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Social media & Social media modellen Bart van der Kooi Mei 2014
78

Social media & modellen - Gastcollege NHL Hogeschool

Jun 25, 2015

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Slides van mijn gastcollege op de NHL, voor studenten Commerciële Economie.
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Page 1: Social media & modellen - Gastcollege NHL Hogeschool

Social media & Social media modellen

Bart van der KooiMei 2014

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“Bart van der Kooi”

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“MM2A / MM2B / MM2C”

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Digital natives

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Organisaties

Individuen

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Organisaties

Individuen

Organisaties

Individuen

1.0

2.0

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Organisaties

Individuen

Organisaties

Individuen

ORG

ORGIND

IND

ORG

IND

1.0

2.0

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Organisaties

Individuen

Organisaties

Individuen

ORG

ORGIND

IND

ORG

IND

1.0

2.0

3.0

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“Zappos has sent flowers to a woman who ordered six different pairs of shoes because her feet were damaged by medical treatments”

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“A Zappos employee once went to a rival shoe store to get shoes for a customer which were out of stock at Zappos”

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Social media team & leidinggevende

Ondersteuning door directie Elke medewerker

verantwoordelijk voor social media

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Waar in de organisatie is social media belegd?

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Directie

Marketing Business Unit A

Afdeling 1 Afdeling 2

Medewerker X

Medewerker Y

Afdeling 3

Business Unit B

Afdeling 4 Afdeling 5

Medewerker Z

Communicatie/PR

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Social Organizing Model

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Directie

Marketing Business Unit A

Afdeling 1 Afdeling 2

Medewerker X

Medewerker Y

Afdeling 3

Business Unit B

Afdeling 4 Afdeling 5

Medewerker Z

Communicatie/PR

Gecentraliseerd

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Directie

Marketing Business Unit A

Afdeling 1 Afdeling 2

Medewerker X

Medewerker Y

Afdeling 3

Business Unit B

Afdeling 4 Afdeling 5

Medewerker Z

Communicatie/PR

Distributed(ongecoördineerd)

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Directie

Marketing Business Unit A

Afdeling 1 Afdeling 2

Medewerker X

Medewerker Y

Afdeling 3

Business Unit B

Afdeling 4 Afdeling 5

Medewerker Z

Communicatie/PR

Gecoördineerd

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Directie

Marketing Business Unit A

Afdeling 1 Afdeling 2

Medewerker X

Medewerker Y

Afdeling 3

Business Unit B

Afdeling 4 Afdeling 5

Medewerker Z

Communicatie/PR

Multiple hub-and-spoke(decentrale coördinatie)

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Directie

Marketing Business Unit A

Afdeling 1 Afdeling 2

Medewerker X

Medewerker Y

Afdeling 3

Business Unit B

Afdeling 4 Afdeling 5

Medewerker Z

Communicatie/PR

Holistisch

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Owned Media

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Owned media

Website

Eigen magazine

Facebook-pagina

Twitter-account

Google+pagina

etc. etc.

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Owned media

Website

Eigen magazine

Facebook-pagina

Twitter-account

Google+pagina

etc. etc.

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Paid media

Radio, TV, kranten-advertenties, etc.

Google AdWords

Facebook ads

Twitter ads

LinkedIn ads

etc. etc.

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Earned media

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Earned media

Verdiende aandacht

Berichten over je bedrijf, merk, product, dienst

Niet zélf geïnitieerd

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Waar begin je?

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PaidMedia

EarnedMedia

OwnedMedia

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Vierfasenmodel

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Bart van der Kooi

@aboutbart

[email protected]

+BartvanderKooi

linkedin.com/in/bvdkooi

www.clickq.nl

Social Media Modellen

www.socialmediamodellen.nl

@socmedmodellen

facebook.com/socialmediamodellen