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Social ROI – Prove the value Why 5,000 Facebook Fans not (instantly) increase your sales
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Social ROI - Prove the value!

Jan 14, 2015

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Marketing

Miriam Christof

The talk discusses why 5,000 Facebook fans not (instantly) increase sales, what metrics really matter in Social Media and how businesses can stay ahead of the Social curve.
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Page 1: Social ROI - Prove the value!

!!Social!ROI!–!Prove!the!value!Why!5,000!Facebook!Fans!not!(instantly)!increase!your!sales!!!

Page 2: Social ROI - Prove the value!

Social'ROI'Why$5,000$Facebook$Fans$not$(instantly)$increase$your$sales$

Page 3: Social ROI - Prove the value!

Start'at'the'Beginning.'With'Goals.'

Page 4: Social ROI - Prove the value!

You'Need'a'Strategy.'Period.'

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Page 5: Social ROI - Prove the value!

This'Confuses'you?'Welcome'to'the'Club!'

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Page 6: Social ROI - Prove the value!

Metrics'that'Matter'

Page 7: Social ROI - Prove the value!

Home'Sweet'Home'–'Use'Google'Analytics'

Page 8: Social ROI - Prove the value!

Nurture'Referral'Sources'

Page 9: Social ROI - Prove the value!

Understand'TrafIic'Sources'

Page 10: Social ROI - Prove the value!

Engagement'is'King'

Page 11: Social ROI - Prove the value!

Facebook:'The'ROI'of'Your'Friends'and'Fans'

Page 12: Social ROI - Prove the value!

Facebook:'Travel'Around'the'World'

Page 13: Social ROI - Prove the value!

Facebook:'Sources'of'Customer'Love'

Page 14: Social ROI - Prove the value!

Little'Birds'Can'Fly'High'

Page 15: Social ROI - Prove the value!

Twitter:'Keep'it'Simple'

Page 16: Social ROI - Prove the value!

Bit.ly'Links'Travel'Fast''

Page 17: Social ROI - Prove the value!

InIluence'

Page 18: Social ROI - Prove the value!

Klout:'Does'InIluence'Matter?'

Page 19: Social ROI - Prove the value!

Klout:'Yes,'but'Only'with'the'Right'Topics!'

Page 20: Social ROI - Prove the value!

Klout:'Content'that'Performs'

Page 21: Social ROI - Prove the value!

Bringing'it'All'Together'Measurement'Tools'

Page 22: Social ROI - Prove the value!

SproutSocial'

Page 23: Social ROI - Prove the value!

SproutSocial'

Page 24: Social ROI - Prove the value!

SproutSocial'

Page 25: Social ROI - Prove the value!

SproutSocial'

Page 26: Social ROI - Prove the value!

Measurement'Tools'

•  Hootsuite$www.hootsuite.com$•  ScupSocial$h>p://www.scup.com/en/$•  SproutSocial$h>p://sproutsocial.com/$•  Edgerank$Checker$h>ps://www.edgerankchecker.com/$

Page 27: Social ROI - Prove the value!

Last'but'not'Least'

Page 28: Social ROI - Prove the value!

Thank'You'for'Jumping'With'Us'

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Miriam$Christof$Cell:[email protected]$Skype:$miriam.christof$