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Social Networking for Events: Building Engagement Image credit: Eboy FooBar Poster Peter Hutchins, ASAE Lindy Dreyer, SocialFish Maddie Grant, CAE, SocialFish
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Social Networking for Events Part 3 of 3: Building Engagement

May 07, 2015

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SocialFish present Part 3 of a 3 part series on Social Networking for Events and Tradeshows. Learn the best tactics and strategies for engaging exhibitors and attendees, and how to get them involved from Day One.

The recording is available here: http://bit.ly/9GXswq
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Page 1: Social Networking for Events Part 3 of 3: Building Engagement

Social Networking for Events:Building Engagement

Image credit: Eboy FooBar Poster

Peter Hutchins, ASAELindy Dreyer, SocialFishMaddie Grant, CAE, SocialFish

Page 2: Social Networking for Events Part 3 of 3: Building Engagement

Today’s Session

1. Introduction + recap of Part I & II

2. Why engagement?

3. Case Study: How ASAE does it

4. Over to you!

Page 3: Social Networking for Events Part 3 of 3: Building Engagement

Why engagement?

The more people you know, the more things you can do. Image credit: Jessica Hagy, Indexed Blog

Page 4: Social Networking for Events Part 3 of 3: Building Engagement

Remember this?... From the attendee point of

view

Backchannel(digital note passing)

Image credit: Naixn on Flickr

Curating content(photos, video, blogs)

Image credit: Tom Carmony on Flickr

Remote participation (and anticipation)

Purchased from iStockphoto

Page 5: Social Networking for Events Part 3 of 3: Building Engagement

Attendee experience(learning / social)

Content capture(photos, video, blogs)

Now from the show organizer’s point of view

Word of mouth

Image credit: marfis75 on Flickr Image credit: Thomas Hawk on Flickr Visualization from Mentionmap

Page 6: Social Networking for Events Part 3 of 3: Building Engagement

All of which help with...

Community building!

Image credit: o palsson on Flickr

Page 7: Social Networking for Events Part 3 of 3: Building Engagement

Attendee experience

- connecting attendees, exhibitors, sponsors, show staff

- building buzz and excitement

- ensuring logistics run smoothly

- adding a conversation layer to the educational experience

The better the experience, the likelier they’ll return!

Image credit: marfis75 on Flickr

Page 8: Social Networking for Events Part 3 of 3: Building Engagement

Content capture

- photos- videos- blog posts- livestreaming- Twitter conversation

- recordings- speaker promo- sponsor promo

- official blog posts- contests

- photos

OfficialUser-generated

Knowledge management / event archive / promo for next year...

Image credit: Thomas Hawk on Flickr

Page 9: Social Networking for Events Part 3 of 3: Building Engagement

Word of Mouth

- Pre-show promotion and marketing- On-site sharing of content to virtual audience- Real-time feedback- Encouraging networking relationships- Enabling the long tail of conversation post-show

The community stays connected to the show!

Visualization from Mentionmap

Page 10: Social Networking for Events Part 3 of 3: Building Engagement

Let’s see this in action.

Page 11: Social Networking for Events Part 3 of 3: Building Engagement

Social Media Strategy At Its Most Basic

1. Listen – get into the tools and see what your community is saying

2. Engage – interact and participate with the community

3. Influence – mobilize the community

Page 12: Social Networking for Events Part 3 of 3: Building Engagement

Why Use Social Media?

• Reach Your Existing Community• Expand/Create New Communities• Enhance/Support Existing Message

Distribution & Efforts• Observe Market Trends• Overall web market share of traffic

Page 13: Social Networking for Events Part 3 of 3: Building Engagement

www.asaecenter.org

Engaging - Twitter

Page 14: Social Networking for Events Part 3 of 3: Building Engagement

Leveraging Twitter Twitter accounts:

Let visitors subscribe to real time updates via Twitter

Provide fresh site content

Can use account or # to pull in updates

Page 15: Social Networking for Events Part 3 of 3: Building Engagement

www.asaecenter.org

Facebook

Page 16: Social Networking for Events Part 3 of 3: Building Engagement

www.asaecenter.org

LinkedIn Group

Page 17: Social Networking for Events Part 3 of 3: Building Engagement

www.asaecenter.org

YouTube Channel

Page 18: Social Networking for Events Part 3 of 3: Building Engagement

Learning - Video: YouTube

Page 19: Social Networking for Events Part 3 of 3: Building Engagement

www.asaecenter.org

Learning - Pictures: Flickr

Page 20: Social Networking for Events Part 3 of 3: Building Engagement

Flickr BadgesFlickr accounts:

Engage members & visitors by allowingthem to uploadtheir photos

Provide fresh site content

Help staff captureevents and more

Page 21: Social Networking for Events Part 3 of 3: Building Engagement

www.asaecenter.org

The Tangled Web…

Event Micro-Site

FaceBook

YouTube

Flickr

blog

LinkedIn

Your Directory

TwitterYour

Org Site

Page 22: Social Networking for Events Part 3 of 3: Building Engagement

Let’s answer some questions!

Over to you...

Page 23: Social Networking for Events Part 3 of 3: Building Engagement

Lindy [email protected] @lindydreyer on Twitter

Maddie Grant, [email protected] @maddiegrant on Twitter

Peter HutchinsAmerican Society of Association [email protected]@PeterHutchins on Twitter

www.asaecenter.org