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SOP TRAINING Internal Audit presentation
12

SOP Training.

Aug 12, 2015

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Daphne Ashaba
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Page 1: SOP Training.

SOP TRAINING

Internal Audit presentation

Page 2: SOP Training.

Warehousing in Supply Chain

Manufacture the product

2

Transport to a distribution

center

3

Stock in a regional distribution

center

4

Purchase from suppliers and wholesalers

5

Store in a local warehouse

6

Store in shops

8

Distribute to shops

7

Types:• Upstream warehousing• Downstream warehousing

Logistics: The overall management of the way resources are obtained, stored and moved to the locations where they are required.

Page 3: SOP Training.

Reasons for Warehousing

Market buffer. Quick response to market demand. Customer Service – kitting, packing, inventory

management. Cross docking / distribution.

Page 4: SOP Training.

Role of a warehouse SupervisorMonitor Activities

•Coordinate operations•Streamline / allocate tasks

Manage Human Resource

•Subordinate Staff•Subcontractors

Ensure Stock Integrity

•Stock Controls•Accurate reporting

Enforce Processes

•Respect regulations and set procedures

As a supervisor, you are not alone. You work with different stakeholders but you are the pilot of your operations.

Page 5: SOP Training.

Functions in a warehouse

A. InboundB. StorageC. OutboundD. Reporting

Page 6: SOP Training.

A. Inbound

Pre-alert

Truck arrival

Stock verification

Offloading

Documentation

Page 7: SOP Training.

B. Storage

Stacking

Stock cards

Space Utilization

Housekeeping

Safety_QHSE

Page 8: SOP Training.

C. Outbound

• - Client Release instructions• - Formal documents requiredPre-alert

• - Release interpretation• - Monitor and verify activity.Kitting• - TallyingLoading

• - All details on DLV• - Gate pass• -Receiver must sign all documentation

Documentation

Page 9: SOP Training.

D. Reporting

Daily reconciliations Monthly stock counts Client updates

Page 10: SOP Training.

Process Risks & Case ScenariosProcess breach Case scenario/Risk Consequence

Verification of documents •Wrong consignee, delivery location, item description.

•Fines•Additional costs•Legal action

Security protocol & Controls • Loss of back up records•Thefts and pilferage

• Client claims

Tallying • Loss of stock • Client claims

Stock counts • Stock shortages unrealized.•Lengthy reconciliations

•Compromised stock integrity.

Rules & regulations (Customs / SOPs)

•Breaking of customs seals•Dispatch of cargo before approval/authorisation

•Legal penalties.•Loss of employment

* All incidents should be reported to management immediately

Page 11: SOP Training.

Success tips

Stick to given SOP Create visibility Consult Management Communicate in writing Set goals to achieve Learn more Soar

Page 12: SOP Training.

RECAPQUESTIONS & ANSWERS

FEEDBACK