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Software for Hotel managementFrontHotel
Integral ManagementBooking and Reservations• Occupationlevelbyhotel,bydateandbyroomtype.• Availableandreservedroomsbyhotelandbydate.• Allotmentsbyhotelandbydate.• Blockingroomsbydateorbydaterank(repairs,lowseason...).• Quickentry for individualandgroup reservations,withorwithoutpreviouspricingand roomallocation,preassignationforVIPclients.
• Differentviewsforthesamereservation:summary,withdailyreport,withroomsreport.• Fastentryofguestthroughdocumentsscannerforpassports,drivinglicences,etc...• Advancedpaymentanddepositcontrolatanymoment,beforeorafterCheck-In.• QuicksearchforReservations.• Auditofstatusorreservationdatachanges,registeringdate,hourandemployeemakingthechange.• Dailygraphicplanningofrooms.• Segmentationof reservationsby status:withbudget,without confirmation, confirmed, void,notpresented,etc...Creationofnewstatus.
• Configurabledocumentsprintout(invoices,reservations,budgets)foranytypeofprinter:textorgraphic.
Booking Screen
At the Restaurant:FrontRest and TeleComanda• ControlofServicesincludedinthereservationbyroomandperson• Direct charges from Restaurant to the room, from a point of sale terminal(FrontRest)orfromahandterminal(Telecomanda)
• Boardmanagement:Bed&Breakfast,FullBoard,Halfboard…• ChargestoFunctionroomsandEventsmanagementbookedattheHotel.Compact Touch Terminal
Win time and money by taking orders directly from the table with TeleComanda
Housekeeping• Statusassignationtotherooms.• Intuitive display through colors andreferences.
• Printout of the Status report today andtomorrow.
• Filterofstatusbyfloor.Moreover: stock control, assign task toemployees, laundry services, amenities androom-servicemanagement,etc…
Invoicing and Collections• Severalroomsundersingleinvoicedetailingorgroupingthecharges• Changeofchargenameatclientrequest.• Fastmodificationofaninvoiceonceithasbeenproduced.• AutomaticinvoicingforTravelAgenciesandTourOperators.• Advancedpaymentanddepositcontrol.• Reservationinvoicingatanymoment,beforeorafterCheck-In.• Fastinputofchargestorooms(parking,minibar…).• Assignationofdifferentreservationstothesameinvoice.
Main advantages• Ease of use:Thankstovisual and
touch screen design very littletrainingisrequired.
• Reliability:WithSQLServer,Dataisalwaysprotectedevenduring timesof maximum workload and multi-userenvironments.
• Security: Users identify themselvesby fingerprint in order to accessfunctionsandpermissions.
• Scalable: Can be adapted to theindividual client’s structure, from asmallhoteltoalargechain..
• Customize: An ICG solution foreach business area: Reception,Administration, Reservations, StaffManageress, Kitchen, Restaurant,CompanyStore,management…
Fast Check-In Screen
The mostcomplete solution
for Hotel Management
Prices and contracts• Unlimitednumberofratesbyroomtype,boardandseasonalrate.• Graphicdefinitionofcalendarbyseason.• Specialcontractswithagencies:discountsbyrate,calendarbyseason,quotasandreleasebyseason,creditlimit,paymenttype,commissions.
• Vacationpackagesandpromotions.
Rooms planning Graphic Schedule with prices application
Function and Meeting Rooms Management• FunctionandMeetingRoomsManagement.• Dailyplanningoffunctionandmeetingroomsoccupation.• Segmentation of function and meeting rooms reservation by status: with budget, withoutconfirmation,confirmed,void,notshow,etc…Creationofnewstatus.
• Unlimitedcreationoffreefields:Assemblytypeetc…• Listbyservicetype,functionandmeetingrooms.• EventManagementsuchasweddings,conventions,concerts…
Statistics for taking decisions• Daily closing reports: charges for theday,rooms without charges, pre-invoicing ofoccupied rooms, credits, deductions,entriesandexitsfornextday…
• Daily forecastofkitchenservices includedinboard(breakfast,lunch,dinner).
• Dailypolicereportwithguestdetails.• Assistanceincreationofreportstocontroland track reservations: entries, exits, byagency,byclient,withorwithoutvaluation…
• Occupationorproductionreportsbetweentwoperiodsbytypeoflodgingandboard.
Golf Course• Controloftheindiviudalorgroupplaysfromdifferenttees.
• Buggiesandtrolleysrent.• Coursemaintenance:installations,repairs...
• School:Scheduleandclasses.• Periodicinvoicingofthemembershipfees.
• Integrationwithotherbusinessareas:café,restaurant,shop...
Spa and Resort• Scheduledisplayoftheresourcesandemployeesavailability.
• Capacitymanagementintermalspa.• Packagemanagement.• Loyaltycards.• Settlementwiththirdpartiescompanies(physiotherapy...).
At the shop:FrontRetail• VerticalsolutionsforalllinesofshopslocatedwithintheHotel.
• Chargestoaroomcheckingcreditavailable.
Link with other devices• DoorCardcontrol.• Telephonicswitchboard.• Documentscannerforfastcheck-in.
• Pay-Tv.Touch terminal with customer display
Production Graphic by department
D-FRHENG-302
ICG and the ICG logo are registered trademarks of Iniciatives de Comunicacions Gèminis. All rights reserved.
Distributed by:ICG has been certifiedwith the quality standard
ISO 9001:2000
Technology and Experience since 1985
Real-time multi-hotel managementFrontHotel
Central Reservations for Hotel chains• Install FrontHotelcentrallyandyouwill haveaccess in real time to theoccupation levelandallreservationsfromeachhotel inyourchain,aswellasInvoicing,Collectionsandadvancedpaymentstogetherwithoccupationlevelsandroomplanning…
• Enter a reservation centrally for any Hotel and this reservation will automatically appear atselectedHotel.
• EachHoteloperatesonastand-alonebasis(withindividualdatabase),butReservationsenteredcentrally,fromanyotherhotelinthechainorfromthewebsiteareautomaticallyreceivedandbookingswillbeupdated.
ICGRemote: Communication in real time• Reservations, Invoices, Collections and all other transactions from each Hotel will be sentautomaticallyforeachUserinrealtimetocentralHQ.
• IfconnectionunavailablewithCentralHQ,eachHotelcontinuesworkinginanautonomousway.Whencommunicationisrestoredallnon-senttransactionsaresenttoCentralHQwithoutanyneedforuserintervention.
• Allcontractswithagencies,specialconditions,pricelist,seasons,quotas,etcareenteredatCentralHQandwillalsobeautomaticallysenttoeachHotel.
ICGManager: Integral management of all the departments• Integralmanagementforalldepartments• Centralizedinformationforallbusinessareas:hotel,restaurant,shops…• Warehouseandpurchasesmanagement.• Warehousetransfersandautomaticreplacement.• FinancialMultibusinessmanagement.• Consolidatedsalesandproductionreports.• Detailed audit reports by business area and employee: complementaries, price changes,discounts,voids,credits,staffmeal,wastage…
Dash boards with red lights and warnings of the sales in a chain of establishments
ICG Business IntelligenceA tool that provides business intelligenceThanks to the lights and the warnings, ICGBusinessIntelligenceshowsadeepanalysisofthesaleswithmultipledimensionsandmana-gementindicators,givingthatwaytoolstoanycompanyinordertodefinestrategiesandtakedecisions.
FrontHotel WebReservations through the web• Take advantage of your corporativeweb.LinkyourwebsitewithFrontHotelWebandfromanyplaceintheworld,youwillreceivedirectlythereservationsintheFrontHoteldatabase.
• Confirmationofthereservationthroughe-mailtotheclientandtothehotel.
• Packs and offers of activities andserviceswithandwithoutspendingthenightatthehotel.
• Picturesanddescriptivetextsfromthehotelandrooms.
• It incorporates theGatewayPaymentwhich allows the client to pay thereservationtothehotel.
E-mails and SMSIt includes the most complete loyal-ty System available in the market,allowing to do more customized ac-tionstotheclients:
• Sendingsms,e-mailsandoffers.• PromotionsbyclientorTourOperators.
• Filterclientsselectiondependingonthesalesandfreefields
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