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SOSIALISASI EVALUASI PELAYANAN PUBLIKTAHUN 2019

DASAR HUKUM

PERATURAN MENTERI PENDAYAGUNAAN

APARATUR NEGARA DAN REFORMASI BIROKRASI

NOMOR 17 TAHUN 2017 TENTANG PEDOMAN

PENILAIAN KINERJA UNIT PENYELENGGARA

PELAYANAN PUBLIK

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TUJUAN EVALUASI KINERJA

▸ MELIHAT IMPLEMENTASI KEBIJAKANTERKAIT PELAYANAN PUBLIK

▸ MENDORONG PERTUMBUHAN EKONOMIDAN MEMBERIKAN DAMPAK BAGIKESEJAHTERAAN RAKYAT

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SASARAN EVALUASI

SELURUH PERANGKAT DAERAH DILINGKUNGAN PEMERINTAH KOTA MADIUN(TERMASUK UPTD, KELURAHAN DAN UNITLAYANAN LAINNYA)

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KEBIJAKAN UMUM EVALUASI

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EVALUASI PELAYANAN PUBLIKMERUPAKAN INSTRUMEN

INDEKS PELAYANAN PUBLIK (IPP)

This is a slide title

▸ Here you have a list of items▸ And some text▸ But remember not to overload your

slides with contentYou audience will listen to you or read the content, but won’t do both.

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BIG CONCEPTBring the attention of your audience over a key concept using icons or illustrations

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WhiteIs the color of milk and fresh snow, the color produced by the combination of all the colors of the visible spectrum.

You can also split your content

BlackIs the color of coal, ebony, and of outer space. It is the darkest color, the result of the absence of or complete absorption of light.

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In two or three columns

YellowIs the color of gold, butter and ripe lemons. In the spectrum of visible light, yellow is found between green and orange.

BlueIs the colour of the clear sky and the deep sea. It is located between violet and green on the optical spectrum.

RedIs the color of blood, and because of this it has historically been associated with sacrifice, danger and courage.

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Mengisi F-01

▸ F-01 DIISI OLEH MASING-MASINGPERANGKAT DAERAH / UNITLAYANAN

▸ DIKIRIM KEMBALI KE BAGIANORGANISASI PALING LAMBATTGL. 26 AGUSTUS 2019

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LIHAT PERMENPAN RB NO. 17 TAHUN 201712

PERSIAPAN PENILAIAN LAPANGAN

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1. STANDAR PELAYANAN14

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2. MAKLUMAT PELAYANAN18

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Maklumat pelayanan dipublikasikan melalui website20

3. SURVEI KEPUASAN MASYARAKAT (SKM)21

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Puskesmas

Demangan

4. PROFESIONALISME SDM24

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5. SARANA PRASARANA29

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SISTEM ANTRIAN PENGUNJUNG

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6. PENGELOLAAN PENGADUAN34

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TERIMA KASIH

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