SOP TRAINING Internal Audit presentation
SOP TRAINING
Internal Audit presentation
Warehousing in Supply Chain
Manufacture the product
2
Transport to a distribution
center
3
Stock in a regional distribution
center
4
Purchase from suppliers and wholesalers
5
Store in a local warehouse
6
Store in shops
8
Distribute to shops
7
Types:• Upstream warehousing• Downstream warehousing
Logistics: The overall management of the way resources are obtained, stored and moved to the locations where they are required.
Reasons for Warehousing
Market buffer. Quick response to market demand. Customer Service – kitting, packing, inventory
management. Cross docking / distribution.
Role of a warehouse SupervisorMonitor Activities
•Coordinate operations•Streamline / allocate tasks
Manage Human Resource
•Subordinate Staff•Subcontractors
Ensure Stock Integrity
•Stock Controls•Accurate reporting
Enforce Processes
•Respect regulations and set procedures
As a supervisor, you are not alone. You work with different stakeholders but you are the pilot of your operations.
Functions in a warehouse
A. InboundB. StorageC. OutboundD. Reporting
A. Inbound
Pre-alert
Truck arrival
Stock verification
Offloading
Documentation
B. Storage
Stacking
Stock cards
Space Utilization
Housekeeping
Safety_QHSE
C. Outbound
• - Client Release instructions• - Formal documents requiredPre-alert
• - Release interpretation• - Monitor and verify activity.Kitting• - TallyingLoading
• - All details on DLV• - Gate pass• -Receiver must sign all documentation
Documentation
D. Reporting
Daily reconciliations Monthly stock counts Client updates
Process Risks & Case ScenariosProcess breach Case scenario/Risk Consequence
Verification of documents •Wrong consignee, delivery location, item description.
•Fines•Additional costs•Legal action
Security protocol & Controls • Loss of back up records•Thefts and pilferage
• Client claims
Tallying • Loss of stock • Client claims
Stock counts • Stock shortages unrealized.•Lengthy reconciliations
•Compromised stock integrity.
Rules & regulations (Customs / SOPs)
•Breaking of customs seals•Dispatch of cargo before approval/authorisation
•Legal penalties.•Loss of employment
* All incidents should be reported to management immediately
Success tips
Stick to given SOP Create visibility Consult Management Communicate in writing Set goals to achieve Learn more Soar
RECAPQUESTIONS & ANSWERS
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