Sony Global Service Network for ENG Equipment · 2019 Sony Global Service Network for ENG Equipment The Service Centers described in this booklet are the contact points for touring

2019

Sony GlobalService Networkfor ENG Equipment(Electronic News Gathering)

http://www.sony.net/Products/ENG_NET/

2019Sony GlobalService Networkfor ENG EquipmentThe Service Centers described in this booklet are the contact points fortouring ENG (Electronic News Gathering) crews using Sony professionalENG equipment.Should you have any inquiries concerning Consumer Products, pleasecontact Sony call center in your own country.When you are in Japan, please contact Customer Information Center, listedon the last of the booklet.The Sony Global ENG Service Network program written in this booklet issubject to change without notice. Please confirm the latest information onthe internet Home Page;http://www.sony.net/Products/ENG_NET/

この冊子は、海外で取材されるお客様が ENG (Electronic News Gathering)機器のサービスが受けられるサービス拠点情報を記載したものです。コンスーマー製品に関するお問い合わせは、この冊子後に記載している修理相談窓口へご連絡ください。

この冊子の内容は、2018 年 12 月末時点の情報です。新情報につきましては、ウェブサイトをご確認ください。




NOTES1. Customers are requested to advise their local Sony service company Point of Contact

(POC) in this booklet by telephone, fax, or e-mail with information regarding the ENGcrew's name, travel schedule including date, city, hotel, contact telephone number ande-mail address along with a list of their Sony ENG equipment three weeks in advanceof their visit.

2. In the event that repair service is required, customers are requested to notify thenearest Sony Global ENG service center POC prior to sending equipment for repair.Where there is no local POC, customers should contact the Zone EngineeringHeadquarters, where the service team will assist with initial inquiries and takeappropriate actions.While the service levels may vary by locations because of local broadcast standard,Sony Global ENG Service Network will extend all reasonable effort to provide the bestpossible repair service for Sony ENG equipment. Please note the "Capability"references for each service center.

(Full Line Service)Comprehensive maintenance and repair service

(First Line Service)•Minor electrical repair and/or adjustment•Mechanical system adjustment, cleaning, lubrication, belt replacement, etc.•Assistance with operational, connectivity, and switch settings, etc.

(Call to Confirm)Sony ENG Service Network locations displaying (Call to Confirm) in theservice "Capability" reference section should be contacted by telephone priorto delivery of a unit for repair. The local ENG Service Network representativewill use best endeavors to provide assistance with repair issues.

3. Some service centers provide additional services for customer's convenience.Customers can identify the location by a , , and/or indicator at the right of theENG location reference.

: The nearest service dealers are advised.

: Equipment rental companies are advised.

: Batteries can be recharged at the ENG locations. Customers are requested tonotify battery model name and requirements in advance, as support may belimited.

4. Urgent requests for overhaul service are accepted on a "best effort" basis.

5. Customers are requested to pay the local ENG Service Center for all repair costs bylocal currency or credit card. Requests for reimbursement of warranty related to repairexpense should be submitted to the equipment's originating sales company along witha copy of the repair invoice.

ご注意1.海外でソニーのサービスをご希望される場合には、ご出発前(約３週間前)に予め本冊

子に掲載している取材地寄りのサービス拠点または、自国のサービス拠点にご連絡ください。その際、必ず取材用機器名、取材予定地、取材日程、滞在ホテル、電話番号、電子メールアドレスなどをお知らせください。

2.万一、故障などの不具合が発生した場合、寄りのサービス拠点へご連絡をお願いします。サービス拠点がない国及び地域の場合は、その地域のエンジニアリングヘッドクォーターにご連絡をお願いします。不具合内容などを確認の上、適切な対応を取らせていただきます。但し、地域により放送方式が異なる為、サービス拠点によりましては、ご希望のサービスを提供できない場合があります。各サービス拠点の「Capability」欄をご覧ください。

(フルラインサービス)通常の故障に対する修理

(ファーストラインサービス)応急処置対応•電気系に関わる修理および調整•クリーニング、注油、ベルト交換など機構系の調整•接続、スイッチ設定など、機器の取り扱いに関するアドバイス

(コールコンファーム)電話相談対応各サービス拠点の「Capability」欄にマークが記載されている場合、修理する機器を持ち込む前に電話にてご連絡ください。故障症状を確認の上、適切なアドバイスをさせていただきます。

3.サービス拠点によりましては、下記のサービスをご利用いただけます。サービス拠点の項目の右に記載されているマーク( )によって、ご利用いただけるサービスを確認できます。

:お客様の取材地に、より近いサービスディーラーをご紹介いたします。

:機材の修理期間中に代替機を希望される場合、レンタル会社をご紹介いたします。

:バッテリーの充電サービスをご利用いただけます。対応バッテリーが限られている事がありますので、予めバッテリーのモデル名とご用件をお知らせください。

4.急を要するオーバーホールサービス(定期点検)は、海外サービス拠点では対応が困難な場合があります。予めご了承ください。

5.お支払いにつきましては、保証期間内外に関わらず、現地で現地通貨または、クレジットカードでご清算ください。その際必ず領収書をお受け取りください。保証期間内の場合につきましては、帰国後に購入先へ領収書をご提出ください。購入先の保証規定に則り、返金させていただきます。

MEMO

1. NORTH AMERICA 8

Engineering Headquarters (New Jersey) ... 9Carson カーソン .................................. 9Montreal モントリオール ..................... 9New Jersey ニュージャージー........... 10Toronto トロント ................................ 10

2. C/S AMERICA 12

Engineering Headquarters ................ 13Asuncion アスンシオン ...................... 13Bogota ボゴタ .................................... 14Buenos Aires ブエノスアイレス ........ 14Caracas カラカス............................... 15Guatemala City グアテマラシティ..... 15La Paz ラパス .................................... 16Lima リマ ........................................... 16Mexico City メキシコシティ............... 17Panama City パナマシティ ................ 17Quito キト........................................... 18Rio de Janeiro リオデジャネイロ ...... 18San Jose サンホセ ............................. 19San Salvador サンサルバドル............ 19Santiago サンチアゴ .......................... 20Sao Paulo サンパウロ........................ 20Tegucigalpa テグシガルパ.................. 21

3. EUROPE 22

Engineering Headquarters ................ 23

4. CIS 24

Engineering Headquarters ................ 25Almaty アルマティ ............................. 25Kiev キエフ......................................... 25Moscow モスクワ............................... 26

5. MIDDLE EAST/AFRICA 28

Engineering Headquarters ................ 29Algiers アルジェ ................................. 29Baghdad バグダット .......................... 29Beirut ベイルート ............................... 30Doha ドーハ ....................................... 31Dubai ドバイ ...................................... 31

Giza ギザ............................................ 33Johannesburg ヨハネスブルグ .......... 34Karachi カラチ ................................... 36Lagos ラゴス...................................... 36Luanda ルアンダ ................................ 37

6. OCEANIA 38

Engineering Headquarters ................. 39Auckland オークランド ...................... 39Sydney シドニー ................................ 40

7. ASIA 42

Engineering Headquarters (Beijing) .. 43Engineering Headquarters (New Delhi) . 43Engineering Headquarters (Seoul) .... 44Engineering Headquarters (Singapore) . 44Ahmedabad アーメダバード.............. 45Bangalore バンガロール .................... 45Bangkok バンコク .............................. 46Beijing 北京 ........................................ 46Busan プサン ..................................... 47Chengdu 成都..................................... 48Chennai チェンナイ ........................... 48Dhaka ダッカ ..................................... 49Guangzhou 広州................................. 50Hanoi ハノイ ...................................... 50Ho Chi Minh City ホーチミンシティ... 51Hong Kong 香港 ............................... 51Hyderabad ハイデラバード................ 52Jakarta ジャカルタ............................. 53Kaohsiung 高雄 .................................. 53Kolkata コルカタ ................................ 54Kuala Lumpur クアラルンプール ....... 55Manila マニラ ..................................... 55Mumbai ムンバイ ............................... 56New Delhi ニューデリー .................... 57Seoul ソウル ...................................... 58Shanghai 上海 .................................... 59Singapore シンガポール ................... 59Taichung 台中..................................... 60Taipei 台北.......................................... 60Trivandrum トリバンドラム ............... 61

Contents

8. JAPAN 62

Engineering Headquarters ................ 63Fukuoka 福岡 ..................................... 63Hiroshima 広島 ................................... 64Kanazawa 金沢 .................................. 64Nagoya 名古屋 ................................... 65Osaka 大阪......................................... 65Sapporo 札幌...................................... 66Sendai 仙台 ........................................ 66Tokyo 東京.......................................... 67

Type of Plug 68

Service Locations and Engineering Headquarters

1. NORTH AMERICA(See Page 8)

Carson

Montreal

New Jersey

Miami

Caracas

Bogota

Mexico CityGuatemala City

San SalvadorSan Jose

Panama CityQuito

Lima

La Paz

Santiago

Rio de Janeiro

Sao Paulo

Buenos Aires

TegucigalpaTegucigalpaTegucigalpa

2. C/S AMERICA(See Page 12)

Toronto

Asuncion

4. CIS(See Page 24)

5. MIDDLE EAST/AFRICA

(See Page 28)

6. OCEANIA(See Page 38)

7. ASIA(See Page 42)

8. JAPAN(See Page 62)

SapporoSendaiTokyoKanazawaNagoyaOsakaHiroshimaFukuokaTaipei

TaichungKaohsiung

Baghdad

Basingstoke

Moscow

Kiev

Almaty

3. EUROPE3. EUROPE(See Page 24)(See Page 24)

3. EUROPE(See Page 22)

Algiers Beirut

Giza

DohaDubai

New Delhi

Ahmedabad

Karachi

Mumbai

Chennai

KolkataKolkataKolkata

Jakarta Ho Chi Minh CityHo Chi Minh CityHo Chi Minh City

HanoiHanoiHanoiManila

Guangzhou

Chengdu Hong Kong

BeijingSeoul

Busan

ShanghaiShanghai

Trivandrum

Singapore

Bangkok

Kuala Lumpur

Hyderabad

BangaloreLuanda

Lagos

Sydney

Auckland

Johannesburg

Shanghai

Dhaka

New Jersey

Carson

Montreal

Toronto

1-3

1-1

1-2

1-4

1. NORTH AMERICA

8

Engineering Headquarters (New Jersey)

Contact Glenn Harrsch - Service Solutions Business managerSony Electronics Inc.

Address 115 West Century Road Suite 250, Paramus, New Jersey,07652, U.S.A.

Phone/Fax Phone: (201) 930-7072 (Country/Area Code: 1 )Email [email protected] Business Hours 9:00am - 5:00pm Eastern Time (Monday - Friday)Website URL https://pro.sony/ue_US/support-services

1-1. Carson (U.S.A.) カーソン(アメリカ)

Contact Edgar Jaime - Los Angeles DepotPaul Silkowski - Western Region Field ServiceSony Electronics Inc.

Address 2201 East Carson Street, Carson CA 90810, U.S.A.Phone/Fax Phone: (323) 352-5000 (Country/Area Code: 1 )Email [email protected] Business Hours 8:30am - 5:00pm Pacific Time (Monday - Friday)Capability

HDPlug/Volt/Freq A / 115V, 120V / 60HzCredit Card VISA, Master, AMEXWebsite URL https://pro.sony/ue_US/support-services

1-2. Montreal (Canada) モントリオール(カナダ)

Contact Gilles HamelSony Montreal Service Center

Address 2886 Boulevard Daniel-Johnson Laval QC H7P 5Z7,CANADA

Phone/Fax Phone: (450) 973-6030 (Country/Area Code: 1 )Email [email protected] Business Hours 8:00am - 5:00pm (Eastern Time) (Monday - Friday)Capability

HDPlug/Volt/Freq A / 120V / 60HzCredit Card VISA, Master, AMEX

:Full Line Service :First Line Service :Call to Confirm 9

http://maps.google.com/maps?q=40.935081,-74.078318


mailto:[email protected]

https://pro.sony/ue_US/support-services







1-3. New Jersey (U.S.A.) ニュージャージー(アメリカ)

Contact Joe Haigh - Eastern service facilityPaul Silkowski - Eastern Region Field ServiceSony Electronics Inc.

Address 115 West Century Road Suite 250, Paramus, New Jersey,07652, U.S.A.

Phone/Fax Phone: (201) 833-5300 Fax: (201) 833-5312(Country/Area Code: 1 )

Email [email protected] Business Hours 8:30am - 5:00pm Eastern Time (Monday - Friday)Capability

HDPlug/Volt/Freq A / 115V, 120V / 60HzCredit Card VISA, Master, AMEXWebsite URL https://pro.sony/ue_US/support-services

1-4. Toronto (Canada) トロント(カナダ)

Contact Sony of Canada Ltd.

Address 2235 Sheppard Avenue East, Suite 700, Toronto, ON M2J5B5, CANADA

Phone/Fax Phone: (416) 495-3316 (Country/Area Code: 1 )Email [email protected] Business Hours 9:00am - 5:00pm (Eastern Time) (Monday - Friday)Capability

HDPlug/Volt/Freq A / 120V / 60HzCredit Card VISA, Master, AMEX

1. NORTH AMERICA

10








MEMO

11

Buenos Aires

Lima

Quito

Panama City

San Jose

San Salvador

Mexico City

Guatemala City

Santiago

AsuncionSao Paulo

Rio de Janeiro

La Paz

BogotaCaracas

Tegucigalpa

2-3

2-7

2-10

2-9

2-12

2-13

2-8

2-5

2-14

2-12-15

2-11

2-6

2-22-4

2-16

2. C/S AMERICA

12

Engineering Headquarters

Contact David Scoggins / Claudia Avendano / Gustavo LorenaSony Professional Solutions Latin AmericaSony Latin America Inc.

Address 5201 Blue Lagoon Drive, Suite 400 Miami, FL33126, U.S.A.Phone/Fax Phone: (305) 260-4000 Fax: (305) 260-4151

(Country/Area Code: 1 )Email [email protected] Business Hours 8:30am - 5:00pm (Monday - Friday)Website URL http://www.sonypro-latin.com/

2-1. Asuncion (Paraguay) アスンシオン(パラグアイ)

Contact Miguel Angel BazanMACOM S.A.

Address 25 de Mayo 3874 c/ Radio Operadores del Chaco,Asuncion, PARAGUAY

Phone/Fax Phone: (021) 228-211/(021) 212-036(Country/Area Code: 595 )

Email [email protected] Business Hours 9:00am - 6:00pm (Monday - Friday)Capability

HDPlug/Volt/Freq B / 240V / 50HzCredit Card Not AcceptedWebsite URL http://www.macom.com.py




http://www.sonypro-latin.com/

http://maps.google.com/maps?q=-25.3000441,-57.597845



http://www.macom.com.py

2-2. Bogota (Colombia) ボゴタ(コロンビア)

Contact Carlos Cuadros / Sergio Andres OrtizCompañía Comercial Curaçao de Colombia

Address Carrera 45 # 58A-78 - Barrio Nicolás de Federmann,Bogota, COLOMBIA

Phone/Fax Phone: (1) 222-4162 Service Department: (1) 222-4275Fax: (1) 610-1740 / 621-0751 (Country/Area Code: 57 )

Email [email protected](for service department e-mail address)

Business Hours 8:00am - 5:30pm (Monday - Friday)Capability

HDPlug/Volt/Freq A / 120V / 60HzCredit Card Not Accepted

2-3. Buenos Aires (Argentina) ブエノスアイレス(アルゼンチン)

Contact Eduardo de Nucci / Daniel GarciaViditec S.A.

Address Humberto Primo 2887, (1231) Buenos Aires, ARGENTINAPhone/Fax Phone: (11) 4122-1200 Fax: (11) 4308-5493

(Country/Area Code: 54 )Email [email protected] Business Hours 9:00am - 1:00pm / 2:00pm - 6:00pm (Monday - Friday)Capability

HDPlug/Volt/Freq *1S (Argentine Type) / 220V / 50HzCredit Card VISA, Master, AMEXWebsite URL http://www.viditec.com.ar/

*1: The plug is similar to Australian type.

2. C/S AMERICA

14




http://www.viditec.com.ar/

2-4. Caracas (Venezuela) カラカス(ベネズエラ)

Contact José Ignacio Cadavieco / Jose Antonio Vasquez OtamendiCorporacion Video Carrillo

Address Avda Orinoco,Torre Uno, Piso 2, Las Mercedes, Caracas1060, VENEZUELA

Phone/Fax Phone: (212) 993-8140 / 8660 Fax: (212) 993-6164(Country/Area Code: 58 )

Email [email protected] Business Hours 8:00am - 12:00pm / 2:00pm - 6:00pm (Monday - Friday)Capability

HDPlug/Volt/Freq A / 120V / 60HzCredit Card VISA, MasterWebsite URL http://www.corporacionvideo.com/

2-5. Guatemala City (Guatemala) グアテマラシティ(グアテマラ)

Contact Federico Licht / Yanira GuillenBroadband Solutions, S.A.

Address 18 Avenida B 8-60, Zona 15, Vista Hermosa I, GuatemalaCity 01015, GUATEMALA

Phone/Fax Phone: (2463) 3200 Fax: (2365) 7132(Country/Area Code: 502 )

Email [email protected] / [email protected] Business Hours 8:00am - 5:00pm (Monday - Friday)Capability

HDPlug/Volt/Freq A / 110V, 120V / 60HzCredit Card VISAWebsite URL http://www.broadbandsolutions.com.gt/

15


http://www.corporacionvideo.com/



http://www.broadbandsolutions.com.gt/

2-6. La Paz (Bolivia) ラパス(ボリビア)

Contact Luis Arze / Rene ArzeArze Asociados S. R. L.

Address Av. Arce No. 2631 Edificio Multicine Piso 7 Of. 702, La Paz,BOLIVIA


Email [email protected] / [email protected] Business Hours 8:30am - 12:30pm / 2:30pm - 6:30pm (Monday - Friday)Capability

HDPlug/Volt/Freq A, C / 220V / 50HzCredit Card Not AcceptedWebsite URL http://www.arzeasociados.com/

2-7. Lima (Peru) リマ(ペルー)

Contact Antonio Sheen / Carlos Anciburo / Julio VillarTelvicom S.A.

Address Los Halcones 484 Surquillo, Lima, PERUPhone/Fax Phone: (1) 618-9090 Fax: (1) 222-1867

(Country/Area Code: 51 )Email [email protected] / [email protected] Business Hours 9:00am - 6:00pm (Monday - Friday)Capability

HDPlug/Volt/Freq A / 220V / 60HzCredit Card VISA, DinersWebsite URL http://www.telvicom.com/

2. C/S AMERICA

16



http://www.arzeasociados.com/



http://www.telvicom.com/

2-8. Mexico City (Mexico) メキシコシティ(メキシコ)

Contact David GonzalezBroadcast and Professional GroupSony de Mexico S.A. de C.V.

Address Av. La Fe 50, Lomas de Santa Fe, C.P. 01210,México D. F., MEXICO



HDPlug/Volt/Freq A / 120V, 127V / 60HzCredit Card Not AcceptedWebsite URL http://www.sonypro-latin.com/

2-9. Panama City (Republic of Panama) パナマシティ(パナマ)

Contact Alessio Gronchi / Ubert BatistaDataserve S.A.

Address Avenida Samuel Lewis y Calle 54 Obarrio, Edificio Plaza 54,Piso 2, Panama, REPUBLIC OF PANAMA


Email [email protected] / [email protected] Business Hours 8:00am - 5:00pm (Monday - Friday)

9:00am - 1:00pm (Saturday)Capability

HDPlug/Volt/Freq A / 110V, 120V / 60HzCredit Card VISA, Master, AMEX, ClaveWebsite URL http://www.dspma.com/

17



http://www.sonypro-latin.com/





http://www.dspma.com/

2-10.Quito (Ecuador) キト(エクアドル共和国)

Contact Fabian Landivar / Edwin AlomotoTelecuador

Address Madrid E-11-26 y 12 de Octubre (esq) Quito, ECUADORPhone/Fax Phone: (2250) 4862 Fax: (2250) 4921

(Country/Area Code: 593 )Email [email protected] Business Hours 9:00am - 6:00pm (Monday - Friday)Capability

HDPlug/Volt/Freq A / 110V / 60HzCredit Card VISA, Master, AMEX, DinersWebsite URL http://www.telecuador.net/

2-11.Rio de Janeiro (Brazil) リオデジャネイロ(ブラジル)

Contact Ricardo Silva / Andre MarquesRio de Janeiro Branch, Sony Brazil Ltda.

Address Rua Augusto Severo, 8 / SL 202, Gloria, Rio de Janeiro, RJ20021-040, BRAZIL

Phone/Fax Phone: (21) 2187-2301 / 2316 / 2317 Fax: (21) 2187-2302(Country/Area Code: 55 )


HDPlug/Volt/Freq *1A-1, C-1, N / 110V, 127V, 220V / 60HzCredit Card Not AcceptedWebsite URL http://www.sony.com.br/

*1 Caution: Three prong A-2 type plug may cause fatal damage to power supply.C-2 type plug may not be extracted from an outlet.Please note N type plug is the new Brazilian Standard as of 1st January 2010

2. C/S AMERICA

18



http://www.telecuador.net/




http://www.sony.com.br/

2-12.San Jose (Costa Rica) サンホセ(コスタリカ)

Contact Enrique Somogyi / Erick LedezmaSoniVision S.A.

Address 200 Metros Oeste de Pops Sabana Sur, Carretera Escazu,San Jose, COSTA RICA

Phone/Fax Phone: 2231-5685 Fax: 2231- 6531(Country/Area Code: 506 )

Email [email protected] / [email protected] Business Hours 7:30am - 12:00pm / 1:00pm - 5:30pm (Monday - Friday)Capability

HDPlug/Volt/Freq A / 110V, 120V / 60HzCredit Card VISA, Master, AMEXWebsite URL http://www.sonivision.co.cr/

2-13.San Salvador (El Salvador) サンサルバドル(エルサルバドル共和国)

Contact Maximiliano RodriguezAudio Video Profesional S.A. de C.V.

Address Ave. Las Camelias #501, San Francisco, San Salvador, ELSALVADOR

Phone/Fax Phone: (2253) 2800 Fax: (2263) 6306 / (2265) 8453(Country/Area Code: 503 )

Email [email protected] / [email protected] Business Hours 8:30am - 12:30pm / 1:30pm - 5:30pm (Monday - Friday)


HDPlug/Volt/Freq A / 120V / 60HzCredit Card VISA, MasterWebsite URL http://www.avprofesional.com/

19





http://www.sonivision.co.cr/





http://www.avprofesional.com/

2-14.Santiago (Chile) サンチアゴ(チリ)

Contact Guido Carrasco LermaVideocorp SA.

Address Boulevard Aeropuerto N° 9646, Pudahuel, Santiago, CHILEPhone/Fax Phone: (2) 2431-6100 Fax: (2) 2431-6157

(Country/Area Code: 56 )Email [email protected] Business Hours 8:30am - 5:30pm (Monday - Thursday)

8:00am - 5:15pm (Friday)Capability

HDPlug/Volt/Freq C / 220V / 50HzCredit Card VISA, MasterWebsite URL http://www.videocorp.com/

2-15.Sao Paulo (Brazil) サンパウロ(ブラジル)

Contact Felipe RodriguesSao Paulo Branch, Sony Brazil Ltda.

Address Rua Werner Von Siemens, 111 – Prédio 1 (Sony Brasil Ltda)- LapaCEP 05069-010 – São Paulo - SP - BRAZIL

Phone/Fax Phone: (11) 3478-9644 / 2196-9565Mobile: (11) 952-291-059 Fax: (11) 2196-9056(Country/Area Code: 55 )


HDPlug/Volt/Freq *1A-1, C-1, N / 110V, 127V, 220V / 60HzCredit Card Not AcceptedWebsite URL http://www.sonypro.com.br/

*1 Caution: Three prong A-2 type plug may cause fatal damage to power supply.C-2 type plug may not be extracted from an outlet.Please note N type plug is the new Brazilian Standard as of 1st January 2010

2. C/S AMERICA

20



http://www.videocorp.com/




http://www.sonypro.com.br/

2-16.Tegucigalpa (Honduras) テグシガルパ(ホンジュラス共和国)

Contact Allen Maldonado / Giafranco MaldonadoCocatel

Address Colonia Bella Oriente, Bloque "A", casa #4708, Tegucigalpa,HONDURAS

Phone/Fax Phone: (2255) 0604 / (2255) 0730 / (9992) 3478Fax: (2280) 1879 (Country/Area Code: 504 )


HDPlug/Volt/Freq A / 110V / 60HzCredit Card VISA, Master, AMEXWebsite URL http://www.cocatel.com/

21



http://www.cocatel.com/

Service center information can be searched from the European Help Desk Website URL. https://pro.sony/en_GB/support-services

3. EUROPE

22

https://pro.sony/en_GB/support-services


Contact Prime Support / Simon TillingProfessional Solutions Europe

Address Jays Close, Viables, Basingstoke, Hants, RG22 4SB, U.K.Phone/Fax Phone: (1256) 355011 (Country/Area Code: 44 )Email [email protected] Business Hours 9:00am - 6:00pm CET (Monday - Friday)

European Help Desk Contact Help Desk

Professional Solutions EuropePhone/Fax Phone: *1

Email [email protected] Business Hours 9:00am - 6:00pm CET Monday - FridayWebsite URL Professional Solutions Europe:

https://pro.sony/en_GB/support-services*1: For European Help Desk phone number, please refer to the following.

European Repair Centre Contact Simon Kenny / Andrew David

UK Technology CentreAddress Sony UK Tec. Pencoed Technology Park, Pencoed, South

Wales, CF35 5HZ, U.K.Phone/Fax All repair bookings to be made through European Help Desk.Business Hours 8:00am - 5:00pm UK TIME (Monday - Thursday)

8:00am - 1:00pm UK TIME (Friday)Capability

HD


CountryAustriaBelgium

BulgariaCzech RepublicDenmarkFinlandFranceGermanyGreeceHungaryIreland

Phone+431206092545+3225855099+3225855100008002100308+420239050085+4543310564+358972522246+33186995593+4969945189344+302103007328+3617799000+35317617264

LanguageGermanEnglishFrenchEnglishEnglishEnglishEnglishFrenchGermanEnglishEnglishEnglish

CountryItaly

NetherlandsLuxembourg

NorwayPolandPortugalSpainSwedenSwitzerland

United Kingdom

Phone+390689386345+3523420808838+31207003700+4724055243+48223064185+351707201648+34918362963+46851989692+41445246529+41445246530+41445246531+442039015558

LanguageItalianFrenchEnglishEnglishEnglishEnglishSpanishEnglishGermanFrenchItalianEnglish




https://pro.sony/en_GB/support-services



Moscow

Kiev

Almaty

4-3

4-2

4-1

4. CIS

24


Contact Vladimir Kvashnin / Andrey SpasenkovJSC Sony Electronics

Address 6 Karamyshevsky proezd, 123103 Moscow, RUSSIAPhone/Fax Phone: (495) 258-7667 Fax: (495) 258-7650


9:00am - 4:45pm (Friday)

4-1. Almaty (Kazakhstan) アルマティ(カザフスタン)

Contact Sergey PakSony Electronics representative office

Address 117/7, Dostyk avenue, 050010, Almaty, KAZAKHSTANPhone/Fax Phone: (727) 262-2520 (Country/Area Code: 7 )Email [email protected] / [email protected] Business Hours 9:00am - 6:00pm (Monday - Friday)Capability

HDPlug/Volt/Freq C (European Type) / 220V / 50HzCredit Card Not AcceptedWebsite URL https://pro.sony/ru_RU/

4-2. Kiev (Ukraine) キエフ(ウクライナ)

Contact Felix GritsenkoSony Ukraine LLC

Address 8 Illinska str., 04070, Kiev, UKRAINEPhone/Fax Phone: (44) 490-6304 Fax: (44) 490-6329 / 6308



HDPlug/Volt/Freq C / 220V / 50HzCredit Card Not AcceptedWebsite URL http://www.sony.ua/


http://maps.google.com/maps?q=55.778050,37.454927





https://pro.sony/ru_RU/



http://www.sony.ua/

4-3. Moscow (Russian Federation, CIS) モスクワ(ロシア)

Contact Vladimir Kvashnin / Andrey SpasenkovJSC Sony Electronics

Address 6 Karamyshevsky proezd, 123103 Moscow, RUSSIAPhone/Fax Phone: (495) 258-7667 Fax: (495) 258-7650



HDPlug/Volt/Freq C (European Type) / 220V / 50HzCredit Card Not AcceptedWebsite URL https://pro.sony/ru_RU/

4. CIS

26



https://pro.sony/ru_RU/

MEMO

27

Doha

Dubai

BeirutAlgiers

Lagos

Luanda

Baghdad

KarachiGiza

Johannesburg

5-5

5-2

5-35-45-1

5-16

5-17

5-9

5-10

5-6 5-8

5-15

5-11 5-14


28


Contact Shadi HamadehSony Professional Solutions MEA FZ LLC

Address Unit C-50, Dubai Production City, P.O.Box: 502050, Dubai,UNITED ARAB EMIRATES


Email [email protected] Business Hours 8:30am - 4:30pm (Sunday - Thursday)Website URL http://www.sony-psmea.com/

5-1. Algiers (Algeria) アルジェ(アルジェリア)

Contact Haidar HaidouraEL ARZ

Address 8, rue des pyrénées El mouradia Alger, ALGERIAPhone/Fax Phone: (21) 69 04 95 Fax: (21) 28 56 66

(Country/Area Code: 213 )Email [email protected] Business Hours 8:30am - 4:30pm (Sunday - Thursday)Capability

HDPlug/Volt/Freq B, BF, BK / 220V, 240V / 50HzCredit Card Not Accepted

5-2. Baghdad (Iraq) バグダット(イラク)

Contact Majeed Al-BaidhaniFUTURE ART BROADCAST TRADING LTD.

Address Sa'adoon Street, Dist.102, Street 9, Building 12, Baghdad,IRAQ

Phone/Fax Phone: 18188959 Mobile: 7903412122 Fax: 18173200(Country/Area Code: 964 )

Email [email protected] Business Hours 9:00am- 5:00pm (Sunday -Thursday)Capability

HDPlug/Volt/Freq B, BF, BK / 220V, 240V / 50HzCredit Card Not AcceptedWebsite URL http://www.fa-bt.com/


http://maps.google.com/maps?q=25%C2%B001%2739.1%22N,55%C2%B011%2718.5%22E



http://www.sony-psmea.com/




http://www.fa-bt.com/

5-3. Baghdad (Iraq) バグダット(イラク)

Contact Muhannad Ahmed – Technical Manager & Deputy ExecutiveDirectorZIUSUDRA for Engineering Solutions & Gen. Trading Ltd.

Address Al-Karrada Neighborhood, Abu Nawas Street, Dist 901, St.15 Building 27, Baghdad, IRAQ

Phone/Fax Phone: 7810448898 Mobile: 7702904420(Country/Area Code: 964 )

Email [email protected] Business Hours 9:00am- 5:00pm (Sunday -Thursday)Capability

HDPlug/Volt/Freq B, BF, BK / 220V, 240V / 50HzCredit Card Not AcceptedWebsite URL http://www.ziusudra.co/

5-4. Beirut (Lebanon) ベイルート(レバノン)

Contact Fady MaaloufBroadcast & Communication Systems sal

Address Cebaco Centre Bloc C, Dora Highway, PO Box 90-1255 /jdeidet El Metn 1202 2100, Beirut, LEBANON



HDPlug/Volt/Freq B, BK / 220V, 240V / 50HzCredit Card Not AcceptedWebsite URL http://www.bcssal.com/


30

https://www.google.co.jp/maps/place/33%C2%B018'25.3%22N+44%C2%B025'15.1%22E/@33.3069721,44.4212044,19.01z/data=!3m1!4b1!4m5!3m4!1s0x0:0x0!8m2!3d33.307025!4d44.420862

https://www.google.co.jp/maps/place/33%C2%B018'25.3%22N+44%C2%B025'15.1%22E/@33.3069721,44.4212044,19.01z/data=!3m1!4b1!4m5!3m4!1s0x0:0x0!8m2!3d33.307025!4d44.420862


http://www.ziusudra.co/


http://www.bcssal.com/

5-5. Doha (Qatar) ドーハ(カタール)

Contact Ghassan Kanazeh - Service Center ManagerMODERN HOME

Address Salwa Road, P.O.Box 615 Doha, QATARPhone/Fax Phone: 44257840 Fax: 44314700

(Country/Area Code: 974 )Email [email protected] Business Hours 9:00am - 5:00pm (Sunday - Thursday)Capability

HDPlug/Volt/Freq B, BF, BK / 240V / 50HzCredit Card Not AcceptedWebsite URL http://www.Darwishholding.com/

5-6. Dubai (United Arab Emirates) ドバイ(アラブ首長国連邦)

Contact Hani Afifi / Rajesh KumarAdvanced Media Trading

Address No. 511, Al Khaleej Centre, Dubai, UNITED ARABEMIRATES

Phone/Fax Phone: (04) 352 9977 Fax: (04) 352 9976(Country/Area Code: 971 )

Email [email protected] / [email protected] Business Hours 9:00am - 5:00pm ( Sunday - Thursday)Capability

HDPlug/Volt/Freq B, BF, BK / 220V / 50HzCredit Card Not AcceptedWebsite URL http://www.amt.tv/

31



http://www.Darwishholding.com/





http://www.amt.tv/


Contact Shadi HamadehSony Professional Solutions MEA FZ LLC

Address Unit C-50, Dubai Production City, P.O.Box: 502050, Dubai,UNITED ARAB EMIRATES


Email [email protected] /[email protected] /[email protected]

Business Hours 8:30am - 4:30pm (Sunday - Thursday)Capability

HDPlug/Volt/Freq B, BF, BK / 220V / 50HzCredit Card Not AcceptedWebsite URL https://pro.sony/en_ae


Contact Rizvin HassanUnited Broadcast & Media Solutions

Address Showroom No.1 Rashid AlMajed Building Airport Road,Dubai, UNITED ARAB EMIRATES


Email [email protected] / [email protected] Business Hours 9:00am - 5:00pm (Sunday - Thursday)Capability

HDPlug/Volt/Freq B, BF, BK / 220V / 50HzCredit Card Not AcceptedWebsite URL http://www.unitedbroadcast.com/


32






https://pro.sony/en_ae





http://www.unitedbroadcast.com/

5-9. Giza (Egypt) ギザ(エジプト)

Contact Hossam KandilTECHNOLOGY KAR

Address 5 El Koroum St., Dokki, Giza, EGYPTPhone/Fax Phone: 333 57061 / 333 67745 Fax: 3760 3087

(Country/Area Code: 20 )Email [email protected] / [email protected] Business Hours 9:00am - 5:00pm (Sunday - Thursday)Capability

HDPlug/Volt/Freq B, BF, BK / 220V / 50HzCredit Card Not AcceptedWebsite URL http://www.technologykar.com/

5-10.Giza (Egypt) ギザ(エジプト)

Contact Hesham WahshWahsh Engineering Est.

Address 5 Ibn Iyas El Masry St., Giza, EGYPTPhone/Fax Phone: (2) 3570 2232 / 3571 3115 Mobile: (100) 213 5129

Fax: (2) 3570 3738 (Country/Area Code: 20 )Email [email protected] Business Hours 8:30am - 4:30pm (Sunday - Thursday)Capability

HDPlug/Volt/Freq B, BF, BK / 220V / 50HzCredit Card Not AcceptedWebsite URL http://www.wahsh.com/

33




http://www.technologykar.com/



http://www.wahsh.com/

5-11.Johannesburg (South Africa) ヨハネスブルグ(南アフリカ)

Contact Ivor WestpfahlCENTRAL ENGINEERING

Address Stonewedge Office Park, Wedgewoodlink Road, Bryanston,Johannesburg, SOUTH AFRICA

Phone/Fax Phone: (0) 11 361 3046 Mobile: (0) 82 554 8016(Country/Area Code: 27 )


HDPlug/Volt/Freq B, BK / 230 V / 50HzCredit Card Not AcceptedWebsite URL http://www.centraleng.co.za/


Contact Seipati Daba / Liza CornelissenJasco Systems (Pty) Ltd.

Address Cnr Alexander Ave and 2nd Road, Halfway house, Midrand1685, Johannesburg, SOUTH AFRICA

Phone/Fax Phone: (0)11 266 1560 / 11 266 1628(Country/Area Code: 27 )


HDPlug/Volt/Freq B, BK / 230 V / 50HzCredit Card Not AcceptedWebsite URL http://www.jasco.co.za/


34

http://maps.google.com/maps?q=26%C2%B003%2703.1%22S,28%C2%B001%2718.8%22E



http://www.centraleng.co.za/





http://www.jasco.co.za/


Contact Ravi Bheeka / John Van RooyenProtea Technology (Pty) Ltd.,

Address 23 Galaxy Avenue, Linbro Park, Sandton, SOUTH AFRICAPhone/Fax Phone: (0)11 719 5734 / 11 719 5730


HDPlug/Volt/Freq B, BK / 230 V / 50HzCredit Card Not AcceptedWebsite URL http://www.protea.co.za/


Contact Gordon De Beer / Goran MusicVisual Impact Broadcast Solutions (Pty) Ltd.

Address 32 Bompas Rd, Dunkeld,2196, Johannesburg, SOUTHAFRICA

Phone/Fax Phone: (0)11 788 9879 Fax: (0)11 788 2478(Country/Area Code: 27 )


HDPlug/Volt/Freq B, BK / 230 V / 50HzCredit Card Not Accepted

35




http://www.protea.co.za/





5-15.Karachi (Pakistan) カラチ(パキスタン)

Contact Farooq Shaikh / Zamir Ud-DinJAVED ELECTRONICS

Address 2nd Floor Noor House Abdullah Haroon Road, SaddarKarachi, PAKISTAN

Phone/Fax Phone: 213 2733065 Fax: 213 2721000(Country/Area Code: 92 )


HDPlug/Volt/Freq B, BF, BK / 230V / 50HzCredit Card Not Accepted

5-16.Lagos (Nigeria) ラゴス(ナイジェリア)

Contact Mark IbigbamiC2S Nigeria Ltd.

Address 5, Afolabi Awosanya Street, Off Agbaoku Street, Opebi,Ikeja, Lagos, NIGERIA

Phone/Fax Phone: (0)837591870 / 827333258(Country/Area Code: 234 )

Email [email protected] /[email protected]


HDPlug/Volt/Freq B, BF, BK / 240V / 50HzCredit Card Not AcceptedWebsite URL http://www.wtsbroadcast.com/


36







http://www.wtsbroadcast.com/

5-17.Luanda (Angola) ルアンダ(アンゴラ)

Contact Paulo FranciscoTotal Media Group (Angola), Lda.

Address Rua Eugénio de Castro 129, 1º Andar, Porta 1, Luanda,ANGOLA



HDPlug/Volt/Freq B, BF, BK / 220V, 240V / 50HzCredit Card Not AcceptedWebsite URL http://www.tmg-angola.com/

37


http://www.tmg-angola.com/

Auckland

Sydney

6-1

6-2

6. OCEANIA

38


Contact Andre RichterSony ANZ Professional Service

Address Unit 9, Newington Business Park, 4 Avenue of theAmericas, Newington, 2127, AUSTRALIA


Email [email protected] Business Hours 9:00am - 5:00pm (Monday - Friday)

6-1. Auckland (New Zealand) オークランド(ニュージーランド)

Contact Clive Cannon / David MooreSANZ Professional SolutionsSony New Zealand Ltd.

Address 20 Crummer Road, Grey Lynn, Auckland, NEW ZEALAND,1021

Phone/Fax Phone: (9) 361 8305/6 (Country/Area Code: 64 )Email [email protected] Business Hours 9:00am - 5:00pm (Monday - Friday)Capability

HDPlug/Volt/Freq S / 240V, 250V / 50HzCredit Card VISA, Master, AMEXWebsite URL http://pro.sony.com.au/pro/hub/home/




http://pro.sony.com.au/pro/hub/home/

6-2. Sydney (Australia) シドニー(オーストラリア)

Contact Riki MartinSony ANZ Professional Service

Address Unit 9, Newington Business Park, 4 Avenue of theAmericas, Newington, 2127, AUSTRALIA

Phone/Fax Phone: 1300 367 669 Fax: (2) 9805-1175(Country/Area Code: 61 )


HDPlug/Volt/Freq S / 240V, 250V / 50HzCredit Card VISA, Master, AMEX, DinersWebsite URL http://pro.sony.com.au/pro/hub/home/

6. OCEANIA

40


http://pro.sony.com.au/pro/hub/home/

MEMO

41

Hyderabad

Kolkata

Beijing

New Delhi

Mumbai

Chennai

Ahmedabad

Dhaka

SingaporeJakarta

Kuala Lumpur

Ho Chi Minh City

Manila

Taipei

Seoul

BusanBusan

Kaohsiung

Taichung

Hong Kong

Bangkok

Hanoi

Trivandrum

Bangalore

Singapore

New DelhiSeoul

Chengdu

Guangzhou

Shanghai

7-26 7-27

7-15

7-16

7-19 7-20

7-1

7-2

7-8 7-9

7-23 7-25

7-30 7-17

7-33

7-10

7-21

7-3

7-12

7-14

7-13

7-22

7-32

7-31

7-18

7-28

7-6

7-4

7-5

7-7

7-11

7-29

7. ASIA

42

Engineering Headquarters (Beijing)

Contact Zhu ShixunSony (China) Ltd.China Professional Solutions Group索尼(中国) 有限公司- 索尼专业系统集团

Address 701 Citychamp Building, No.12 Tai Yang Gong Zhong Lu,Chao Yang District, Beijing, P.R.C. (Post Code 100028)中华人民共和国北京市朝阳区太阳宫中路 12 号楼冠城大厦701


Email [email protected] Business Hours 9:00am - 6:00pm (Monday - Friday)Website URL http://pro.sony.com.cn/

Customer Contact Center Phone/Fax Phone: (400) 810-2208 (Country/Area Code: 86 )Business Hours 9:00am - 9:00pm (Monday - Saturday)

9:00am - 6:00pm (Sunday)

Rental for Sony professional equipment is available in China Email [email protected] Website URL http://pro.sony.com.cn/rental/

Engineering Headquarters (New Delhi)

Contact Mohammad AfzalSony India Pvt. Ltd.Professional Solutions Division

Address A-18, Mohan Coperative Industrial Estate, Mathura Road,New Delhi -110044, INDIA

Phone/Fax Phone: (11)66006600 Fax: (11)26959141(Country/Area Code: 91 )

Email [email protected] Business Hours 9:00am- 6:00pm (Monday - Friday)Website URL http://pro.sony.co.in/







http://pro.sony.com.cn/


http://pro.sony.com.cn/rental/




http://pro.sony.co.in/

Engineering Headquarters (Seoul)

Contact Jun-Seong ParkMKT & ENG Div. / Engineering Dept.Professional Solution Division CompanySony Korea Corporation

Address 23F, One IFC, 10 Gukjegeumyung-Ro, Yeouido-dong,Youngdeungpo-Ku, Seoul, 07326, KOREA


Email [email protected] Business Hours 9:00am - 6:00pm (Monday - Friday)Website URL http://pseng.sony.co.kr/

Engineering Headquarters (Singapore)

Contact Koji HamamotoSony Electronics Asia Pacific Pte. Ltd.Professional Solutions Company

Address 2 International Business Park, #01-10, Tower One, TheStrategy, SINGAPORE 609930

Phone/Fax Phone: (6544) 8181 (Country/Area Code: 65 )Email [email protected] Business Hours 9:00am - 6:00pm (Monday - Friday)Website URL http://pro.sony-asia.com/

7. ASIA

44




http://pseng.sony.co.kr/




http://pro.sony-asia.com/

7-1. Ahmedabad (India) アーメダバード(インド)

Contact Ranchodbhai Ramanbhai PatelTelerad - Division of Systronics (India) Ltd.

Address B/116-129, Supath II Complex, Near Juna Wadaj BusTerminus, Ashram Road, Ahmedabad-380013, INDIA

Phone/Fax Phone: (79) 27557072 / 27557075 Mobile: 9898995563Fax: (79) 27552902 (Country/Area Code: 91 )

Email [email protected] / [email protected] Business Hours 9:30am - 5:30pm (Monday - Saturday)Capability

HDPlug/Volt/Freq B, BK, C / 220V / 50HzCredit Card Not AcceptedWebsite URL http://www.teleradindia.com/

7-2. Bangalore (India) バンガロール(インド)

Contact Govindarao SreedharTelerad - Division of Systronics (India) Ltd.

Address 146/4, Shantala Plaza, 2nd floor, 8th main, 14th CrossRoad, Malleswaram, Bangalore-560003, INDIA

Phone/Fax Phone: (80) 23341126 / 23362554 Fax: (80) 23565665(Country/Area Code: 91 )

Email [email protected] Business Hours 9:00am - 5:00pm (Monday - Saturday)Capability


45





http://www.teleradindia.com/





7-3. Bangkok (Thailand) バンコク(タイ)

Contact Atit SuSWS Group Company Limited

Address 2152/1 New Phetchaburi Road, Bangkapi, Huay Kwang,Bangkok 10310, THAILAND



HDPlug/Volt/Freq C / 220V / 50HzCredit Card VISA, Master, Diners, JCBWebsite URL https://www.facebook.com/SWSgroup.co.th/

7-4. Beijing (People's Republic of China) 北京(中華人民共和国)

Contact Sun HongqingSony Professional Authorized Service Center - BeijingCyber北京天视网讯数码科技有限公司 - 北京维修中心

Address Floor 4, building 36, zone 10, no. 188, South Road, WesternFour Ring, Fengtai District, Beijing 100070, P.R.C.中华人民共和国北京市丰台区南四环西路 188 号十区 36 号楼4层




7. ASIA

46




https://www.facebook.com/SWSgroup.co.th/






7-5. Beijing (People's Republic of China) 北京(中華人民共和国)

Contact Yang YinSony Professional Technical Service Center - BeijingINSTEC中仪索尼技术服务中心

Address The First Layer of Jia Tai International Plaza B (West Wing),The Yan Jing Li Street, Chao Yang District, Beijing, 100025,P.R.C.中华人民共和国北京市朝阳区延静里中街嘉泰大厦 B座西配楼 1层



HDPlug/Volt/Freq A / 220V / 50HzCredit Card VISA, Master

7-6. Busan (Korea) プサン(韓国)

Contact Soo-Han PaekBusan office, Sony Korea Corporation

Address 16F Centum Science Park, 1463-1, Woo 1-Dong,Haeundae-gu, Busan, 48058, KOREA



HDPlug/Volt/Freq A, C / 110V, 220V / 60HzCredit Card VISA, Master, AMEX, DinersWebsite URL http://pseng.sony.co.kr/

https://pro.sony/ko_KR/

47












7-7. Chengdu (People's Republic of China) 成都(中華人民共和国)

Contact Zhu ShaofengSony Professional Authorized Service Center - Sichuan TV四川电视台专业电器维修中心 - 特约维修站

Address No.119-3, two block Hong Xing Road, Chengdu 610015,Sichuan Province, P.R.C中华人民共和国四川省成都市红星路二段 119 号附 3号




7-8. Chennai (India) チェンナイ(インド)

Contact Arul DossSun Broadcast Equipments Pvt. Ltd.

Address No. 1, Circular Road, United India Colony, Kodambakkam,Chennai-600 024, INDIA

Phone/Fax Phone: (44) 24803713 / 42047057 / 24803715Fax: (44) 24803713 (Country/Area Code: 91 )

Email [email protected] Business Hours 10:00am - 6:00pm (Monday - Saturday)

(Closed on 2nd & 4th Saturday)Capability

HDPlug/Volt/Freq B, BK, C / 220V / 50HzCredit Card Not AcceptedWebsite URL http://www.sungroup.net/

7. ASIA

48








http://www.sungroup.net/

7-9. Chennai (India) チェンナイ(インド)

Contact Thaiyalpagan Pandi KumarTelerad - Division of Systronics (India) Ltd.

Address 146/8, Second Floor, Millenium Towers, Nelson ManickamRoad, Chennai-600029, INDIA




7-10.Dhaka (Bangladesh) ダッカ(バングラデシュ)

Contact Manab Kanti DeyRangs Electronics Ltd.

Address 12 Sonargoan Road , Sonartari Tower,4th & 5th floorDhaka-1000, BANGLADESH

Phone/Fax Phone: 2-9663551-3 / 2-9125500 / 2-58155955 / 2-96327738-9Mobile: 1-711688467 Fax: 2-58156940 / 2-9632791(Country/Area Code: 880 )

Email [email protected] / [email protected] Business Hours 9:00am - 5:00pm (Closed on Friday)Capability

HDPlug/Volt/Freq C-2, C-3, BF / 220V / 50HzCredit Card Not AcceptedWebsite URL http://www.rangs.com.bd

49









http://www.rangs.com.bd

7-11.Guangzhou (People's Republic of China) 広州(中華人民共和国)

Contact Wu ChunningSony Professional Authorized Service Center - GuangzhouBroadcast Center广东省广播电视发展中心 - 广州维修中心

Address Rm 205, South Tower, Broadcasting Television Building, No.686 Renmin North Road, Guangzhou 510012, GuangdongProvince, P.R.C中华人民共和国广州市人民北路 686 号广东广播中心大楼南塔 205 室




7-12.Hanoi (Vietnam) ハノイ(ベトナム)

Contact Tran Dinh NgocBranch Office of Sony Electronics Vietnam Ltd.

Address 5Ath Floor, BIDV Tower, 194 Tran Quang Khai Street, HoanKiem District. Hanoi, VIETNAM

Phone/Fax Phone: (4) 39742922-50 Fax: (4) 39742846(Country/Area Code: 84 )


HDPlug/Volt/Freq A, B, C / 220V / 50HzCredit Card Not AcceptedWebsite URL http://www.sonypro.vn/

7. ASIA

50








http://www.sonypro.vn/

7-13.Ho Chi Minh City (Vietnam) ホーチミンシティ(ベトナム)

Contact Dang Quang HungSony Electronics Vietnam Ltd.

Address Level 7, President Place Building, 93 Nguyen Du St., Dist.1, Ho Chi Minh City, VIETNAM

Phone/Fax Phone: (8) 3822 2227 (Country/Area Code: 84 )Email [email protected] Business Hours 8:30am - 5:00pm (Monday - Friday)Capability

HDPlug/Volt/Freq A, B, C / 220V / 50HzCredit Card Not AcceptedWebsite URL http://www.sonypro.vn/

7-14.Hong Kong (Hong Kong) 香港

Contact Fung Wong-Cheung / Lau Kin-SangCustomer Service Division, Service and EngineeringSolutions Dept.Hong Kong Marketing Company(A division of Sony Corporation of Hong Kong Ltd.)索尼香港･香港業務拓展總部

Address B2, 3/F, Yee Lim Industrial Building, Phase 1, 32-40 KwaiTing Road, Kwai Chung, New Territories, Hong Kong葵涌葵定路 32-40 號, 裕林工業大廈（一期） 3 樓,B2 室



HDPlug/Volt/Freq BF / 220V / 50HzCredit Card Not AcceptedWebsite URL http://www.sony.com.hk/

51


http://www.sonypro.vn/





http://www.sony.com.hk/

7-15.Hyderabad (India) ハイデラバード(インド)

Contact Sulibhavi GopinathSun Broadcast Equipments Pvt. Ltd.

Address Flat No7, 2nd Floor, 6-3-790/8, Bathina Apartments,Ameerpet, Hyderabad - 500 016, INDIA

Phone/Fax Mobile: 9347969255 (Country/Area Code: 91 )Email [email protected] Business Hours 10:00am - 6:00pm (Monday - Saturday)


HDPlug/Volt/Freq B, BK, C / 220V / 50HzCredit Card Not AcceptedWebsite URL http://www.sungroup.net/

7-16.Hyderabad (India) ハイデラバード(インド)

Contact Narasimha RaoTelerad - Division of Systronics (India) Ltd.

Address 2-2-647/A/3, 2nd Floor, Above Indian Bank ATM, ShivamRoad, New Nallakunta, Hyderabad - 500013, INDIA




7. ASIA

52









7-17.Jakarta (Indonesia) ジャカルタ(インドネシア)

Contact Haryanto HamidP.T. Galva Technovision

Address Jalan Hayam Wuruk No. 27, Jakarta 10120, INDONESIAPhone/Fax Phone: (21) 345-6650 Fax: (21) 350-1240


HDPlug/Volt/Freq C / 220V / 50HzCredit Card Not AcceptedWebsite URL http://www.gtv.co.id/

7-18.Kaohsiung (Taiwan) 高雄(台湾)

Contact Yen Song-MingCinchy Corporation Ltd., Kaohsiung Branch新記股份有限公司高雄營業所

Address 4/F., 491, Mingcheng 2nd Road, Kaohsiung 813, TAIWAN台灣高雄市 813 明誠二路 491 號 4 樓



HDPlug/Volt/Freq A / 110V, 220V / 60HzCredit Card Not Accepted

53

http://maps.google.com/maps?q=-6.161849,106.819975



http://www.gtv.co.id/




7-19.Kolkata (India) コルカタ(インド)

Contact Avijit RoySun Broadcast Equipments Pvt. Ltd.

Address Flat No. 1/3, Prince Gulam Md. Shah Road, Near LordsMore, P.S. Javadpur, Kolkata-700095, INDIA

Phone/Fax Phone: (33) 40072389 Mobile: 09830849879 / 9804466500(Country/Area Code: 91 )

Email [email protected] Business Hours 10:00am - 6:00pm (Monday - Saturday)


HDPlug/Volt/Freq B, BK / 220V / 50HzCredit Card Not AcceptedWebsite URL http://www.sungroup.net/

7-20.Kolkata (India) コルカタ(インド)

Contact Yatendra Nath SinghTelerad - Division of Systronics (India) Ltd.

Address 10, Princep Street, 1st Floor, Kolkata - 700072, INDIAPhone/Fax Phone: (33) 22371298 Mobile: 9830329315

Fax: (33) 22251265 (Country/Area Code: 91 )Email [email protected] Business Hours 9:30am - 5:30pm (Monday - Friday)


HDPlug/Volt/Freq B, BK / 220V / 50HzCredit Card Not AcceptedWebsite URL http://www.teleradindia.com/

7. ASIA

54








7-21.Kuala Lumpur (Malaysia) クアラルンプール(マレーシア)

Contact Michael YamSony (Malaysia) Sdn. Bhd.

Address 11th Floor Centrepoint South, Mid Valley City, LingkaranSyed Putra59200 Kuala Lumpur, MALAYSIA


Email [email protected] Business Hours 9:00am - 5.00pm (Monday - Friday)Capability

HDPlug/Volt/Freq B, BF / 240V / 50HzCredit Card VISA, Master, AMEX, DEBITWebsite URL http://www.sony.com.my/

7-22.Manila (Philippines) マニラ(フィリピン)

Contact Andres ReySolid Video Corporation

Address Service Dept: 1172 EDSA, Balintawak, Quezon City, 1106PHILIPPINESHead Office: 3/F., Green Sun, 2285 Don Chino RocesExtension, Makati City, 1231 PHILIPPINES

Phone/Fax Phone: (2) 4553600 Mobile: 0998 960 9044Fax: (2) 4553600 (Country/Area Code: 63 )


HDPlug/Volt/Freq A / 220V / 60HzCredit Card Not AcceptedWebsite URL http://www.solidvideo.com/

55


http://www.sony.com.my/


http://www.solidvideo.com/

7-23.Mumbai (India) ムンバイ(インド)

Contact Vaishali Jadhav / Amarjit SagooSun Broadcast Equipments Pvt. Ltd.

Address D-116, Floral Deck Plaza, C' Cross Road, M.I.D.C, OPP.ICICI Bank, Seepz, Andheri (E), Mumbai-400 093, INDIA


Email [email protected] / [email protected] /[email protected]

Business Hours 10:00am - 6:00pm (Monday - Saturday)(Closed on 2nd & 4th Saturday)

CapabilityHD

Plug/Volt/Freq B, C / 220V / 50HzCredit Card Not AcceptedWebsite URL http://www.sungroup.net/


Contact Pradeep Rajnikant SoniTass Services (India) Pvt. Ltd.

Address 16, Olympus Industrial Estate, Off Mahakali Caves Road,Andheri-East, Mumbai-400093, INDIA

Phone/Fax Phone: (22) 26872127 / 26873354 / 26871701Fax: (22) 26871553 (Country/Area Code: 91 )

Email [email protected] / [email protected] Business Hours 10:00am - 6:00pm (Monday - Saturday)Capability

HDPlug/Volt/Freq B, BK, C / 220V / 50HzCredit Card Not AcceptedWebsite URL http://www.tassindia.com/

7. ASIA

56











http://www.tassindia.com/


Contact Jayant Prabhakar ParnerkarTelerad - Division of Systronics (India) Ltd.

Address 38, Vijay Condominium, Mehra Industrial Compound,Andheri Kurla Road, Sakinaka, Andheri-East,Mumbai-400072, INDIA

Phone/Fax Phone: (22) 28505089 / 40055085 Mobile: 9820569496Fax: (22) 28506243 (Country/Area Code: 91 )

Email [email protected] /[email protected] /[email protected]



7-26.New Delhi (India) ニューデリー(インド)

Contact Jyoti Kumar AgrawalSun Broadcast Equipments Pvt. Ltd.

Address 2/5, West Patel Nagar, New Delhi 110008, INDIAPhone/Fax Phone: (11) 4980 8940 Mobile: 9716146377

(Country/Area Code: 91 )Email [email protected] Business Hours 10:00am - 6:00pm (Monday - Saturday)


HDPlug/Volt/Freq B, BK / 220V / 50HzCredit Card Not AcceptedWebsite URL http://www.sungroup.net/

57









7-27.New Delhi (India) ニューデリー(インド)

Contact Rajesh Kumar SharmaTelerad - Division of Systronics (India) Ltd.

Address 403, 4th Floor, Sethi Bhavan, 7 Rajendra place, NewDelhi-110 008, INDIA

Phone/Fax Phone: (11) 25758808 / 25758809 / 25758810Mobile: 9810520197 Fax: (11) 25758807(Country/Area Code: 91 )


HDPlug/Volt/Freq B, BK / 220V / 50HzCredit Card Not AcceptedWebsite URL http://www.teleradindia.com/

7-28.Seoul (Korea) ソウル(韓国)

Contact Byung-Woo LeeSony Korea Corporation

Address 1012, Yeoeuido Dept. Store, Yeouido-dong, Yeongdeungpo-gu, Seoul, 07331, KOREA



HDPlug/Volt/Freq A, C / 110V, 220V / 60HzCredit Card VISA, Master, AMEX, DinersWebsite URL http://pseng.sony.co.kr/


7. ASIA

58










7-29.Shanghai (People's Republic of China) 上海(中華人民共和国)

Contact Zhou YigangSony Professional Authorized Service Center - ShanghaiSuoxun上海索勋科技发展有限公司 - 上海维修中心

Address East tower, 2/F, 13 Building, No. 14, 1340 Lane, JinShaJiang Road, Pu Tuo District, Shanghai 200336, P.R.C中华人民共和国上海市普陀区金沙江路 1340 弄 14 号新曹杨工业园区 13 号楼 2层东座




7-30.Singapore (Singapore) シンガポール

Contact Tin Ko KoSony South East Asia (A Division Company of SONYELECTRONICS (SINGAPORE) PTE LTD.)

Address 2 International Business Park, #04-08 Tower One, TheStrategy, SINGAPORE 609930


Email [email protected] Business Hours 9:00am -12:00pm / 1:00pm - 6:00pm (Monday - Friday)Capability

HDPlug/Volt/Freq BF / 230V / 50HzCredit Card VISA, MasterWebsite URL http://pro.sony-asia.com/

59









http://pro.sony-asia.com/

7-31.Taichung (Taiwan) 台中(台湾)

Contact Yang Jia-HungCinchy Corporation Ltd., Taichung Branch新記股份有限公司台中營業所

Address 378, Wun Sin Road, Sec.3, Situn District, Taichung City 407,TAIWAN台灣台中市 407 西屯區文心路三段 378 號



HDPlug/Volt/Freq A / 110V, 220V / 60HzCredit Card Not Accepted

7-32.Taipei (Taiwan) 台北(台湾)

Contact Michael Mah / Jason KuoCinchy Corporation Ltd.新記股份有限公司

Address 3F, No. 372 Lin Sen North Road, Taipei 104, TAIWAN台灣台北市 104 林森北路 372 號 3 樓



HDPlug/Volt/Freq A / 110V, 220V / 60HzCredit Card VISA, MasterWebsite URL http://www.sony.com.tw/

7. ASIA

60








http://www.sony.com.tw/

7-33.Trivandrum (India) トリバンドラム(インド)

Contact Binoy GovindanTelerad - Division of Systronics (India) Ltd.

Address T.C.9/1387(1), "LEKSHMI" Temple Road, Sasthamangalam,Trivandrum-695010, INDIA




61





Sapporo

Sendai

Tokyo

Nagoya

Kanazawa

Hiroshima

Fukuoka

Osaka

8-6

8-7

8-8

8-4

8-3

8-2

8-1

8-5

8. JAPAN

62


Contact Sony Business Solutions Corp.ソニービジネスソリューション株式会社

Address 1F, JACOM Bldg., 1-12-10 Kitashinagawa, Shinagawa-ku,Tokyo, 140-0001 JAPAN〒 140-0001 東京都品川区北品川 1-12-10 ジャコムビル 1F


Email [email protected] Business Hours 9:30am - 6:00pm (Monday - Friday)

8-1. Fukuoka (Japan) 福岡(日本)

Contact Kyushu Branch, Sony Business Solutions Corp.ソニービジネスソリューション株式会社九州営業所

Address 3F, SFI Fukuoka Bldg., 1-4-13 Nagahama, Chuo-ku,Fukuoka-shi, Fukuoka, 810-0072 JAPAN〒 810-0072 福岡県福岡市中央区長浜 1-4-13SFI 福岡ビル 3F



HDPlug/Volt/Freq A / 100V / 60HzCredit Card Not AcceptedWebsite URL http://www.sonybsc.com/










http://www.sonybsc.com/

8-2. Hiroshima (Japan) 広島(日本)

Contact Chugoku Branch, Sony Business Solutions Corp.ソニービジネスソリューション株式会社中国営業所

Address 4F, SFI Hiroshima Bldg., 2-21 Nakajima-cho, Naka-ku,Hiroshima-shi, Hiroshima, 730-0811 JAPAN〒 730-0811 広島県広島市中区中島町 2-21SFI 広島ビル 4F




8-3. Kanazawa (Japan) 金沢(日本)

Contact Hokuriku Office, Sony Business Solutions Corp.ソニービジネスソリューション株式会社東海営業所北陸オフィス

Address 2-74 Kobu, Kanazawa-shi, Ishikawa, 920-0362 JAPAN〒 920-0362 石川県金沢市古府 2-74




8. JAPAN

64










8-4. Nagoya (Japan) 名古屋(日本)

Contact Toukai Branch, Sony Business Solutions Corp.ソニービジネスソリューション株式会社東海営業所

Address 4F, SFI Nagoya Bldg., 1-23-10 Sakae, Naka-ku, Nagoya-shi, Aichi, 460-0008 JAPAN〒 460-0008 愛知県名古屋市中区栄 1-23-10SFI 名古屋ビル 4F




8-5. Osaka (Japan) 大阪(日本)

Contact Kansai Branch, Sony Business Solutions Corp.ソニービジネスソリューション株式会社関西営業所

Address 17F, Shinfujita Bldg., 2-4-27 Dojima, Kita-ku, Osaka-shi,Osaka, 530-0003 JAPAN〒 530-0003 大阪府大阪市北区堂島 2-4-27新藤田ビル 17F




65











8-6. Sapporo (Japan) 札幌(日本)

Contact Hokkaido Branch, Sony Business Solutions Corp.ソニービジネスソリューション株式会社北海道営業所

Address 3F, SFI Sapporo Bldg., 9-1-18 Ohdori Nishi, Chuo-ku,Sapporo-shi, Hokkaido, 060-0042 JAPAN〒 060-0042 北海道札幌市中央区大通西 9-1-18SFI 札幌ビル 3F




8-7. Sendai (Japan) 仙台(日本)

Contact Tohoku Branch, Sony Business Solutions Corp.ソニービジネスソリューション株式会社東北営業所

Address 5F, SFI Sendai Bldg., 2-5-30 Tsutsujigaoka, Miyagino-ku,Sendai-shi, Miyagi, 983-0852 JAPAN〒 983-0852 宮城県仙台市宮城野区榴岡 2-5-30SFI 仙台ビル 5F




8. JAPAN

66











8-8. Tokyo (Japan) 東京(日本)

Contact Tokyo Service Center (Shinagawa), Sony BusinessSolutions Corp.ソニービジネスソリューション株式会社東京サービスセンター（品川）

Address 1F, JACOM Bldg., 1-12-10 Kitashinagawa, Shinagawa-ku,Tokyo, 140-0001 JAPAN〒 140-0001 東京都品川区北品川 1-12-10ジャコムビル 1F



HDPlug/Volt/Freq A / 100V / 50HzCredit Card VISA, Master, AMEX, Diners, JCBWebsite URL http://www.sonybsc.com/

67






Type A

Type S

Type N

Type B

Type BK

Type BF

Type C

[A-1]

[A-2]

[C-1]

[C-2]

[C-3]

Australiaオーストラリア

Unit : mm

New Zealand Onlyニュージーランド

France Onlyフランス

Switzerland Onlyスイス

Italy Onlyイタリア

2A5A

15A

2pin2pin2pin

3.5ø5ø7ø

Epin 5øEpin 7ø

Epin 8.6ø

Brown

Color identifi-cation of fuse

13AYellow 5ABlue 3A

1717 21

12.7

16.6

16.6

1616

5.05

5.06

19

4

19

19

4.8

19

19

4

19

4

19

4.8

19

18.517.0

19.517.0

38.3

18.26

7.9

30˚

10.3

1.6

6.3

6.317.0

Brazil Onlyブラジル

19

4

Type of Plug

68

Please note that the service centers described in this booklet are thecontact points for Broadcast and Professional ENG equipment only.Please contact Customer Information Center for inquiring about Sonyconsumer products.

Customer Information CenterFree dial : 0120-000-488From cellular phone, PHS or IP phone : 050-3754-9500

We may not be able to respond directly to the customers outsideof Japan. Customers living outside of Japan, please contact Sonyoffice in your own country.You can get the information of Call Center at the following web site.http://www.sony.net/SonyInfo/Support/

日本にお住まいのお客様へのご案内

この冊子に記載されているサービスセンターは、放送・業務用 ENG 機器のみを対象とするものです。コンスーマー製品に関するお問い合わせは、修理相談窓口へお問い合わせください。

修理相談窓口フリーダイヤル : 0120-222-330携帯電話・PHS・一部の IP 電話からは : 050-3754-9599FAX : 0120-333-389

よくあるお問い合わせ・解決方法などはウェブサイトをご活用ください。http://www.sony.jp/support/

http://www.sony.net/SonyInfo/Support/

http://www.sony.jp/support/

Mobile Site

Sony Corporationhttp://www.sony.net/Products/ENG_NET/

© 2019 Printed in Japan

Sony Global Service Network for ENG Equipment · 2019 Sony Global Service Network for ENG Equipment The Service Centers described in this booklet are the contact points for touring

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