South West CPA 11 Delivery Model Working Links South West CPA 11 Delivery Model.

Working Links South WestSouth WestCPA 11 Delivery Model CPA 11 Delivery Model

Working Links Introduction

• Debbie Joce South West Partnership & Provisions Manager for Skills

• Frances Brennan South West Regional Director

Work Programme delivery

• Somerset Working Links

• North Devon & Bude TTS Charity

• Dorset & Yeovil Bournemouth & Poole College

• Devon Working Links

• Cornwall Working Links

A new balance – sustainable employment

• Research and development. Delivery model developed using best practice from all our contracts, and tested in our model office for 10 months.• One size doesn’t fit all. A holistic approach with tailored packages of support for key customer groups • Investment in technology. Creating a more efficient customer journey, and virtual interaction. •The support catalogue. Internal and external, national and local packages of support.

Our service delivery

Our customer journey

Referral

Inductionand

Assessment

HUB

Job Ready

ACADEMY

Moderate Barriers

COMPASS

Significant Barriers

Employer Offer

Job Entry / Exit

In- Work

Support

Engagement

Pre –Work Support

1- 4 weeks

Strategic Partnerships

Stakeholders and Partners

Any Questions?