Page 1
Title of your presentation© your company name. All rights reserved.
Taking it to the Next Level:
Social Media and Exceptional Customer
Service for Banks
We need to talk about
customer service and
Facebook soon…
Page 6
© DelCor Technology Solutions
#1 Define participatory culture & impact to banks
Page 7
© DelCor Technology Solutions
#2 Discuss ways banks can adapt from push to pull communication
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© DelCor Technology Solutions
#3 Identify six participatory principles for today’s banks
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Title of your presentation
Film Title
© your company name. All rights reserved.
Strategy
Page 10
© DelCor Technology Solutions
#1 Define participatory culture & impact to banks
Page 11
Title of your presentation© your company name. All rights reserved.
Page 12
© DelCor Technology Solutions
#2 Discuss ways banks can adapt from push to pull communication
Page 13
© DelCor Technology Solutions
#3 Identify five participatory principles for today’s banks
Page 14
© DelCor Technology Solutions
#1 Define participatory culture & impact to banks
Page 15
© DelCor Technology Solutions
#2 Discuss ways banks can adapt from push to pull communication
Page 16
© DelCor Technology Solutions
#3 Identify six participatory principles for today’s banks
Page 17
KiKi L’[email protected] @kikilitalien on Twitter