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Social Media Summit Canada Presentation

Jun 17, 2015

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Business

David Alston

Why and What when it comes to social media listening and engaging.
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Page 1: Social Media Summit Canada Presentation

I love stories.

@davidalston

Page 2: Social Media Summit Canada Presentation

Brand is the sum of all conversations

Page 3: Social Media Summit Canada Presentation

Google is your homepage.

Page 4: Social Media Summit Canada Presentation

Your customers already “signed you up” in social media

Page 5: Social Media Summit Canada Presentation

Why aren’t you answering the social

phone?

Page 6: Social Media Summit Canada Presentation

Return On Investment.Return On Ignoring.

Page 7: Social Media Summit Canada Presentation

Marketers are farmers.

Page 8: Social Media Summit Canada Presentation

Ears and Eyeballs.Hearts and Minds.

Page 9: Social Media Summit Canada Presentation

Traditional media best as a

“remarkable ideas” seeder.

Page 10: Social Media Summit Canada Presentation

What’s my brand wearing today?

* *

Page 11: Social Media Summit Canada Presentation

Are you “dominating the hive?”

Page 12: Social Media Summit Canada Presentation

Listening to the point of need like a clothing

store sales clerk.

*

Page 13: Social Media Summit Canada Presentation

So when I eventually pop up into your cloud.

Page 14: Social Media Summit Canada Presentation

The power of thank you & discovering fans.

*

Page 15: Social Media Summit Canada Presentation

Huh? What’s a Twebinar?

*

Page 16: Social Media Summit Canada Presentation

FYI, do you know a rockstar?

*

Page 17: Social Media Summit Canada Presentation

Dave, the rapping flight attendant.

*

Page 18: Social Media Summit Canada Presentation

ROI of when the community steps in.

Page 19: Social Media Summit Canada Presentation

The unexpected headache.

*

Page 20: Social Media Summit Canada Presentation

So did it stick?

Page 21: Social Media Summit Canada Presentation

Yes, a 17 footer or larger.

*

Page 22: Social Media Summit Canada Presentation

But I want that burger.

*

Page 23: Social Media Summit Canada Presentation

Needing the General& the army.

Page 24: Social Media Summit Canada Presentation

Putting “relations” back in PR and CRM

Page 25: Social Media Summit Canada Presentation

You’ve gotta have hustle.

*

Page 26: Social Media Summit Canada Presentation

Do you want to measure the “social”

or the “media”?

Page 27: Social Media Summit Canada Presentation

Listen.Respond.

Participate.Share.

Contribute.

Page 28: Social Media Summit Canada Presentation

Connect.@davidalston

@radian6

www.slideshare.net/davidalston