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Sony Tv Warranty

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  • 7/29/2019 Sony Tv Warranty

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    FRY' S ELECTRONI CSStore #29 - Sout h Houst on11565 S .W. Fr eeway 5 9Houst on, TX 77031PHONE: (832) 200- 3300

    FAX: (832) 200- 3318

    ** Store Copy **INVOICE

    I NVOI CECUSTOMERREGI STER

    PAGEFi gur es,

    Fr i Aug 21

    #: 4205885#: 36253062#: 26# : m .Staci 134055

    15: 59: 43 2009

    CUSTOMER NAME CUSTOMER SHIPPING INFORMATION

    carlos arze carlos arze

    , TX 0VOI CE:

    FAX:(832) 340- 1414 Ext

    Ext

    RESALE I NFORMATI ON

    ( n o fi e )

    II 1|| LINE | PRODUCT

    1cbfii | p l u | t$EM DESCRIPTION

    1| Uni t f>rice Adjustmen ts Ne t Price

    1Quantity!

    1EktPrice

    : . lls a l e s As s o c i a t e (s) ||

    lllr 1

    II 2 |II 1

    1 I| 5013 14 5|1

    FLT*B 3YR PSC

    FLT*B 3YR PSC

    FLAT TV PERF SVC CONT

    W/SPECFIED FLAT LOANER |

    32" & UP = IN HOME SVC J

    199.99I

    0.00

    199.991

    1 |i

    199.99 Snyder, Nicholas

    || Sony

    liI

    Finance

    1

    h IPlan: 118 |

    i

    . I_

    p i

    1

    1i

    f :y:':

    II

    ii

    ii

    ii

    II

    "II i

    II 3 |II 1

    1 1| 591524 4 | SONY KDL-52XBR9

    12,244.00 -245.00 1,999.00

    i1 |

    ii, 9&::oo Coleman, Jason

    || Sony

    ll1

    Finance

    j 52" 1080P 240HZ LCD HDTV

    Plan: 118 j 7 HD INPUTS

    | LIVE COL OR CREATIO N

    |

    j

    _

    II

    ii

    ii

    ii

    IIli------ ii

    Continued on Next Page

    FCO-029-004205885

  • 7/29/2019 Sony Tv Warranty

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    FRY' S ELECTRONI CS ** Store Copy ** I NVOI CE #: 4205885Stor e #29 - Sout h Houst on INVOICE CUSTOMER #: 36253062

    |. 11565 S.W. Fr eeway 59 I REGI STER #: 26Houst on, TX 77031 PAGE #: 1PHONE: (832) 200- 3300 , Fi gur es, Staci 134055

    FAX: (832) 200- 3318 Fr i Aug 21 15: 19: 43 2009

    CUSTOMER NAME CUSTOMER SHIPPING INFORMATION

    carlos arze carlos arze

    , TX 0VOI CE: (832) 340- 1414 Ext :

    FAX: Ext :

    RESALE I NFORMATI ON

    ( n o fi e )

    1 ! m:-:> m 1 m W T ~ ^m y ,| | iij et Pri de | f i anti y] Ext Pri ce

    IF I ~

    LlNEf PRODUCT CODE PLU ITEM DESCRIPTION Sale s as sue iate ($>

    s o n y j Finance Plan: 118

    5013145| FLT*B 3YR PSC

    -| 3YR PS.CvXvX;.

    j iFl M^ -T V PER^ i SVC|;C ONT I

    II^SiPECFI ED . LC5ANER

    f 3 2 "1 & UP = IN SOME SVC

    199.99 0 . 0 0 199.99 199.99 | Snyder, Nicholas

    I i

    3 I | 5915244| fONY KDL-52XBR9

    1-------------:---1 r , i.jj

  • 7/29/2019 Sony Tv Warranty

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    FRY' S ELECTRONI CS ** St or e Copy ** I NVOI CE #: 4205885Store #29 - Sout h Houst on INVOICE CUSTOMER #: 3625306211565 S. W. Fr eeway 59 REGI STER #: 26Houst on, TX 77031 PAGE #: 2RHONE: (832) 200- 3300 Fi qures, St aci 134055

    FAX: (832) 200- 3318 F n Aug 21 15: 59:43 2009

    I nvoi ce Subt otal :Sal es Tax 8. 25:

    INVOICE TOTAL:

    FI NANCE BY SONY:

    2, 198. 99181. 42

    2 , 3 8 0 . 4 1

    2, 380. 41

    ITEM COUNT

    Approved by: Le, Ryan

    TOTAL TENDER: 2 * 3 8 0 . 4 1

    PSCLine

    2

    PSC Item(s)

    5013145

    Effective:

    Expl ica t ion

    PSC Description

    FLT*B 3YR PSC

    FLT*B 3YR PSC

    FiiAi? t ^ ^ r f svcW/ S^ECF;!ED FL AT L G M E R ;

    i p s t a H O M B-S ^ :!

    0 . 0 0

    Covered 11 em (s)

    5915244

    Description

    SONY KDL-52XBR9

    Serial Number(s)

    8031462

    P e r f o rm a n c e s e r v ic e m m R M T t e r m s & c o n d i ti o n s

    Inv#(s) L# Div#

    1. DEFINITIONS: a) "W e", " Us" and "O ur"-me ai the entity financially and legally obligated to perform the services specified in the Coritfacf, and who is issuing the Contract and is responsible for any subsequent revisions tcfthe Contract, National Product Care Company (NPCC),

    175,West Jackson Blvd.; Chicago, IL 60604:; br in Arizona, Service Saver, Incorporated (SSI), located at 1000 Milwaukee Ave.; Glenview, IL 60025. This ContFaic :s;inpt;available in Florida, Oklahoma, Maine and Wisconsin; b) "The B uyers means the pun i&ser o f the Covered E quipment

    and any authorized transferee/assignee of the purchaser; c) "Administrator" means F rys Electronics, Inc. (Frys); 600 E. Brokaw Road; San Jose, CA 95112; (408) 487-4500; d) "C overed Equipment" means the consumer item(s) which the Buyer purchased concurrently with and is covered by this Contract.

    2. EFF ECTIV E PER IOD - This Contract shall begin on the date of the purchase of the Covered Equipment and shall continue in full force and effect for the period of years specified on the invoice unless terminated sooner as provided below. For example, if the Covered Equipment was purchased

    on 2/26/04 with a one-year Contract, the Contract would have a start date of 2/26/04, regardless of the time of day purchased, and an end date of 2/25/05 at close of business.

    3. YOUR BENEFITS FROM THIS CONTRA CT - We, through:the A d b^ st ra ti^ d h ^ B ii i^ rs behalf tfc eOSt Of labor and repair or replacement parts iii . tfje event did Covered Equipment ffciis to oper ate;^ a result ofj m an iif^ in worktiignship or materials.

    4. AUT HORIZE D FACILITIES - T he personnel and facilities authorized to perform service under this Contract are the stores that are owned and operated by Frys or a Fry s authorized third party service provider. The Buyer may obtain updated information on the locations and business hours of service

    facilities by calling the nearest Frys Electronics store.

    5. TO O BTAIN SERV ICE - There is no deductible required to obtain service for the Covered Equipment. To obtain service under this Contract, the Buyer must bring the Covered Equipment to any Frys store during business hours with the original of this Contract, fill out a service authorization form,

    and leave the Covered Equipment for service. Frys shall provide a receipt for the Covered Equipment, and shall contact the Buyer at the address j^yeh on the service audwrizatioh form when service has been completed: The Buyer shall pay the cost of transporting the Covered Equipment to and from

    the authorized service, facility. On-site service is available only if specified on original registerreceip t or invoice and within a 40-mile radius of the store, or where there is an authorized service center available in thb immediate area. '

    6. iSERVIGE REQUITtED OUTSIDE AREA OF STOR E LOCATION - If the Ii^Hdme Covered Equipment is moved to a location where there is no f^qry -au tho riz^ i^rv ice cen ter available, the Contract will be canceled and a refund of the Ctmtract will be issued as provided iiij Paragraph eighteen (18).

    Qrthe Buyer niay m akearrangemen ts tb: have the In-Home Covered Equipment:delivered to a factory-authorized service center.

    7. REPA IR AND REPLACE MENT - During the term of this Contract, Fry s shall furnish all ftihctioiial parts and labor necessary to restore the C^yetbd Equipment tonormal operating Condition in accordance with the manufacturers specifications. IFFfyS; in the sole exercise of its discretion.

    Continued on Next Page

    FCO-029-004205885

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    FRY' S ELECTRONI CSStore #29 - South Houst on11565 S . W. Fr eeway 59Houst on, TX 77031PHONE; (832) 200- 3300

    FAX: 832 200- 3318

    ** St or e CopyINVOICE

    * * I NVOI CECUSTOMERREGI STER

    PAGEFi gur es,

    Fr i Aug 21

    #: 4205885#: 36253062#: 26# $

    Staci 13405515: 59: 43 2009

    determines that the Covered Equipment is uneconomical to repair, the Buyer shall be provided with replacement equipment that conforms to the original specifications of the Covered Equipment. If replacement equipment with the same specifications as the Covered Equipment is not then available,

    Frys, in the sole exercise of its discretion, may provide replacement equipment with specifications as sim ilar to the original specifications of the Covered Equipment as is reasonably practical. The selection of replacement parts or items shall be at the sole discretion of Frys and may

    include rebuilt or remanufactured parts or items that perform to the manufacturer's operational specifications of the Covered Equipment.

    8. ONE-TIME REPLACEMENT - If the Buyers Contract was sold as a "One-Time Replacement" Contract, (i.e. motherboards, corded and cordless telephones, wireless phones, calculators, micro-cassette recorders, persona) stereos, PDAs, organizers, answeringmachines, hand-held vacuums, small countertop appliances, laser pointers, printers with retail cost up to $150, and video game hardw are) upon replacement of the Covered Equipment, the Contract will be considered fulfilled and will then be terminated. There will be no pro-rated refund provided.

    9. POWER SURG E PROTECTION - Damage or defects to the Covered Equipment caused by a power surge will be covered up to a total of $1,000.00, or the purchase price of the Covered Equipment, whichever is less, during the term of this Contract.

    10. ITEMS NOT COVERED - THE FOLLOWING ITEMS ARE NOT COVERED UNDER THE TERMS O F THIS CONTRACT:

    a) ANY SERVICE, REPAIR, OR REPLACEMENT CAUSED BY ANYTHING OTHER THAN NORMAL USE OF TH E ELECTRONIC EQUIPMENT OR CAUSED BY ACCIDENT, PHYSICAL DAMAGE, TRANSPORTATION, NEGLECT, ABUSE, OR MISUSE; IN-HOME CUSTOMERS

    WILL BE RESPONSIBLE FOR SERVICE CALL FEES IF NO PROBLEMS ARE FOUND OR IF REPAIR IS NOT COVERED BY THIS CONTRACT;

    b) ANY SE RVIC E, R EPAIR , OR REPL ACEM ENT C AUSE D BY A FAILU RE OR MALFU NCTIO N O F A TTAC HED, RELA TED, COLL ATER AL, O R AN CILLA RY EQUI PMEN T NO T CO VER ED BY THIS C ONTR ACT;

    c) SUPPLIES OR ACCESSORIES INCLUDING PAINTING OR REFINISHING AND ANY COSMETIC ITEMS NOT AFFECTING THE FUNCTIONING OF THE EQUIPME NT SUCH AS KNOBS, HINGES, ETC.;

    d) THE MAKING OF SPECIFICATION CHANGES OR SERVICE IN CONNECTION WITH THE RELOC ATION OF EQUIPMENT OR TO WHICH A SAFETY CHANGE IS NECESSARY TO AVOID A HAZARD OR TO WHICH THE BUYER HAS NOT PERFORMED ALL UPGRADES

    REQUIRED BY THE MANUFACTURER;

    e) CONSUMABLES INCLUDING, BUT NOT LIMITED TO, LAMPS, TONER CARTRIDGES, D RUMS, PRINTER RIBBONS, BATTERIES, PRINT HEADS, AND INK CARTRIDGES;

    f) M ALFUNCTIONS CAUSED BY SOFTWAR E PROBLEMS OR INCOMPATIBILITY BETWEEN SOFTWARE AND HARDWARE;

    g) ANY SERVICE, REPAIR, OR REP LACEMENT TO ANY EQUIPM ENT IF THE EQUIPMENT HAS BEEN REPAIRED OR MODIFIED IN ANY WAY (INCLUDING, BUT NOT LIMITED TO, THE INSTALLATION OF PERIPHERAL DEVICES IN THE EQUIPMENT) AFTER

    THE INITIAL PURCHASE OF THE EQUIPMENT, UNLESS SUCH MODIFICATION HAS BEEN PERFORMED BY FRYS OR A FACTORY-AUTHORIZED SERVICE CENTER;

    h) ANY COMMER CIAL PURPOSES (MULTI-USER ORGANIZATIONS, PUBLIC RENTAL, OR COMM UNAL USE IN MULTI-FAMILY HOUSING) OF VIDEO GAME HARDWAR E OR APPLIANCE PRODUCTS, SUCH AS REFRIGERATORS, WASHERS, DRYERS,

    DISHWASHERS, ETC.;

    i) ANY SERVICE, REPAIR, OR REPLACEM ENT DUE TO OPERATING THE COVERED EQUIPMENT OUTSIDE OF THE UNITED STATES;

    j) ADDING OR R EMO VING ANY ACCE SSORIE S, ATTA CHM ENT S. OR OTHE R DE VICES N OT P URCH ASED A S PAR T OF T HE COV ERED E QUIPM ENT;

    k) PROGRAMMING SUPPORT AND PROGRAM MING MAINTENANC E INCLUDING, BUT NOT LIMITED TO, BACK-UP OF DATA, RESTORATION OF DATA, AND TRANSFER OF DATA;

    1) ANY PREVENTIVE OR PERIODIC MAINTENANCE;

    * m> :ANY LOSS OR DAMAGE DUE TO THEFT, FIRE, LIQUIDS, OR OTHER EXTERNAL.CAUSE; ; ^ ^ ^

    n) REIMBURSEM ENT OF ANY AMOUNTS PAID TO ANY THIRD PARTY BY THE BUYER TO PERFORM THE SERVICES TO BE PERFORMED BY FRYS PURSUANT TO THIS CONTRACT;

    o) COVERED EQUIPMENT WITH A MISSING OR PARTIALLY OBLITERAT ED SERIAL NUMBER;p) ANY A ND A LL PR E-EXISTIN G CON DITION S THA T OC CUR RED PRIOR TO T HE EFFE CTIV E DA TE OF THIS C ONTR ACT;

    q) ANY DAMAGE RESULTING FROM SPILLAGE OF CONSUMABLES PURCHASED BY BUYER;

    r) IM AGE BURN, CRACKED OR PHYSICALLY DAMAGED SCREENS;

    s) LOSS OR DAMAGE TO STORED DATA; REPAIRS RELATED TO INSTALLED SOFTWARE;

    t) COVERED VIDEO HARDWARE WITH M ISSING, TAMPERED WITH, PEELED OR OTHERWISE PARTIALLY OR FULLY OBLITERATED WARRANTY SEAL.

    11. PREVENTIV E MAINTENA NCE - It shall be the obligation of the Buyer to provide preventive maintenance on the Covered Equipment in accordance with manufacturers specifications. Failure of the Buyer to comply with this requirement shall give us the option to terminate this Contract.

    12. REPLACEM ENT VS. R EPAIR - If the Covered Equipment is a computer component such as a motherboard, hard drive, central processing unit, or similar device, and the same becomes defective during the term of this Contract, the Covered Equipment shall be replaced rather than repaired subject

    to conditions of Paragraph seven (7) if the Covered Equipment is presented to Frys in an uninstalled condition where it is not installed or pan of a computer system.

    13. LOANER EQU IPMENT - If the Performance Service Contract includes a loaner, and the needed repair is a covered repair u nder the Performance Service Contract (see exclusions in Paragraph 10) and the estimated time to repair the Covered Equipment is m ore than twenty-four (24) hours,

    upon the Buyers request and for the Buyers pick-up, Frys shall provide the Buyer with loaner equipment. The Effective Period of this Performance Service Contract shall not be extended during the time that Covered Equipment is in for repair/service. For Covered televisions,

    the loaner equipment provided by Frys will not exceed a 27" television screen. The Buyer is required to take Covered Equipment into one of Frys Service Departments to process for service, and if covered, present a valid VISA, MasterC ard, or Discover credit card, o r Frys card

    for an imprint to be made in order to post security for return of the loaner equipment. If Covered Equipment is not processed through one of Frys Service Departments, the Buyer will not be issued a loaner. No loaner will be issued to Buyer if Buyer's physical address is outside the state of

    the Frys s tore location.

    14. EXCESSIVE REPAIRS - If, over the term of this Contract, the Covered Equipment must be repaired more than three (3) times for the exact same failure, excluding software problems, upon the fourth such failure and presentation of the repair orders for the previous three (3) repairs. Frys shall

    replace the failed Covered Equipment in its entirety, o r a portion thereof, subject to the conditions of Paragraph seven (7). However, should any of the repairs occur within thirty (30) days of the previous repair (for the same problem), that repair will be considered a rework and will not be counted as

    a repair towards a replacement of the unit under this Section. Any such replacement shall not exceed the terms of this Contract. Due to advances in technology, the Covered Equipment may be replaced with product having a lower retail price than the Covered Equipment.

    15. IF EQUIPMENT IS STOLEN - If during the first year of this Contract the Covered Equipment is stolen, and if the Buyer purchases a replacement for the Covered Equipment at Flys, Frys shall issue a Service Contract on the replacement at no additional charge to the Buyer for the remaining

    Continued on Next Page

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    FRY' S ELECTRONI CS ** Store Copy ** I NVOI CE fj!| 4205885Store #29 - Sout h Houst on INVOICE CUSTOMER M 3625306211565 S.W. Fr eeway 59 REGI STER M:: 26Houst on, TX 77031 PAGE i f| 4PHONE: (832) 200- 3300 Fi gur es, St aci 134055

    FAX: (832) 200- 3318 Fr i Aug 21 15: 59: 43 2009

    balance o f the term of this Contract c ommencin g on th e date o f the purch ase o f the rep lacement. As a c ondition to issuan ce of rep lacement Service C ontrac t, the Buyer mus t provide satisfa ctory pr oof of loss and sur render the origina l of this Contra ct to the Adminis trator.

    16. TRANSFER OF CONTRACT - If the Covered Equipment is sold or given away before this Contract expires, this Contract is transferable by the Buyer by bringing the Contract in to a Frys store, completing and signing the bottom portion of the Contract, and paying a $25 transfer fee.

    If the Buyer sells, gives away, or otherwise cea ses to be the owner o f the Covered Equipment without following this procedure, this Contract shall immediately terminate.

    17. RENEWA L OF CON TRACT - Th is Contriact is not renewable.18. CANCELLATION OF CONTR ACT - The B uyer may cancel this Agreement for any reason at any time by contacting the Administrator. Within thirty (30) days after the date of receipt of this Contract, the Buyer may cancel the Contract and receive a refund of the full amount paid

    if the Buyer provides a written notice of cancellation and the original Contract and original purchase receipt to the Administrator, provided that no claim has been made against the Contract during the thirty (30) day period. If a claim h as been made during the thirty (30) day period

    or if the Buyer cancels this Contract more than thirty (30) days after the date of receipt of this Contract, the Buyer shall receive a pro-rata refund based on the time expired less a $ 25.00 cancellation fee, or ten percent (10%) of the purchase p rice (whichever is less).

    Frys may not cancel this Contract except for fraud, material misrepresentation or non-payment by the Buyer; or if required to do so by a regulatory authority. Notice of such cancellation will be in writing and given at least thirty (30) days prior to cancellation.

    If Frys cancels, the return premium is based upon one-hundred percent (100%) of the unearned pro-rata premium.

    STATE VARIATIONS: The following state variations will control if inconsistent with any other provisions: In Alabama, Hawaii, Ma ryland, Nevada, New York, Texas, Was hington and Wyoming: A ten percent (10%) penalty per month shall be applied to refunds not paid or credited

    within thirty (30) days of receipt of the Buyers notice of cancellation of this Contract. In Arizona: No claim incurred or paid will be deducted from the amount to be returned in the event of cancellation. In Georgia: If the Buyer cancels after thirty (30) days of receipt of this Contract,

    the Buyer will receive a pro-rata refund of the Contract price. Frys may not cancel this Contract except for fraud, material misrepresentation, or nonpayment by the Buyer. Cancellation will comply with section 33-24-44 of the Code o f Georgia. Claims paid and cancellation fees shall not be

    deducted from any refund owed as a result of cancellation. In Nevada: F ry's may not cancel this Contract without providing the Buyer with written notice at least fifteen (15) days prior to the effective date of cancellation. Such notice shall include the effective date of cancellation and the reason

    for cancellation. Any Claims paid or the cost of repairs performed shall not be deducted from the amount to be refunded upon cancellation of this Contract. In New Mexico: A ten percent (10%) penalty per month shall be applied to refunds not paid or credited within sixty (60) days

    of receipt of returned Service Contract. F rys may not cancel this Contract without providing the Buyer with written notice at least fifteen (15) days prior to the effective date of cancellation. Such notice shall include the effective date of cancellation and the reason for cancellation.

    If this Contract has been in force for a period of seventy (70) days, Frys may not cancel before the expiration of the Contract term o r one (1) year, w hichever occurs first, unless: 1) the Buyer fails to pay any amount due; 2) the Buyer is convicted of a crime which results in an increase

    in the service required under the Contract; 3 ).the Buyer engages in fraud or m aterial misrepresentation. in obtaining this Contract; or.4). the Buyer commits any act, omission, or violation of any terms of this C ontract after the effective date of this Contract which substantially

    and materially increase the service required under this Contract. In North Carolina: F rys may not cancel this Contract except for nonpayment by the Buyer or for violation of any of the terms and c onditions of this Contract. In Utah: Frys can cancel the Contract during the first sixty (60) days

    of the initial annual term by mailing to the Buyer a notice of cancellation at least thirty (30) days prior to the effective date of cancellation except that Frys can also cancel the Contract during such time period for nonpayment of premium by mailing the Buyer a notice of cancellation

    at least ten (10) days prior to the effective date of cancellation. After sixty (60) days have elapsed, Frys may cancel the Contract by mailing a cancellation notice to the Buyer at least ten (10) days prior to the cancellation date for cancellations due to nonpayment

    of premium, and thirty (30) days prior to cancellation date for any of the following reasons: (a) material misrepresentation, (b) substantial change in the risk assumed, unless Fry's should reasonably have foreseen the change or contemplated the risk when entering into the Contract,

    (c) substantial breaches of contractual duties, conditions, or warranties. The notice of cancellation must be in writing to the Buyer at the Buyers last known address and contain all of the following: (1) the Contract number, (2) the date o f notice, (3) the effective date of the

    cancellation and, (4) a detailed explanation of the reason for cancellation. In Washington: Frys may not cancel this contract without providing the Buyer with written notice at least twenty-one (21) days prior to the effective date of cancellation and the reason for cancellation.

    19. NON-LIABILITY - In no event shall Frys be liable to the Bttyer3for^aity4pdirect, special, incidental, or consequential damages, including los.t;profitSior-damageS alleged to have been caused by delay in the performance o f services arising'dutofror^related to this Contract

    or the performance or breach thereof.

    20. LEGA L ACTION - If legal action is necessary to enforce or interpret this Contract or any of its provisions, the prevailing party shall receive reasonable attorney fees and costs from the non-prevailing party.21. FINA L AGREEM ENT - This Contract contains the final expression of the parties with respect to its subject matter and is intended as a complete and exclusive statement of the terms thereof. This Contract supersedes all prior or contemporaneous oral or written communications and may not be

    explained or contradicted by other evidence.;

    22. SEVERAB ILITY - If any paragraph, term , or provision of this Gonttitet is ti^ for ci^ hle , :htyalid. Or prohibited under applfeable law, thd tymaining provisions shall remain in frill force and effect.

    23. ENTIR E CONTRA CT - Th is is the entire Contract between the parties, and n o t^rere ntati on, promise or condition hot Contained herein shall modify these items. The obligations under this Con tract are insured by a service coritraCt reimbursement insurance policy

    with Virginia Surety Company, Inc.; 175 West Jackson Blvd.; Chicago, IL 60604; (800) 209-6206, providing coverage in the event the obligor reftises to pay a valid claim, ceases to operate, or is bankrupt. In Alabama, Connecticut, Georgia, Hawaii, Illinois, Kentucky,

    North C arolina , Ne vada, N ew Y ork, South Caro lina, Texa s, U tah, Washing ton and Wyo ming: If the Ad ministra tor does n ot pay a claim within s ixty (60) da ys of sub mitting th e claim , the claim m ay be s ubmitted to Virg inia Surety Company , Inc. at the above ad dress.

    STATE VARIATIONS: The following state variations will control if inconsistent with any other provisions.

    In Arizona: In Paragraph ten (10) "ITEMS NOT C OVERED ," Exclusion *P" does not apply in the state of Arizona. In California: Informal dispute resolution is not available. In Connecticut: The State of Connecticut has established an arbitration process to settle disputes

    arising from service contracts. A written complaint may be mailed to State of Connecticut; Insurance Department; P. O. Box 816, Hartford, CT 06142-0186; Attn: Consumer Affairs. The written complaint must contain a description of the dispute, the purchase price of the Covered Equipment,

    and a copy of this Contract. In the event the Covered Equipment is being serviced by an authorized service center when this Contract expires, the term of this Contract will be extended until the Covered Repair has been completed. In Georgia: In Paragraph ten (10) "ITEMS NOT COVER ED,"

    Exclusion "P" is changed to "any and all pre-existing conditions known by the B uyer that occurred prior to the effective date of this Contrac t. In Michigan: If performance under this Contract is interrupted because of a strike or work stoppage

    at the service providers place of business, the effective period of the Contract shall be extended for the period of the strike or work stoppage. In Nevada: The following is added to Section 5 "TO OBTAIN SERVICE": To obtain service under this Contract, the Buyer may also

    call the F rys store directly at (702) 932-1400 or call (866) 650-2918. In N orth Carolina: The Buyer understands that the purchase o f this Contract is not required to purchase o r to obtain financing for the Covered Equipment. In South Carolina: If the Buyer purchased this Contract in South

    Carolina, complaints or questions about this Contract may be directed to the South Carolina Department of Insurance; P.O. Box 100105; Columbia, South Carolina 29202-3105; telephone number 803-737-6180. In Texas: Unresolved complaints and questions concerning the regulation

    of service contracts may be addressed to the Texas Department of Licensing and Regulation at P.O. Box 12157; Austin, TX 78711. In Texas, the obligor of this contract is National Product Care Company, d.b.a. Texas National Product Care Company, Inc. In Utah: Cove rage afforded

    under this Contract is not guaranteed by the Property and Casualty Guaranty Association. Proo f of loss should be furnished by the Buyer to the Adm inistrator as soon as reasonably possible. Failure to furnish such notice or proof within the time required by this Contract does

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    FRY' S ELECTRONI CSStore #29 - South Houst on11565 S.W. Fr eeway 59Houst on, TX 77031PHONE: (832) 200- 3300

    FAX: (832) 200- 3318

    ** St ore Copy **INVOICE

    I NVOI CE #: 4205885CUSTOMER #: 36253062REGI STER #: 26

    PAGE #:SIFi gur es, St aci 134055

    Fr i Aug 21 15: 59: 43 2009

    not invalidate or reduce a claim. In Washington: the Buyer is not required to wait sixty (60) days before filing a claim directly with the insurer.

    Administered By:

    Fiys Electronics, Inc.

    600 E. Brokaw RoadSan Jose, CA 95112

    408-487-4500

    I agree tothe above terms and editio ns :

    TteiBuyersSignatiife: :xxx.......-x->x' Date: w 'mi-.

    * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * *

    IF TRANSFERRING CONTRA CT, COMPLE TE THE FOLLOWING (PLEASE PRINT): (See Paragraph #16)

    I hereby transfer this contract tdi

    Name: j#

    Address: ____________________

    City: _____________________

    Phone #: _____________

    State: Zip Code:

    The Buyers Signature:______

    Rev4-5-07/WEB/PSC/Policies

    Date: / /

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    FRY' S ELECTRONI CS ** St ore Copy ** I NVOI CE #: 4205885Store #29 - Sout h Houst on I NVOI CE CUSTOMER #: 3625306211565 S.W. Fr eeway 59 REGI STER #: 26Hous t on, TX 77031 PAGE #:mPHONE: (832) 200- 3300 Fi gur es, St aci 134055

    FAX: (832) 200- 3318 Fr i Aug 21 15: 59: 43 2009

    Customer Merchandise Load Request and Release:I hei&by request ihat a Fry sMectronics, Inc. ff F iy s ") Associate assist in loading the above described merchandise into my Wiitle . In doing so, Iunderstandand agree that Fry's will have no liability fo r any alleged damage to the product, my vehicle, or the person or property o f others during

    loading, or at any time thereafter, including but not limited to, delivery to the final point o f destination. I further understand ana agree that itis my sole responsibility to properly secure the above described merchandise in my vehicle in order to avoid potential damage or harm to the product,my vehicle, or the person or property o f others.

    / / _____

    Printed Name of Customer Signature of Customer Date

    FR YS ELECTRONIC S RE TU RN / EX CH AN GE PRIVILEGES

    1. For a refund or exchange, most products may be returned within 30 days of original purchase date. Some other products, such as notebook computers, memory, microprocessors,motherboards, network-attached storage, CD and DVD recorders, c amcorders, digital cameras, and air conditioners (IF UNUSED) may be returned within 15 days of original purchase date.See sto re management fo r specificinfQrmadQn.

    2. Original receip t must accompany afty proditet ife) be returned / exchanged .3. Product must be fit origiriaibox original accessories^ packaging* manuals, and registration card in hndairiaged, clean, and brand-new condition.4. Products returned within policy with the UPC Code missing from the box may bf tiybe Accepted back as an exchange for the exact same item.5. Product that is returned incomplete, d4ma^d*:;pr has bSsn used if accepted --fail! recjufre a deduction;!This deduction is final. Subsequent return of missing items will nofite ypse dte deduction.6. Produc t returned faith serial numftSf missing of tampered with wili MOT Bfi ACCEPT ED BACK FOR RETURN.7. If the product returned has any data or information stored on a memory or storage device, Frys shall not be responsible for the transfer of such data or informationto another product given to the

    customer as an exchange, or for the loss o f any data or information or to maintain the confidentiality of any data or information still residing on the returnedproduct.8. Computer software, video games, audio CDs, and DVD videos are returnable only if unopened.

    9. Defective computer software; video games, audio CDs , DVD Videos* and pre-recorded videos will be exchanged for the exact samp item only.10. Unless defective, a 15% restocking fee will be charged fbr ^Il returned opehPd GP$/Nftigation units, projectors, cameras, and camcorders!11. Physical damage to motherboards being returned Voids any return / exchange privileges.12. If accepted for return, used air conditioners will require a deduction and only a gift certificate will be issued; no refunds. Defective air conditioners will be exchanged for the exact same item.13. Product using accessories sftch as laser toner or hik cartridge toner, media, batteries, fifth, eft?, must be returned with the acces sary in factory-sealed condition or will require a deduction for

    a replacement.14. Refunds will be issued as follows: (1) Check purchases by check (2) Credit card purchases b y credit issued to the credit card used in the original purchase transaction (3) Debit card purchases

    by cr edit issued to the debi t card used in the origina l purc hase transac tion (4) Cash purchases by cash, unless the re fund is over $500, which will then be refunded by a check mailed frompFiiy*SUom e Office.1Sv Refund checks a re mailed the 10th day from date merchandise is returned.16. Service, delivery, and m$taiiftfion dharge$ a ti nomfefundable bnce performed.17! Special Order items and Cut C^ble/wtre are nbh-retftjrnable.8:219-G

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    FCO-029-004205885

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    F R Y S E L E C T R O N I C S

    HOUSTON, TX 77031

    r n ' i h

    T E M P O R A R Y S H O P P I N G P A S S

    Youre approved for a store card brought

    to you by GE MONE Y and FRYS ELECTRONICS.

    Refer to /our credit card agreement

    for account terms.

    XXXXXXXXXXXXXXXXXXXXXXXXXXXXXX

    Treat this Pass with the same care You

    would your credit card. This Pass cannot

    be replaced if lost or stolen,xxxxxxxxxxxxxxxxxxxxxxxxxxxxxx

    You will receive you (redit card

    in 7-10 business Jv,

    XXXXXXXXXXXXXXXXXXXXIXXX

    Approved Credit Line: $3500xxxxxxxxxxxxxxxxxxxxxxxxxxxxxx

    P a s s is v a l i d a t t h i s F R Y S E L E C T R O N I C Slocation only with 2 forms of ID.

    C A R L O S Z A B A L A G A6231 W EST WARD ST API

    H O U S T O N , T X 7 7 0 8 1

    P l e a s e v a l i d a t e street address is correctIf it is incorrect, Please inform the

    F o r c o n s u m e r i n q u i r i e s call 1-866-396-8254

    A c c o u n t N u m b e r :

    MERCHANT

    C U S T O M E R C O PY