Social Sector Job Search Tactics November 8, 2005 12:00pm Social Impact Club Use your business skills to create a better world. C areer M anagement C enter.

Social Sector Job Search Tactics

November 8, 200512:00pm

Social Impact ClubSocial Impact ClubUse your business skills to create a

better world.

Career

Managemen

t Center

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Objectives of PresentationIn this presentation, we will: Discuss key tactics for conducting a social sector

job or internship search, including: Developing a personal marketing plan Networking Conducting informational interviews

Share tips for effective resumes and cover letters Identify helpful resources for social sector career

planning Provide an opportunity for socializing with like-

minded classmates

We are here to share practical tips, identify helpful resources, and answer your questions!

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Overview

Opening (5 min) Proactive Approach (20 min)

Personal Marketing Plan Career Networking Informational Interviews

Resumes & Cover Letters (15 min) Questions (15 min)

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Where Do You Stand???

Seeking summerinternship or job?

Seeking summerinternship or job?

Consideringsocial sector?

Consideringsocial sector?

Preparing resume& cover letter?

Preparing resume& cover letter?

Preparing forinterviews?

Preparing forinterviews?

Searching forpotential employers?

Searching forpotential employers?

Determiningfunction?

(finance, marketing, fundraising,general management, etc.)

Determiningfunction?

(finance, marketing, fundraising,general management, etc.)

Determining field?(social services, environment, arts,

international development, etc.)

Determining field?(social services, environment, arts,

international development, etc.)

Other?Other?

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The Job Search Process

Timeline Fall/Early Winter: Focus on Research Winter/Spring: Targeted Outreach Jan-May: Summer Internship Listings Ongoing: Full-time Job Listings

Don’t panic! Many social sector organizations don’t hire for summer or full-time jobs until spring.

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Take a Proactive Approach! Focus on fields & functions that interest

YOU Develop a personal marketing plan Reach out

Conduct informational interviews with alumni and other professionals in field

Network, network, network! Find the right fit

You – personal interests; relevant skills Organization – willing to commit resources;

understands value of MBA Take advantage of CASE/Fuqua/Duke

resources

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Selling “Brand You” Personal Marketing Plan

Summary Profile/Objective Industry Sectors/Companies Preferred Locations Education Expertise Experience

Benefits of Marketing Approach Focuses search Blueprint for an action plan Enhances networking conversations

See Sample

8Identify Your Summary Qualifications and Objective

How do you want to introduce yourself? Summary Qualifications

What are you looking for? Defining Your Job Target

How does your Summary/Objective match your accomplishments?

See Sample

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Career Networking

Extend your network Classmates, alums, friends, family,

CMC, CASE, MNC, guest speakers, Net Impact, professors, lecture series at other Duke schools, etc.

Make use of resources at Fuqua and in the field

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Resources for Networking Fuqua Alumni Directory

http://www.fuqua-alumnilink.duke.edu/

Duke Connect: Undergraduate Graduates http://career.studentaffairs.duke.edu/ Click on “Duke alumni” Go to “Resources” and Click on “Duke Connect” below Duke Connect, click on “Alumni”

login: dukepassword: alumni

Pre-Fuqua Employment Report Go to CMC Channel and then to “Identify Contacts”

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Resources for Networking(continued)

LinkedIn: leading professional online network tool https://www.linkedin.com/e/gis/20/44B71415BF04/

Leverage the power of the Duke MBA Program group network Accelerate your career research and networking Know more than a name--view rich professional profiles Let other group members know what you have to offer to them Limit your network searches to other Duke MBA Program Members

Professional Associations American Society of Association Executives

http://www.asaenet.org/ Society for Nonprofit Organizations http://www.snpo.org/ Independent Sector http://www.independentsector.org/ Association of Fundraising Professionals http://www.afpnet.org/ Alliance for Nonprofit Management http://www.allianceonline.org/ BoardSource http://www.boardsource.org/register.asp Association for Research on Nonprofit Organizations and

Voluntary Action (ARNOVA) http://www.arnova.org/

12Networking Letters:

OUCH!Hi,

I am a first year student here at Fuqua, and got your contact information from a classmate. I heard that you have many contacts locally. I haven’t had much luck with on-campus internship search, so I need your help to expand my search. Some of my basic info – I had my undergrad degree in XXXXX and worked for XXXXXXXXX for X Years, mostly in XXX. There are two areas that I am interested in, 1) XXXX, XXXX or XXXXXX companies 2) xxxx firms. I enclosed my resume for your reference.

Thank you for your help and look forward to hearing from you.MBA candidate, Class of 200X

I HEARD YOU HAVE INFORMATION I NEED, GIVE IT TO ME!

13Networking Letters:

CONTACTS!Hi, I attended your "The Off-Campus Search: Lessons Learned" workshop last

Tuesday and found it to be extremely helpful and insightful. Really would like to thank you for sharing your experience and valuable advice with us.

….I would really appreciate it if you can share any contacts you have in the industry or in the Triangle area; even if there are none, I would greatly benefit from your insights as to what your next steps would be if you were me. I noticed from AlumniLink that you live in Raleigh. If you don't mind, I really would love to meet up sometimes and talk to you in person!

Thanks for your time and I hope to hear from you soon!xxxxx

NICE BEGINNING BUT IMMEDIATELY REQUESTS INFORMATION.

14Networking Letters:

BETTER!Dear Mr. Santo:

Mary Jones, at the Fuqua Career Management Center, suggested I contact you. I graduated from Fuqua in May and am still looking for a job in the marketing field. Mary told me about your job search and felt that I could benefit from lessons you learned during your experience. Would you be willing to share some advice and knowledge for someone now involved in the hunt?

I would enjoy speaking with you during the next few weeks, by phone or in person, at your convenience. Please let me know if you have the time or if you would prefer to communicate via e-mail. Thanks for your time!

Sincerely,xxxxx

Helps to know a little more about the sender’s objectives.

SEE SAMPLE E-MAILSEE SAMPLE E-MAIL

15Networking Letters:

THANK YOU!Dear XXXX,

I appreciated you taking time from your busy schedule to talk with me. Your advice was most helpful and I will incorporate your suggestions into my job-search plan. I will keep you updated with my progress during the internship process.

Again, thank you so much for your assistance.

Sincerely,

xxxxxxxCandidate for MBA Class of 200X

A THANK YOU LETTER, PURE AND SIMPLE!

NOTE: A social sector thank-you note can be meatier! Reflect on your conversation, describe the role you can play, give point of view on a strategic issue faced by the organization, etc.

NOTE: A social sector thank-you note can be meatier! Reflect on your conversation, describe the role you can play, give point of view on a strategic issue faced by the organization, etc.

16Networking Letters:

FOLLOW UP!Dear Mr. Santo:

I wanted to thank you again for your help in kick-starting my job search last December. Since we last communicated, I spoke with XXXX (Fuqua XXXX) at XXXX and am awaiting a possible mentorship in March. I also spoke with XXXXXX(Fuqua XXXX) about his experiences at the Johnson Company.

My conversations with alumni prepared me for the on-campus interview season, and I just received an offer from a national company with a corporate office in XXXXX! I am waiting to see how a couple of other opportunities play out, but I would not be in the position I am in today without attending your presentation at Fuqua. Thank you again for your continuing involvement in the Fuqua community.

Sincerely, XXXX XXXXX Candidate for MBA 200X

GOOD EXAMPLE OF “CATCH UP” E-MAIL.

17Informational Interview:

Strategies for Success

Rapport—what do you know about the contact?

Questions—what are your learning objectives? Stories of Accomplishment—connect to industry/target

Time—begin and end on what was agreed

Request Contacts—2 contacts from your list of companies

Follow-up—24/48 hours e-mail or written note + contacts

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What do you see as developments in this field, company, industry?

Areas of greatest opportunity? Expansion? Markets/Products?

Greatest needs---currently IT + Security + Regulatory + International

Informational Interview:

Key Questions

What are the key talents of people who are successful in this field?

Typical mistakes that prevent people from entering this field?

Personal advice about entering this field?

What do you do to keep up-to date and build your network?

19What You Can Do For Your Contacts M = Methods

Can you make life easier for your contacts?“How to connect with the CMC for a job posting.”

O = Opportunities Can you alert people to a new opportunity?

“A job opening at Allied Sciences.”

R = Resources Can you offer someone or something?

“An article or book that connects to their interests.”

E = Enthusiasm Are you excited about something?

“I have some extra tickets to the DUKE-NC Game.”

20Cover Letters that Open Doors

Know your audience! Not limited to 1-page, standard “Fuqua

format” Reference how you found out about

organization (personal contact, annual report, article, etc.)

Demonstrate passion for and understanding of mission and activities

Avoid business jargon (test with non-MBA friend)

Address specifically how your skills/experience relevant to the particular job for which you are applying

If in response to a job posting, your response should summarize how you meet the profile requested (echo language from posting)

See Samples

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Effective Resumes Tailor resume to the target organization! On resume, streamline description of for-profit

work experience that is not directly relevant Highlight volunteer/social sector experience

Tutoring, volunteer consulting, fundraising, organizing community service events, coursework, etc.

If you have extensive experience in the organization’s field, you may want to include more detailed curriculum vitae

See advice on cover lettersSee Samples

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A Few Words of Advice Social Sector Involvement

Social Impact Club Volunteer Mentored internships during the year Coursework – classes as well as projects

focused on social sector/social issues Independent studies

Sensitivity to Cultural Differences Approach the sector with humility and

respect

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Career Resources Fuqua Resources

CMC CASE Students / Social Impact Club

General Social Sector Resources Financial Resources

CASE Summer Internship Program Class of 1990 Internship Award Loan Forgiveness Fund

Networking Resources

24Social Impact ClubSocial Impact Club

Use your business skills to create a better world.

Career

Managemen

t Center

25How to Answer:

“Tell Me About Yourself” Who are you professionally?

Include educational/career focus to date + years of experience

Are you making a career change?

Key positions + significant accomplishments that this interviewer would like to know—mention key positions first and then …

introduce 3-4 targeted accomplishments with, “In those positions, I…”

Then ask, "Which of these experiences would you like me to talk about first"?

Source: Employment Review, March 2003, George Goodson, Senior career Consultant, R.L. Stevens & Associates

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Tracking Contacts ACT Software

Design Own Spreadsheet Contact Name/Source Title/Division Company + Address Phone + E-mail Date of Last Contact Summary Information Contacts Provided Follow-up/Action