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The Social Media & Website Sales Team What is the name of the Game?
24

Social Media & Website The Sales Team

May 15, 2015

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Business

Rich Benjamin

January 25th 2012 Sevierville TN. Chamber of Commerce presentation. Sevierville is a Tourism based economy located in the foothills of the Great Smoky Mountains TN. This presentation is a basic overview for the set up of a BASIC Social Media Plan of Action. It designed to help bridge the gap between conventional thought process regarding sales, through the adaptation of technology.
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Page 1: Social Media & Website The Sales Team

The Social Media & Website Sales Team

What is the name of the Game?

Page 2: Social Media & Website The Sales Team

Increased Traffic is your PRIZE !

If - you were a hunter what would your prize be?

Hunters – have often used Hounds to assist in the capture of their prize.

Get Business & Keep Business

Page 3: Social Media & Website The Sales Team

Social Media - is the Hound• Social Media or the Hound’s job is to provide a

vast array of communication methods where captivating content can be provided to any number of viewers or followers.

• The captivating content in turn entices followers to continue their journey. It leads them where you want them to go, it...

•Drives Traffic to the Website!

Page 4: Social Media & Website The Sales Team

Website - is the Hunter

• The Website or HUNTER’S job is to provide a platform to host content “Who you are & what’s your Product or Service.”

• The Website content presents unique calls to action. The job of a call to action, is to….

•Convert Traffic to SALES!

Page 5: Social Media & Website The Sales Team

Internet Marketing Plan of Action

Page 6: Social Media & Website The Sales Team

Blog• I suggest Wordpress.org

Hosted on the same server as your existing web site.

Page 7: Social Media & Website The Sales Team

What is a Blog? - Do you Blog?Todays Blogs look just like websites. The advantage of a BLOG (Web-Log) over a static website, is that it allows the opportunity to speak to & with visitors.

Page 8: Social Media & Website The Sales Team

What do you do with a Blog?•Produce – your own content, Video to PDF white page documents.

•Commentator - communicator / the voice of your product.

•Gather –valuable online book marks and comments about your product.

•Join- other social networks and groups, open conversations.

•Observe-other social media superstars watch what they do.

Page 9: Social Media & Website The Sales Team

Social Media

Page 10: Social Media & Website The Sales Team

Facebook -

Facebook- (Best Practice) Use it for online branding; Facebooks strength lies in it’s ability to convey passion & elicit emotion. Leverage your contact’s friends list. “Share the Love” well-planned commentary can excite peripheral clientele as never before.

Make your Fan’s Friends - Your NEW Fans

Be who you are, be transparent… people fall in love with people, not companies & great soulless creatures.

Page 11: Social Media & Website The Sales Team

WHY GO SOCIAL?

Page 12: Social Media & Website The Sales Team

Facebook-FactsoReceives More Traffic than Google Each Day.

o500 Million Active Users, 50% Log in Each Day.

o69% of Users are Fans of multiple Business Page

o46 Years of YouTube Video are Viewed Each Day.

oWomen are Likely to Visit Multiple Times per Day.

Page 13: Social Media & Website The Sales Team

Twitter-Facts

o280 Million Registered Users

o460,000 New Accounts Created per Day

o1 Billion Tweets per Week

o182% Increase in Twitter Mobile Users in One Year

o75% of Twitter Traffic Comes from Other Collaborating Social Networks

o400 Tweets per Minute Contain a YouTube Link

Page 14: Social Media & Website The Sales Team

YouTube-Factso490 Million Unique Users Worldwide per Month

with 92 Billion Page Views.

oRegular Visitors Spend 15-25 minutes per day.

oAuto Tweets result in approximately 6 new sessions.

oVideo Consumption Across Social Networks Equals 46.2 Years per day.

Page 15: Social Media & Website The Sales Team

TripAdvisor-Facts

o50 Million Monthly Visitors from 18 Travel Brands

oHosts 6 Million Candid Photos

oProperties with More Than 20 Photos Get 150% More Engagement.

oVast Majority of Traveler Comments are Positive

o65% of People Surveyed State a Management Response would Sway Travel Decisions

Page 16: Social Media & Website The Sales Team

How Valuable - I$- TripAdvisor

http://blog.miraiespana.com/tripadvisor-business-listing-analysis/

TripAdvisor - Business Listing Analysis

Page 17: Social Media & Website The Sales Team

TripAdvisor = Reputation Management

If a social media platform is not bringing in business but still carries weight and has value, (Tactic) - utilize it as a tool.

Remember- 65% of People Surveyed Stated “A management response would sway travel decisions”

In the overall scheme, TripAdvisor provides businesses with a great venue to show off their public relations & customer service skills.

Page 18: Social Media & Website The Sales Team

Listen to Your CustomersThey are the best source for Keywords

• Keywords are search terms, terms of description that a potential customer may use to find you or your type of service.

• Where Do I use Keywords?

• E-mails-Blog Articles - Web Pages - Social Media. … Anywhere that you create content.

Page 19: Social Media & Website The Sales Team

Cross Promote Video & Photos• Cross promote all

Videos on Blog- by linking videos from YouTube Channel to Blog.

• Each time you produce a new video or post photos, send a message to fans & followers on Twitter, Linked-In & Facebook.

Page 20: Social Media & Website The Sales Team

1,121 Views in Under 60 Days

Click to EXPERIENCE White Water Rafting 2:56 of Fun & Excitement - Rafting in the Smokies.com

LEAD -Them Where YOU WANT Them To Go!

Page 21: Social Media & Website The Sales Team

Social Media Goal Setting2011 Actual Facebook -Likes Insert Present # of Likes

2012 Goal Facebook -Likes Insert Goal #

2011 Actual YouTube Views Insert Present # of Videos viewed

2012 Goal YouTube Views Insert Goal #

2011 Actual Tweets & Followers Insert Present # of T & F

2012 Goal Tweets & Followers Insert Goal #

2011 Actual Blog Followers Insert Present # of Blog Followers

2012 Goal Blog Followers Insert Goal #

2011 Actual E-News Subscribers Insert Present # of Subscribers

2012 Goal E-News Subscribers Insert Goal #

Page 22: Social Media & Website The Sales Team

Let’s Get AnalyticalRichism- “Analytics are your Web/Social

P&L Statement”

• Be sure that your company is using some kind of analytics program on both its web site and its blog. I.e. Google Analytics, Webstats, Urchin.

• Get used to measuring traffic, know what information generates the greatest traffic.

(Feed the visitor more of what they like, keep engaging the visitors.)

Page 23: Social Media & Website The Sales Team

Web Analytics are your Online

P&L - Statement