6/16/2016 1 SOCIAL MEDIA, SECURITY AND RISK The Unpredictable and Unplanned? In this session, you will learn: 1. How social media has developed and the current trends. 2. How social media is impacting security, risk and resilience 3. How to create timely, actionable and relevant intelligence
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6/16/2016
1
SOCIAL MEDIA, SECURITY AND RISKThe Unpredictable and Unplanned?
In this session, you will learn:1. How social media has developed and the current trends.
2. How social media is impacting security, risk and resilience
3. How to create timely, actionable and relevant intelligence
6/16/2016
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Background
Social Media Landscape - 2015
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• Arab Spring, London Riots, Occupy
• Move from organizing to advertising
• Wikileaks and Snowden
• France, Belgium, and ISIS
• Active Shooter
• Data breaches
• Chipotle's E. coli
• OWS, Idle No More, BLM, etc…
• “Corporate snooping” vs public safety
• Islamic State (KSA)
Evolution and Trends
Developing Intelligence
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• Geolocation is everything– Less then 5% of twitter non-commercial tweets have geo-tag information
• Metadata is easily available from pictures– Metadata in photos are automatically removed from all major social networks
• You can see everything all the time– If everything is a priority, nothing is a priority
– You will miss things
• Technology is the answer– Technology make people lives easier, it’s not a replacement for human review
• “The Dark Web”
Mythbusting
Apollo-Real Time Social Media
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• Real time alert/feed services- Mercury
• Social media monitoring services
• Subscriptions to intelligence services
• Live emergency services feeds
• Social media accounts for live feeds-Snapchat, Ustream,Meerkat,Periscope,Livestream etc.
• Translators available
• Local and federal government contacts
• Communications strategy for your organization
Resources to gather Intelligence
Resources and tools
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Social Media and Gathering Info Live
• Intelligence gathering during active shooter events
• Brand protection
• Protests and civil disturbance
• Terroristic threats
Case Studies
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Social Media Monitoring Intelligence gathering during active shooter events
Social Media Monitoring
Active Shooter or Not ?
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Social Media Monitoring Intelligence gathering during active shooter events
Active Shooter Monitoring
and Location Impact
Social Media Example- Brand ProtectionSan Francisco Woman Steals Handbag with Hatchet
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Social Media Monitoring Intelligence gathering during protests
Monitoring live video streams
allowed us to be prepared for a die in with over 1000 protesters.
Threat Assessment
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Media Travels Fast
To recap on today’s takeaways...
1. Have a plan
2. You will not be able to see everything
3. At some point your organization will be impacted!