Solange Resume 2015

[email protected] 1112 Howey Dr, Sudbury, BC 705-622-4266

OBJECTIVESSeeking a position with a well-established company where I can maximize company

growth and develop my training and leadership skills. Willing to relocate for the right opportunity.

EXPERIENCEPSC/Bell FibreOp Field Sales

360 Albert St, Suite 1220, Ottawa ONTrainer & Performance Mgmt Support March 2015 – Current

Train and assist onboarding of all new team members. Ensure reps are knowledgeable and successful when entering field. Shadow with new and tenured reps on an ongoing

basis to assist in growth and areas of improvement for performance management opportunities. Act as a support role for all reps. Travelled out of town as far as Sault Ste

Marie to train and support reps in field.

Koodo 258 137th Ave, Edmonton AB

Manager/Sales Rep June 2012 – March 2014Interview, hire, onboard and train new team members. Maximized store sales through effective leadership and coaching of team members. Successfully raised sales at each location I had been placed into, as well as consistently get our store into our top 3 for

targets out of 12 locations in the area. Consistent with store cleanliness and organization to maximize efficiency. Worked well and closely with area manager and fellow managers. Received award and recognition from President and CEO of Telus, Darren Entwhistle for

Outstanding customer experience.

Heritage Meats Gourmet 19689 Willowbrook Dr, Langley BC

Assistant Manager 2007-2011

SOLANGE ROY

Solange Roy

Keyholder, I trained and oversaw new team members. Assisted in the setup of new store when expanding. At times led teams of 5 through store closing procedures and busy

Christmas seasons. Worked closely with manager and owners on front line as well as in the back. Ensured proper product stock and trusted with ordering/receiving of supplies.

Cleanliness and quality control of store.

SKILLS Time management

Organization Leadership Coaching

Management Delegation

Multi-tasking 66 WPM Typing skills

Computer skills Creative thinking Customer service Problem solving Communication

Sales

EDUCATION Aldergrove Community Secondary School

June 2003 High school diploma Surrey College

June 2005 Hairdressing License Certificate

OVERVIEWOver 10 years of customer service experience with many of those years spent in sales,

retail and management positions. Excellent people skills who thrives on helping people and solving problems. Great multi-tasker and team-player who can also efficiently work

alone. With experience in management I possess leadership, coaching, time management and organization skills. Goal oriented and driven through success. Strong passion and

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Solange Roy

knowledge for technology and always striving for new and exciting learning opportunities.

REFERENCES Available upon request

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