collaboration among the area’s public and private regionally accredited PreK-20 educational institutions. The Alliance is a partnership with the Workforce Development Board. Alliance Members Superintendents of Public School Districts:

Charlotte County Collier County Glades County Hendry County Lee County

Presidents of Colleges and Universities:

Florida Gulf Coast University Florida Southwestern State College Hodges University Barry University Keiser University Nova Southeastern University

Initiatives

Region of Innovation: the Alliance is pursuing legislative exemptions from specific State rules and regulation to allow the implementation of a regional accountability plan including learning standards, assessments and instructional excellence

NISL: as part of the Region of Innovation, the Alliance’s regional commitment to the National Institute of School Leadership (NISL) will develop 21st Century skilled and knowledgeable leadership

Articulations and Partnerships: the Alliance is committed to expanding agreements between institutions and with the regional community (e.g., Workforce Now)

Website: www.swfleducation.com 9530 Marketplace Road, Suite 104 Fort Myers, FL 33912 Phone: 239.225.2500 There are many opportunities for business leaders to participate in the educational system in the Region. Please contact the Alliance for additional information. Goals

Improve Regional Academic Performance

Increase STEM Focus (Science, Technology, Engineering & Math)

Strengthen Education & Business Connection

Focus on Teacher Development Challenges

Lack of steadfast, research-based State strategic plan (curriculum standards, assessment of students and teachers, e.g.)

Disconnect between the goals of business and the Federal/State Departments of Education

Alignment between K-12 standards and college readiness criteria

Ability and means to fund innovation and technology

Resources to provide professional development for all instructional leaders so students graduate with 21st Century skills

Capacity to serve the under-served well

ECONOMIC DEVELOPMENT RESOURCES


Southwest Florida Economic Development Offices work toward improving the business environment, retain and encourage the expansion of existing businesses, and attract new and diversified employment to the area. They focus on increasing the number of company expansions, providing business information and referrals to local companies, and maintaining an early warning system for key business climate issues. In addition they disseminate information and facilitate meetings with government agencies that can provide assistance to local businesses.

Charlotte County Economic Development 18501 Murdock Circle, Suite 302 Port Charlotte, FL 33948 Phone: 941.764.4941 Website: www.floridasinnovationcoast.com Greater Naples Chamber of Commerce 2390 Tamiami Trail North, Suite 210 Naples, FL 34103 Phone: (239) 262-6376 Website: www.napleschamber.org Glades County Economic Development Council, Inc. 998 South US Highway 27 Moore Haven, FL 33471 Phone: 863.946.0300 Website: www.gladescountyedc.com Hendry County Economic Development Council 644 South Main Street LaBelle, FL 33935 Phone: 863.675.6007 Website: www.hendryedc.com Fort Myers Regional Partnership Lee County Economic Development Office 2201 Second Street, Suite 500 Fort Myers, FL 33901 Phone: 239.338.3161 Website: www.leecountybusiness.com Southwest Florida Economic Development Alliance Phone: 844.707.7935 Website: www.swfleda.com


Section Overview: This section focuses on demographic and labor market information. Current demographic trends are outlined at the national, state, regional, and local levels. The resource section is a quick reference outlining where you can go to get current demographic and labor market information to assist with business planning.

• Southwest Florida Demographic Trends

• Industry Workforce Data

o Quarterly Census of Employment and Wages (QCEW)

o Current Employment Statistics (CES) Data

• Occupational Workforce Data

o Occupational Employment Statistics and Wages (OES)

o Employment Projections

• Reemployment Data

o Local Area Unemployment Statistics (LAUS)

Demographic and Labor Market Information Resources




Service at 711.

DEMOGRAPHIC AND LABOR MARKET INFORMATION RESOURCES


Southwest Florida Demographic Trends

Five-County Region

Southwest Florida includes the three coastal counties of Charlotte, Collier and Lee, plus the two rural counties of Glades and Hendry.

Population

A little over half of the region’s population resides in Lee County with the other four counties comprising the balance.

Source: BEBR

Population Growth

The Region is once again growing although at a slower rate than in the past. From 2000 to 2010, Lee County’s population grew 40%. The University of Florida Bureau of Economic and Business Research (BEBR) most current projection is a 23% growth from 2010-2020.

Population Growth by County

2000-2010 2010-2020 Charlotte 13% 9% Collier 28% 18% Glades 22% 5% Hendry 8% 0% Lee 40% 23%

Source: US Census 2010

More regional labor market information is available from the following sites: www.swfleda.com (Economic Development Alliance)

www.swfrpc.org (Regional Planning Council)

www.fgcu.edu/cob/reri (Regional Economic Inst.)

Charlotte14%

Collier28%

Glades1%

Hendry3%

Lee54%

Southwest Florida Population …

010,00020,00030,00040,00050,00060,00070,00080,00090,000100,000

Population

Southwest Florida Age Distribution



Industry Workforce Data

Quarterly Census of Employment and Wages (QCEW)

The Quarterly Census of Employment and Wages (QCEW) program collects the number of businesses, monthly employment, average employment, total wages and average wages by the North American Industry Classification System (NAICS). Sample QCEW data headings appear below. For other search options or the most up-to date information, visit: http://floridajobs.org/labor-market-information/data-center/statistical-programs/quarterly-census-of-employment-and-wages

Current Employment Statistics (CES) Data

Current Employment Statistics (CES) data shows changes in employment by industry sector. A sample of the data headings appear below. To view these search options or the most up-to date information, visit: http://freida.labormarketinfo.com/analyzer/cesnaics.asp?quicksearch=True&cat=HST_EMP_WAGE_IND&session=INDCES&subsession=99&areaname=&codelength=&setvar=True

Occupational Employment Statistics and Wages (OES)

The Occupational Employment Statistics and Wages (OES) program produces employment and wage estimates for over 800 occupations. Reports can be generated statewide or by Metropolitan Statistical Areas (MSAs). A sample of the data headings appear below. For search options or the most up-to date information, visit: http://floridajobs.org/labor-market-information/data-center/statistical-programs/occupational-employment-statistics-and-wages



Industry Workforce Data

Employment Projections

Employment Projections are forecasts of future employment for industries and occupations in Florida. A sample of the Southwest Florida Region (Workforce Region 24) Employment Projections appears below. For search options or the most up-to date information, visit: http://floridajobs.org/labor-market-information/data-center/statistical-programs/employment-projections

Local Area Unemployment Statistics (LAUS)

The Local Area Unemployment Statistics (LAUS) produces estimates of civilian labor force, total employment, unemployment and unemployment rates by place of residence. Sample LAUS data headings appear below. For search options or the most up-to date information, visit: http://floridajobs.org/labor-market-information/data-center/statistical-programs/local-area-unemployment-statistics

Source: Florida Department of Economic Opportunity/Labor Market Information http://floridajobs.org/labor-market-information/data-center/statistical-programs


Section Overview: Many education and training organizations provide career development services that assist businesses to link with students interested in employment opportunities. This section includes information on Apprenticeship Opportunities, Colleges and Universities (both public and private), and Technical, Vocational and Career Schools. Career Academies are offered through each of the individual school districts, and Customized Training, Internships, and On-The-Job Training through CareerSource Southwest Florida. Other training programs are sponsored by CareerSource Florida at the state level.

• Apprenticeship Opportunities

• Colleges and Universities

• Technical, Vocational & Career Schools

• Career Academies

• Training Incentives

o Customized Training

o Internship Program

o On-The-Job-Training

o Incumbent Worker Training Program

o Quick Response Training Program

Education and Training Resources

EDUCATION AND TRAINING RESOURCES


Apprenticeship Opportunities

Donna J. Beasley Tri-County Apprenticeship Academy A registered apprenticeship program is a structured training program that combines classroom related instruction and on-the-job training in which paid employees can acquire the practical and technical training in the field of their choice. Apprenticeship programs are industry driven career training programs. Each industry determines the skills they need from their employees and that is how the programs are designed and how the curriculum is taught in the classroom. Apprenticeship can run from one to six years depending on the program. Each apprentice works under the direction of a journeyman in their field of interest to acquire the skills needed to perform the work of the trade. Throughout the program the apprentice will develop work ethics and responsibility for their work and performance on the job as well as in the classroom. Each apprentice who successfully completes the program will gain the skills and knowledge needed to increase their employability in the workforce. Apprenticeship graduates will have the experience and knowledge necessary to acquire a journeyman-level certification in their field, and most of our graduates have gone on to earn their Florida journeyman's certificates. Reference: What is registered apprenticeship? (n.d.) Retrieved September 2, 2014, from www.tcaafl.com/about.html

Website: www.tcaafl.com 13830 Jetport Commerce Pkwy., Suite 5 Fort Myers, FL 33913 Phone: 239.225.0995 Apprenticeships are offered in the following areas of training:

Electrical Fire sprinkler installation HVAC installation and service Plumbing Pipefitting Sheet metal



Colleges and Universities

Ave Maria University A Catholic university located in Southwest Florida accredited by the Southern Association of Colleges and Schools Commission on Colleges to award baccalaureate, master, and doctoral degrees. The university offers 29 majors, including programs in business, administration and psychology.

Website: www.avemaria.edu 5050 Ave Maria Blvd. Ave Maria, Florida 34142 Phone: 239.280.2500

---------------------------------------------------------------------------------------------------------------------Barry University A Catholic university founded in 1940 by the Adrian Dominican Sister with many locations throughout Florida. The university offers bachelor and master degrees. There are academic programs designed for the working adult learner through the School of Professional and Adult Education (PACE):

Website: www.barry.edu 12381 S. Cleveland Avenue, Suite 502 Fort Myers, FL 33907 Phone: 239.278.3041 or

800.756.6000 ext.3900

---------------------------------------------------------------------------------------------------------------------Florida Gulf Coast University (FGCU) FGCU, a member of the State University system of Florida, is a comprehensive university created to address the educational needs of the rapidly growing Southwest Florida population. FGCU offers certificate programs, bachelor and master degrees. FGCU, Lutgert College of Business, Center for Leadership & Innovation (CLI) CLI is an integral part of the College of Business delivering the region’s premier executive and technology education programs and providing a focal point for applied, consultative research in support of the business community of Southwest Florida.

Website: www.fgcu.edu 10501 FGCU Boulevard South Fort Myers, FL 33965 Phone: 239.590.1000 or 800.590.3428 Website: www.cli.fgcu.edu Lutgert Hall, 4th Floor 10501 FGCU Boulevard South Fort Myers, FL 33965 Phone: 239-590-7308




Florida SouthWestern State College (FSW) FSW is a member of the Florida State College system. They are the catalyst in the region for creating an innovative education system which provides accessible educational pathways that prepare students to be enlightened and productive citizens. FSC offers certificate programs, associate in arts, associate in science, and bachelor degrees. FSW Continuing Education (non-credit) These courses are offered in various forms such as continuing education, professional development, certification, and corporate training. They are presented by credentialed and/or subject area experts in four academic schools.

Website: www.fsw.edu Lee Campus-Thomas Edison Campus 8099 College Parkway Fort Myers, FL 33919 Phone: 239.489.9300 Charlotte Campus 26300 Airport Road Punta Gorda, FL 33950 Phone: 941.637.5629 Collier Campus 7505 Grand Lely Drive Naples, FL 34113 Phone: 239.732.3700 Hendry/Glades Center 1092 E. Cowboy Way Labelle, FL 33935 Phone: 863.674.0408 FSW Online [email protected] Phone: 239.432.6782

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Hodges University Hodges University, a private university, is accredited by the Southern Association of Colleges and Schools Commission on Colleges. Hodges believes in flexible class scheduling, allowing students to attend weekly classes that suit their busy lifestyles. The University also meets the needs of today’s students by offering a wide variety of academic delivery methods and student services, both on campus and in the online learning arena. Hodges offers certificates, associate, bachelor, master degrees.

Website: www.hodges.edu

Collier Campus 2655 Northbrooke Drive Naples, FL 34119 Phone: 800.466.8017 Lee Campus 4501 Colonial Boulevard Fort Myers, FL 33966 Phone: 800.466.0019 Hodges Professional Development Center Website: www.hodges.edu/PDC PDC provides continuing education opportunities on lifelong learning.




Keiser University

Keiser University is a regionally accredited private career university that provides educational programs at the undergraduate and graduate levels for a diverse student body in traditional, nontraditional and online delivery formats. Keiser offers associate, bachelor and master degrees.

Website: www.keiseruniversity.edu 9100 Forum Corporate Parkway Fort Myers, FL 33905 Phone: 239.277.1336

--------------------------------------------------------------------------------------------------------------------- Nova Southeastern University Nova Southeastern University, a private, not-for-profit institution, offers a diverse array of innovative academic programs to meet the needs of the community. Nova offers bachelor, master and doctoral degrees.

Website: www.nova.edu/campuses/fortmyers 3650 Colonial Court Fort Myers, FL 33913 Phone: 239.274.6070 or 800.541.6682

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Rasmussen College Rasmussen College is accredited by the Higher Learning Commission and a member of the North Central Association of Colleges and Schools. Rasmussen offers certificates, associate, and bachelor degrees.

Website: www.rasmussen.edu/locations/florida/fort-myers-tour 9160 Forum Corporate Parkway, Suite 100 Fort Myers, FL 33905 Phone: 239.477.2100




Southern Technical College At Southern Technical College, the career education programs are designed to help students reach career goals – whatever they may be. Gain real-world skills in the on-campus and online courses. Southern Technical College offers certificates, associate, and bachelor degrees.

Website: www.southerntech.edu Charlotte Campus 950 Tamiami Trail, Suite 109 Port Charlotte, FL 33953 Phone: 941.391.8888 Lee Campuses 1685 Medical Lane Fort Myers, FL 33907 Phone: 239.689.2000 24311 Walden Center Drive, Suite 101 Bonita Springs, FL 34134 Phone: 239.221.7249

------------------------------------------------------------------------------------------------------------------------------- Southwest Florida College Southwest Florida College is joining the Southern Technical College family.

Website: www.swfc.edu SWFC.edu will be consolidating with SouthernTech.edu in the coming weeks. Charlotte Campus 950 Tamiami Trail, Suite. 109 Port Charlotte, FL 33953 Phone: 941.391.8888 Lee Campuses 1685 Medical Lane Fort Myers, FL 33907 Phone: 239.689.2000 24311 Walden Center Drive, Suite 101 Bonita Springs, FL 34134 Phone: 239.221.7249

------------------------------------------------------------------------------------------------------------------------------- Wolford College Wolford College offers a 28 month curriculum leading to a Master's Degree in Nurse Anesthesia with a full scope of nurse anesthesia practice.

Website: www.wolford.edu 1336 Creeekside Boulevard, Suite 2 Naples, FL 34108 Phone: 239.513.1135



Technical, Vocational and Career Schools

Bonita Springs School. Inc. Bonita Springs School has classes in the technical trades of massage therapy, cosmetology, and fitness training.

Website: www.bonitaspringscareers.com 10915 Bonita Beach Road, S.E., #2111 Bonita Springs. FL 34135 Phone: 239.495.0714

--------------------------------------------------------------------------------------------------------------------- Cape Coral Institute of Technology Cape Coral Institute of Technology, part of the Lee County Public Schools, is an accredited technical center. The Institute offers career training programs in a wide variety of occupational clusters.

Website: www.capecoraltech.edu 360 Santa Barbara Blvd. N Cape Coral, FL 33993 Phone: 239.574.4440

------------------------------------------------------------------------------------------------------------------------------- Charlotte Technical Center Charlotte Technical Center, part of the Charlotte County School system, prepares students to enter, advance and succeed in the workplace. The Center offers certificate programs.

Website: www.charlottetechcenter.net 18150 Murdock Circle Port Charlotte, FL 33948 Phone: 941.255.7500

------------------------------------------------------------------------------------------------------------------------------- Cozmo Beauty School Cozmo is a school and salon offering classes for successful licensures in the cosmology arts, sciences and related fields.

Website: www.cozmo.edu 10347 Bonita Beach Road, Unit 103 Bonita Springs, FL 34135 Phone: 239.495.1810

--------------------------------------------------------------------------------------------------------------------- DATS of Florida, Inc. – Fort Myers DATS is a private dental assistant training facility. The curriculum consists of 18 highly integrated learning sessions conducted over a 9 week span. The dental office is the classroom.

Website: www.datsflorida.com or www.dats.net - Fort Myers 7011 Cypress Terrace, Suite. 101 Fort Myers, FL 33907 Phone: 866.404.6444




Express Training Services Express Training Services is a comprehensive private school offering certificate and non-certificate courses in the healthcare fields.

Website:

www.expresstrainingservices.com

1469 Colonial Boulevard, Unit 202 Fort Myers, FL 33907 Phone: 239.278.3800

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Florida Academy The Academy offers professional career programs in cosmetology, HVAC, massage, nail technician, and skin care.

Website: www.florida-academy.edu

4387 Colonial Boulevard Fort Myers, FL 33966 Phone: 239.489.2282

800.324.9543

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Fort Myers Institute of Technology (FMIT) FMIT is a public postsecondary career and technical education center, part of the Lee County Public Schools, serving Lee County, as well as the surrounding counties of Hendry, Glades, Collier, and Charlotte. The Institute offers over 25 career training programs in a wide variety of occupational clusters

Website: www.fortmyerstech.edu

3800 Michigan Avenue Fort Myers, FL 33916 Phone: 239.334.4544

-------------------------------------------------------------------------------------------------------------------------------Gulf Coast Academy An approved provider of training courses for laser and hair removal.

Website: Not available 3359 Woods Edge Circle, #103 Bonita Springs, FL 34134 Phone: 239.565.4454

------------------------------------------------------------------------------------------------------------------------------- Heritage Institute Heritage Institute offers seven schools of career training designed to prepare students to be ready to start a new career as quickly as possible.

Website: www.heritage-education.com 6630 Orion Drive, Suite. 202 Fort Myers, FL 33912 Phone: 239.936-5822




Horizon Healthcare Institute

Horizon Healthcare Institute offers career-focused certifications and diplomas that meet the challenges of healthcare by teaching students specific skills that are currently sought by employers. This way, students are prepared for the workplace right out of school or gain additional expertise to help them progress in their current occupations.

Website: www.horizontechinstitute.com

1032 Tamiami Trail, Unit 3 Port Charlotte, FL 33953 Phone: 941.889.7506

4048 Evans Avenue, Suite 301 Fort Myers, FL 33901 Phone: 239.939.1992

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Hot Rock Nails Academy Hot Rock Nails and Academy is a beauty school that specializes in nail technology.

Website: www.hotrocknailsandacademy.com 8890 Salrose Lane, Suite 108 Fort Myers, FL 33912 Phone: 239.691.7663

2120 Santa Barbara Boulevard Cape Coral, FL 33991 Phone: 239.691.7663

------------------------------------------------------------------------------------------------------------------------------- Immokalee Technical Center (iTECH) iTECH is the newest technical training center in Florida and part of the Collier County public schools. The focus is on state of the art career and technical education programs for high school students and adults.

The Center offers over 19 programs including vocational and industry certificates.

Website: www.itech.edu 508 North 9th Street Immokalee, FL 34142 Phone: 239.658.7080

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International Academy Training Center, Inc. (IATC) IATC offers programs in the field of healthcare. All classes are conducted in a hospital setting.

Website: www.iatctraining.com 2675 Winkler Avenue, Suite 140 Fort Myers, FL 33901 Phone: 239.243.8724




ITT Technical Institute The ITT Technical Institutes are a leading private college system focused on technology-oriented programs of study. There are five schools of study offered at the Fort Myers campus, i.e., the Schools of Information Technology, Drafting and Design, Electronics Technology, Business, and the Breckinridge School of Nursing.

Website: www.itt-tech.edu 13500 Powers Court, Suite 100 Fort Myers, FL 33912 Phone: 239.603.8700

877.485.5313

--------------------------------------------------------------------------------------------------------------------- Lee Professional Institute Lee Professional Institute offers massage education and massage therapy training.

Website: www.leeproinstitute.edu

2950 Winkler Ave Unit 1201 Fort Myers FL 33916 Phone: 239.689.8299

--------------------------------------------------------------------------------------------------------------------- Lorenzo Walker Institute of Technology (LWIT) LWIT is a post-secondary institution, part of the Collier County Public School system, designed primarily to provide certificate and workforce development training to adults and LWIT High School juniors and seniors. Established to provide technical instruction in high demand occupations, they actively seek to forge partnerships with business and industry. By doing so, they can more closely align the offerings with local employment opportunities. The institute offers over 28 programs including vocational and industry certificates.

Website: www.lwit.edu

3702 Estey Avenue Naples, FL 34104 Phone: 239.377.0900




Medical Career Institute, LLC (MCI) MCI offers courses in EMT, firefighter, paramedic, and EMS.

Website: www.medicalcareerinstitute.org 27975 Old 41 Road, Suite 201 Bonita Springs, FL 34135 Phone: 239. 992.4624

--------------------------------------------------------------------------------------------------------------------- Med-Life Institute Med-Life offers nursing or allied health programs.

Website: www.medlifeinstitute.com 4103 E. Tamiami Trail Naples, FL 34112 Phone: 239.732.1300

------------------------------------------------------------------------------------------------------------------- Naples Academy of Beauty This academy offers cosmetology courses.

Website: www.naplesbeautyacademy.com 7740 Preserve Lane Naples, FL 34119 Phone: 239.260.8300

-------------------------------------------------------------------------------------------------------------------------------National Bartenders and Casino Games School This school offers short term training for positions in the hospitality and casino industries.

Website: www.bartenderdealer.com 2502 Second Street, Suite 201 Fort Myers, FL 33901 Phone: 239.334.6300

-------------------------------------------------------------------------------------------------------------------------- Paul Mitchel The School The school offers cosmetology and barbering programs.

Website: www.fortmyers.paulmitchell.edu 9941 Interstate Commerce Drive Fort Myers, FL 33913 Phone: 239.228.8012

------------------------------------------------------------------------------------------------------------------- PharmTec Pharmacy Technician School (PharmTec) PharmTec offers an accelerated fourteen week pharmacy technician program.

Website: www.pharmtecschool.com 3900 Colonial Boulevard, Suite 2 Fort Myers, FL 33966 Phone: 239.228.8012

-------------------------------------------------------------------------------------------------------------------------------Premier International Institute Premier offers programs in the healthcare industry.

Website: www.premiereintlinst.com 3632-34 Evans Avenue Fort Myers, FL 33901 Phone: 239.454.5000



Technical, Vocational and Career Schools Regency Beauty Institute Regency is a cosmetology education provider.

Website: www.regency.edu 11621 S. Cleveland Avenue, Suite 30 Fort Myers, FL 33907 Phone: 239.322.1321

--------------------------------------------------------------------------------------------------------------------- Southwest Florida Public Service Academy (SFPSA) The SFPSA provides certified education in criminal justice, firefighting, and public works.

Website: www.swfpsa.org 4312 Michigan Avenue Fort Myers, FL 33905 Phone: 239.334.3897

---------------------------------------------------------------------------------------------------------------------Southwestern Vocational Training (SVT) SVT offers career programs in healthcare.

Website: www.southwesternvocational.com 120 Del Prado Boulevard, Suite 1-2 Cape Coral, FL 33990 Phone: 239.214.0717

-------------------------------------------------------------------------------------------------------------------- Suncoast Trucking Academy This academy offers commercial drivers’ license (CDL) training and testing.

Website: www.suncoasttrucking.com 28040 Airpark Drive, Suite 104 Punta Gorda, FL 33982 Phone: 941.347.7445

-------------------------------------------------------------------------------------------------------------------------------Sunstate Academy Sunstate offers training in cosmetology and massage therapy.

Website: www.sunstate.edu 2040 Colonial Boulevard Fort Myers, FL 33907 Phone: 239.278.1311

--------------------------------------------------------------------------------------------------------------------- The Institution of Advanced Styles This institution offers a 1200 hour cosmetology course.

Website: www.theinstitutionofadvancedstyles.com 1257 Airport Road South Naples, FL 34104 Phone: 239.643.4247




The National Graduate School of Quality Management (NGS) NGS is an accredited institution that delivers degree and certificate programs to adult professionals in the private and military sectors online, on-site, and a combination of the two.

Website: www.ngs.edu 9220 Bonita Beach Road, Suite 200/16 Bonita Springs, FL 34135 Phone: 800.838.2580

-------------------------------------------------------------------------------------------------------------------- The Salon Professional Academy This institution offers training in cosmetology.

Website: www.tspaftmyers.com 1388 Colonial Boulevard Fort Myers, FL 33907 Phone: 239.656.4366

---------------------------------------------------------------------------------------------------------------------The Training Domain Group classes, private training and technical consulting in business software applications are the services offered at Training Domain.

Website: www.thetrainingdomain.com 12761 World Plaza Lane, Unit 2 Fort Myers, FL 33907 Phone: 239.278.3833

--------------------------------------------------------------------------------------------------------------------- Unity Gain Recording Institute This institute offers two one year audio recording programs.

Website: www.unitygain.com 1953 Ricardo Avenue Fort Myers, FL 33901 Phone: 239.332.4246

--------------------------------------------------------------------------------------------------------------------- Veterinary Technical Institute (VTI) VTI offers programs for all phases of veterinary professional development. Diploma programs, continuing education and staff trainings are available.

Website: www.veterinarytechnicalinstitute.net 5071 Mahogany Ridge Drive Naples, FL 34119 Phone: 239.592.1219



Technical, Vocational and Career Schools The Vibe Recording Institute The Vibe Recording Institute teaches the art of modern recording, utilizing industry standard equipment, software and techniques.

Website: www.theviberecording.com 13750 Treeline Avenue South Fort Myers, FL 33913 Phone: 239.415.9912

--------------------------------------------------------------------------------------------------------------------- West Lawrence School of Nursing The West Lawrence School provides healthcare and nursing programs.

Website: www.westlawrencenursingschool.org 3903 Dr. Martin Luther King Boulevard Fort Myers, FL 33916 Phone: 239.245.7778

-------------------------------------------------------------------------------------------------------------------------------



Career Academies

Career Academies Build College and Career Exploration Programs

Preparing high school students for both college and career is a goal that few can disagree with. But while much attention has focused on how to prepare students academically for life after high school, less has been directed at the nonacademic skills and knowledge that students need to succeed in college and the workplace. Schools are expected to teach these skills and knowledge, but they are rarely given the support, guidance, and tools needed to do so.

Career academies — small schools within schools that are organized by a career theme — are particularly well positioned to provide these “21st-century skills.”

Indeed, work-based learning experiences, such as internships, are a central, possibly an instrumental, component of the career academy model. Source: January, 2013 | mdrc.org | Report: Making It Happen

Career academies are characterized by these three basic features: a school-within-a-school organizational structure, curricula that combine academic and career or technical courses based on a career theme, and partnerships with local employers. On the following pages you will find a listing of all the Career Academy opportunities in the Southwest Florida high schools.

=====================================================================

Charlotte County Public Schools Website: www.yourcharlotteschools.net/schools/careeracademy.cfm

Phone: 941.255.0808 (District Office) or 941.255.7545 (Charlotte Technical Center)

Charlotte County Public Schools embraces the concept of career and technical education (CTE) for all students and provides counseling, highly-qualified teachers, technology-rich labs, an expansive curriculum, and many support services for students in K-12. CTE courses in the career academies provide training in specific business and industry skills. Many programs also offer students the opportunity to earn industry certifications which are recognized and highly valued by employers. Charlotte High School

Agriculture Culinary Arts Drafting & Illustrative Design Multimedia Design Television Production

Lemon Bay High School

Culinary Arts Technology Excellence

Port Charlotte High School

Drafting and Illustrative Design Multimedia Design Television Production



Career Academies

Collier County Public Schools Website: www.collierschools.com/careertech/academies.htm

Phone: 239.377.0001 (District Office) or 239.377.0333 (Career Academy Contact) Collier County organizes career academies using national standards. Each of the programs strives to meet the standards set forth by the approving organization. The Office of Career & Technical Education focuses on developing programs and cutting edge curriculum addressing the needs of students entering the job market after high school, or those continuing on to technical schools, community colleges, and universities. Barron Collier High School

Engineering Information Technology Marketing, Hospitality & Tourism

Everglades City School

Agriscience & Aquaculture Golden Gate High School

Engineering Hospitality & Tourism Information Technology Medical

Gulf Coast High School

Engineering Health Science Sports & Recreation

Immokalee High School

Criminal Justice Engineering Information Technology

Lely High School

Construction Education Engineering Information Technology Law & Criminal Justice

Naples High School

Early Childhood Education Engineering Information Technology

Palmetto Ridge High School

Construction Engineering Hospitality & Tourism



Career Academies

Glades County Public Schools Website: www.gladesedu.org

Phone: 863-946-0323 (District Office) or 863 946-0202 Ext. 113 (Career Academy Contact)

There are no career academies in Glades County at this time.

Hendry County Public Schools Website: www.hendry-schools.org

Phone: 863.674.4642 (District Office) or 863.983.1511 (Career Academy Contact) Hendry County Career Academies are organized around such themes as health sciences, law, business and finance, and engineering. Academy students take classes together, remain with the same group of teachers over time, follow a curriculum that includes rigorous academic courses as well as career-oriented courses, and participate in work-based learning activities. Academy students are assessed by an independent, third-party certifying entity using predetermined standards for knowledge, skills and competencies, resulting in the award of a time-limited credential that is nationally recognized and applicable to an occupation that is included in the workforce system's targeted occupation list or determined to be an occupation that is critical, emerging or addresses a local need. Clewiston High School

Agriculture Allied Health Business Education Criminal Justice

Labelle High School

Agriculture Allied Health Applied Technology



Career Academies

Lee County Public Schools Website: www.ace.leeschools.net/career/high_academies.htm

Phone: 239.334.1102 (District Office) or 239.939.6300 (Career Education Contact)

The school academies are a research-based program that integrates a rigorous academic curriculum with an industry-driven career curriculum. Students who complete the academy will receive the highest available industry certification, in addition to a traditional high school diploma.

Cape Coral High School

Agriculture, Food and Natural Resources

Arts, Audio/Visual Technology and Communication

Business Management and Administration

Hospitality and Tourism Information Technology

Cypress Lake High School Arts, Audio/Visual Technology and

Communication Business Management and

Administration Information Technology

Dunbar High School Arts, Audio/Visual Technology and

Communication

Engineering and Technology Health Science Information Technology STEM*

East Lee County High School Architecture and Construction Arts, Audio/Visual Technology and

Communication Engineering and Technology Health Science Information Technology

Law, Public Safety and Security Manufacturing STEM* Transportation, Distribution and

Logistics

Estero High School Architecture and Construction


Engineering and Technology Health Science Hospitality and Tourism Information Technology STEM*

Fort Myers High School Arts, Audio/Visual Technology and

Communication Business Management and

Administration

Education and Training Engineering and Technology Finance Information Technology

STEM*



Career Academies

Lee County Public Schools

Ida S. Baker High School Architecture and Construction Arts, Audio/Visual Technology and

Communication Education and Training

Engineering and Technology Health Science Information Technology Law, Public Safety and Security

Marketing STEM* Transportation, Distribution and

Logistics Island Coast High School



Information Technology STEM*

Lehigh Senior High School


Information Technology

Mariner High School Agriculture, Food and Natural

Resources Architecture and Construction Arts, Audio/Visual Technology and

Communication Engineering and Technology Health Science Information Technology STEM*

North Fort Myers High School Arts, Audio/Visual Technology and

Communication Information Technology

Riverdale High School Agriculture, Food and Natural

Resources Arts, Audio/Visual Technology and

Communication Hospitality and Tourism Information Technology

STEM* South Fort Myers High School


Architecture and Construction Arts, Audio/Visual Technology and

Communication Engineering and Technology Finance Health Science Information Technology

Law, Public Safety and Security Marketing STEM* Transportation, Distribution and

Logistics STEM = Science, Technology,

Engineering, Mathematics


“If you train them they may leave but if you don’t train them they might stay.”

Hiring? We should talk…

CareerSource Southwest Florida and Florida Training Solutions offer several training incentives designed to meet employer’s needs for a trained workforce. Click on the applicable links for a complete description of the program and how to apply.

Training Incentives

Customized Training: Customized training is occupational training that

is designed to meet the special requirements of an employer or group

of employers. It is conducted with a commitment by an employer(s) to

employ an individual upon successful completion of the training, and

for which the employer(s) pay for not less than 50% of the cost of

training.

On-The-Job Training Program: Administered locally, OJT is a training

reimbursement program designed for new hires. Depending on the

length and depth of the training necessary to bring a new employee up

to full capability, each OJT grant may differ in length and level of

reimbursement and is coordinated through your local CareerSource

center.

Grow Your Team!

http://careersourcesouthwestflorida.com/grow-your-team/


Internship Program: Internships are also administered locally and are

designed to provide recent graduates of occupational skill upgrade

training with hands-on experience. Interns are placed in meaningful

positions at businesses who may be hiring in the future. Interns are

placed on the Southwest Florida Workforce Development Board’s

payroll for up to 520 hours at 80% of a normal starting wage. The

intent is to let an intern prove his or her value in order to secure a full

time position at the end the program. There is no cost to the employer

and the intern receives a meaningful work experience – a truly win/win

situation for both.

Quick Response Training Program: The Quick Response Training

(QRT) an employer-driven program administered through a state

application (Florida Training Solutions) and is in partnership with a

local educational or training institution. QRT is designed to retain and

attract businesses and create new high wage jobs. This program is

structured to be flexible and to “res pond quickly” to businesses’

training needs.

Incumbent Worker Training Program: Incumbent Worker Training

(IWT) is administered through a state application from CareerSource

Florida (Florida Training Solutions) and provides grant funding training

for current employees of existing for-profit businesses. IWT grants are

designed to provide customized training to employees which would

lead to advancement opportunities or training on new equipment or in

order for an employee to divert a layoff or job loss.

Click on the following link for the Center location nearest you: CareerSource Southwest Florida center locations




Service at 711.








Training Incentives

Customized Training Customized training is occupational training that is designed to meet the special requirements of an employer or group of employers. It is conducted with a commitment by an employer(s) to employ an individual upon successful completion of the training, and for which the employer pays for not less than 50% of the cost of training. Customized training may be provided for an employed worker if the worker is not earning a self-sufficient wage per the Regional Workforce Board (RWB) policy and the customized training relates to the introduction of new technologies, introduction to new production or service procedures, upgrading to new jobs that require additional skills, workplace literacy or other appropriate purposes identified by the RWB. Reference: “Workforce Investment Act (WIA) Resource Guide - Adults & Dislocated Workers” Department of Economic Opportunity Revised: May 30, 2013 Retrieved October 14, 2014 from http://www.floridajobs.org/PDG/wia/CompleteWIAManual.pdf

The purpose of the customized training program is to extend education and training resources to the private sector for the development of a well-trained and skilled workforce. The program is funded through the Workforce Investment Act (WIA) and administered by CareerSource Southwest Florida. WIA funded customized training programs are to provide training to those individuals who have been determined eligible for adult or dislocated worker training services.

Website: careersourcesouthwestflorida.com Business Services 4150 Ford Street Ext., Suite 110 Fort Myers, FL 33916 Phone: 239.931.8282 Email: [email protected] Training Services:

May be provided through community colleges, school districts, area technical centers, state universities licensed and certified private institutions approved by SFWDB, or training providers approved by the business at a location determined by the business. Instructors may be full or part-time, state certified trainers or qualified trainers from the business.

May be conducted at the business facility, at the training provider facility or at a combination of sites.

Must be training with an expectation of the participant receiving a nationally-recognized certification, an occupational certificate, or an employer recognized certificate.




Training Incentives

Internship Program The internship program provides Veterans and recent graduates of classroom training who are experiencing difficulty in obtaining a position in their field of study with an opportunity to enhance their academic preparation through practical, hands-on experience, gain valuable work experience in specific industries and develop the soft skills necessary to succeed in the workplace.

We can refer a candidate who has completed classroom training.

We help you write a job description and a training plan.

The program provides candidates up to 520 hours of job training in a qualified occupation.

Interns are placed on the Southwest Florida Workforce Development Board payroll.

We also cover payroll taxes and workers’ compensation insurance during the training period as our employee. Even though they are on our payroll, you select an intern who has just completed classroom training and is anxious to demonstrate how they can meet your business demands. This program gives interns the opportunity to earn while they learn the job responsibilities and gives you a chance to train a prospective employee.

Website: careersourcesouthwestflorida.com Business Services 4150 Ford Street Ext., Ste. 110 Fort Myers, FL 33916 Phone: 239.931.8282 Email: [email protected]




On-The-Job Training Program

On-The-Job Training (OJT) is provided under a contract with an employer who agrees to provide occupational training for a new employee in exchange for a reimbursement of the wage rate to compensate for the employer’s extraordinary cost.

For a predetermined amount of time the employer agrees to provide on-the-job training for the purpose of upgrading an individual’s skill level in order to successfully perform the duties of the job in which they are being trained.

The employer, with assistance from a career development professional, must establish a training schedule to include certain goals along with a time frame in which training outcomes can be measured. The training schedule need not be extremely detailed or elaborate; however, it must be shared and understood by the employee/trainee. Quite often a position description contains the training goals necessary to be successful in the job and only a timeframe needs to be incorporated into a training schedule.

The employer pays the employee/trainee the same hourly wage as others performing similar job duties. Once a month the employer submits an invoice for a percentage of the employee/trainee’s hourly wage and is reimbursed thereafter.

Upon completion of the on-the-job training program the employer agrees to retain the employee/trainee at the full unsubsidized rate of pay.

OJT employees are the same as all of your other employees with one exception; they come to you with a cost-reimbursement benefit which reduces the costs associated with new hires.

Website: careersourcesouthwestflorida.com Business Services 4150 Ford Street Ext., Suite 110 Fort Myers, FL 33916 Phone: 239.931.8282 Email: [email protected]

Training Incentives




Training Incentives

State of Florida Incumbent Worker Training Program

The Incumbent Worker Training (IWT) Program is funded by the Federal Workforce Investment Act (WIA) and administered by CareerSource Florida. Through this program, Florida is able to provide expense reimbursement grants to businesses for the purpose of providing skills upgrade training to currently employed full-time workers. Keeping Florida’s workforce competitive in a global economy is critical for both the retention of good employees and the retention of existing businesses. An incumbent worker is an employee that is employed on or before the signature date of the IWT Application. All for profit Florida businesses that have been in operation for a minimum of one year prior to the application date, have at least one full-time employee, are financially viable and current on all state tax obligations. The business must identify in the IWT application, its contribution (“company match”) to the training program.

Businesses will be required to provide a minimum of 50% of the requested direct training cost; i.e., instructors’ wages/tuition, curriculum development and manuals and textbooks.

All the guidelines, forms and reports are provided on the Florida Training Solutions website.

Website: Florida Training Solutions CareerSource Florida 1580 Waldo Palmer Lane, Suite 1 Tallahassee, Florida 32308 Telephone: 850.921.1119



Training Incentives

State of Florida Quick Response Training Program

The Quick Response Training (QRT) Program is funded by the Federal Workforce Investment Act (WIA) and administered by CareerSource Florida. The program provides grant funds for customized training for new and existing/expanding Florida businesses that are creating new high-quality jobs. Entry level skills training, including structured on-site training, classroom, laboratory, “Train-the Trainer” and computer-based training can be funded by QRT. Eligible projects are new or expanding/existing Florida businesses that produce exportable goods or services; create new, permanent, full-time jobs; and employ Florida workers who require customized entry-level skills training. Types of businesses include manufacturing or service operations and national and international headquarters. Existing employees are eligible for funding as part of an expansion project. This training would be required as a result of changing skill requirements caused by new technology or new product lines and to prevent potential layoffs. QRT is designed to retain and attract businesses and create new high wage jobs. It is structured to be flexible and to respond quickly to businesses’ training needs.

Website: Florida Training Solutions

CareerSource Florida 1580 Waldo Palmer Lane, Suite 1 Tallahassee, Florida 32308 Telephone: 850.921.1119


Section Overview: This section focuses on strategies for recruiting new employees, whether you’re just starting out in a new business or a seasoned company with workforce challenges.

Click on the following links for each strategy in this section:

• Finding Employees

• Hiring Incentives for Entry-Level Employees

• Recruitment Resources_CSSWF

• Internet Recruitment Websites

Employee Recruitment Strategies




Service at 711.



http://careersourcesouthwestflorida.com/employee-recruitment-strategies/




EMPLOYEE RECRUITMENT STRATEGIES


Finding Employees

People are the key resource for most businesses. Successful hiring is key to creating a quality organization that is able to meet the demands of a tight labor market. Don’t wait until you have a need. Put a strategy in place that allows a continuous flow of qualify people seeking employment. Hiring quickly and hiring well are the two main goals. It is important to remember that recruitment needs to be continuous, personal, and active, but also fair and open. Advertise widely, but wisely. Developing relationships with a range of programs, centers, charitable organizations, schools, and associations can result in potential nontraditional recruiting sources. Adopting these simple strategies can help you move from being a traditional recruiter to a progressive one, allowing you to recruit smarter, not harder. By thinking out of the box, farsighted businesses are attracting the talent they need to meet demand head-on. Winning Strategies:

Work with community organizations to pre-screen and hire job applicants.

Partner with other organizations to develop job applicants.

Work with service providers to create a customized pre-training program.

Partner with churches to find entry-level and displaced workers.

Use staffing agencies to screen potential employees.

Work Opportunity Tax Credit (WOTC) Program The WOTC is offered to private for profit businesses as an incentive to hire certain target groups. Employers can receive tax credits equal to 40 percent of qualified wages for a maximum allowable credit of $2,400 per employee if the individual works more than 400 hours. If the individual works more than 120 hours but less than 400 hours, a tax credit equal to 25 percent of qualified wages for a maximum allowable credit of $1,500 can be received. There is no limit to the number of employees for which the employer can take the credit.

http://www.floridajobs.org/business-growth-and-partnerships/for-employers/find-tax-credit-and-incentive-programs/work-opportunity-tax-credit-program



Hiring Incentives for Entry-Level Employees

Financial incentives are available to businesses that hire certain entry-level employees:

Wage subsidies – reimburse businesses for a portion of wages.

Tax credits – credit businesses for a portion of wages or other expenses.

Support services – childcare, transportation assistance, and counseling are provided as direct benefits to employees. These programs assist businesses by promoting productivity, reliability, and job retention.

Benefits of using these incentives: Access to a larger diverse labor

pool. Reduced employee turnover. Improved work environment.

Obstacles to employment: Lack of childcare. Lack of healthcare. Lack of transportation. Little work history. Low education level. Poor English language skills.

Note: It is important to mention that the obstacles presented give a general overview of potential barriers to employment faced by entry-level workers, rather than using the characteristics as a hard definition, it makes better sense to allow individuals to define themselves through their actions and rate of success.

First Steps in Hiring Entry-Level Employees 1) Find qualified entry-level workers. CareerSource Southwest Florida can

assist businesses by communicating directly with agencies and organizations that refer qualified entry-level workers.

CareerSource also advises businesses on applicable hiring incentives.

2) Make them part of your team. Provide an orientation for new staff.

An orientation can help new employees adjust to their new job, learning where things are, what is expected behavior and where to turn if they have questions. An orientation can also help new staff feel comfortable and overcome some of the anxiety of starting a new job.

Make expectation clear.

Be as clear as possible as to what is expected of new employees in terms of the position. Do not assume that new employees will know these things or pick them up quickly.

Establish a buddy system.

Buddies or mentors can offer support to new employees and provide advice and information about unwritten rules of the workplace. New employees may also feel more comfortable turning to a co-worker for advice.

Source: Excerpts from Blueprint for Business, The Welfare to Work Partnership



Recruitment Resources - CareerSource Southwest Florida

CareerSource centers provide a single point of contact to allow businesses and individuals to connect. Businesses and job seekers can connect through an online job matching system called Employ Florida Marketplace. Businesses can access services at the centers which includes assistance from job screening and placement to customized training. Recruiting & Pre-Screening

Posting job openings on Employ Florida Marketplace and job matching.

Selecting, screening and referring qualified applicants.

Customizing the recruiting, screening and referral process to individual business needs.

On-Site Executive Facilities

Private executive facilities for interviewing and for business-administered testing.

Job fairs/hiring events for individual businesses or by industry.

Testing

Basic and special skills testing scheduled and coordinated upon request.

Employment testing to meet minimal employment qualifications.

Workshops

A series of employability skills workshops for individuals are provided on a regular schedule at the centers.

Seminars can be customized for employers on a variety of human resource topics, such as recruitment and retention, often in coordination with local organizations.

Website: www.careersourcesouthwestflorida.com Charlotte County

1032 Tamiami Trail, Unit 9 Port Charlotte, FL 33953 Phone: 941.235.5900

Collier County – Immokalee 750 South 5th Street Immokalee, FL 34142 Phone: 239.658.3300

Collier County – Naples 3050 Horseshoe Drive North Naples, FL 34104 239.436.4301

Hendry/Glades County 215 B South Francisco Street Clewiston, FL 33440 Phone: 863.983.6138

Hendry County – Satellite Office 921 Anvil Circle LaBelle, FL 33935 Phone: 863.675.1412

Lee County – Satellite Office 1020 Cultural Park Boulevard, Building #2 Cape Coral, FL 33990 (Cape Coral City Hall) 239.673.8591

Lee County 4150 Ford Street Extension Fort Myers, FL 33916 Phone: 239.931.8200

Regional Contact:

Business Services Phone 239.931.8282



Internet Recruitment Websites

A variety of websites exist giving businesses the opportunity to target or mass market job opportunities online. A sampling is listed on this page. Note: Many of the resources charge for their services. FLORIDA Employ Florida Marketplace (EFM) www.employflorida.com

EFM is Florida’s comprehensive, online employment resource that provides workforce tools for employers to find their next great hire and job seekers to connect with career information and job opportunities. Find Florida Jobs www.findfloridaemployment.com

Florida job posting and resume search website. Nation Jobs – Florida www.nationjob.com/florida

Post job listings, search resumes, plus community information. SOUTHWEST FLORIDA Southwest Florida Help Wanted www.southwestfloridahelpwanted.com A job listing website with a local focus. All the job listings and all the candidates are from the Southwest Florida area. SunPlex Jobs www.sunplexjobs.com A Florida recruitment resource connecting leading employers with quality candidates in local markets.

NATIONAL

America’s Jobbank www.ajb.org

American Job Center www.jobcenter.usa.gov

Beyond www.beyond.com

Career Builder www.careerbuilder.com

CareerOneStop www.careeronestop.org

Career Site www.careersite.com

Employment Guide www.employmentguide.com

Employment Office www.employment-office.net

Experience www.experience.com/entry-level-jobs

Flip Dog www.flipdog.com

Green to Grey www.corporategray.com

Headhunter www.headhunter.com

Job Bank USA www.jobbankusa.com

Military Transition www.taonline.com

Monster www.monster.com


Section Overview: This section focuses on strategies and ideas to help keep the employees you have worked so hard to recruit.

Click on the following links for each strategy in this section:

• Employee Retention

• Ageism and the Retention of High Performers

• Barriers Facing Entry-Level Employees

• Human Resources Associations

Employee Retention Strategies




Service at 711.



EMPLOYEE RETENTION STRATEGIES


Employee Retention

Seven retention resolutions managers should make

While many people make resolutions for the New Year, one group that doesn’t do this enough is bosses. However, their employees are making resolutions--to find a new job!

According to OI Partners, employees make career-related resolutions much more often than bosses. “If more managers resolved to develop their employees’ leadership skills, invite their input, demonstrate continued interest in their careers, and recognize their contributions, fewer workers would be determining to find new jobs each year,” said Patty Prosser, chair of OI Partners, a global coaching and leadership development and consulting firm.

Retaining talented employees has become a higher priority in an improving job market, with 78 percent of employers worried about losing key employees, according to an OI Partners survey.

Here are some of the top resolutions managers can make to help retain talent:

1. Coach workers in how to become more influential and persuasive. “Explain the implications of their actions and decisions on internal politics and help them become savvier. Provide training and guidance in how to craft their messages to meet the needs of others. Managers are too often frustrated by employees’ inability to work effectively through others. Teach them how to win over people in appropriate ways,” said Prosser.

2. Develop employees’ leadership skills. “Use challenging ‘stretch assignments’ that motivate workers, require them to learn new skills and build coalitions. Look for opportunities where members of your team can step into leadership roles. That may mean you have to be in the background more and become comfortable with sharing the spotlight,” said Prosser.

3. Improve your feedback and increase their accountability. Most managers are inconsistent in communicating expectations and holding people accountable. Be clear about your expectations and give timely feedback to your team when they do a good job or miss the mark.

4. Tap into employees’ wealth of knowledge and experience. Encourage employees at all levels to suggest, create and communicate new ideas based on the direct experience of those on the line. Personally ask people for their input to get the best recommendations.

5. Demonstrate continued interest in employee’s careers. Reassure employees that they are appreciated for the work they're doing. Increase the frequency of discussions about their careers and one-on-one meetings with their managers.

6. Recognize and reward contributions. Managers should be certain they recognize employee contributions, both big and small. A compliment from the boss can be as effective as a monetary reward. Many employees feel that their managers do not spend enough time thanking them for a job well done, but are too quick to criticize them for making mistakes.

7. Build teamwork and provide developmental coaching to workers. Look for ways to partner employees on projects and concentrate on assembling compatible teams. Include ground rules on how they should work together, check in with them periodically throughout the assignment and facilitate a discussion on what’s working and what’s not. Coordinate a debriefing at the end of the project for overall feedback and lessons learned. Developmental coaching sharpens employees' leadership skills and helps retain the most talented workers

This document was published on www.HR.BLR.com Retrieved October 2014



Ageism and the Retention of High Performers

Scholars as well as offices within the federal government have warned that the combination of retiring baby boomers, declining fertility rates, and shifts in the critical competencies held by younger workers is contributing to what promises to be a pronounced labor shortage and associated slow-down of the American economy within the next few decades. Despite these warnings, few organizations have taken proactive steps to curtail the negative effects that the aging workforce may have for the future growth of their companies. Given the research which suggests that older workers tend to be better performers than their less experienced, younger counterparts, one obvious means of responding to a shortage in skills is to retain high performing older workers longer. Unfortunately, however, as cautioned by the International Labor Organization and others, a major obstacle to the full utilization and retention of older workers is ageism, or discriminatory attitudes and behaviors toward aging workers, which can demoralize them and discourage them from remaining in the workforce.

In this research, Lisa Nishii and her colleagues at Cornell University argue that whether or not high-performing older workers experience ageism will depend on the work context. Specifically, they explore three forms of inclusion as contextual factors that might affect experiences of ageism:

Inclusiveness of workers’ unit climates.

Inclusion in the unit manager’s in-group.

Inclusion in the unit’s age cohort.

They argue that these three forms of inclusion matter to the extent that they affect the likelihood that people engage in the type

of stereotypical thinking that results in ageism. When contextual factors reduce the salience of age, help coworkers to see stereotype-inconsistent and/or personalized information about older workers, and/or minimize the relevance of age in job stereotypes (i.e., what type of people should fill a particular job), ageism should be reduced. KEY FINDINGS AND IMPLICATIONS FOR PRACTICE Minimizing ageism: 1) Inclusive climate: In inclusive climates, employees perceive HR practices to be implemented without bias such that people of some demographic backgrounds are not disadvantaged compared to others. There also tend to be strong norms about the value of engaging one’s “whole self” at work, developing relationships across traditional demographic boundaries, mindfully learning from differences, and integrating diverse points of view in decision-making. The authors found that in these contexts, older workers are significantly less likely to experience ageism. 2) Inclusion in one’s manager’s “in-group”: When employees develop high quality relationships with their managers, they benefit from greater access to developmental opportunities and resources, personally motivating exchanges with the leader, and valued group opportunities. As a result, they tend to be conferred high status within their units. For older workers, this should mean that any negative stereotypes that may be associated with age are invalidated. Indeed, the study showed that older workers who are considered to be part of their manager’s “in-group” experienced significantly less ageism than older workers who were not included in their manager’s in-group.



Ageism and the Retention of High Performers

3) Inclusion in the unit’s age cohort: To the extent that someone is similar in age to coworkers, they will be included in the dominant age cohort within a unit. However, when people are highly dissimilar from coworkers in terms of age, then their age will be highly salient to coworkers, and they are likely to be perceived as out group members. Because people tend to perceive out group members in stereotypical terms, the authors expected that age dissimilarity would increase the chances that older workers would experience ageism. However, at least in this sample, age dissimilarity did not appear to put older workers at greater risk of experiencing ageism (although age dissimilarity put workers of other ages at higher risk of experiencing ageism). Why it pays to minimize ageism: Not surprisingly, the data confirmed the expectation that high-performing older workers who experience age-based discrimination are less satisfied at work, and therefore were more likely to quit their jobs within 6 months after survey data was collected. Practical Implications: • Just because employees are not filing formal claims of discrimination does not mean that they aren’t experiencing the kind of negative interpersonal interactions that make their work lives unpleasant and therefore make them more likely to quit their jobs. • The findings of this study converge with other recent research evidence about the pay-off associated with creating inclusive organizations. Organizations would be well-served by assessing employees’ perceptions of the inclusiveness of the organization in their annual employee surveys. Units that lack inclusive climates

should be targeted for interventions that focus on identifying perceived sources of bias, shifting people’s assumptions so as to allow the discovery of unseen connections among group members, and implementing group process strategies that foster more democratic decision-making. Once members have opportunities to develop more differentiated and meaningful understandings of “different” others, they will be less likely to rely on damaging stereotypes when interacting with one another. • Line managers need to be made aware of the benefits associated with inclusive leadership, and be trained on strategies for refining their leadership styles in ways that enable them to develop high quality relationships with employees of all backgrounds and needs. Bottom Line Older workers tend to perform at higher levels than younger workers, so they are a valuable asset to organizations. However, when older workers experience age-based discrimination, they are more likely to quit their jobs, taking their institutional knowledge and expertise to competing firms. The good news is that organizations can do something about this: when they cultivate inclusive work group climates, and encourage line managers to develop supportive, high-quality relationships with all workers (including older workers), and older workers will tend to experience less age-based discrimination and be more likely to stay. When organizations take measures to reduce age-based discrimination, they lower not just the strategic liability associated with losing high performers but also the legal liability associated with discrimination. Published July 2010 Lisa Hisae Nishii, Ph.D., ILR School, Cornell University Susanne M. Bruyère, Ph.D., Employment and Disability Institute, ILR School, Cornell University



Barriers Facing Entry-level Employees

A variety of programs exist to help businesses retain entry-level employees and which can help low-wage families make ends meet as they strive for higher paying jobs. These programs can also assist workers who thought they might not have been eligible for assistance due to their salary levels.

It is important to understand that helping your employees access these support services is a key retention strategy. Research supports what common sense suggests: Workers who don’t need to worry about how to provide for families with medical care, find affordable child care, or put food on the table are more likely to be solid, reliable members of your staff.

The barriers faced by some entry-level employees to keeping their jobs are related to both employees and to their jobs.

Difficulty making ends meet.

Layoffs and temporary work.

Workplace problems.

Personal and family problems.

Lack of clear goals.

Where Can Your Business Find Help? CareerSource Southwest Florida partners can arrange to brief your human resources staff on the following programs and other innovative retention support services to assist your employees to overcome barriers they may encounter. The following are some resources to these barriers.

Child Care A new employee may be in need of child care, a variety of state and local community based organizations exist that may be able to assist. Website: www.naccrra.org Food Stamps Food stamps are part of a federally funded program to help low-income families meet basic nutritional standards. This program is based on income and helps many employees supplement their family food budgets. Website: www.myflfamilies.com/service-programs

Child Support

Many adults striving to leave the welfare rolls should be receiving child support payments from the absent parent of their children. Often, receipt of these payments can mean the difference between remaining stuck on poverty even after leaving welfare and escaping poverty for good. The government can help your employees collect child support due them. Website: www.acf.hhs.gov Housing Increasingly, new programs are available to help low-income and entry level employees save to buy their first home or find affordable rental properties. Many former welfare recipients remain eligible for public housing assistance or subsidies once they move from welfare to work. Website: http://portal.hud.gov/hudportal/HUD Medicaid/Children’s Health Insurance Program (CHIP) Medicaid is a jointly funded federal and state health insurance program for certain low-income and medically needy people. It covers millions of Americans including children, the aged, blind, disabled and many current welfare recipients. Website: www.medicaid.gov/medicaid-chip-program-information/by-state/florida.html or www.cms.gov Transportation Transportation services may be available for families to travel to work and work-related activities. CareerSource Southwest Florida has supportive services provided through certain programs which are based on the availability of resources and an individual’s progress towards set goals. Website: www.careersourcesouthwestflorida.com/2014/11/welfare-transition-program

http://www.naccrra.org/

http://www.myflfamilies.com/service-programs/access-florida-food-medical-assistance-cash

http://www.acf.hhs.gov/

http://portal.hud.gov/hudportal/HUD

http://www.medicaid.gov/medicaid-chip-program-information/by-state/florida.html



http://www.cms.gov/

http://careersourcesouthwestflorida.com/2014/11/welfare-transition-program/

http://careersourcesouthwestflorida.com/2014/11/welfare-transition-program/



Human Resources Associations

A variety of professional associations and organizations exist in Southwest Florida that discuss and share key human resource information amongst their members. These organizations can also recommend private human resource consultants.

Charlotte County Society for Human Resource Management (CCSHRM) Founded to meet the needs of human resource professionals in Charlotte County and continues to grow in membership. It is a local chapter of the Society for Human Resource Management (SHRM) the leading voice of the profession in the world.

Human Resource Association of Collier County (HR Collier) Represents local organizations, businesses and government entities. Monthly luncheon meetings are held with informative programs in any number of human resource subjects. HR Collier is a chapter of the national organization, Society for Human Resources Management (SHRM).

Human Resources Management Association of Southwest Florida (HRMA) A local chapter of the national Society for Human Resource Management (SHRM). HRMA is a group of human resource professionals from Lee County who come together to discuss issues related to human resource management and to find ways to better serve their employers and employees.

Website: www.ccshrm.shrm.org Website: www.hrcollier.org Website: www.hrmaswfl.shrm.org

http://ccshrm.shrm.org/

http://www.hrcollier.org/

http://hrmaswfl.shrm.org/

Center Locations Charlotte County

1032 Tamiami Trail, Unit 9

Port Charlotte, Florida 33953

941-235-5900

Collier County

750 South 5th Street

Immokalee, Florida 34142

239-658-3300

Collier County

3050 Horseshoe Drive North

Naples, Florida 34104

239-436-4301

Hendry/Glades County

215 B South Francisco Street

Clewiston, Florida 33440

863-983-6138

Hendry County

921Anvil Circle

LaBelle, Florida 33935

(Florida Southwestern State College Campus)

863-675-1412

Lee County

1020 Cultural Park Blvd., Bldg #2

Cape Coral, Florida 33990

(Cape Coral City Hall)

239-673-8591

Lee County

4150 Ford Street Extension

Fort Myers, Florida 33916

239-931-8200

We specialize in talent.

The CareerSource Florida network of career development professionals works directly with Florida employers to align their demand for skilled talent with

the needs of Floridians seeking employment and

career development opportunities.

www.careersourcesouthwestflorida.com

CareerSource Southwest Florida is an equal opportunity employer/program. Auxiliary aids and services are available upon request to individuals with

disabilities. All voice telephone numbers may be reached by persons using TTY equipment via the Florida Relay Service at 711.

Southwest Florida Business Workforce Guide Charlotte ...€¦ · Learning creative job searching tips and resources that produce successful results. Realizing the power of networking.

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